Category: retailing | 零售 | 소매업 | 小売業

Looking back to when I started this blog, it would have been reasonable to expect an inevitable march of retailing from offline to online. Amazon was on a tear and search advertising volumes were increasing year on year. By the time I was at Yahoo! search advertising (focused on online retailing) counted for about half of all revenue for the company.

At that time Yahoo! had a Spotify-like subscription streaming music service that was viewed as a threat to Apple’s iTunes download only offering. When I worked there Yahoo Music was the number one online music site in terms of audience reach and total time spent by consumers on the site. Also display advertising was much bigger for brands than it is today and Yahoo! was guaranteed a good share of the online marketing spend from any movie launch at the time.

The reality of online retailing, was slower than our expectations. While COVID drove an increase in online retailing there has also been corresponding innovations in retailing as well.

Amongst the pioneers in this change have been luxury brands like Burberry and Nike, who brought digital into their stores to provide a superior customer experience.

Adidas brought manufacturing into its stores with its speedfactory experiment, allowing for fast time to market and customisation.

Supreme changed the cadence of retailing with the Thursday morning ‘drop’  which saw queues outside stores. Every Thursday became a launch day as far as their customers where concerned. The queue has moved from Apple’s annual cadence, to every week.

  • CNY 2021

    February 12, is CNY 2021 (Chinese new year 2021); based on the lunar calendar. It is the year of the ox, the second animal in the Chinese zodiac cycle. It is celebrated by people of Chinese heritage around the world.

    Some of the best creative in Asia comes out of the new year campaigns. Here are some of this years.

    China spring festival adverts

    I find it hard to find many good CNY 2021 adverts this year. Two consistent top performers are adidas and Apple.

    adidas has an advert that’s part of an app-driven multi-channel experience. Hence why the call to action at the end of the ad is the app. App driven e-commerce by the big sports leisure apparel brands. Nike has the ‘Nike’ app and SNKRS aimed at streetwear fans. Some of the more exclusive shoes are only available to purchase on SNKRS.

    adidas seems to be taking a similar line in China. The clothing presented is sports fashion in nature. adidas is also clever in the way it taps into Chinese culture with this app.

    adidas used gamification tactics to improve digital engagement and strengthen the brand salience with target segments, especially sports and street culture fans.

    The campaign consumer insights were:

    • Going beyond the Chinese New Year tradition of sharing wishes for good luck and good fortune. The brand took this in an engaging direction by showing audiences how they could honour their blessings and make wishes come true through their actions. This is something that that many Chinese take for granted
    • Many Chinese move back from the big city to smaller towns, the visuals of the ad draw on visual elements and atmosphere of a small town Chinese new year.
    https://youtu.be/HDyx2_MS8SE

    Apple has released a ‘Shot on an iPhone’ Chinese new year themed advert this year. This follows on from similar mini-movies that it has done in previous years by partnering with well known film makers. This year Apple turned to Chinese film maker Lulu Wang to reinterpret an old Chinese folk tale with a modern twist. The folk tale is related to Chinese new year celebrations.

    https://youtu.be/t-9YuIg7R1I
    Lulu Wang for Apple Inc. – Nian

    And there is a making of the film here

    https://youtu.be/9pHO5hpgj7k
    Apple Inc.

    Chinese video platform Kuaishou decided to make a Chinese new year film. (Kuaishou is a direct competitor to Douyin – the China specific version of TikTok.) The story was based on the real stories shared by Kuaishou users. The worked with film maker Jia Zhangke who had worked with Apple two years earlier on their Chinese new year film.

    For those that would be normally travelling home at this time of year, the film given added poignancy, given China’s restrictions on travel over the Chinese new year period to try and combat resurgent COVID-19 outbreaks.

    A honourable mention to H&M which I haven’t been able to find in a format to share online.

    Hong Kong CNY 2021 adverts

    The CNY 2021 themed ads are symptomatic of a couple of things:

    • Masks have established themselves as strong consumer brands. This has manifested itself in both retail presence and advertising
    • Budgets have been constrained by two years of economic declines, which explains some of ads low production values

    Chinese new year revolves around food and indulgence rather like Thanksgiving or Christmas in the west. On Kee Dry Seafood Co., Ltd sell abalone and other delicacies. Given that Hong Kong has been in a recession even before COVID-19 – discretionary spend is under pressure.

    On Kee Dry Seafood Co., Ltd

    What surprised me about this advert how much it looked as if it has been shot in a studio (look at the ‘retail product range’ shots around the 14 second mark to see what I mean. But any firm that is investing in its brand during a recession deserves the respect of marketers.

    Sun Shun Fuk Food Co. Ltd are a competitor to On Kee and have managed to come up with a shorter 15 second spot, but with higher production values. 15 second ads are hard, trying to get creative to land the messages in the creative and still have time for the brand compulsory pack shot and strap line on the end. I think they’ve done a good job with this.

    Sun Shun Fuk Food Co. Ltd

    HealthMe Plus put together a sub-30 second spot for its seasonal children’s masks. If you had asked me if this would have happened 12 months ago, I’d have said absolutely not. The effect of major brands like Solvay and 3M to meet consumer demand has allowed local champion mask brands to spring up.

    The music takes me back to hearing The Chieftains in China album as a child. And more recently, when I’ve visited or lived in Hong Kong, the local supermarket muzak during the run up to Chinese new year.

    McDonald’s Hong Kong innovate a lot more than their UK counterparts. A case in point being their Chinese new year menu with special burgers and curly fries. The Chinese new year menu features a Hello Kitty tie-in on packaging (and likely a soft toy giveaway, if you collect enough tokens). The 15-second spot isn’t anything special unless you’re a diehard Hello Kitty fan.

    McDonald’s Hong Kong
    McDonald’s Hong Kong
    McDonald’s Hong Kong

    I particularly like the seasonal ‘red envelopes’ that celebrate the different aspects of the McDonald’s Chinese new year menu.

    Malaysia Chinese new year adverts

    Malaysia is impressive for the quality of the ads, particularly given the country’s economic performance before and during COVID-19.

    The most impressive set of adverts for me so far have been done by Malaysian power company Tenaga Nasional Berhad. It is based on the same folk tale that Apple China adapted for their advert. There is a five minute film, a ten second and 30 second trailer to maximise impact. It feels like a mini Stephen Chow film.

    TENAGA

    Grab is similar to Uber, it does transport, food ordering and food delivery. Grab like Singapore’s Singtel builds on successful ads from last year. It mixes Chinese New Year with the tropes of a kung fu movie like the Grab book of Tai Chi. The production values on it are very high.

    Grab Malaysia

    Traditional Chinese medicine brand focuses on family in their engaging minute film.

    Eu Yan Sang

    Yakult is a six minute drama that is very now. A mother misses her daughter who is coming apart at the seams working in a challenging environment at a hospital. In the end they come together over food virtually.

    Yakult – Miles apart, but close at heart

    Mercedes-Benz went with telling a heart-warming story rather than trying to have a product hero. At 1 minute, the film seems extravagant compared to some of the ones I have been looking at this year. It plays on the mix of happiness and awkwardness that happens during family gatherings like Christmas or Thanksgiving in the west. The overlapping family banter is done really well and the code switching feels very natural.

    Mercedes-Benz

    Samsung Malaysia came out with Chinese New Year story for the COVID era, that is as much about relating with the audience as it is pushing product – although technology helps stave off the worst of a dystopian present.

    Lego created an ad with local online personality Danny Ahboy as the protagonist. It was interesting that they focused on nostalgia and had an all-adult ensemble, apart from the flashback scenes.

    https://youtu.be/Iqv_EKlWKaA
    The Lego Group

    Malaysian mobile phone carrier Celcom went with an uplifting message and artfully crafted b-roll, to show how Malaysians in the past faced adversity together with the bonds strengthened by Chinese new year festivities.

    Celcom

    It’s not necessarily the most memorable campaign, but it wins points for not putting the brand front and centre in the creative, and instead is a hymn to their stakeholders.

    The biggest surprise for me was Coca-Cola who have down a relatively safe route with their Have a little celebration with big meanings together, but its a 15 second spot which creatively very restrictive. I found this especially surprising, given how long Coca-Cola stopped its media spend for in 2020. I would have thought that they would need to spend on brand salience at this time.

    The Coca-Cola Company

    Singapore CNY 2021 adverts

    Singapore telecoms carrier Singtel has consistently done great Chinese new year themed adverts. This is a sequel to their CNY 2020 campaign. This year the hero product is 5G connectivity. It’s a mini cinematic production clocking in at 6 minutes. But it pays the audience back for their attention with drama, comedy and a heart warming ending.

    Singtel

    Mobile e-commerce platform Shopee came up with an ad to target shopping for CNY gift giving. It is the kind of ear worm song that is likely to stick with you from childhood, well into adult life and trigger nostalgia down the road. So a potentially great brand building vehicle.

    Shopee Singapore

    Uniqlo Singapore goes after COVID-19 head on, it treats this brand tribute to the spirit of Chinese new year as a look book. Check out the dancing Grandma. The staging of it makes clear that it’s an everyman tale. The story plays out in a well maintained HDB flat.

    Fast Retailing

    CNY 2021 advert conclusions

    For CNY 2021, across all the countries that I looked at, there were signs that advertisers budgets seem to be hurting. I have looked at this for a few years and never seen as many spots done on just a 15-second execution before. Especially given the opportunity that Chinese new year gives to get consumer spend and built brand salience.

    Imagine the John Lewis Christmas ad, or the Coca-Cola holidays are coming creative treatments as just 15 second spots?

    The Coca-Cola Company

    Storytelling becomes much harder. The planner has to craft a tighter brief and the creatives have to work harder to just get a good result, let alone a great result.

    A friend of mine once said that there might be a correlation between the amount of presents featured in a John Lewis Christmas ad and the likely retail performance during the holiday. I think we can draw a similar heuristic between 15 second spots and likely business performance.

    More information on past Chinese new year celebrations

    Chinese new year 2020

    Chinese new year 2019

    Chinese new year 2018

  • Collapse OS + more things

    Collapse OS — Bootstrap post-collapse technology  – a vision of dystopian technology that fits right in with William Gibson’s more recent views of the future with the Jackpot. A slow moving systemic collapse due to global warming, flooding, pollution, global conflict, terrorism and pandemics

    The battle inside Signal – Platformer – Casey Newton has pulled together an interesting portrait of Signal and how its developing as its user base scales

    Gay Dating App “Grindr” to be fined almost € 10 Mio by Norway due to passing on information to a variety of services

    Myopia correcting ‘smart glasses’ from Japan to be sold in Asia – Nikkei Asia – interesting design approach

    $2 Million for T-Shirts? How Supreme and Nike Cracked the Auction Market – WSJ – natural extension in the change in luxury consumers

    Online retailers are playing a risky game with the UK high street | Financial Timeslike Arcadia and countless rivals, Debenhams had underlying conditions stemming from over-enthusiastic cash extraction. CVC, Texas Pacific and Merrill Lynch acquired Debenhams in 2003 in a £1.8bn leveraged buyout that needed just £600m of equity. The trio then extracted more than £1bn via property sale and leaseback agreements and floated it again for almost the same price in 2006 – the Times makes a really good case with regards private equity excesses. Other examples outside the retail sector include TWA and Eircom

    Hacker leaks data of 2.28 million dating site users | ZDNet – another day, another site hacked

    Element sees fivefold increase in signups after Whatsapp privacy debacle | Sifted – its more like a Slack or Teams rival

    Japan’s anime goes global: Sony’s new weapon to take on Netflix | FT 

    Sony Tries Sink-Or-Swim EV Gambit  | EE Times 

    Jim Slater and the warning from the 1970s that we ignored – BBC News – a very brief piece in the BBC Online reflecting on the legacy of Slater Walker. The reality is that there needs to be a far deeper reflection on the effect of his asset stripping model had lighting a touch paper that led directly to deindustrialisation, populism and Brexit.

    “Marketing is what you do when you have a sh#tty product.” – Christopher Lochhead – not particularly smart viewpoint, though great product and service design really helps marketing and helps reduce the amount that needs to be spent due to word of mouth. A second thought occurred to me, people with this mindset are building the entire martech stack….

    WHO Caught Between China and West on Frozen-Food Coronavirus Transmission – WSJ – the irony of the cold chain also distributing vaccines as well as the virus is an interesting one

  • VR Headset + more things

    Apple’s first VR headset will reportedly be powerful and pricey – CNET – its a rumour so take with a pinch of salt, the approach outlined reminded me of being rather similar the way Oculus was in their early model VR headset devices. It is also interesting how they consider a VR headset as a stepping stone to AR glasses. Will Apple be enough to mainstream the VR headset? More related content here.

    Next drops bid to buy Topshop after Arcadia’s breakup | Philip Green | The GuardianThe Next consortium was pitted against Shein, a Chinese online fashion retailer and Authentic Brands, the US owner of the Barneys department store, which has been linked to a joint bid with JD Sports. The online retailers Asos and Boohoo are also thought to be involved in the mix. Shein tabled an offer worth in excess of £300m for Topshop and Topman, according to Sky News which first reported the development. It added that a separate process was being run for other Arcadia brands such as Burton and Dorothy Perkins

    ‎Finding Genius Podcast: Telehealth Technology Breaking the Barrier of Geography on Apple Podcasts – practitioner discussion on the realities of telehealth for diabetes and obesity management treatment

    Asians dump WhatsApp for Signal and Telegram on privacy concerns – Nikkei Asia 

    TSMC hikes capex to record $28bn as chip race heats up – Nikkei Asia 

    ‘Absolute carnage’: EU hauliers reject UK jobs over Brexit rules | Brexit | The Guardiandata showed that an increasing number of freight groups rejected contracts to move goods from France to Britain in the second week of January. Transporeon, a German software company that works with 100,000 logistics service providers, said freight forwarders had rejected jobs to move goods from Germany, Italy and Poland into Britain. In the second week of January the rejection rate for transport to the UK was up 168% on the third quarter of 2020 and had doubled in the first calendar week of the year

    Battle of the Robots Still Favors Japan and Europe—For Now – WSJCovid-19 has accelerated automation in factories, especially in manufacturing powerhouse China. Foreign companies have long dominated the market for industrial robots and automation tools there—but there are signs that dominance is fraying around the edges. As the factory for the world, China is unsurprisingly far and away the largest market for industrial robots. Before the pandemic, however, the U.S.-China trade war was slowing growth. New installations of industrial robots amounted to 140,500 in 2019, a 9% decline from the previous year, but still almost three times the number for second-place Japan, according to the International Federation of Robotics. Last year was likely much better: Credit Suisse estimates that China’s industrial-robotics market grew 9.5% in 2020.

    Audi and BMW shut down car subscription programs | EngadgetWhen Mercedes-Benz shuttered Collection, however, it cited mediocre demand and complaints about the hassles of switching personal items between vehicles. While it wasn’t mentioned at the time, the COVID-19 pandemic hasn’t helped matters. People are commuting less if at all, and may be more interested in saving money than the flexibility of swapping cars.Subscription ervices like Volvo Care are still going, although it’s not certain how well they’re faring.There may be a slight revival. Automotive News claims Cadillac is testing a resurrected Book service with dealers, although it would arrive a year after the brand’s hoped-for early 2020 revival. However, the overall market appears to be contracting

    Majority of Europeans fear Biden unable to fix ‘broken’ US | World news | The Guardian“Europeans like Biden, but they don’t think America will come back as a global leader,” said the thinktank’s director, Mark Leonard. “When George W Bush was president, they were divided about how America should use its power. With Biden entering the White House, they are divided about whether America has power at all.” The survey of 15,000 people in 11 European countries, conducted at the end of last year, found that the shift in European sentiment towards the US in the wake of the Trump presidency had led to a corresponding unwillingness to support Washington in potential international disputes

    Exclusive: City of London Corp boss says ‘not our place’ to criticise China : CityAMNathan Law, one of the leaders of the 2014 Umbrella Movement protests in the territory and now in exile in London, told City A.M.’s City View podcast yesterday that UK firms’ “compliance and collusion” with the Chinese Communist Party’s agenda threatened the West’s “democratic values”. The pointed criticism comes after firms including HSBC and Standard Chartered, headquartered in London but who see significant revenues in Asia, backed the imposition of a draconian National Security Law in Hong Kong

    Damaging brand image is rarely harmful because it matters so littleIn the age of Trump, what people think of you is far less important than the more brutal objective of getting people to think about you. – Salience is so important

    Zoom spy claims a warning for multinationals in China | Financial Times – the point is that every MNC is compromised because of the pressure that China brings on employees in their country

    IWC’s Christopher Grainger-Herr: “We Are Currently Experiencing Extraordinary Times.” – part of the issue with IWC is pre-COVID product related including using movements that watch fans look down on

    China-US rivalry: how the Gulf War sparked Beijing’s military revolution | South China Morning Post 

  • Mask shops & things that caught my eye this week

    Mask Shops In Hong Kong

    Mask shops have now become a thing. When I lived in Hong Kong, you would buy your masks from the local pharmacy chain store depending whether you were near a Watsons or a Mannings. It was good form among locals to wear a mask when you felt unwell; particularly with cold like symptoms. COVID-19 drove the importance of masks. With this has come dedicated mask shops.

    New mask companies sprang up to deal with the need for locally made trusted, good quality masks. Mask Lab built their own factory in the leased space of a former garment factory, now vacant due to the deindustrialisation of Hong Kong with China’s opening up. Mask shops started in residential areas with lower retail rents alongside online sales.

    Mask Lab shop

    Now these businesses have managed to move into flagship retail locations. Looking at this photo Mask Lab seems to be in the Central district of Hong Kong, close to luxury retail stores and the high-end Landmark shopping mall. More related posts here.

    Mattel collaboration with Stüssy

    Mattel collaboration - Stüssy magic eight ball

    The eight ball motif has been a design staple for Stüssy since at least the late 1980s. It was only a matter of time before they did a collaboration with Mattel – maker of the Magic Eight-Ball. There is a capsule clothes collection and a co-branded magic eight ball with a special dice inside it. Magic “8” Ball™ Tee – Mattel Collaboration | Stussy 

    Climate crisis font

    Climate crisis font | Helsingin Sanomat – is a lovely free font that visualises the impact of climate change. Helsingin Sanomat is the largest subscription newspaper in Finland.

    Appalachian Mountain Music

    David Hoffman shot this great documentary on Appalachian mountain music and one of its prime advocates during the early to mid-20th century. The film’s protagonist Bascom Lamar Lunsford collected and promoted Appalachian mountain music and dance in poetry and storytelling.

    Bandulu

    Bandulu Street Couture use customised embroidery on Nike and Nike ACG garments that is sympathetic to the base garments. In their own words:

    ‘Bandulu means fake, bootleg, ghetto. Like that white tee from Marshall’s with the name of some couturier, screenprinted in gold. That little bit of luxury gives clothing a story, with or without vanity. Bandulu believes in adding this quality to the clothes of our world, through upcycling and craftsmanship. Bandulu takes quality, vintage clothing and rejuvenate life into them through hand embellishments. Quality therefore becomes less about reputation, and more about integrity. You know its real if its fake.’

    Bandulu Street Couture
  • Connected leadership + more

    Connected Leadership

    Connected Leadership, Powered by Brunswick | Brunswick – worth a read during your lunchtime. 9 out of 10 financial readers cite the importance of social media communications by CEOs during a crisis. There were also findings that equate CEO social presence with employer brand. Reading about connected leadership reminded me of the oft quoted wisdom that history doesn’t repeat itself, but it rhymes. Connected Leadership had reminded me of research that I remember seeing around the time of the original dot com boom (and bust). I think that the research had been done by Weber Shandwick in the US; and I had heard Larry Weber cite it when he came through Europe every so often.

    At that time the connected leadership type content was focused on CEOs with a media profile. The research showed a positive correlation between a highly visible CEO, better stock market performance and greater resilience when the brand was facing challenging times. This was back when Larry Ellison, Steve Jobs and Bill Gates courted the business and ‘business of technology’ media. Like any model it can be only taken so far, as Bernie Ebbers at WorldCom, Jeff Skilling at Enron and Steve Case at AOL showed that a high profile won’t stop a terminal decline.

    Prior to Oracle’s acquisition of Sun Microsystems, then CEO was criticised for a lack of focus on the business problem. The twice weekly blog posts that marked his connected leadership style were not appreciated by activist shareholders.

    A more modern example of connected leadership would be the cult like following that Donald Trump managed to build up over the past five years in politics. A future Democratic president would like appear less on social and in the media, being more focused on the task at hand rather than demonstrating connected leadership.

    For businesses, a connected leadership style brings challenges from a regulatory point of view, could their content be sifted for potential class action suit material?

    WGSN – Future Drivers 2023 – WGSNAfter the dust settles on the tumult of 2020, companies and consumers will shift to new ways of designing, making, selling and consuming in 2023. In an age of uncertainty, executives can bank on the importance of the four C’s – connection, conservation, communication and community. This report identifies seven global drivers that will reshape the macroeconomic and business landscape in 2023, and provides key strategies that businesses can action today for future success. 

    • Radical Reform: this will be front and centre for 2023. Be prepared to be held accountable for diversity, sustainability and CSR practices 
    • Safety & Security: this will drive innovation in defensive materials, an increase in home and neighbourhood security networks, and make touchless payments and products mainstream 
    • The Tech Paradox: cobots (collaborative robots that interact with humans) and democratised digital literacy will gain ground, but on the flip side, infodemics, influencer fatigue and the politics of global technology will drive a tech reset 
    • Community 3.0: look to the growth of community supply chains, staff who are steps away from the stores, and up-skilling locals to keep community money intact 
    • Environment: From Urgency to Emergency: regenerative businesses are creating a sustainable future, while made-to-order manufacturing and nearshoring are reshaping distribution models 
    • The Recession Generation: unstable job markets and a new gig economy will drive new generational spending and consumption habits 
    • New Alliances: international relations are being reshaped and this is underscoring political tensions, with growing knock-on effects

    Lightest 5G smartphone with graphene batteryAppear is launching the lightest and first graphene battery-powered smartphone with innovative water-resistant technology. There is already a lot of interest in this smartphone. Appear has begun receiving orders and projections call for a million units sold in the first six months. The smartphone would be available in stores and major online retailers by March 2021. To meet growing demands, Appear has partnered with Foxconn India for its manufacturing needs

    Research specialist Qamcom joins European partners in 6G driveHexa-X research project is EU funded and expected to run for two and a half years with the aim of laying the foundation for next generation 6G networks. Bringing together a number of technologically advanced European partners, the Hexa-X research project aims to develop the next generation of mobile networks, namely 6G or sixth generation. The project, which is EU-funded, is expected to start in January 2021 and last for about two and a half years. The purpose of the project is to lay the foundation for a global standard and to define principles for the 6G system itself – which will serve as a base for the entire telecom industry and its future services and products. On a more philosophical level, the project’s purpose can be described as technology connecting our human and physical world with the digital world. Qamcom’s research will focus on localisation and network optimisation

    Why minimalists are maximally important » strategythe minimalist demo are predominantly suburbanites, more than half of whom (59%) are married couples with kids, with moderate household incomes. While they haven’t previously been majorly digitally inclined, the group has been making its first major foray into online shopping. Minimalist shopping activity on mobile phones and tablets was up 31% among this audience segment, with gaming activity increasing by 19% and 43% on mobile devices and consoles, respectively. Minimalists’ propensity to order online food has almost doubled since lockdown began, and marketers should be mindful that QSRs could really benefit from attracting this segment

    Boots UK sales struggle despite better than expected results for parent company | Cosmetics Business 

    The Chinese ski market: how China is going crazy for snow with the upcoming Winter Olympics 

    Banning Trump from digital platforms sets a dangerous precedent | ProMarketI find them a dangerous precedent, which concentrates power irreversibly in the hands of a few private firms. Everybody, but especially people from the Left, should be worried: soon, this power will be used against them.  If Trump violated the law with his tweets, he should be prosecuted according to the law. Why did Twitter and Facebook take the law into their own hands as self-appointed vigilantes? If his tweets did not violate the law, why did Twitter and Facebook kick him out? Twitter and Facebook, many would object, are private companies, which can create their own rules of engagement. This is certainly true. But these rules should be consistently enforced and here they are not. According to Twitter’s own statement, Trump was permanently suspended because of the following two tweets, sent on January 8:   “The 75,000,000 great American Patriots who voted for me, AMERICA FIRST, and MAKE AMERICA GREAT AGAIN, will have a GIANT VOICE long into the future. They will not be disrespected or treated unfairly in any way, shape or form!!!” “To all of those who have asked, I will not be going to the Inauguration on January 20th.” “These two Tweets,” writes Twitter, “must be read in the context of broader events in the country and the ways in which the President’s statements can be mobilized by different audiences, including to incite violence.” The context Twitter is referring to are the potential plans for a secondary attack on January 17—even though Trump’s tweets did not mention such plans

    Pennies to Dollars: The Problems With Amazon’s Plans for Detroit – Amazon Chronicles – sketchy property deals and minimum wage jobs

    A bit reactionary but it’s still worthwhile watching Chris Chappell interview with Winston Sterzel and Matthew Tye. Sterzel and Tye’s observations are spot on and tally with my own experience in China and Hong Kong.

    Escapist retail – Wunderman Thompson Intelligence – Digital fashion and virtual spaces are getting dreamy, engaging shoppers’ imaginations—and dissolving the traditional boundaries of retail. All of which is fine if you’re on the ‘upper leg’ of the K-shaped economic recovery. Not so great if you’re Primark. More retailing related content here.

    Well worth a read: Beatie Wolfe, digital artist and musician – Wunderman Thompson Intelligence 

    Why going global has proved so hard for the big banks | Financial Times – despite gains from globalisation in the lead-up to the financial crisis, the overall international record of the industry is poor. Just last week came a reminder of the challenges of a global bank: Deutsche Bank agreeing to pay US regulators $125m to resolve allegations that it paid bribes to win clients in the Middle East. Its not an isolated example, though Deutsche Bank does have a higher appetite for risk than many of its peers. Other examples, Goldman Sachs had to pay $3.9bn to settle the 1MDB bribery scandal in Malaysia. JPMorgan agreed to pay $264m to settle a US probe into its practice of hiring scions of the Chinese elite as its new business strategy. Its not like these bank failings are a new phenomenon. HSBC was able to buy the Midland Bank because it had been so weakened by its majority stake holding in Crocker National of California. At the time of purchase in 1980, Crocker was the tenth largest bank in the US. It has been one of the first banks in the US to use ATMs. Eventually it was sold due to the losses that Midland endured while owning it. Crocker had a large amount of bad loans on its books.

    2021 and the Conspiracies of ‘Johnny Mnemonic’ | WIREDGibson’s cyberspace was always bound up with the body. Data can be wet-wired; manipulating files requires Power Gloves and an “Eyephone.” When Johnny jacks in, it kind of hurts. Such meat-meets-metal has, in the quarter-century since Johnny Mnemonic came out, been called a failure of prediction. Our internet ended up disembodied, virtualized, socially distanced, our iPhones more of a figurative prosthesis. Yet, this last year, we sat slack at our desks, muscles atrophying, nerves attenuating, as we doomscrolled our way to new aches, new anxieties, new ailments. Some wild-eyes went so far as to claim that 5G triggered the pandemic, which is the most Gibson-sounding conspiracy of all. In Johnny’s world, the black shakes are caused not by a virus but by a signal. Epidemic through technic. There’s something in the air, no matter what you do. You’re already sick, you’re already dying. Connectivity is killing you

    Don’t Toss It, Fix It! Europe Is Guaranteeing Citizens the “Right to Repair” – expect a wide range of protests from auto manufacturers (like Tesla), to gadget makers (Apple) and agriculture titan John Deere

    Solar power – How governments spurred the rise of solar power | Technology Quarterly | The Economist – like other developments before it, solar demonstrates the need for government to play a role in innovation

    China consumer prices rise but worries persist over core inflation | Financial Times 

    Twitter vs Trump: has Big Tech gone too far? | Financial Times – Mr Trump has been barred from Facebook and Twitter due to events in the US last week. Apple, Google and Amazon have all taken steps to clamp down on Parler, the right wing social network.  This has set up a fierce debate about where the balance lies between a tech company’s right to censor users who breach their content policies versus an individual’s right to freedom of expression. A second aspect is the right for governments to regulate services versus the US approach of laissez faire – Angela Merkel attacks Twitter over Trump ban | Financial Times and a more US perspective – Superspreader Down: How Trump’s Exile from Social Media Alters the Future of Politics, Security, and Public Health – Defense One 

    Taiwan manufacturers quit China over trade tensions and rising costs | Financial Times – really interesting article. Taiwan’s biggest weakness seems to be the small and medium sized manufacturers with operations in China.

    I’ve chosen to not get drawn into the events at the Capitol in Washington DC. It is interesting that Arnold Schwarzenegger is far more articulate and coherent than the politicians in office.

    Quantum science leaps forward in China under Xi’s support: report | Apple Daily 

    Announcement for the connection problem faced by Hong Kong users|HKChroniclesFrom the evening of 6th January, 2021 (Hong Kong Time), the chief editor of HKChronicles, Naomi Chan, has received numerous reports from users located in Hong Kong. They noticed that the website was inaccessible when using the Internet service provided by some ISPs in Hong Kong. After looking into the analytics, we also found that the number of visitors from Hong Kong decreased drastically. Because of the scenario, there are some rumors on the Internet regarding to the status of service on our website – Hong Kong ISPs blocking the site. It has lots of good information on organised crime affiliated police, business people and political extremists. More Hong Kong related content here.

    Sex workers say ‘defunding Pornhub’ puts their livelihoods at risk – BBC News 

    Bitcoin Mining and Its Environmental Effects by Şerif DİLEK* & Yunus FURUNCU – an academic paper that show just how bad bitcoin is for the environment. It isn’t just bitcoin mining, but even blockchain and wallet management. TL;DR here is the money quote: Bitcoin’s energy consumption causes serious damage to the environment and faces us as one of the most significant obstacles in the development of Bitcoin.

    Concerns raised about cameras at self-service supermarket checkouts | Irish Examiner – not terribly surprising that Tesco loss prevention techniques give people the privacy creeps. But then they wouldn’t need to if the tills were manned….

    How PewDiePie is trying to dodge his taxes | Input magazine – clickbait headline, the real point is that top level influencers now are big enough to give effective tax management serious consideration

    Telegram: Contact @durov – Telegram laying into WhatsApp. But a little something to think about from seven years ago to consider before you move to Telegram: Cryptography Dispatches: The Most Backdoor-Looking Bug I’ve Ever Seen • Buttondown 

    Mark Ritson’s marketing effectiveness lessons

    • Qualitative and quantitative diagnosis
    • Clear strategic objectives
    • Long, mass-marketing brand building
    • Shorter, targeted performance
    • Tight, differentiated position
    • Heavily, consistently codified
    • Investing more than competitors
    • Astonishing creativity