Ged Carroll

Category: software | 軟件 | 소프트웨어 | ソフトウェア

Soon after I started writing this blog, web services came up as a serious challenger to software. The thing that swung the tide in software’s favour was the rise of the mobile app ecosystems.

Originally mobile apps solved a gnarly problem for smartphone companies. Web services took time to download and were awkward compared to native software.

Now we tend to have a hybrid model where the web holds authentication functionality and the underlying database for many applications to work. If you pick up a Nokia N900 today, while you can appreciate its beautiful design, the device is little more than a glowing brick. Such is the current symbiosis between between software apps and the web services that support them.

That symbiosis is very important, while on the one hand it makes my Yahoo! Finance and Accuweather apps very useful, it also presents security risks. Some of the trouble that dating app Grindr had with regards security was down to the programmers building on third party APIs and not understanding every part of the functionality.

This means that sometimes things that I have categorised as online services might fall into software and vice versa. In that respect what I put in this category takes on a largely arbitrary view of what is software.

The second thing about software is the individual choices as a decision making user, say a lot about us. I love to use Newsblur as an RSS reader as it fits my personal workflow. I know a lot of other people who prefer other readers that do largely the same job in a different way.

  • Health disparities for men

    Health disparities for men

    Health Disparities Persist for Men, and Doctors Ask Why – New York Times – health disparities for men exist in all socioeconomic groups, all are doing poorly in terms of health. Health disparities for men is a multi-factorial problem including  economic marginality, adverse working conditions, and gendered coping responses to stress. Which can lead to high of health-damaging behaviours and an aversion to health-protective behaviours. Will equality for women drive similar effects on their health to what is occurring in health disparities for men? More health related content here.

    Consumer behaviour

    British adults ‘fear youngsters’ – BBC NEWS

    Ferris Bueller’s day is history for today’s kids – USATODAY.com

    Culture

    The Black Hole of Los Alamos – a photoset on Flickr

    Design

    Good Design Award – Asian-based design awards

    The American Look(1958) – short film of 1950s American design

    How to

    Five ways to be well liked

    Steps for Adding Addresses to Your Address Book – handy for site designers as a user reference

    W3Schools Online Web Tutorials – great site for looking up tags or structures on HTML, XML etc

    Geek to Live: Take study-worthy lecture notes – Lifehacker

    Mac OS X keyboard shortcuts

    Using ebooks on Symbian S60 3rd Edition smartphones

    MacWindows: The web site for Macintosh-Windows integration

    VoodooPad – Flying Meat – personal knowledge management software

    Ideas

    Everyone’s an anthropologist – looks like my colleague Patricia’s mails into space project for Yahoo! Germany,

    Why Democratic-leaning companies outperform Republican-leaning ones. By Daniel Gross – Slate Magazine

    Innovation

    Record fab spending in ’06, analyst says – EETimes.com

    Marketing

    On Advertising: New firm, old faces? – IHT – TUPE nukes marketing services

    Media

    paidContent – OhmyNews Succeeds With P2P News; Struggles With Business Model

    CD mastering is killing music from Guardian Unlimited: Technology

    Book sales get a lift from Google scan plan

    Google Puts Lid on New Products – Los Angeles Times

    Watch Out Startups, Ad Spending is Falling and So is Your Sky – Micro Persuasion

    FT – Playboy and pastors enlisted for attack adverts

    Online

    Facebook in talks with Yahoo! for rumored IB USD deal – Broadcast.com Mk II?

    At Yahoo, All Is Not Well – New York Times

    Yahoo profit falls 37%; sales rise 20% as expected – MarketWatch

    ibiblio – online library and archive

    PLoS ONE : Home : Open Access 2.0

    Philica – The instant, open-access Journal of Everything

    A VC: Who Should Buy Yahoo! – A private equity firm?

    The Technology ChroniclesQ&A: The future of mobiles – Part 1Wallflower at the Web Party – New York Times on the missed opportunity of Friendster

    Retailing

    Buying Online With a Brain That’s Offline – a great article about shopping on th net whilst drunk

    Software

    Linux kernel gains new real-time support

    Yasu – yet another system utility

    Pervasive architecture – looking at information systems

    Tesco moves into software market

    Sprint fumbles, fries Fusics with faulty firmware – Engadget

    Get real emotion in games – classic storytelling techniques used in game design

    Infinite Loop: The new generation of 3rd party Mac software: hypeware

    Technology

    Next-gen DVD war pre-empted? – EETimes.com

    How the Wii was born

    Demo Fall’06 line-up Prick up your ears: New gizmos on way

    CEATEC 2006 news

    Q&A: Jobs on iPod’s Cultural Impact – Newsweek Technology

    Shel Hell Dampens my Mac Envy – haters, they’re everywhere

    Steven Levy on the secrets of the iPod – does random mean random

    CBS stages open call for tech entrepreneurs – Reuters Blogs

    Sony explains controversial Li-inon secondary battery malfunction – Nikkei Electronics

    Telecoms

    Cisco campaign aims to improve brand recognition

    The Bloomberg Lesson: How a fledgling news organization got big while others shrank. By Jack Shafer – Slate Magazine

    Wireless

    Carphone Warehouse plans US expansion – Computer Business Review

    Motorola takes cell phone impulse-shopping to new levels

    Siemens besieged by critics over BenQ handset insolvency – IHT – Siemens faces backlash from BenQ’s mess-up

    Softbank replaces Vodafone branding in Japan

  • Linspire + more news


    Hyp2
    LLinOriginally uploaded by renaissancechamba    Linspire

    Linspire have finally released a free distribution of their Linux operating system. This is an interesting move, which could see Inspire moving away from being a z-list box shifter to being the iTunes of consumer software through CNR. There is lots of tired Gateway and Dell boxes out there that could be given a new lease of life by Linspire through the installation of Freespire provides a good way of removing and helping proof against malmare targeting the Windows platform.

    It would be especially attractive in wi-fi enabled homes were computer access is at a premium as kids and parents currently duke it out over two or more computers.

    For any tech-heads passing its based on the Debian distribution like Linspire.

    AOL

    AOL promises that it is releasing a MySpace product for the rest of us that will be ‘kick-ass’ according an AOL spokesperson quoted over on a Business 2.0 article at CNN Online. Looks like they’ve finally figured a way to leverage their huge instant messenger user base.

    17 inch MacBook Pro

    Apple have released a 17-inch version of the MacBook Pro, but it isn’t really news as the rumour sites had it down pat for a few weeks now. Over at Crack Unit Iain Tait has been talking about life with his new MacIntel companion.

    Yahoo!

    I have left Yahoo! after being made redundant and about to start a new role agency-side (which is both exciting and kind of scary all at the same time), I now feel that I can now say nice things independently about the Yahoo! family of products on here, without it being construed as the insepid scribblings of a paid shill. I used to be a European buzz marketing manager working on various bits of the business including Yahoo! Search, My Web, Answers, Delicious, 360, Flickr, Research and the technology development team which put me pretty much right at the centre of the web 2.0 vortex.

    You can find some of the good stuff that was happening here.

    Not so much a product big-up but Carole McManus – community manager of Y!360 in Sunnyvale has put up a useful posting on how to blog. Obvious I know, but some good tips on writing style and getting around writers block (also check out the comments section on the posting).

    Ok, a question to leave you with: how can the scribblings of an engineer like Robert Scroble or Jeremy Zawodny be considered to be great communication but a PR person’s postings be always viewed with suspicion (except when discussing the dark arts of misdirection and deception)? Answers on a comment below please.

  • Video conferencing + more

    Video conferencing

    A couple of interesting artifacts that I found online and wanted to share with y’all.First up, video conferencing, why is it so crap and what are you going to do about it?

    Ok, we’ve had video online, we’re now living in an age of pretty much ubiquitous broadband, why do we stop with using our VoIP client of choice and use video instead.Well there is the network side of things: IP networks provide a ‘best effort’ service so the signal may be come degraded. All the pixels will get to the other end eventually but they won’t get there in the right order and the latency of the signal will depend on the slowest part of network travel that they have to make through the internet ‘cloud’ no matter what kind of pipe you have between you and your local telephone exchange, wireless hub or cable television outfit. Look at video streaming, it has errors and flaws in its signal even on my 2MB pipe AND the signal is buffered to smooth out these glitches like a CD player. With real-time interactive video conversations that is not a technical option.

    Also you may not want to have the person see you as well as speak to you, imagine if you have a bad hair day or want to lie?

    The third factor is a much more basic human system and the best way of illustrating it is by looking at the picture above. Notice how you don’t have eye contact with the people that you have a conference with because the camera’s perspective is slightly different to the view you would have if it were a real-world conversation. Notice how the men on the left and right are looking above their screens and the ladies are looking below, this is just enough for you to notice and process at a low level. It doesn’t feel natural, the conversation won’t flow as well as a real-world sit down would because the eye contact feels wrong.

    This is why video conferencing can feel so wrong, even Apple’s attempt at correcting it with a small mirror picture (the one at the bottom) to see how you look to the callers feels wrong.

    Historically the way to do that is to have the difference between camera angle and the viewing angle of the screen as small as possible. This was achieved by using big TV screens with a camera on top and the participant perched at the end of a big conference table at the other end of the room. That’s why big oil companies and George Bush love video conferencing but you’re not likely to see it adopted en masse in UK homes soon.

    Its also not exactly the most elegant solution, which the reason why I was really intrigued by this Apple patent which I saw courtesy of those nice people at AppleInsider.

    Imagine where the screen viewing area was the camera with camera elements squeezed in between the pixels on your LCD. The back-light would provide the ambient light required for the picture, you an have eye contact with whoever you are speaking with without living in a mansion and having a conference table the size of a small yacht.

    In theory this principle would also work with on mobile screens (at a lower quality-level), televisions etc. On the scary side it would also allow the omni-present two-way tele screens for surveillance like Orwell’s Nineteen Eighty-Four. More content here.

    Web 2.0 and the Enterprise

    News.com have an interesting article Web 2.0 meets the enterprise how companies like IBM and Visible Path are using technologies like social networking, RSS feeds and wikis to help large companies build IT systems. News.com make a big show of how these ‘consumer’ (their word, not mine) technologies are changing the enterprise software landscape.In addition, Forrester sent out an email newletter talking about how service-orientated architecture (SOA) (simply put: enterprise-grade web 2.0-type technologies) are having an accelerated take-up with happy IT directors to be found everywhere.

    The truth is more complex than the News.com story about how the kids are showing big business the way, the process is much more complex.

    AJAX is generally a hard thing to do well so it is interesting that Michael Robertson is selling AJAX-based web services through ajaxLaunch and looking to use AJAX as a way of providing applications and widgets on top of an OS. Its an interesting take from a business head on all the utopian dreams such as the network computing meme or Netscape’s ‘the browser is the OS’-hype back in the day and an ideal way for novices to get web 2.0 see his ‘everything is moving to the cloud’ keynote here which also has a good product demo (RealPlaya required).

    Nice definition of what AJAX means to marketing people – ‘rich web applications right to your computer’.

  • Palm for sale

    The Good Morning Silicon Valley newsletter carried a story about Palm’s largest shareholders asking the company to sell out to another player while its fortunes are still on the rise. This raises concerns about Palm’s roadmap and vision if even their largest shareholders don’t believe them.

    Why sell out?

    Palm has a number of challenges to overcome:

    • Maintaining relationships with distribution channels which are different and distinct for both the Treo and PDA ranges
    • Palm needs a new OS that will have it ready for the next ten years. It could have done with that new OS in the year 2000
    • Innovation and localisation: in order to keep its head above water in the PDA market Palm needs to innovate, Pocket PC manufacturers can leverage reference designs and even sell devices at a loss to support service businesses in the enterprise. In the cell phone market, Palm needs to localise the device to meet each carriers needs.
    • Make like Dell: Palm not only needs to get better at innovation and localisation, it needs to innovate operationally; something that had a positive transformative effect on Apple. Dell is a by-word for a slick logistics chain that keeps cost down and allows for user customisation at the order stage
    • One-trick pony: when HP goes into business it is looking to sell everything from a HP9000 Superdome high-end computer to an iPaq and the services to support it. When Nokia speaks to carriers it can sell them everything from all the kit to run a network to budget phones for PAYG (Pay-As-You-Go) customers
    • Convergence: cell phones now have PDA functionality and so do iPods, Palm has unsuccessfully tried to make a convergence play with the LifeDrive and seems to have a crisis of ideas
    • Get big or get out: As can be seen from the MP3 player market, where there is a hot, competitive sector size wins because it can bring economies of scale to bear. Palm could not have taken the gamble that Apple did in terms its forward contracts for flash memory to role out a flash-based LifeDrive even if it had the vision to do so.

    Who should buy?

    A lot of the heat in this discussion centres on Research In Motion, Nokia and Apple.

    Research in Motion has never had the best product design and user experience, Palm could help them.

    Palm’s pen computing experience could be invaluable to Nokia.

    Apple is the collectively the player considered by technology pundits the people who can make a market work and has the expertise and chutzpah to make change the game devices work. Palm could bring carrier relationships and expertise.

    Why buy?

    Palm has a strong brand its name has been a by-word for PDAs for a long time. The Treo has made a name for itself amongst early adopters and has proven itself to be more adaptable than the Blackberry. Its product design has made it a success that has saved Palm up to now. However, much of the crown jewels within Palm (its distinctive look and feel) marched off with PalmSource acquisition by Access and even then there was a lot of work to be done to assure the future of the PalmOS as a modern platform.

    • If Apple wanted to build a Palm-like device it already has much of the expertise needed, arguably the best product design team in the world and it could license or buy the PalmOS software from Access. It even has the talent to build its own OS over Darwin. However, this would necessitate a hell of a lot of work during the time that the company is migrating its hardware and software to the Intel platform and rolling out new entertainment services. This means that a Palm-like Apple device is probably not likely
    • Research in Motion could poach a few of the Palm design team and licence the PalmOS software, but it has bigger issues as competitors are using the NTP case as an excuse to eat the companies lunch. In addition, services and software are more lucrative so there is already some industry signs that RIM are looking to move away from being a hardware player
    • Nokia has some of the best mobile phone designers in the world, the user experience of its Symbian phones rivals Palm. It makes sense only as a way to eliminate competition, but it would be more profitable to tempt key staff away and watch Palm nose-dive into wherever dead companies go

    Conclusion

    OK, first of all there is the question of whether Palm needs to be sold: probably not, but a shot of energy, vision and cajones in the management team wouldn’t go a miss and this shareholder action may be the boot in the backside that they need. Bottom line is that this question can get kicked back and forth for a long time to come, what’s more its an emotive area so don’t expect a consensus soon.

    If a ‘for sale’ sign went up, Palm may get a buyer, but I would expect the purchaser to come from the Far East rather than the established tech players named. I would also expect them to buy if or when the company is on its knees. Ningbo Bird, Haier, Lenovo, BenQ or HTC for example already know how to make phones, if they want cute industrial design they can buy it in as necessary from IDEO, frog design or their ilk. If the company did tout around for a buyer, you could expect the business to drop as carriers and enterprise look for alternative ‘safer’ suppliers. If the business isn’t on its knees when the for sale sign goes up, it may be by the time the deal is signed.

    The crown jewels: the PalmOS software is already available to whoever wants to licence it at a discount to Windows Mobile, the value would be in the carrier relationships and the brand recognition of the Palm name.

    UPDATE: Palm Addicts ran this piece in full, you can find it here. More related posts here.

  • Audrey 3Com net appliance

    Bob Cringely wrote an interesting article about the need for internet appliances such as 3Com’s Audrey to provide internet access for the slow adopters and laggards. internet appliance were orginally muted as an idea by Larry Ellison of Oracle as part of his network computing vision. They failed because of the topsy turvy economics that have driven PC growth, though one could argue that the iMac incorporate the spirit if not the technical specification of an internet appliance. Bob’s discussion reminded me of the small time I worked on 3Com.

    I got put on the Palm pan European PR account when the company had been spun out from 3Com and Audrey was on the horizon, my predecessor worked on Palm as part of the 3Com portfolio. Part of the reasons discussed internally for this was that Audrey had the potential to eat Palm’s lunch. Audrey was based on a more modern operating system. Even by 2000, Palm realised that its current operating system was in need of a replacement.

    Unlike Audrey, It couldn’t multitask and involved kludged layers of abstraction to work. When it worked it was brilliant. But it wasn’t ready for a connected online future and the greater demands that we will put on mobile computing devices. The upper layers of the operating system providing the user experience and handwriting were the real genius in the PalmOS.

    The lower levels were off the peg software from the mid-1990s. Back then we didn’t even have multi-tasking in Macs and most installed versions of Windows. Indeed Palm went on to buy Be Systems, who provided the software and expertise behind Sony’s eVilla internet appliance.

    Now PalmOne has different things to worry about, like how to stop Microsoft’s kamikaze antics in the handheld and mobile space. It is interesting that PalmSource has had to go and purchase a mobile Linux company due to client demand. More content similar to Audrey here.

    Revisiting this post in 2022 on the Audrey 3Com net appliances reminded of how Robert X Cringely in his book Accidental Empires talked about innovation in terms of surfing waves. Picking a wave too early would mean that you wouldn’t get much of a ride, picking it too late would leave you wiped out. Audrey was a ‘too early wave’. A stable multi-tasking operating system with easy single purpose apps is the basic technical specification for the iPad that my parents use to keep in touch wit me and the the world online. Superficially Audrey resembled the appliance like computing experience of the early iMac where everything you needed was in the box, but the iPad was its true successor as a communal communications and content consumption device. If that doesn’t sound like Larry Ellison’s net computing device and the Audrey I don’t know what does.