Ged Carroll

Category: technology | 技術 | 기술 | テクノロジー

It’s hard to explain to someone who didn’t live through it how transformation technology has been. When I was a child a computer was something mysterious. My Dad has managed to work his way up from the shop floor of the shipyard where he worked and into the planning office.

One evening he broad home some computer paper. I was fascinated by the the way the paper hinged on perforations and had tear off side edges that allowed it to be pulled through the printer with plastic sprockets connecting through holes in the paper.

My Dad used to compile and print off work orders using an ICL mainframe computer that was timeshared by all the shipyards that were part of British Shipbuilders.

I used the paper for years for notes and my childhood drawings. It didn’t make me a computer whiz. I never had a computer when I was at school. My school didn’t have a computer lab. I got to use Windows machines a few times in a regional computer labs. I still use what I learned in Excel spreadsheets now.

My experience with computers started with work and eventually bought my own secondhand Mac. Cut and paste completely changed the way I wrote. I got to use internal email working for Corning and internet connectivity when I went to university. One of my friends had a CompuServe account and I was there when he first met his Mexican wife on an online chatroom, years before Tinder.

Leaving college I set up a Yahoo! email address. I only needed to check my email address once a week, which was fortunate as internet access was expensive. I used to go to Liverpool’s cyber cafe with a friend every Saturday and showed him how to use the internet. I would bring any messages that I needed to send pre-written on a floppy disk that also held my CV.

That is a world away from the technology we enjoy now, where we are enveloped by smartphones and constant connectivity. In some ways the rate of change feels as if it has slowed down compared to the last few decades.

  • Boxman online retail

    Boxman


    My first transaction online was registering and paying for a piece of shareware software at Kagi.com for my Mac whilst I was still in college. I can’t remember what it did now, but I remember that the author was a student at a Scottish university. The first physical item was bought from Boxman a few years later.

    e-dancer

    The first thing I purchased online in what most people would understand as e-commerce was a Kevin ‘Reese Saunderson CD under the name e-dancer from Boxman.com. I can remember why I loved Boxman.I had read about them in an article in the Sunday Times, it was a way of getting CDs from all over Europe in one place, Boxman would buy at the lowest price, consolidate their stock in one warehouse in Holland and pass on much of the savings to the consumer.

    (CDWOW have a similar approach and have incurred the wraith of the record industry who like to have keep up market barriers to maximise profit margins.)I picked up an import copy of the Troubleman soundtrack by Marvin Gaye, when I couldn’t get a UK copy on back order from HMV. The mix of choice and price the e-commerce killer application for me.

    Unfortunately Boxman.com unraveled for a number of reasons. Usability experts put it down the search function on the site being the only way for finding what you were looking for (although I had no trouble). Tony Salter, one of the directors in the business laid the fault at the foot of the software which controlled the supply chain of the site. In order to fulfill on its promise, Boxman needed to:

    • Track wholesale prices and cost of delivery across Europe, including comparison pricing for the same product with different national catalogue numbers
    • Organise shipping in the most effective and efficient manner
    • Track customer orders and trends
    • Calculate the most effective and efficient ways to ship goods

    This was on top of the complex website functions visible to the consumer. The system would be much more complex than your typical JD Edwards ERP set-up, so Boxman got some of the brightest names in IT to help out: IBM. The project seems to have been a learning experience for IBM as the software failed to deliver on its promise. Anyway, Slate.com have a timely reminder on the importance of logistics management, before we all get lost in reverie around web services revolutionising the online world. More related content here. 

  • Chinese eyes on Korea

    From romantic Korean drams to hard boiled films like Old Boy and Silmido are making waves amongst arthouse cinema fans and movie industry talent-spotters throughout the western world. It now seems that its not only Hollywood that is turning its eyes eastwards to follow the latest cultural carrying-ons in Korea, but Chinese eyes are too.

    The New York Times China’s Youth Look to Seoul for Inspiration by Norimitsu Onishi (January 2, 2006) has an interesting article on how young Chinese eyes Korea as tastemakers in fashion, beauty and  popular culture.

    The country’s cultural exports are cutting-edge tempered with the Confucian-based culture familiar to Chinese audiences. American culture is too ‘post-modern’ to be absorbed directly. At least some of the time, China sees Japan in a way reminiscent of Basil Fawlty and  is still beyond the pale because of the War. Although the Chinese consistent appetite for Japanese AV content is well documented elsewhere. Taste making goes beyond pop singers and movies to hip brands such the must-have mobile phone from Samsung and Hyundai cars.

    Rather like Eric Clapton adapting the blues for white audiences in the UK; so Korea is adapting western idioms from hip-hop culture and sit-coms like Sex in the City. It is then making them palatable for East Asian audiences. Free trade and intellectual property protection is likely to not be as beneficial to Hollywood in tapping the Chinese market as the media moguls had hoped. More Korea related posts here.

  • Level3

    Totaltele.com had an interesting report from Dow Jones Newswire how Level3 the backbone network provider had been exhibiting Enronesque traits.

    Level 3’s capital-intensive business model is questioned (subscription required) by Helen Draper highlights how Level3 is having to invest huge amounts of money to make just a little money back, hurting its working capital. This was one of the factors that encouraged all the creative accounting at Enron.

    I have a bit of related history. Back in the day I was involved in launching Enron Broadband Services in Europe. The operation was a start-up with just three bright Americans who were sent over to kick things off. I got them sorted with their first UK mobile phones, which were prepaid devices on Orange.

    My team was responsible for introducing them to the European telecoms media, the telecoms analyst community and key contacts at the major peering networks in London. I thew the most awkward party ever. A whole pile of UNIX and Cisco experts ate nouveau cuisine in a minimalist restaurant that required a cloak room assistant to help you find the exit door in the bathroom. My job at that time wasn’t made any easier by Level3. In a classic case of the Emperor’s new clothes or dot com hubris, Enron had a complex PowerPoint deck and a story that  didn’t make much sense. At the time Level3 was both a supplier of capacity to Enron Broadband Services and a determined critic.

    It’s then CEO James Crowe was a vocal critic of the Enron Broadband Services business model according to journalists that I had spoken to. Which made my job so much harder.  Of course, some of Crowe’s criticism was justified and none of us really had an idea of how much of a mess Enron actually was. It is ironic to think that Level3 might be treading a similar path. More telecoms related content here.

  • Inflection Point

    Over at his weekly column for PBS, Bob Cringely has written about four developments that he feels will have a major impact on the way that technology will develop over time, creating an inflection point in their respective spaces.

    The inflection point

    Yahoo!’s new music service is seen by Cringely as a statement of intent to push forward music by subscription and defeat all current players. Indeed, its 6.99 USD subcription rate hand an immediate effect on Wall Street, adversely affecting the share prices of Apple, Napster and Real Networks.

    Microsoft’s forthcoming XBox 360 was seen as a statement of intent against some of its closest PC partners (Dell, HP etc) by providing a home computing device that can surf the web, pick up mail, do VoIP, potentially provide a platform for video on demand and play games. Given that the margins are so tight in the PC industry anyway and Dell is the only one that consistently makes money selling Windows PCs this could proved to be very interesting.

    Cringely, returned to an area of previous speculation on Apple providing a film by download model similar to the iTMS model.

    Finally he speculated that Google’s Web Accelerator was an audious land grab that would shake the industry to its foundations creating an inflection point. Speeding up web pages would mean that every ISP and web page creator would be a content provider or customer for Google. That the service would turn PCs into thin-clients lengthening the useful life of the home PC and reducing sales. Further that it would be a staggering tour-de-force of technology. What surprised me about the Google part of his article is that Cringely thought an improvement of only double what consumers have now would be enough to shift the balance of power. In his book Accidential Empires and similar works by other authors, a 10x factor is usually required to differentate the killer products from the ‘better mouse traps’. I guess time will tell.

  • PSP + more news

    PSP

    The PSP has fired the imagination of grass roots developers already, which bodes well for its competition from Gizmondo – the Tiger and Microsoft-backed alternative. Nintendo’s DS doesn’t make claims to be any form of ‘convergence device’, but an honest mobile games console which focuses on playability rather than speeds and feeds. iPSP allows you to synch music with iTunes, carry your iPhoto library around with you and back up game data on to your Macintosh. Whilst Sony would probably not approve of this close linkage between the PSP and Apple’s iLife suite, it will not harm sales of the device amongst generation iPod.

    Expect sales of PSP movies and Sony Connect sales to be on the low side as PSP early adopters rip from their DVD and MP3 collections instead. Sony’s best option as with games is to go for exclusive movie and music content for the PSP.

    Folksonomy

    Folksonomy seems to have caught the imagination of both News.com and Charles Arthur’s contribution of netimperative. Yahoo’s purchase of Flickr is seen not only as a way of getting hold of a great info-imaging service, but also of harnessing a grassroots approach to creating true contextual searching.

    Mobile TV

    According to the Global Telecoms Business top five stories newsletter that NTL and O2 have announced which TV channels will be available to the 350 test subjects during their six month-long trial in Oxford. The 16 channels involved come from BSkyB, Chart Show TV, Discovery Networks Europe, Shorts International and Turner Broadcasting.

    Customised Nike sneakers

    In New York, Nike has extended their design your own trainer programme to billboard signs that you can manipulate via phoning a free phone number. Your specification can be shared via an SMS message. There is still no option to allow people like Jonah Peretti have Sweat Shop sewn on his set of trainers.

    8vo: On The Outside

    Finally ‘8vo: On the Outside’ is going to be launched. Written and designed by Mark Holt and Hamish Muir, based on their work designing for the likes of the famous Hacienda nightclub and changing and its influence in the emergent typographically-led design movement in the UK during the late 80s and through the 90s.