Ideas were at the at the heart of why I started this blog. One of the first posts that I wrote there being a sweet spot in the complexity of products based on the ideas of Dan Greer. I wrote about the first online election fought by Howard Dean, which now looks like a precursor to the Obama and Trump presidential bids.
I articulated a belief I still have in the benefits of USB thumb drives as the Thumb Drive Gospel. The odd rant about IT, a reflection on the power of loose social networks, thoughts on internet freedom – an idea that that I have come back to touch on numerous times over the years as the online environment has changed.
Many of the ideas that I discussed came from books like Kim and Mauborgne’s Blue Ocean Strategy.
I was able to provide an insider perspective on Brad Garlinghouse’s infamous Peanut Butter-gate debacle. It says a lot about the lack of leadership that Garlinghouse didn’t get fired for what was a power play. Garlinghouse has gone on to become CEO of Ripple.
I built on initial thoughts by Stephen Davies on the intersection between online and public relations with a particular focus on definition to try and come up with unifying ideas.
Or why thought leadership is a less useful idea than demonstrating authority of a particular subject.
I touched on various retailing ideas including the massive expansion in private label products with grades of ‘premiumness’.
I’ve also spent a good deal of time thinking about the role of technology to separate us from the hoi polloi. But this was about active choice rather than an algorithmic filter bubble.
The playground behind the interviewee before it was refurbished in the early 2000s used to have a roundabout that I was thrown off at a tangent while it spun around when I was about 3 or maybe 4 years old and landed straight into a puddle. I wore a red hooded anorak made of a red sherpa fleece fabric with an elasticated hood, cuffs and bottom which soaked up half the puddle like a sponge. The photographer had his back turned to Grove Road and what is now an Iceland supermarket. Back when I fell off the roundabout it was a Kwik Save.
Struggling
Even back then it had a reputation of being a hard neighbourhood. Local shops such as Griffiths the butchers catered for a customer base struggling to make ends meet.
To the photographer’s left down the road a bit would have been a social club for (former) members of the Civil Defence. The Civil Defence Corps itself had been stood down in 1968. It was a solid working class area full of unskilled and semi-skilled workers who were employed either locally at the Lever factory next door or on the Mersey from the shipyards of Birkenhead to the chemical industry of the Mersey basin and assorted factories further afield.
Community spirit doesn’t pay the bills
By the 1980s, it looked worse for wear. There were few jobs, fewer still that paid well. And that was before unemployment and the heroin epidemic took their toll. As the economy picked up in the 1990s, the benefits didn’t make it to New Ferry. The one bright spot was a pirate radio station ran by community DJs playing house and techno records every night of the week close by to Grove Road playground. I’d held a couple of small (250 people) all night parties (acid house and garage) in the Civil Defence social club, with the blackout curtains keeping the noise and lights away from nosy neighbours and police patrols.
The people who ran the club put on breakfast for the revellers after the main event. We played ambient music from CDs supplied by a friend’s older brother (Tangerine Dream, The Orb, Vangelis, Kitaro, Pink Floyd’s Shine On You Crazy Diamond and Abba’s Arrival) mixing between two Discmans as the tired revellers drank tea and ate bacon ‘bin lid‘ sandwiches while sprawled out on the floor.
Tickets were sold in advance and the venue details given out on the night by ringing an answerphone. Everyone involved broke even if they were lucky.
Despite being really hard scrabble there was a certain amount of community dynamism going on in the village hall. My Mum used to travel down there to go to knitting classes with older women, some of whom were Irish like her. They would knit for charity.
But all that won’t keep social decay from the door while the community is underemployed and underpaid.
No easy answer
The social decay described in the article isn’t something that happened overnight but over decades. There is no quick fix to the social decay of bad behaviour and feral gangs of children. It is not clear whether there is the commitment, investment, government will or the way to resolve this social decay.
The most individually logical thing to do in a time of social decay is thinking more about personal safety.
Techno-utopianism of early 2000s
Looking back the technology adoption of the 1990s and early 2000s was phenomenal. The mainstreaming of the cellphones, the PlayStation, home PC computers and internet access creating immediacy.
The changes wrought by mobile phones in particular are still rippling through the developing world.
Driving in Japan
I am a huge fan of walkabout and driving videos because you can tell so much about the environment looking at retail spaces, brands, clothing and social interactions going on around you. For instance Japan’s apparent rejection of the electric car for now, favouring hybrid vehicles instead. This particular one of a rural Japanese town gives you a good idea of where Studio Ghibli‘s work comes from.
Fintan O’Toole on Ireland
Great talk by Fintan O’Toole at the Edinburgh Book Festival.
Online bookseller Book Depository is closing down with some three weeks notice. It wasn’t a topic at work and barely made a ripple amongst British friends. The Hong Kong part of my social media bubble shared the news and were sad about it. The company had been owned by Amazon since 2011. I used it for a few reasons:
Free postage anywhere. I have friends around the world and Book Depository was a good way of sending a gift book. It made the process of international gifting so much easier. I bought a set of books there as recently as last week. Many of the upset people on social media were from Australasia, Latin America, Eastern Europe and Asia
Getting hold of English books when I lived in Hong Kong. At the time I lived in Hong Kong there were a couple of nice chains that did English language books, but if I wanted something for my professional life or esoteric interests, then online made more sense. Dymocks, Eslite and the various independent stores would only get you so far. For everything else Book Depository helped out. This was partly down to book shops being a ‘lifestyle’ in Hong Kong and other parts of Asia. They carefully curate fiction but aren’t necessarily like the university book shops I spent my teens and twenties in
Arbitrage. Despite being owned by Amazon, there were a number of items that I bought where there was a price difference between Book Depository and their parent company
You could find a particular edition or format, with Amazon it could be a bit of a lottery
It isn’t full of tat like Amazon. Amazon Marketplace has been both a blessing and a curse. Amazon hasn’t done a good enough job curating Marketplace. I found Marketplace useful at the beginning, rather like a fixed-price eBay. Now its a dystopian retail experience littered with a substantial minority of counterfeit products and sub-standard garbage
Their ask the author section provided some interesting reading.
The brand
I always had it in my mind as ‘The Book Depository’ rather than Book Depository. It’s always the way I discussed it with other people. I had to go back and edit stray ‘The’s that slipped into this post.
Book Depository home page
Diminished ambitions
Book Depository is being closed by Amazon as part of cost cutting across its book and device categories. There is a certain irony in Alexa being in full retreat just at the time when LLMs were about to turn up. Alexa skills are likely to get loss in the subsequent withdrawal and LLM expansion. Book Depository helped plug gaps on the map where Amazon didn’t have native businesses. The decline of Book Depository implies an upper limit to Amazon’s global retail expansion.
Beauty bots drive R&D at Unilever’s £68 million facility | Vogue Business – The world’s highest concentration of robots doing material chemistry can be found at Unilever’s lab in North West England. Vogue Business gets a behind-the-scenes peek at the facility, which develops innovative products for brands including Hourglass and Living Proof.
Is China’s New Rocket Really Coal Powered? Deep Space Updates – April 2nd – YouTube – yes kerosene made from the kind of coal hydrogenation process similar to what SASOL used in apartheid-era South Africa. The National Coal Board had a pilot plant doing something similar during the late 1980s at Point of Ayr under what was called a ‘coal liquefaction plant‘. I used to know a few of the guys that had worked there previously. The plant had a number of experienced oil refinery technicians on the staff when it was running. The site was subsequently taken over and was where BHP Petroleum built their sour gas facility and brought natural gas ashore from the Liverpool Bay oil and gas field in the early 1990s. It also probably tells you everything you need to know about China’s climate related decarbonisation goals.
How the new generation of weight-loss drugs work | The Economist – the potential benefits of such drugs go beyond their ability to promote weight loss in individuals. By showing that molecular mechanisms hinder people’s attempts to lose weight, they show that gluttony is not to blame when people remain obese. That should slowly help to eliminate the stigma. Both weight-loss surgery and drugs are useful tools in the fight against obesity. But by changing the conversation these new drugs may remind health-system leaders that they need to do much more to encourage healthy lifestyles.
Hong Kong
‘Fair price, fine quality’: Hong Kong fast-food chains become go-to place for mainland Chinese budget tours | South China Morning Post – Established eatery chain Café de Coral was among those capitalising on the trend as it offered advance bookings for the tour groups, which have increased after the city fully resumed cross-border travel with the mainland earlier in the year. A Post reporter at 11.45am on Monday observed two mainland tour groups of about 30 people each being guided from their coaches and taken to Grand Waterfront Plaza, a shopping centre in To Kwa Wan, where they dined at the site’s Café de Coral outlet.
Online trolls are taking a toll in China – BBC News – In collectivist cultures such as China, those perceived as going against the norm tend to be severely punished, experts say. What makes it worse, they add, is a pervasive culture of shame. “A strong sense of collectivism in China can mean that cyberbullying, when perpetrated as a symbolic act of violence or aggression towards another in a public setting, may lead to drastic measures, such as suicide, to escape that sense of humiliation,” says K Cohen Tan, a vice-provost at University of Nottingham Ningbo China
NTC Volcano or NTC Vulkan in westernised Russian is an information security firm (think Crowdstrike, HackerOne, Mandiant or the part of BAE Systems formerly known as Detica). Information leaked from the company show that NTC Volcano has played a major role in Russian state sponsored cyber attacks.
NTC Volcano also work on protecting large corporates and include Sberbank and Aeroflot. NTC Volcano has partnered with IBM up to last year.
Like the Panama Papers before it, it looks as if there is going to be a succession of NTC Volcano related stories over the next few weeks coming out by the participating media outlets collaborating on the reporting.
Alibaba Reorg – by Kevin Xu – Interconnected – so many motivations wrapped up in this from conglomerate discount to dissipating market power that made them such a high profile target for Chinese government attention
Current state of US-China relationship. This doesn’t take into account the dumpster fire of China’s relationships with the likes of the European Union.
How China’s Spies Fooled an America That Wanted to be Fooled – Lawfare – Rather than untangle the ways in which the MSS seeks to gather U.S. government or corporate secrets, Joske argues that the MSS’s greatest intelligence strength is its massively successful influence operation against U.S. political and business elites – reinforces a lot of the findings in The Hidden Hand by Hamilton & Ohlberg.
The lengths some companies will go… the amount of money, time and effort they will spend… just to avoid paying women of color.
Jodi-Ann Burey
The reality its that AI-generated models aren’t about systemic racism; but the creative class equivalent of John Henry vs. the steam drill, or the Luddites against textile manufacturing machinery. At a systemic view: when capital and labour come into conflict, capital wins.
The only stakeholder group actually being considered is the company’s shareholders. They are usually put in place for efficiency gains that are traded off against ‘just good enough effectiveness’. The need has probably been accelerated by the inflation in influencers prices and the need for a faster turnaround time.
Finally you don’t have to worry about breach of good behaviour clauses which might occur with working models or photographers. It started with virtual influencers pioneered in Japan notably Imma who first appeared in 2018.
How the security strategy of European countries has changed in recent years. TL;DR – the peace dividend is over.
Software
How to Save Android | Digits to Dollars – Android is not in good shape. After 16 years on the market, Android remains heavily fragmented. This requires developers to build hundreds (thousands?) of versions of their app, and consumers face a bewildering array of user interfaces. Developers are deeply frustrated by this. We know many software developers who insist on using an Android phone out of principal, but their green message bubbles stand out as exceptions. Consumers, especially young consumers (aka customers of the future) prefer iOS by wide margins – the problem is testing rather than developing lots of versions
Beyoncé and Adidas mutually agree to call it quits – A Wall Street Journal report states that this development comes a couple of months after Ivy Park witnessed a 50 per cent decline in sales. The label pooled USD 40 million in 2022, however, the news outlet showed a projection of USD 250 million. This is a massive shrink from USD 93 million in sales in 2021. – the latest collection looked more like high vis workwear than stylish activewear.
The author of The Big Score is a lifetime inhabitant of Silicon Valley, Michael Malone. Malone went to school with Steve Jobs and spent his entire working life as a journalist covering technology companies of the area. His own career sounds like a veritable history of technology sector business reporting. Malone had written and or edited for the San Jose Mercury News, Fast Company, Upside, Forbes (ASAP), The New York Times, Wall Street Journal and Wired magazine. Now he co-hosts a weekly podcast on the goings on in Silicon Valley.
The book was originally published in 1985 and has been finished prior to the launch of the Apple Macintosh. At the the time of writing, Malone had been an early to mid-career journalist.
Silicon Valley time capsule
His book is time capsule of how Silicon Valley would have likely seen itself. The people portrayed in it lack the kind of artifice that pioneering PR people like Pam Edstrom would later drum into a young Bill Gates with media interview training and briefing books. Companies have since gone a step further and seldom engage with the media at all; instead putting out news by blog post or staged video production a la Apple under Steve Jobs and Tim Cook.
Steve Jobs on Apple’s future back in 1997
When we come to understand modern-day Silicon Valley five decades into the future, we won’t have the same level of intellectual honesty that we have in The Big Score because the artefacts and interviews will be so vanilla.
The book had become a largely forgotten business history book. Michael Malone revisited much of the history of covered in the book with a slightly longer term perspective in his 2002 work The Valley of Hearts Delight, which covered the history of the area from the 1960s to the dot com era. While The Big Score might have been forgotten, it was resurrected when Stripe through its publishing arm put it out again in 2021. They did this because while the book was forgotten by the general public, it has been read in libraries by university students and in their own collections by people like me who followed the technology sector.
Getting things wrong
In the introduction to the book, late career Malone freely admits the three things that he got wrong in The Big Score:
The impact of the internet. While it didn’t reach public consciousness until I was in college; as a high schooler in 1969 Michael Malone had got a chance to try the ARPAnet during a class visit to Xerox PARC (Palo Alto Research Center). Secondly, the San Jose Mercury News had been using email and bulletin boards as part of their business process and offering since the 1980s. Yet Malone’s past familiarity gave him little idea of what was likely to lie ahead. His elevated access as a journalist to the great and the good of the technology sector didn’t help either; in fact Bill Gates made a similar error to Malone in the first edition of his bookThe Road Ahead. Gates worked very quickly with the publishers to get out a second edition that corrected his mistake. But I think Malone’s inability to see and his intellectual honesty about that is instructive for all of us
While he had the chance to meet Doug Engelbart, Malone wrongly assumed that Engelbart was an eccentric inventor trying to get people to pay him his dues for technology that got bypassed. So, Engelbart doesn’t feature in The Big Score at all, despite The Mother of All Demos
Intel’s Andy Grove, who Malone now considers to be the most important business man in the history of Silicon Valley doesn’t get a prominent role in the book. That’s not so bad as Andy Grove managed to write a lot in his own right, notably Only The Paranoid Survive
The Big Score on excess, greed and ethics
Malone’s The Big Score like Robert X Cringely’s later work Accidental Empires wastes no time in showing Silicon Valley’s underbelly. At the time of writing there was a large amount of industrial espionage happening between hardware companies, many start-ups were being developed by greedy experienced executives and top performing workers were burning out by trying to keep up self medicating with drugs and stimulants and alcohol to take the edge off. Something you still see today with engineers using Adderall to help them focus.
In this respect The Big Score is very different from other works that cover this era such as Chip War, Fire In The Valley and Where Wizards Stay Up Late.
The Big Score by Michael Malone tells the tale of Silicon Valley before the Apple Macintosh and the large media companies of Yahoo!, Excite, Alphabet or Meta et al.
While the counterculture did play a substantial role in the PC revolution, much of early Silicon Valley was about trying to accumulate wealth and while the successful are lionised for a while; most people did middling to ok at best. There was a work culture of hard working and hard drinking which meant that marriages didn’t last. The first barrier that Silicon Valley broke through was one of class, if you were bright and successful enough, class didn’t matter.
Robert X. Cringely in his later book Accidental Empires talked about how Bob Noyce (a key player at Shockley Labs, Fairchild Semiconductor and Intel) was rejected from joining a local country club despite his business success. Class still existed, but not within these companies to the same extent. Michael Malone in The Big Score conveys how the culture clash over class between its workers and those who funded it, ripped apart Silicon Valley and created an explosion of semiconductor companies that dominated from the late 1960s to the mid-1980s and beyond.
While Silicon Valley provided a greater egalitarian opportunity for the corporate man who worked there, women are seldom mentioned.
(Aside: At the start of my career in agency life I had LSI Logic as a client. LSI Logic was founded by Wilf Corrigan a veteran of Fairchild Semiconductor. Even then at the height of the dot com bubble; ‘real men’ were engineers or salesmen and women worked as secretaries or in public relations. As the company had grown their female corporate marketing manager had been pushed out of the headquarters and to the far flung European office, which was the smallest part of the business were she could do the least damage. I still remember how awkward it was to see her treated with distain by her main colleagues. She had many faults, but the treatment lacked decorum and discretion. This kind of culture is fostered from the top of an organisation down. Despite all this she had still been granted shares in the business and a good deal of share options meaning she could be comfortably well off and fund various American christian endeavours.
I even got to meet Corrigan, the son of a Liverpool docker came across as a Silicon Valley analogue of Michael Gambon’s character in The Layer Cake – rich but not sophisticated. Someone who mistook his mix of hard work and good fortune as a divine right.)
While much is said about the egalitarian nature of David Packard, William Hewlett and Bob Noyce, they still had the social conservatism of Leave It To Beaver. Malone eulogised Hewlett and Packard in his later award winning business history Bill and Dave. The Big Score portrays them with a clearer eye. But Bill and Dave came out later on when Silicon Valley was starting to lose its moral compass. H-P under Carly Fiorina had ruptured the H-P way and was an indicator of what was to come – so Malone recast them as mythical heroes.
Silicon Valley soap opera
Malone’s description in The Big Score of the break away of talent from Shockley Labs and Fairchild Semiconductor is accurate. But the story itself is engaging in the same way that the family drama of the soap operas that my Mam used to follow.
Stripe Press
Stripe Press have given The Big Score a much needed needed design refresh. They typography makes it easy to read and the book is immensely well read. The hardback cover, binding and paper are high quality for a book of this nature. It is the kind of book that will be an heirloom that can be handed on down to the next generation. If not for the value, for the historical knowledge. Beyond the self penned introduction at the front, the contents of the book itself were left alone.
Recommendation?
If you are student of Silicon Valley history or have read Malone’s other books The Big Score is a great complementary read. The republishing of the book by Stripe Press is timely given the fads of the metaverse and NFTs that have swept through the technology sector recently.
However if you wanted one book to start you off on your Silicon Valley journey, I wouldn’t recommend it. I would suggest that you read the following books before getting to The Big Score. Its not because these books are better, but that they provide a better initial entry point into the world of Silicon Valley and its history. Malone’s book was written relatively early one and other books can provide a better basic knowledge framework because of The Big Score‘s age:
Accidental Empires by Robert X Cringely was something so different to what I’d been used to. I’d worked in industry, but hadn’t experienced anything like this. There are similarly great books to read like Fire In The Valley and Where Wizards Stay Up Late – but they aren’t as entertaining to read as Accidental Empires and pull their punches in order to be seen as ‘serious’ business books
Architects Of The Web by Robert H. Reid. He wrote up the profiles of many of the pioneer web companies including Netscape, Real Networks, Marimba, Yahoo! and Silicon Graphics. It’s helpful to revisit the future the way it was envisaged during the late 1990s and see how the future has changed.
Bill and Dave by Michael Malone tells the story of Silicon Valley pioneers Bill Hewlett and Dave Packard. Nowadays people think of them as just a brand of laptops or printers. But Hewlett Packard was much more. They pioneered the Silicon Valley start-up, their successor businesses Agilient, HPE and HP. Bill and Dave’s biggest impact was in Silicon Valley culture and lore. They built the company in a garage and started the egalitarian culture with The HP Way.
Chip War by Chris Miller. Miller is a think tank wonk and history professor who tells the story of the semiconductor industry specifically through its relationship with the military industrial complex and its relationship with national security. Chip War deservedly was recommended as one of the FT’s business book’s of the year 2022.
Dogfight by Fred Vogelstein. Fred Vogelstein is an experienced journalist who most notably covered the technology sector for Wired magazine. If your familiarity with the tech industry starts with Google and Apple. Dogfight is a great entry point.
The New, New Thing by Michael Lewis. Pretty much every book that Lewis writes will compare unfavourably to his first book Liar’s Poker, but that book doesn’t mean that The New, New Thing shouldn’t be read. The book profiles Jim Clark, who founded Netscape and Silicon Graphics and aimed at the time to turn the healthcare industry with a new project. Lewis is capturing Clark when he is past his prime from a creative point of view. What Lewis does capture is the optimism and hubris in Silicon Valley that it can change anything.
What The Dormouse Said by John Markoff. John Markoff is one of the titans of reporting on the business of technology alongside Steve Lohr and Walt Mossberg. In this book Markoff draws a line between the counterculture of the 1960s and the personal computing revolution through to Web 2.0
Huamei Qiu is now an intellectual property lawyer based in Germany. Three years ago she featured in a New York Times documentary about the pressures on Chinese women to marry. She comes across in the film as bright, smart and engaging. She’s pretty in a girl-next-door kind of way with a flattering pixie haircut and definitely someone’s potential partner in a marriage rather than merely a trophy wife.
She has followed the party’s advice to build a good future for herself. As woman in China, she should be a hot commodity relatively speaking in the dating pool. As we see Huamei Qiu face a match maker; you realise that something is very rotten in the Chinese dating market. What Ms Qiu is looking for isn’t that much. Someone who is respectful, educated and ambitious. What I thought would have been hygiene factors? Instead, Huamei Qiu is told, her time is running out and she needs to settle fast.
China has more men than women in the marriage market, which should mean they would have to compete harder if you think about it as an economic model. Instead Huamei Qiu existed in a Kaftaesque world. I know about the government policy about leftover women, but this just left me feeling angry and frustrated on her behalf.
Beauty
The Class Politics of Instagram Face – Tablet Magazine – by approaching universality, Instagram Face actually secured its role as an instrument of class distinction—a mark of a certain kind of woman. The women who don’t mind looking like others, or the conspicuousness of the work they’ve had done. Those who think otherwise just haven’t spent enough time with them in real life. Instagram Face goes with implants, middle-aged dates and nails too long to pick up the check. Batting false eyelashes, there in the restaurant it orders for dinner all the food groups of nouveau riche Dubai: caviar, truffle, fillers, foie gras, Botox, bottle service, bodycon silhouettes. The look, in that restaurant and everywhere, has reached a definite status. It’s the girlfriend, not the wife
What party control means in China | The Economist – The workings of Chinese power are not easy for outsiders to follow. Visitors to some official buildings, for example, are greeted by two vertical signboards, one bearing black characters, the other red. The black-lettered sign denotes a government department. Red characters signal an organ of the Communist Party. In bureaucratic slang this is known as “party and government on one shoulder-pole”. Sometimes the two offices oversee the same policy area, and employ some of the same officials. They are not equally transparent. Especially when meeting foreigners, officials may present name cards bearing government titles but stay quiet about party positions which may or may not outrank their state jobs. Many party branches are not publicly marked at all. It is a good moment to remember this quirk of Chinese governance. The annual session of the National People’s Congress (npc), the country’s largely ceremonial legislature, is under way from March 5th to 13th. This year’s npc meeting comes after a big party congress last October. At that gathering China’s supreme leader, President Xi Jinping, secured a norm-trampling third term
Google – Headless chicken pt. II – Radio Free Mobile – this reminds me of Yahoo! in the mid-2000s, when I worked there. Its size and prior success ensnares it. Projects are likely being started and closed rapidly. It is struggling to meaningfully redefine itself and regain its agility
Studying Ukraine war, China’s military minds fret over US missiles, Starlink | Reuters – the Ukrainian conflict had provided impetus to long-standing efforts by China’s military scientists to develop cyber-warfare models and find ways of better protecting armour from modern Western weapons. “Starlink is really something new for them to worry about; the military application of advanced civilian technology that they can’t easily replicate,” Koh said. Beyond technology, Koh said he was not surprised that Ukrainian special forces operations inside Russia were being studied by China, which, like Russia, moves troops and weapons by rail, making them vulnerable to sabotage.
