Ged Carroll

Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches

  • Guo chao

    2008 and guo chao

    2008 was the best and worst of times for Chinese brands. The Beijing olympics was supposed to spur national pride. Included in this national pride was pride for Chinese brands – guo chao. Chinese athletics brand Li Ning took centre stage in the opening ceremony, screwing over Olympic official partner Adidas. For other olympics ambush marketing is severely restricted, but this was a national champion in China. Chinese pride usually means someone else’s humiliation, in this case Adidas.

    Right after the Olympics in September that year, a major food adulteration scandal became public. Over 300,000 babies were harmed when melamine was added by baby formula. The reason why this was done was to boost its ‘protein content’ in tests. The main brand in focus was Sanlu – a local milk powder brand. Subsequent tests found that adulterated powder had been sold around the world, by multiple Chinese brands.

    Chinese consumers hoovered up milk powder all over the world. Several countries and Hong Kong had to limit milk powder purchases, due to Chinese tourists and intermediaries cashing in on the demand for safe milk powder. During 2013, I was working behind the scenes at an agency for FrieslandCampina to try and combat the shortages in Hong Kong. The ban has been put in place indefinitely.

    Move forward a decade and guo chao is mainstream

    Everything is political, this is even more so in China. With the rise of Xi Jingping he sought to stop Chinese ‘irrational worship of the West‘. There are well loved domestic legacy brands in China, a prime example would be White Rabbit candy.

    white rabbit
    Guo chao brand ‘White Rabbit’ candy

    Along with this inflated Han nationalism has gone a pride in domestic brands. Huawei handsets are as expensive, if not more so than Samsung and Apple – which equated to a perception of similar quality. The fact that Chinese live most of their online lives inside WeChat dulls the difference in software. The operating system is no longer important. This is similar to the vision that Jim Clark had for the Netscape browser. If apps were on the web and ran through the browser, that would negate the stranglehold Microsoft Windows had on corporate and personal computing.

    Young adults in China now favour products with Chinese cultural designs and products made in China – guo chao. In one survey 75% of Chinese consumers surveyed state they like products that incorporate Guochao design elements. Design and colour choice is particularly important: doesn’t just mean “made in China” but embracing traditional Chinese elements and inciting national pride. Foreign brands have struggled to maintain market share. Guochao brands have built a good consumer reputation and market share by relying on the advantages of lower price, practical and competitive levels of quality. They have also suffered from the perception of being a copy or imitation of more expensive brands. Domestic brands have managed to use e-tailing to get over established foreign brand advantages in market penetration. More consumer behaviour related content here.

  • AgXeed + more news

    AgXeed

    Claas acquires share in Dutch robot manufacturer | Irish Farmers Journal – Claas has acquired a minority shareholding in Dutch start-up AgXeed B.V, with the aim of co-operating on the development and commercialisation of autonomous agricultural machines. AgXeed makes robot tracked tractors that look suspiciously like vehicles from the first Terminator movie. Automation like AgXeed is going to become more important in agriculture at labour moves to the cities and farming consolidates. You can see how unskilled factory work is also having to look at automation in the below piece from the South China Morning Post. AgXeed is the flip side of the coin to industrial robotics.

    As China’s working population falls, factories turn to machines to pick up the slack | South China Morning Post – makes a lot of sense for a brand like Midea who needs less precision than say a smartphone assembly line

    Beauty

    What’s driving the Chinese boom in cosmetics for children? | Vogue Business – In China, it’s more socially acceptable these days to show individual identity in looks. Parents born in the 1980s or 1990s are less likely to curb their daughters’ interest in beauty products and may even encourage it. The current boom is certainly one to watch: according to data from Kaola, in May 2020, sales in China of children’s cosmetics were up by more than 1,200 per cent year-on-year. Disney’s sales alone were up by 100 per cent over the same period. 

    In China, children’s cosmetics are defined as those for children aged 12 and under. On e-commerce platforms, a quick search for children’s cosmetics brings up dozens of brands and thousands of products, with prices ranging widely. Products are typically sold in sets, including colourful eye shadows, blush, lip gloss, nail polish, compact powder and makeup brushes

    Consumer behaviour

    What Gen Z Really Think And Why You Should Care – GWI – at least the author was thinking about life stages when they wrote this copy

    Energy

    Hydrogen plant planned for Cork but viable market yet to emerge 26 May 2021 | The Irish Farmers Journal – but if there isn’t hydrogen production, there won’t be hydrogen infrastructure and marketplace.

    Hong Kong

    EXCLUSIVE Hong Kong threatens Lai’s bankers with jail if they deal in his accounts | Reuters – “We can now see that any banking relationship you have centred on Hong Kong makes you vulnerable under the national security law – that is going to be a big wake-up call for the wealth management industry here, and their rich clients,“

    China’s Communist Party chips away at Hong Kong business houses | The Economist – Expropriations may violate local law. But laws can be changed, as the imposition of new security and electoral rules show. Such an outcome looks “all too believable”, says Mr Blennerhassett. The tycoons thought “they didn’t have to do anything as long as they didn’t question Beijing”, says Joseph Fan of Chinese University of Hong Kong. Now the Communist Party will not even settle for overt expressions of fealty. It appears intent on extracting value, too. – not terribly surprising. The hubris of Hong Kong business people is surprising, even to someone like me

    Legal

    British Business in China: Position Paper – British Chamber of Commerce in China | Beijing – Chinese data protection rules a key issue

    Luxury

    Can Gucci Sell High-End Watches To China? | Jing Daily – “Gucci’s high-priced watches are lacking legitimacy. Real watch collectors will not buy,” Müller concludes. In fact, the expansion into high-end watches may not help Gucci attract new clientele but will undoubtedly enhance the Italian maison’s prestige. As the luxury entry barrier lowers, the brand is required to expand in the high-end sphere to retain its exclusivity and appeal to local high net worth buyers

    Marketing

    The Test Screening That Almost Killed Fast Times at Ridgemont High | Slate – such a great interview, but would you have a cultural moment like that now; or would it be over like yesterday’s news or a TikTok meme?

    Media

    China’s Hottest Livestream Trend: Fraud – The episode was a disaster for Li. Her company had paid 200,000 yuan ($31,000) upfront just to secure a spot on the influencer’s show. It had also stocked over 4,000 boxes of shakes, anticipating a sales bonanza. But in the end, they hadn’t earned a single yuan. “Apart from the financial losses, we felt humiliated,” says Li. “All the other employees at the company were whispering that our team was totally fooled.” – ad fraud is universal but this one seems to be particularly shocking

    Technology

    iFixit tells the sad story of how Samsung “ruined” its upcycling program | Ars Technica – “Samsung, like every manufacturer, should set their old phones free. Open up their bootloaders. Let people use their cameras, sensors, antennas, and screens for all kinds of purposes, using whatever software people can dream up. The world needs fun, exciting, and money-saving ways to reuse older phones, not a second-rate tie-in to yet another branded internet-of-things ecosystem.“

    Web of no web

    Europe looks to the end of the mobile phone | EE News Europe – The aim is AR glasses that are wearable all day and weigh less than 60g with a 500mW power consumption. “We can achieve that this year with 1000nits for outdoor brightness, compared to 500nits that needs darkened lenses, and a 30 to 50 degree field of view (FoV) is enough,” he said. 

    “In the end there is a tradeoff in power consumption. The way you build the relay optics is where you lose the field of view. Increasing the field of view means the energy is relayed into the comb of the lenses so the limitation is on the capabilty of the waveguide to have a good colour uniformity across the field of view, and we are working with waveguide makers to get to 60 to 70deg. Today Hololens has 55 degree field of view for example but the military were asking for 85 degrees.” – more related content here.

    US-China tech war: China’s GPS rival BeiDou poised to support industry worth US$156 billion by 2025 | South China Morning Post 

  • A message from the future & things from last week

    Jolibee – a message from the future

    Filipino fast food restaurant Jolibee have created a series of films that tap into the zeitgeist. A message from the future captures Filipinos dreams for a post-COVID future, leaving hard times behind them. A message to the future is well worth watching, despite its efforts to pull at the heart strings

    The Jolibee contrasts sharply with the Burger King UK creative below, which just promises business as usual. More Jolibee content here.

    Burger King

    Burger King reasserts their brand proposition to UK consumers who are hopefully venturing back into their restaurants. There is a nod to the untrustworthiness of internet content and vegan options. At the centre of it all, reminding the audience what flame broiled actually means.

    It’s unlike the usual in-your-face disruption content that Burger King agency David Madrid has been doing over the COVID lockdown. The dark lighting draws your eyes into the protagonists, but also makes a Burger King restaurant feel unwelcoming. It is an interesting creative choice.

    McDonalds Singapore

    McDonalds Singapore has gone completely the other way and focused on cocooning, which they seem to be betting will be post-COVID behaviour. Singapore used to be all about eating out, from kopi stands and hawker food to high end eating; because real estate is expensive, the third space was your space. McDonalds think that this might have changed.

    Masters At Work

    Defected regularly puts up high quality mixes, but this one by Masters At Work particularly stood out. And I’ve been listening to it a number of times.

    https://soundcloud.com/defectedrecords/defected-radio-020421-maw-takeover

    Flight Of The Navigator

    I was just a few years too of the right age to be the target audience for Flight Of The Navigator. So I didn’t go to see it on release, but I appreciate the film and its one of my go to science fiction Blu-Rays alongside Close Encounters Of The Third Kind. This video goes into how early 1980s technology managed to produce realistic effects of the curved mirror surface spaceship. What’s really interesting is how many practical (analogue) effects including trick photography and modelling there are in the film.

  • Military civil fusion response + more

    Military civil fusion

    How Should the U.S. Respond to China’s Military Civil Fusion Strategy? | ChinaFile – Over the past four years, the U.S. government has invoked military civil fusion (MCF) to justify a range of policies. For instance, MCF was among the rationales for the reform and expansion of export controls to include certain “emerging” and “foundational” technologies, as well as for the addition of companies and universities to the “Entity List” and “Unverified List” that the Department of Commerce maintains. The Trump administration partially justified attempts to ban WeChat and TikTok from the United States through initial claims about the companies’ alleged linkage to MCF. Moreover, a presidential proclamation on Chinese students and researchers studying in the United States cited students’ proximity to entities engaged in MCF as grounds for denying or revoking visas – military civil fusion is probably one of the biggest things that will affect innovation over the next couple of decades. It will shape the prioritisation of innovation topics in the west as a reaction to what happens in China.

    Luxury

    The Limits of Luxury Livestreaming | Jing Daily 

    Marketing

    Bitcoin declined substantially in value this week. The inciting incident seems to be Elon Musk waking up to the environmental impact of cryptomining. Papa Johns Pizza put out an offer in the UK which seems to bet a rise in the value of bitcoin.

    Promotional offer from Papa Johns Pizza UK

    This offer could democratise ownership of bitcoin, but it’s unlikely. Instead it feels like a PR driven story that could turn into the Hoover’s free flight debacle of 1992. It is apparently to celebrate Bitcoin pizza day.

    Media

    What the ephemerality of the Web means for your hyperlinks – Columbia Journalism Review – really interesting findings, though I am surprised that the percentage link rot is only 25% – I was expecting it to be much higher given the range of years covered. When you have 72% link rot from 1998, it gives a counterpoint to ‘on the web is forever’. My friend Ian often talks about how he can’t find a video demonstration of Orange’ home of the future from the dot com era. This data supports his empirical experience. The work that the Internet Archive do is immensely important. But it misses the interconnectivity between content; which is an important part of the medium and the context of online.

    These Ex-Journalists Are Using AI to Catch Online Defamation | WIRED – so you’ve spotted it, what next?

    Security

    The Full Story of the Stunning RSA Hack Can Finally Be Told | WIRED – interesting story that foreshadowed the SolarWinds breach a decade later

    Technology

    New 2021 Ford Focus RS hot hatch axed | CAR Magazine – interesting story. It implies that motor companies won’t be able to do niches and halo cars. This will have a knock on for suppliers, forcing consolidation. It also has implications in terms of the need for design houses and design teams, motorsport participation and brand differentiation. And the software aspects of car experience looks even worse for the consumer – ‘The uncomfortable future of in-car upgrades has begun’ | CAR Magazine

    Ford’s Ever-Smarter Robots Are Speeding Up the Assembly Line | WIRED – up to now manufacturing robots have been programmed to do a series of movements, not that dissimilar to a CNC machine. This means that they are intolerant of inconsistency. Ford, Nissan and Toyota are looking to use machine learning to handle inconsistency. The man on the line is fine if his screwdriver, is placed in roughly the same place as it was when he put it down. He or she doesn’t mind what part of a bolt they pick up in the parts bin. Yet that kind of thing requires a lot of machine learning work for robots. It will be incremental gains on tasks like this that moves automation forwards

  • Harmony Korine & things that made last week

    Film director Harmony Korine has shot a number of spots for convenience store 7-Eleven. If Korine’s name sounds familiar he is most famous for writing Kids and directing the dystopian 1997 movie Gummo – that paints an unflattering picture of midwest America. Much of the rest of his work has been making music videos and brand movies for luxury fashion houses Gucci & Dior.

    In his posts for 7-Eleven Harmony Korine riffs off the American Graffiti vibes of the convenience stores with parking around them and combined that with sub cultures on YouTube. Most notably the Japanese dancing rockabilly gangs of Yoyogi Park, Tokyo. (More Japan related content here.)

    https://youtu.be/hBCf83SA9j4

    Another video riffs on the recently raised profile of African American culture in skating rinks following the documentary United Skates.

    https://youtu.be/kEOzBqOjWGU

    If you had caught the The Lord of The Rings bug before the Peter Jackson movie adaption, you would be familiar to with two things. The first was the Ralph Bakshi animated adaptation, which unfortunately didn’t see its second part made due to faults mostly on the side of United Artists. The second would be Brian Sibley’s radio adaptation for the BBC, that still remains in publication as a CD audio book. Sibley did this fantastic interview on the the making of the radio drama and the reaction to it. Back in 1981, The Lord of The Rings adaptation had been destination radio, with listeners being sure to tune in to each episode.

    Really interesting interview with plus size influencer Saucye West. It highlights a new economy in plain sight. It is also interesting how the the body positive movement has bifurcated along racial lines, partly due to body shape. The business aspect of it is really interesting. She is an influencer and also advises brands on size 26+ products. There is the discussion about the lack of brand purpose in plus size clothings.