How Adform discovered HyphBot – one of the largest botnets to ever hit digital advertising. The full HyphBot impact on all Adform’s platforms was extremely limited, costing less than $1,000 USD per month, the impact of HyphBot may have more extensive on other online advertising platforms (PDF)
Consumer behaviour
Have we reached peak smartphone? – Kantar – ‘Younger mobile users aren’t simply listening to less music or reading fewer books; instead, the way in which they are engaging with entertainment and the devices they are choosing is evolving. For example, we have seen a decline in younger mobile users listening to music on their mobiles, but the purchasing of vinyl and streaming music through home virtual assistants is on the rise. Social networking has held steady, with 87.8% of 16-24-year-olds using their phones for this purpose (87% in 2016), so as new (or retro) technologies come onto the market the role of the mobile device for younger users will continue to change.’ – a certain amount of this is BS
I was blown away when I realised that it was the tenth anniversary of the the Amazon Kindle. Ten years, think about that for a moment.
If you look at the original Kindle versus the latest model you can see how the design language moved from a ‘BlackBerry’ type product design to a smartphone type design. Along the way it benefited from improvements in e-ink display technology to provide a crisper viewing experience. Sony’s competitor might have looked more modern bit it didn’t manage to get the marketing mix and the hardware / services mix right.
Sony’s failure indicated while you could be successful in a number of media markets, it didn’t guarantee success in other media.
Ten years ago today, we launched the first-ever Kindle. Happy 10th birthday @AmazonKindle and thank you to all the Kindle readers and authors! pic.twitter.com/qelfniBSK1
Rather like Apple products Kindle is a combination of hardware, software (including content), payment infrastructure and the Whispernet global mobile virtual network.
Like Apple, Amazon came in and refined an existing business model. Companies like Sony made very nice e-readers, but they didn’t have the publisher relationships and market access that Amazon had.
Context rather than convergence
In a time where consumer electronics thinking was all about convergence, from the newly launched iPhone to the Symbian eco-system, Amazon were determined to come up with a single purpose device.
Amazon resisted the trend and created a dedicated device for reading. That is why you have a black-and-white e-ink screen and an experience exclusively focused on seamless content downloads.
Yes, they’ve rolled out tablets since, but even the latest range stick to the original Kindle playbook. Some of their decisions were quite prescient. The Kindle was deliberately designed so that it didn’t require content to be side loaded from personal computer like an iPod.
The Kindle has survived the smartphone and the tablet device as a reading experience. Even if ebooks didn’t conquer the book publishing market in quite the way Amazon had planned.
Using the U.S. legal system to clear the field
Amazon was helped out by the US government prosecuting Apple under the Sherman Act. Wikipedia has a good summary of this case. On the face of it Apple was doing a similar structured deal with publishers on book pricing to what it had done previously with record companies for iTunes music.
This case effectively stalled Apple book store momentum and lumbered Apple with overzealous US government overwatch. The consumer benefit has been minimal – more on that later. The irony of all this is the way Amazon has leveraged its monopolistic position to decimate entire sectors of the retail economy.
The interesting thing about this case, say compared to the Apple | Qualcomm dispute is that Apple still kept Audible audio book sales in iTunes throughout this dispute and didn’t look at ways to bounce the iPad Kindle app from the app store. Audible is an Amazon-owned company.
By comparison, Amazon bounced Apple’s TV from its own e-commerce platform and has taken a long time to support the AppleTV app eco-system – long after the likes of Netflix.
Piracy in China
Amazon hasn’t had it all its own way. China had a burgeoning e-book market prior to the Kindle and Chinese consumers used to read these books on their laptops. Depending which store you used; it might have more books at a cheaper price because intellectual property wasn’t ironed out. This has undermined Amazon’s slow entry into the Chinese e-book marketplace.
A cottage industry sprang up that saw Kindles acquired in the US and Japan shipped back to China and reflashed with software that made them compatible with the local app stores. These Kindles were bought at a subsidised price as Amazon looked to sell devices to sell books.
The Kindle brain phenomenon
I moved from the UK to Hong Kong to take up a role and tried to lighten my burden by moving my reading from books to the Kindle. I found that I didn’t retain the content I read. I enjoyed the process of reading less and did it less often. I wasn’t an e-book neophyte I had enjoyed reading vintage pulp fiction novels as ebooks on Palm devices and Nokia phones in the early 2000s as a way of passing them time on my commute.
Talking to friends their experience was similar. I now read on the Kindle or listen to audio books only for pleasure. I tend to buy my reference books in the dead tree format. There is something more immediate about the process of reading from a ‘real book’ rather than an e-book.
It seems that digital natives aren’t ready to give up books just yet. Studies about the use of digital technology and e-books in education are mixed and anecdotal evidence suggests that technology industry leaders liked to keep the level of digital content in their children’s lives at a low threshold.
The Kindle hasn’t replaced the bookshelf and the printing press yet.
Pricing
Disposing of the medium didn’t mean that we got cheaper e-books. On Amazon it is worth looking carefully to see what is the cheapest format on a case by case basis. Kindle competes against print books and secondhand books.
Secondhand books win hands down when you are looking at materials beyond bestsellers. A real-world book is easier to gift and Amazon Prime allows for almost instant gratification. The Kindle starts to look like Amazon covering all the bases rather than the future of publishing. This may change over time, a decade into online news was a more mixed media environment than it is now – but Kindle feels as if it has reached a balance at the moment. More related content here.
They were also focused on making it easy for customers by ensuring they could access new books without connecting a cable to a computer for download. That dedication, which lead to a built-in cellular data connection and, eventually, the ability to sync your books across Kindle devices and app, was no small feat. “We said books needed to download in less than 60 seconds, but it definitely didn’t work that way at first,” said Kessel.
Patience was something the team was forced to learn.
“Originally I told Jeff (Bezos) it would take us about 18 months to build the Kindle and we could do it with a couple handfuls of folks. It took us three-and-a-half years and a lot more than a couple of handfuls of folks.” – On the 10th anniversary of the Kindle, it is also worthwhile thinking about why it didn’t bring in a paper book apocalypse, and sales of paper books even increased.More Kindle related content here.
How the Chinese Government Fabricates Social Media Posts for Strategic Distraction, not Engaged Argument by King, Pan & Roberts – Chinese regime’s strategy is to avoid arguing with skeptics of the party and the government, and to not even discuss controversial issues. We show that the goal of this massive secretive operation is instead to distract the public and change the subject, as most of the these posts involve cheerleading for China, the revolutionary history of the Communist Party, or other symbols of the regime (PDF) – fascinating study, more online related content here.
I don’t know if I hadn’t been paying attention or if it hadn’t been put out there in the media about Plaxo closing down. Prior to Plaxo closing down, it provided a valuable service by syncing your address book to people’s profile cards which they changed if they moved jobs, changed their cell phone number or email address. It was clunky but the data in and out was more useful than LinkedIn or Facebook has been since. I gave up on it when it started to have issues with LinkedIn connections. Comcast had been running it quietly for a number of years but have evidently given up on it. It’s main legacy for me now is knowing the real birthdays of many contacts as this was before the web got quite as crime laden as it is now. Plaxo closing down is about the the decline of web 2.0 data portability and
Culture
This week I have been listening to Pleasure – the new single from Luxxury and this fantastic play list from Chicago legend Mike Dunn of the tracks which most inspired him.
Dunn isn’t as famous as Frankie Knuckles or Steve ‘Silk’ Hurley but has production credits on Sterling Void’s ‘Don’t Wanna Go‘, Julian ‘Jumpin’ Perez’ ‘Relight My Fire‘ and as an artist in his own right with the likes of ‘God Made Me Phunky‘.
By the time that you read this I will be too engrossed in watching The Punisher on Netflix to care
