Your Life is Manufactured is written by Tim Minshall. Minshall is the professor of innovation at the University of Cambridge. He runs the Engineering department’s manufacturing research centre, so has a mastery of his domain. This is immediately obvious from his book, which he manages to write as an exceptionally accessible guide to what manufacturing is, how it is done and hints at why it’s important.
Before getting into the book to understand why it was so popular, I had a number of questions about the book:
What was Your Life is Manufactured purpose as a book?
Your Life is Manufactured looked to demystify how stuff is made. The book whilst accessible is aimed at adults and older children. Minshall keeps things very simple, only once touching on subject matter knowledge name-checking Japanese academic Noriaki Kano‘s work with a very simplified explanation of some of the principles of the Kano model of customer satisfaction.
His explanation as to why manufacturing is important is basically because everything around us is made. He avoids the economic reasons including:
Increased economic productivity
Increased growth
Widespread employment for skilled workers
The national security adjacent area of resilience
All of which are very important, pertinent points for the UK. Minshall’s choices about what he left out of Your Life is Manufactured is as interesting as what he left in. Whilst the book deplatforms the romantic notions of many environmentalists, Minshall assiduously avoids political territories.
Why is it needed?
When I was a child, I remember other children in my primary school didn’t know that milk came from a cow. They had no idea what happened before the jug of milk appeared in the fridge of their local supermarket. Urban living had divorced many people from nature.
I spent a good deal of my time on a small holding in the west of Ireland as a child, so got to see a cow being milked and the creamery tanker taking away from the milk from the churn to be processed. For those who hadn’t seen this process, city farms started to spring up as educational aids giving a basic if romantic view of farming life.
But we all had an intuitive view of what manufacturing was. While it seems arcane now Unilever’s local factory used to blow a steam whistle signalling the changing of a shift across its large industrial site. It marked the time when I set out around the corner to infant school.
Early on Sunday morning, there was a sharp blast which signalled the weekly cleaning out of the boilers, steam and smoke bellowed into the sky followed by the distinctive smell of the boilers contents.
There were similar sirens at the local shipyards and at other factories. Ships carrying cargo would regularly sound their fog horns. Lorries trundled in and out of factory gates and along nearby roads.
Large factories like the Shell Stanlow oil refinery, the Bowater paper mill and the Vauxhall car plant held open days where workers would take friends and family around the plant showing them what it did and inspiring young minds. Years later, as a student, one of my jobs was running the visitors centre for a terminal that processed natural gas.
There was innate curiosity about how things were made. I still have my collection of ‘How It Works’ encyclopedia that I had as a child. My parents sold the original early 1970s part works series in a cardboard box that my Dad had collected and sparked my interest in the version I now have, which we upgrade to when I was still in primary school.
During my career, I have seen several manufacturing processes including a giant printing works in Shenzhen, the infamous Foxconn factory complex and Global Foundries Dresden semiconductor fab.
Now with globalisation and delivery to the door many children of all ages are completely divorced from the means of production. Your Life is Manufactured is a small step in what would need to be a larger process to ground the general public in manufacturing and why it’s important, yet fragile.
Overall thoughts
That Your Life is Manufactured is considered a business book of note, says a lot about how deeply the British people are separated from how things are made – and that’s a frightening thought. Minshall’s book is a good first step in opening up British minds about manufacturing and its requirement of a place in our society. It’s immensely readable and woke me up to the collective ignorance surrounding me.
Now that the awards have been announced I can share my PHNX 2025 favourites from the categories that I had a the good fortune to judge. It took me a little time to sit down and collect my thoughts. You can find the details of the Grand Prix winners here.
My PHNX 2025 favourites come from around the world. The categories are truly global in nature and you get work from a wide range of agency sizes. Partly because of my time in Hong Kong campaigns from Cathay Pacific and HSBC stood out for me when looking at PHNX 2025. This wasn’t out of a sense of mawkish nostalgia, but because I understand the cultural context and legislative issues lurking beneath the surface looking to sink a campaign for fear of ‘soft resistance’.
Cathay Pacific paraolympics
While Hong Kong has historically had a strong showing at the paraolympics , its para-olympians achievements hadn’t been seen in the past. Cathay Pacific used the new opportunities that generative AI tools allowed these moments to be recreated.
Cathay Pacific had the permission to do this advert because of its position in Hong Kong life. Cathay Pacific aka ‘CX’ is the nervous system that connects Hong Kong and Hong Kongers to the wider world. As importantly, CX also connects the Hong Kong diaspora to the home city. The airline’s loyalty card is the second most common card for Hong Kongers after the Hong Kong ID card.
HSBC – Hong Kong move forward
Hong Kong as a city has been through a lot:
The protests
The National Security Law and the social changes that came after it
COVID-19 lockdown
A battered economy
All of this piled on top of the co-opetition between the city and nearby cities from Guangzhou and Shenzhen to Macau and Singapore.
Move Forward tries to capture the Hong Kong commercial spirit, even as ‘Underneath the Lion Rock’ common identity dimmed and spread around the world.
HSBC took this concept further by using Tony Leung Chiu-wai ‘aka Little Tony’ as a brand spokesperson. Leung as a star is universally liked by Hong Kongers, from Marvel fans to Wong Kar-wai devotees like me. Leung embodies the ‘Lion Rock spirit’. He left school at 15 due to family hardship. Worked in everyman jobs like a salesman in an electrical goods store and built his career thanks the apprenticeship / talent development system that local TV station TVB ran at the time.
Midea white goods
In the 1980s and early 1990s this ad wouldn’t have been notable. It would have been considered a good advert, but not great. But it’s now 2025, Gym Shark clothing and Suri dental health adverts are soul-rotting. So the joy of seeing any craft and conceptual creativity in an advert makes this Midea spot notable.
https://youtu.be/ujpb1o-vlBU
If Diageo made white goods, this is what their campaigns would look like.
Limin’ with Gram
Of my PHNX 2025 favourites, Limin with Gram was my sole pick from the UK based on the categories that I was a jury member for. It warmed the strategist in me for the way cultural insights were applied to a health-related public service announcement style campaign.
Along with immigration, and economic measures (like inflation, interest rates and possible growth); crime is likely to decide the next general election in the UK. The issue and the supporting data around it are complex and sometimes contradictory in nature.
It sits right on the fault line between social democrat and populist narratives to voters.
Crime is a hardy perennial of policy subjects
Labour’s political golden age of the late 20th century harked back to the transformation of the party that claimed to be ‘Touch on crime, tough on the causes of crime‘. While the phrase was popularised by Tony Blair at the 1993 Labour Party conference – it owes its roots to the opposition team assembled under former Labour leader John Smith.
The phrase captured Labour’s attempt to steal the Conservative position on law and order, combining it with a preventative approach to the social ills that drive the issue including homelessness and poverty.
Two decades later and David Cameron’s ‘Broken Britain’ depicted a country awash in social decay and by implication criminal behaviour.
So it’s natural, that during a time of social disruption and stubbornly stagnant economic growth that crime will be used as a political differentiator.
It fits into a wider perception of the UK being a country in decline. This perception was found by Ipsos to be one of the key drivers of political populism.
Ipsos also found that the perception of crime and violence being the number one issue rose from 18% of respondents to 23% from 2023 to 2024.
Crime is falling?
The statistical picture on crime is complicated. To summarise:
Overall reported crime numbers are down. However, trying to get police to log a reported crime is much harder in previous times.
The ‘decline’ in reported crimes across different types of offences is very uneven. Data from the UN Office of Crime and Drugs found that the UK had seen an unprecedented increase in the rate of serious assaults from 2012 – 2022.
As the FT put it:
“street crime” has risen rapidly. Over the past decade, reported shoplifting has risen by over 50 per cent, robberies (including phone and car theft) by over 60 per cent and knife crime by almost 90 per cent. Public order offences have almost trebled
The police have become less effective crime fighters. Although police have less reported crimes to solve, less than six percent of crimes in committed in the UK resulted in a charge or summons in 2023. That compares to just under 16 percent in 2015. The UK government’s focus on increasing mass surveillance powers won’t solve the crisis in crime fighting. An example of the problems that the police face and failed to solve presented itself at the time of writing. There was a spate of phone thefts at the Creamfields festival. All the phones ended up at the same address in Barking. Cheshire police told those affected that:
“We have undertaken an assessment of your crime and unfortunately based on the information currently available, it is unlikely we’ll be able to solve your crime”.
Cheshire Police said that they couldn’t recover their devices despite knowing where they are.
Cheshire Police do not believe the thefts are connected to organised crime. Yet dozens of phones showed up at the same address after they were stolen…
Trust in the public for the police to solve crime is declining. Policing by consent was no longer happening in many areas of the UK. Issues like ‘Asian grooming gangs’ in The Independent Inquiry into Child Sexual Abuse indicated poliicing issues in recommendations to pay attention to vulnerable working-class children and their families when they come forward. Two-tier policing is more likely to run along class lines than political lines.
While crime still lags behind the economy and health as concerns for voters. The percentage of respondents who felt that stopping or preventing crime should be the number one priority for politicians went from 14% in 2023 to 23% in 2024.
While Britain needs foreign direct investment, crime is adversely affecting efforts to attract investors. Foreign business people are complaining to senior politicians they meet about British street crime they’ve experienced on visits. The UK now has a global reputation for violent robberies. 40 percent of all phone thefts in Europe happen in the UK. London alone accounts for 16 percent of all phone thefts across Europe.
Crime across generations
According to both Ipsos and the National Centre for Social Research, the current cohort of young adults stick out with regards their beliefs and attitudes towards crime:
An increased belief that crime is caused by a lack of education
An increased openness to committing crime, particularly fraud.
Opposition to current frameworks for punishment.
All of which is at odds with the fact that much crime is organised, trans-national and violent in nature.
I was judging global creative advertising awards, and I came across an Irish Libraries campaign to encourage readers to Get Lost In A Book.
Literature and reading is as Irish as the GAA or a glass of Club Orange. Over the years I have found it easy to get lost in a book. My parents may not have bought me every toy that I wanted from the Argos catalogue, but we had a house with books and I got a library card early on. When I would stay on the family farm, I would read a book on rare coins, old editions of The Reader’s Digest, Old Moore’s almanac, paperbacks of Irish folk tales and Irish history books. Facts About Ireland captured my imagination with its pictures of Newgrange and the Tara brooch.
Decades later and after I have written this paragraph I am heading to bed to get lost in a book before falling to sleep.
Reading as a pass-time for a good number of Irish people is something that we do. During COVID-19 in 2021, the Government of Ireland launched Ireland Reads month which encouraged people to read as it was considered to help with mental health and wellbeing. Its from this campaign that Get Lost In A Book sprang out of.
Reading seems to be on the decline in both adults and children. Of those that do read younger male cohorts seem to read more for ‘life maxing’ than for pleasure with reading material focusing solely on the works of self-improvement ‘experts’ who have varying degrees of expertise.
Reading for pleasure has life long benefits.
The Irish government highlighted mental health and its link to wellbeing.
In 2006, The National Literacy Trust found that choice was a key factor in fostering life-long reading as a habit, allowing the reader to continue to get lost in a book. The problem now seems to be a surplus of choice via our smartphones and social platforms. Book recommendations here and here, more related posts here.
August 2025 introduction – duck and dive (25) edition
This is the 25th edition of Strategic Outcomes. The first edition was quickly bashed out in a hotel room. And people signed up, and kept coming back. As I write this August 2025 has been a weird month with the weather throwing all the seasons at once at us from storms to heatwaves.
The bingo call for 25 – ‘duck and dive’ would have been equally appropriate descriptor for 2025 to date – with massive changes across current affairs, the economy and culture. It seemed to make more sense than calling this a ‘silver edition’.
25 evokes memories a of childhood Irish card game played with my Uncle and Granny on the formica top of the farmhouse kitchen table. Something I frequently did during August nights after a day’s work cleaning up after animals, feeding livestock and other tasks.
For this month’s musical accompaniment I can recommend St Etienne Take Me To The Pilot produced by Orbital’s Paul Hartnoll, which hits different to previous St Etienne records.
New reader?
If this is the first newsletter, welcome! You can find my regular writings here and more about me here.
Things I’ve written.
From the changing nature of motorsport fandom to do clients actually care about WPP’s organisational changes and new CEO?
Hacks for moving city, from my time uprooting my life from London to Hong Kong and back again. These were and edited version of notes from an email I wrote years ago for a acquaintance who was moving to Shenzhen, soon after I had made the jump to Hong Kong. He is no longer with us, you may get some value out of them.
Books that I have read.
I am currently reading David McCloskey’s Moscow X. The slow reading pace is more down to me rather than the accessibility of the book which is up to McCloskey’s usual high standards.
Things I have been inspired by.
Escalating trade tensions
GLG shared a discussion on escalating global trade tensions. I had a number of takeaways from it.
US trade war with China has devolved into a dangerous stalemate where neither side can back down without losing face.
The core conflict stems from China’s state-led industrial policy clashing with the rules-based system. The Trump administration’s rhetoric triggered China’s historical “century of humiliation,” making compromise politically difficult.
Key takeaways from the discussion:
China’s top demands aren’t about tariffs.
Respect is paramount: China’s first demand for restarting talks is that the Trump administration speaks to them with respect and stops insults.
Sovereignty is key: China insists on discussing Taiwan, which it views as its “most important and most sensitive issue”.
The U.S. is overstretched.
Not enough negotiators: The Office of the U.S. Trade Representative has only about 250 total employees.
Outsourcing is unworkable: Using pro bono law firms to assist raises problems with security clearances and conflicts of interest.
The non-China strategy is different.
A softer tone: The administration’s approach to allies like Japan, South Korea, and Vietnam is more ‘measured’.
Quick deals: preliminary agreements with these nations that focus on tariff reductions, while punting more complex issues negotiations down the road.
Sector-specific US risks loom large.
Technology: export controls on advanced chips and dumping of Chinese-made legacy chips used in cars and white goods.
Autos: Highly integrated supply chains that cross borders, are very vulnerable to tariffs.
Pharmaceuticals: Tariffs on generic drugs could become unprofitable and cause them to disappear from the U.S. market.
But there was more interesting takeaways in the report that paint a more nuanced picture:
The “Learning Gap” is the real barrier.
The primary reason AI pilots stall is that most systems don’t retain feedback, adapt to context, or improve over time.
While 70% of employees prefer AI for simple tasks like emails and summaries, 90% choose a human colleague for complex projects because of the learning gap.
Buy, don’t build.
Internally developed tools fail twice as often as COTS ones.
The data shows a clear winning strategy: pilots built through strategic partnerships with external vendors are twice as likely to reach full deployment as those built internally (a 66% success rate versus 33%).
Companies are making misplaced bets.
An estimated 70% of AI investment is directed at high-visibility sales and marketing functions.
The highest and clearest ROI in underfunded “back-office” areas. Some firms are saving $2-10 million annually in customer service and document processing.
These three points are good news for consultants, productivity suite vendors and enterprise software companies that really understand their clients workflow pain-points.
Chart of the month.
Actually two charts. The first one is a decline in conscientiousness. Depending who you believe this could be down to our always-on lives thanks to social media and smartphones, OR, a victim of the broken social contract that young adults (aka generation z) feel has happened.
A corresponding decline in US consumers reading for pleasure tends to imply a smartphone-related effect rather than broken social contract as cause. Also broken social contracts are depressingly common generation-by-generation.
Things I have watched.
The Iron Prefect was a film that I watched purely on the basis of a talk Alex Cox gave as part of the special features on the Blu Ray. The film is an account of a Fascist-era official sent to combat the Sicilian mafia who ends up finding how endemic and self-defeating his mission is. It is based on the story of Cesare Mori and some of his most famous acts such as the siege of Gangi. Cox talked about its similarity to The Mattei Affair – which I can see to a certain extent, in terms of the themes explored. The film features Claudia Cardinale and Giuliano Gemma – two greats of Italian cinema. But the real star is the scenery.
Hong Kong Hong Kong is a tragic romantic triangle about mainland migrants with a social realism bent. It was shot in 1983, but didn’t have the escapism of more popular films in the Hong Kong box office at the time.
The film is similar in feel to the likes of the kitchen sink dramas of 1960s kitchen sink dramas like This Sporting Life, and John Huston’s boxing drama Fat City. It shows a different side to Hong Kong cinema than western audiences were used to. It came out the same time as Zu Warriors from the Magic Mountain and Jackie Chan’s Project A. Hong Kong Hong Kong benefited from the free flow of rostered actors attached to TVB – the dominant broadcaster being able to work for Shaw Brothers film productions. Protagonist Alex Man, like other stars of his era including Chow Yun-fat and Simon Yam Tat-wah came through TVB’s acting school that nurtured talent from all walks of life from first-jobbers, to former models and policemen.
Man brought experience from television and stage roles to his film performances which makes Hong Kong Hong Kong more powerful.
Finally 1980s the city of Hong Kong itself plays a fantastic role to the drama. From the opening tracking shot taken somewhere above Kennedy Town to the composite buildings and Shangri-La Hotel in Tsim Sha Tsui – to migrant slums that were being dismantled as public housing improved. Hong Kong has continually changed from an architectural point of view, though the pace has slowed recently. Some of the shots pulled at me deep inside as only a home you deeply cared about can.
An Amorous Woman of Tang Dynasty featured Alex Man as a classic wuxi swordsman. The star is Pat Ha Man-jing who would have been 18 or 19 at the time. The film feels more ‘Japanese’ chambara romance than your usual Hong Kong film. Ha’s cleavage is on display – which is unusual as the Hong Kong film industry is more socially conservative. Violence is ok, but risqué films like Sex and Zen with a category III rating often had Japanese actresses in them like Mari Ayukawa and Rena Murakami. The Japanese actresses appeared because of the stigma in Hong Kong society affected actresses careers more than their male counterparts AND the ongoing popularity of Japanese adult films in Hong Kong.
An Amorous Woman of Tang Dynasty shows the two sides of Shaw Brothers productions: great actors and inventive cinematography on one side, together with cheap skating on set design like giant marine plywood panels.
Shaw Brothers had been wounded by the founding of Golden Harvest, he power of the studio system was waning, the Hong Kong new wave movement was taking off and soon ‘mainland collaborations’ would dismantle much of the ecosystem that made Hong Kong cinema great.
I really wanted to like Butterfly on Amazon Prime Video. It had a great cast including Daniel Dae Kim, Piper Perabo and Charles Parnell. It was shot on location in South Korea. It had an interesting take on the privatisation of intelligence operations. But it felt empty and definitely less than the sum of its parts, which is a shame given how well Amazon did on its Tom Clancy adaptions. Butterfly was let down by poor storytelling.
Useful tools.
Yet another LLM. Anara was something I have trialled a little and found useful due to its heavier weighting towards citing research papers compared to the other main LLMs out there. Useful for account planners as another tool in our arsenal to be used in parallel with the more mainstream tools out there, rather than as a substitute.
The sales pitch.
I am currently working on a brand and creative strategy engagement at Google’s internal creative agency. I am now taking bookings for strategic engagements from the start of 2026 – keep me in mind; or get in touch for discussions on permanent roles. Contact me here.
Ok this is the end of my August 2025 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward for an indian summer, despite some of August already feeling autumnal.
Don’t forget to share if you found it useful, interesting or insightful.
