Blog

  • Margaret Thatcher

    This isn’t a post about what I think about Margaret Thatcher, beyond my amazement at the body politic and their inability to make appropriate decisions related to the telecoms, media and technology sectors. It has never been that much of interest to me and viewed it with a lot of my cynicism fueled by legislation like part V of the Criminal Justice and Public Order Act 1994 or the Digital Economy Act 2010.

    I cited those two acts in particular, as they are empirical evidence that stupidity doesn’t run along party lines. I’ve also met some really smart politically active people who I am happy to consider my friends including Nick Osborne and Will Heald.

    Instead this post is more about trying to make sense of what happened after Margaret Thatcher died and try and contextualise it for the wider world.

    On the pro-Margaret Thatcher side of things the narrative is relatively easy. Mrs Thatcher was responsible for clearly differentiating against the Labour Party. The Conservatives came to power with a raft of ideas that they thought would reinvigorate the UK; socially and economically. Under Mrs Thatcher, the government took on and won conflicts against strong interest groups including the trade union movement – which has never recovered.

    The Margaret Thatcher administration was considered to have played a strong game abroad; from the Falklands Islands to negotiating with the European Community. She is also lauded as being a partner to Ronald Reagan on foreign policy.

    Mrs Thatcher is not President Reagan

    Whilst many American media saw an analogue between Ronald Reagan and Margaret Thatcher; I think that a closer comparison would be Lyndon B. Johnson. Johnson became president at a troubled time. The politics of Thatcher and Johnson were very different but some of the factors of their administrations were very similar. America was going through economic and social change. His part in that change, in particular the civil rights movement divided voters – Johnson took decisions that were unpopular and sowed the seeds of the current bipartisanship in the US government.

    Margaret Thatcher faced similar troubled times in the UK:

    • UK industry was struggling – UK industry had suffered decades of chronic underinvestment and poor stakeholder relationships. It no longer had many of the advantages of its first mover status in the industrial age. In addition, the rebuild of mainland Europe after the war and US foreign policy towards the British Empire had accelerated the UK’s decline due to a lack of captive markets and increasing competition. Globalisation had come on stream as Korean shipyards, Japanese consumer goods and cheap Indian textiles demolished industry in the North of England. The interesting thing was that lots of foreign-run businesses in the UK were doing much better than their British counterparts so it couldn’t have been all about the workers
    • It is hard for anyone under the age of 25 to imagine it, but the Cold War promised imminent destruction which changed the relationship between western and eastern Europe. Deployment of US nuclear weapons on UK soil was emotive
    • Society generally wasn’t as liberal as it is now, being PC didn’t happen. Discrimination was rampant as the UK hadn’t addressed the changing racial and ethic mix of the country from descendants of the Windrush immigrants, the Irish and the South Asian immigrant communities. Enoch Powell had made his famous rivers of blood speech a few years before. Society wasn’t as accepting of the LGBT elements of the community
    • Foreign policy had to deal with a diminished role for the UK in the world. From trying to manage that the UK was outmaneuvered on Hong Kong by China to the unequal partnership with the US

    The conflict points

    • Monetary policy to reduce inflation – this drove up interest rates and sent many UK manufacturing businesses to the wall. A good deal of this was because Margaret Thatcher rejected Keynesian economics. Since the North of England was dependent on these businesses an economic gulf opened up between the South East and the rest of the country. Subsequent economic progress widened the gap further
    • Miners Strike – Margaret Thatcher and her cabinet sought to go head-to-head with the NUM which had brought down the Heath administration. Admittedly, the miners weren’t helped by Arthur Scargill’s leadership
    • Privatisation – took assets out of state control. It is controversial every time there is a train crash or electricity price hike as it allowed strategic assets to be owned by foreign companies the debate wages on about appropriate returns and a lack of investment
    • The big bang – deregulated banking and fueled further growth in the city. Along with the move to home ownership, new-fangled financial instruments created the conditions of the current economic crisis. The lack of a portfolio of industries in the UK economy meant the the country took a harder hit than other European countries with a similar balance sheet
    • Poll tax – the community charge or poll tax was a replacement for the property rates which used to fund council services. Since it was a flat charge on the individual it had been considered as far back as 1981 and viewed in a Green Paper to be unfair. It was eventually implemented first in Scotland and then in England and Wales in 1990. Riots ensued as the tax was considered to be unfair by many
    • Northern Ireland – the Margaret Thatcher administration had reasons to be disliked by both sides. Republicans due to the  way in which the Thatcher administration handled the Hunger Strikes in the Maze prison and the shoot-to-kill policy; Unionists due to the Anglo-Irish agreement that gave the Irish government a say in Northern Ireland’s affairs

    All of this has made the Conservatives almost unelectable in many parts of the UK; Scotland only has one Conservative MP. This is closer to the Lyndon B. Johnson analogy for Margaret Thatcher echoing Lyndon B. Johnson’s comments about losing the South for generations when he legislated on equal rights.

    Under-discussed aspects of the Thatcher administration

    • The Advisory Council on the Misuse of Drugs was allowed to shape and direct day-to-day policy on drug use which was at odds with Mrs Thatcher’s conviction (rather than evidence)-based approach to policy
    • Launching campaigns promoting safe sex and the dangers of AIDS. Again this sat against Mrs Thatcher’s personal beliefs in terms of family values
    • Taking climate change seriously. Prior to her career as a politician Mrs Thatcher has been a research chemist, which probably helped her understand the issue. Her understanding of climate change had nothing to do with her conflict with the miner’s unions
    • Ironically Margaret Thatcher signed the UK up to the Single European Act to create one European market
    • Abolished corporal punishment in state schools back in 1986. No more going to the headmaster’s office to be caned
    • Rupert Murdoch – Margaret Thatcher’s close relationship with Murdoch was a mutually beneficial relationship; however it set the template that led to the current news media debacle in the UK that lead to the Leveson Report

    What I can’t really explain is the amount of energy that has gone into the debate some 20 years after she left office.

    I suspect that Margaret Thatcher’s death is a point where the wider political agenda shaped by her administration has taken the UK since the mid-1990s is being debated.  This debate isn’t split along current party lines as Ed Milliband’s Labour Party is still similar to the New Labour of Tony Blair – just a bit jaded and suffering from a creative bankruptcy of new ideas.

    Secondly, when one looks at the like of the English Defence League, Casuals United and UKIP there seems to be at least part of the country who don’t feel as if mainstream politics represents them.

    Finally, there is an underlying anger in the poorer members of society for which the 2011 were a pressure valve letting off steam. Throw in some industrial action into the mix and it would all start to feel like 1979 again…

  • Blade Runner VHS tape

    If you are generation-X Blade Runner and ET were two sides of the same coin. I got to watch ET in the cinema but only got to see the Blade Runner VHS tape at first.

    Both films came out in the same year: 1982 and you got to see one, or the other. Being 12 at the time I got to see ET. It wasn’t only an age demarcation, but being a light and dark of the same scientific vision of the future. ET was light (with a couple of scary bits when the authorities capture him in the oxygen tent).

    On the other hand, Blade Runner was a dark dystopian future. The darkness fitted into the grim visage of the UK at the time, particularly in the North of England. It was no accident that some of the macro cityscapes mirrored the petro-chemical industry of Teeside where Ridley Scott grew up (and was eerily similar to the Mersey basin where I lived in the UK).
    Bladerunner Original VHS Front & Cassette
    There were also different in terms of their nature. While ET (like Ferris Bueller’s Day Off and Back To The Future) was a film filled it with consumerism.  ET was also film of passive consumption or ‘sit back media’, in that respect a very traditional film. The experience of Blade Runner was much improved if you managed to watch it on video.

    You could pause, rewind and move slowly through parts of the film to explore the multiple visual layers of the film. Given that games consoles and computers were less popular at the time videos like Blade Runner with deep rich content were the closest one had to an interactive experience.

    In fact exploring Myst a decade later and watching, pausing and rewinding Blade Runner gave me a similar kind of experience.

    Whilst I prefer the narrative of the later cuts, watching digital versions on DVD, Blu-Ray or iTunes seem too clean. Part of the experience missing is that bit of blur and white noise VHS offers, mainly because I first experienced Blade Runner on the small screen in what was then still largely an analogue world. The blur and white noise feels more ‘cyber punk’.

  • Facebook and advertising

    Two things got me thinking about Facebook and advertising this week. Since I have changed my location on my Facebook profile to Hong Kong the bulk of the adverts I have seen have been in Chinese. Now you could argue that the model should also look at the langauge I use for Facebook; but many people in Hong Kong are bilingual so there is a limited gain. Chinese language is fine, because they seem to be the same irrelevant stuff I got when my profile location was in the UK:

    • Credit cards
    • Mobile phones
    • Variants on the usual e-commerce model

    However the irrelevance of Facebook and advertising confronted me with this suggested post.
    WTF Facebook .jpg
    The additional problem that I have with this is that the big spenders of the advertising world like consumer packaged goods brands I’ve worked with would probably be leery about putting their advertisements next to one with a URL indicating likely adult content. It wouldn’t happen on Google because of the context dependent nature of the search page.

    The second thing was when I took time to reflect on the the BBC’s study into socio-economic classes in the UK. Here is some of the data:

    ‘Class’ Tend to socialize exclusively with people like themselves Percentage of UK population Average age
    Elites Yes 6 57
    Established middle class No 25 46
    Technical middle class Yes 6 52
    New affluent workers Yes 15 44
    Traditional working class Yes 14 66
    Emergent service workers No 19 34
    Precariat Yes 15 50

    This data was interesting to me, because it said that for a significant minority of the UK population (those with a wide range of friends), the Facebook model may be a logical fallacy.

    The precariat are the least economically active if we take them out of the equation the numbers change again:

    ‘Class’ Tend to socialize exclusively with people like themselves Percentage of UK population advertisers are likely to care about Average age
    Elite Yes 7.06 57
    Established middle class No 29.41 46
    Technical middle-class Yes 7.06 52
    New affluent workers Yes 17.65 44
    Traditional working class Yes 16.47 66
    Emergent service workers No 22.35 34

    When we look at two other factors the numbers become even more stark:

    Attribute Yes No
    Average age 54.75 40
    Percentage of the UK population 48.24 51.76

    So from a marketing point-of-view the friends model poses two problems: it appeals to consumers with a lower lifetime spend in them (this depends what you are selling) and you are addressing less than half the population you care about (and that includes bottom-feeding brands like pay-day loan companies).

    On the bright side as a marketer using Facebook in the UK you may be that bit closer to the old marketing conundrum attributed to William Lever, Viscount Leverhulme of Lever Brothers fame:

    I know which half of my advertising is working, I just don’t know which half.

    More information
    BBC – The Great British class calculator
    Why Facebook is a dead man walking
    Why Facebook is a dead man walking part II?
    Why Facebook is a dead man walking part 2.5?

  • Crafty startup + more things

    Lisa, a former colleague from Yahoo! has joined a crafty startup. The Yahoo! alumni network has a bit of a reputation with crafty startups. Hack Day pioneer Chad Dickerson was instrumental in the growth of Etsy. My Mum now has a compelling web application:

    In a nutshell, Wool and the Gang is a knitwear brand where you can either buy our designs hand-knit by artisans in Peru or you can buy a kit to make it yourself. We have some pretty exciting plans which I can’t go in to detail here but suffice it to say I’m excited and so are a number of investors here in the UK.

    That’s why I’m looking to fill out the team to completely overall the online experience and build something which is currently super secret. If you know anyone for the following roles, please pass them my email rodwell@woolandthegang.com

    1. User Experience – KICK ASS! We’re starting from scratch and need brilliance. I suspect this is not full time but a contract position as we design the new site and product

    2. Marketing Associate – Great opportunity for a young, smart whipper-snapper who wants to get in to marketing (PR/email/content/social etc.) I’m willing to train but must be smart, love fashion, creative and good with the odd number

    3. Front End Developer – full time.

    Wool and the Gang as a crafty startup taps into the Etsy marketplace. The side hustle, bored pensioners or part time gig to channel one’s creative side into. I’m not surprised. Over the years, as I occasionally went home and joined my Mum on fabric and knitting wool shopping trips, the customer base I have seen in the shops have gotten younger. The market seems to be like a dumbbell, with young and older people engaging. It will be interesting to see if this can be extended online with the rise of the successful crafty startup.

    Johnny Marr and Bernard Sumner’s first album as Electronic is being reissued, you can stream it for free via a nice looking app on the great satan of social networks here.

    BBC Labs great interactive illustration of the UK class system was fascinating and shows in a positive way just where the license fee goes despite UK politics. Class is a complex concept for people who’ve never lived in the United Kingdom.

    https://youtu.be/UDIHrX-Jp2E

    It was so embedded in UK culture that it was referenced in this skit on modernity.

    Root Blog posted the excellent documentary Synth Britannia. None of that guitar and drums crap, real music. Despite the UK’s place as ground zero for punk, heavy metal and glam rock from the 1980s onwards it pioneered a lot of electronic music styles. 

    Japanese company Denso Corp. came up with a killer smart phone application, an key ring finder. I imagine that his works far better than the version from the 1980s gadget catalogue Kaleidoscope (US readers think Sharper Image catalogs of the same vintage). tMore Japan related content here.

  • Sherpa + more news

    Sherpa

    Startup Sherpa Bets Its Predictive Smartphone Assistant Can Best Google Now | MIT Technology Review – Sherpa is mobile assistant that performs searches on the web, takes notes, posts content to Facebook and stream music on command. The app had a big impact in Spanish speaking markets. It uses Android’s speech recognition API. Sherpa competes against Google voice search and provides an equivalent service to Siri on the iPhone.

    Culture

    DAFT PUNK | In the studio

    Consumer behaviour

    Generation Mooch? Why 20-somethings have a hard time paying for content — paidContentmedia‘s big challenge

    Economics

    Why Your Kid Can’t Get a Job – Forbes

    Debt burden could grow to ‘unsustainable’ levels: IMF | Irish Examiner

    BBC News – The Great British class calculator: What class are you? – nice exploration of the UK’s socio economic landscape

    College Grads May Be Stuck In Low-Skill Jobs – this all feels very early 1990s all over again

    BBC News – Should Britain let go of London?

    The UK Energy Crisis in 3 simple awareness-raising pictures • The Register – freaky weather and precarious natural gas supplies. Time to go nuclear

    Why Twenty-Somethings Aren’t Doomed to Be Poor (but Thirty-Somethings Might Be) – Atlantic Mobile

    Finance

    LINK – Statistics – interesting data points on ATM usage in UK

    How to

    3 Free SEO Tools for Identifying Target Keywords | Search Engine Journal

    Hubspot-The Complete Guide to Global Social Media Marketing.pdf_微盘下载 – good download from CIC Data

    Luxury

    Mercedes-Benz introduces CLA 45 AMG model amid leaping dancers – Quartz

    China: No Longer Largest Art Market | Sports and Culture Blog – this may have something to do with the way capital flight happens so may not count as a Chinese purchase

    Vera Wang scraps $500 China try-on fee, knockoffs still flourish | Reuters

    Marketing

    White Paper: Why the Brand Idea Still Matters in the Age of Social Media | JWT Blog

    Media

    What Advertisers Think About Mobile – Business Insider

    For Facebook Ads, How Targeted Is Too Targeted? – AllFacebook – friends aren’t necessarily like you

    What You Need to Know About Pinterest Web Analytics | VML

    WPP makes strategic investment in SFX Entertainment – WPP

    Ad Agencies Frustrated As Yahoo Focuses Energy Elsewhere | Advertising Age

    Online

    Amazon Acquires Social Reading Site Goodreads, Which Gives The Company A Social Advantage Over Apple | TechCrunch

    Experian Hitwise report: UK online video exceeds one billion visits a month {client} – Dot Comms – Find out about the UK’s online video consumption in latest Experian Hitwise UK’s report

    What’s Actually Wrong with Yahoo’s Purchase of Summly :: Hacking, Distributed

    Apple’s broken promise: why doesn’t iCloud ‘just work’? | The Verge

    Let’s Say FeedBurner Shuts Down… | CSS-Tricks

    Facebook moves to defuse algorithm row – Brand Republic NewsOne industry source claimed the natural reach of posts it made on behalf of a brand with one of the biggest Facebook followings in the UK has dropped from 15% to 5% after the change to the EdgeRank algorithm

    Retailing

    Customers Flee Wal-Mart Empty Shelves for Target, Costco – Bloomberg – running stores too lean in staff has meant that shelves can’t be restocked in sufficient time to keep selling product

    Security

    Saudi Arabia “Threatens Skype Ban” – also messaging services

    Schneier on Security: Our Internet Surveillance State

    Software

    Google Play risks destroying the market for premium apps on Android, believes Flexion Mobile – dramatic headline, but the dynamics described are not surprising

    Chromium Blog: Blink: A rendering engine for the Chromium project – expect a wider range of web testing for future mobile and desktop browsers

    Gartner: Microsoft’s dominance of computing is over | T3 – I think Gartner is premature in its assumption. For instance, all computing platforms aren’t created equal in terms of value creation

    Spanish Linux group files antitrust complaint against Microsoft • The Register

    Wireless

    iPhone data usage: Phablets seen as a fad | BGR

    The Facebook Phone & The Triumph Of Native Apps Over HTML5 – ReadWrite

    What, exactly, WiFiSLAM is, and why Apple acquired it – The Next Web

    Apple’s first quarter of negative income growth since 2003 – Fortune – interesting analysis of the data