Blog

  • How to on Mac + more things

    How to

    A couple of Apple related how to articles that deal with some problems that I have been having

    Ideas

    The Morrow Project – interesting project by Intel using authors as futurologists

    How many of your employees love your products? (And why it matters.) – Empowered – good point. Back in the day one of the first signs that the HP-150 was going to bomb was that no engineer wanted to use it

    Japan

    J-List side blog: Understanding Japan: Tatemae and Honne – interesting aspect of human behaviour. More related content here

    Creative Industries (Cool Japan!)/METI Ministry of Economy, Trade and Industry – promoting Japanese sources of soft power

    Luxury

    Interview With Cartier’s Nigel Luk on Jewelry Brands Plans for Expansion in China – China Real Time Report – WSJ – interesting insights into the Asian luxury goods market

    Marketing

    Why spreadable doesn’t equal viral: A conversation with Henry Jenkins » Nieman Journalism Lab – Jenkin’s concept of spreadable media “is media which travels across media platforms at least in part because the people take it in their own hands and share it with their social networks.”

    Big brands focus on customer service – Warc News – cheaper than new customer acquisition

    Media

    Creative Review – Saville and Kelly’s memorial to Tony Wilson – the debate fired up by Tony Wilson’s headstone designed by Peter Saville and Ben Kelly is as fierce as the debate Mr Wilson prompted in real life. We need more divisive people

    Oxford Academics: Web Not To Blame For Newspapers’ Slide | paidContent:UK – business model, not internet responsible for newspaper decline in many countries. No real surprise there

    Let me pirate that for you – whatever will they think of next? A metasearch engine to piracy. Whilst it could be of help to media owners trying to get a handle on how far their content has spread I think it will soon be taken down by the RIAA | MPAA

    Long Live the Web: A Call for Continued Open Standards and Neutrality: Scientific American – Facebook is the great satan

    Technology

    The Future of Prison Technology: Not As Scary As It Seems? | Fast Company – interesting smart fear of unintentional consequences keeping technology usage very pragmatic

    Can Hunch’s Algorithm Improve Your Gift-Giving Skills?: Tech News « – looks like Hunch has managed to move product search forward

    Today’s Novell Deal Helps Microsoft Continue Linux Fight – good analysis of the Novell acquisition

    Telecoms

    Verizon proposes wholesale rewrite of US telecom law — Engadget – no one is happy with the US legislative framework

    Tools

    Snap Bird – search twitter’s history

    Free Your Friends’ Contact Info From Facebook’s Grip – currently attempting this and failing miserably

  • John Browett + more stuff

    John Browett

    It was a bad day for John Browett this week. A US technology site used the British word ‘shite‘ as a descriptor for Apple’s new head of global retail. It makes sense when you realise that John Browett, was formerly CEO of Dixons Retail – the people behind PCWorld and Currys. Currys and its sister company Dixons own brand products were long a textbook definition of the word shite; as was their customer service and whole retail experience. They were a shop that UK consumers loved to hate – so the association of John Browett and Apple was alarming. Whilst I was alarmed that the Apple Stores were likely to go horribly wrong there was something strangely gratifying seeing European English slang used on an American site.

    Design

    Tom Hovey introduced me to the work of the Dead Sea Mob – a collective of illustrators.

    Iittila Ultima Thule glassware – I first came across these flying with Finnair and they are a wonder of product design. Designed by Tapio Wirkkala in the 1960s after being inspired by the melting ice in Lapland. The surface patterns gradually change as the glass burns the surface of the wooden moulds. Iittila apparently spent thousands of hours perfecting the glass-blowing technique for these glasses

    IBM and Eames Office released a free iPad application Minds of Modern Mathematics that captures work that Charles and Ray Eames did in the 1960s. Mathematica: A World of Numbers… And Beyond was an IBM-sponsored exhibition. The app captures the artifacts and the history in a great interactive application.

    How to

    10 Free Data Visualization Tools « Social Web Thing

    URL Design — Warpspire

    Luxury

    How the celebrity gravy train is gathering pace | SCMP.com – product placement and spokesperson roles become more abstract in Chinese luxury market (registration required)

    Marketing

    Land Rover Edible Desert Survival Guide via The Inspiration Room – was a great marketing artifact developed by Y&R Dubai that reinforces the Land Rover brand story far more than Victoria Beckham

    Media

    Nielsen Numbers Glitch Results in Low Traffic Numbers

    Industry Reference: The Social Business Stack for 2011 (Slideshare) « Web Strategy by Jeremiah Owyang

    5 Anti-Piracy Strategies Designed to Hurt Torrent Sites in 2011 | TorrentFreak

    Online

    blog · RSS Is Dying, and You Should Be Very Worried – Mozilla and Google killing RSS in the browser. Google probably in favour of Google Reader. Mozilla’s reason is less clear.

    Google Keep is an interesting lightweight challenge to services like Evernote. It is a move way from from Google’s recent over-featured products like Google+.

    Doodod (pronounced Doodoh) is a small Beijing start-up doing some very interesting things with visualisation of posts and reposts on Sina Weibo.

    Technology

    Apple and I.B.M. Aren’t All That Different – NYTimes.com – classic bit of PR by IBM trying to tie their innovation message to the brand cool of Apple

    Windows Surface convinced me that Microsoft was going to attempt to drive innovation no matter what it cost their partner eco-system. This is likely to spell a faster cycle of innovation from rivals like Apple and Google. The wild card in all this process is whether it will kick-start innovation in the Android eco-system with over-laid UI, exclusive applications and more integrated software | hardware design. Things are going to get interesting

    Web of no web

    Apple Missed Getting Xbox Kinect Tech, Patents Smartphone Motion Gaming Anyway | Fast Company – interesting that Beracha rejected Apple as a pain-in-the-ass and sold the tech to Microsoft instead. Apple must be really awful to work with

    Wireless

    W+K Shanghai Guide for iPhone and iPod touch on the iTunes App Store – really cool.

    Did Angry Birds eat the iPad mags market? | FT.com – you heard it here first

  • Zero History by William Gibson

    Zero History is an ideal book If you enjoyed William Gibson’s previous two works Pattern Recognition and Spook Country. Like the previous two books it dwells in the now, which is appropriate given Gibson’s oft quoted koan:

    ‘The future is already here, it’s just unevenly distributed’.

    I have written the review in terms of general themes so that I don’t put in any plot spoilers.

    It brings many of the major protagonists from the previous books in the Pattern Recognition series back and ties the plot together quite neatly. There are two ways to look at Zero History, in terms of chronology it arrives at the end of a logical order of Pattern Recognition and Spook Country; but in terms of its themes Zero History sits between Pattern Recognition and Spook Country. Like Pattern Recognition it questions the nature of brands, design and art. It borrows elements of locative art from Spook Country and throws private military companies and the military industrial complex into the mix.

    Marketing is portrayed as amoral, understanding the price of everything, yet having the value of nothing outside its grasp. The discussion of brands in Zero History is less about a well-designed logo and more about the brand authenticity – the way it matches the product – how much truth from it is designed into the product.

    There is also a sense that the quality of manufactured goods is in decline and creatives are trying to recapture this quality by going vintage and re-manufacturing old products. This creative effort is then concealed from marketers who would despoil it. Gibson forces the reader to think about how they relate to the brands they like and the marketing that they see around them, he also uses the story to address the rise of the corporation as a military entity a la AEGIS, Xe or Halliburton. More book reviews can be found here.

  • Sina Weibo microblogging service

    China has its own unique ecosystem of web properties and Sina Weibo is the latest of them. It has a passionate blogging culture where some blogs by celebrities, experts and populist pundits can attract an audience of millions. Sina.com is a portal and blogging platform. They also have the most popular micro-blogging service. I thought I would have a poke around it and try to work out how it was to use despite my complete lack of ability to speak or read Chinese.  Here is my account details, feel free to friend me.

    So what’s Sina Weibo like?

    Whilst Sina Weibo is similar to Twitter it is a much more fully-formed service. Signing up was pretty straight forward and Weibo tried to recommend 20 existing members that I should follow, my favorite being the feed for a branch of the Chinese police. They have a name which Google translates into English as ‘Starsky Guardian‘ – that alone is a cool enough reason to follow them.

    I quickly managed to get the service to accept the RSS feed from this blog and convert it into alerts on the Weibo service. (In order to give a potential audience something to read, I have started carrying bilingual titles to my posts in pidgin Chinese courtesy of Google Translate. I try and boil the title down into a simple concept of two or three words and then hit the translate button). Something that I would have done on Twitter through a third-party service like ping.fm, dlvr.it or twitterfeed.

    Weibo also has a built-in URI shortener, but it has no analytics for seeing how many people click on a link. So marketing campaigns on Weibo could be harder to measure than on Twitter. As far as I can tell Weibo gives you a lot less opportunity to alter the look-and-feel of your account to reflect your personal brand than the likes of Twitter.

    Another absence that I noticed about Weibo was the lack of spam invites or follows from people wanting to sell me Viagra or fake watches. I suspect that Sina.com must carefully tend its community, partly to ensure government compliance, but a secondary benefit is fostering a better community online.

    In conclusion I think that  Sina Weibo provides consumers with a superior experience to Twitter, but as a marketer Twitter offers more opportunity for brand communicators. More online related content here.

  • Size zero design

    Size zero design

    What do I mean by size zero design? If you look at the product design of Apple’s most-hyped products: the Apple MacBook Air, the iPod Touch and the iPhone all have one attribute: being thin. I am picking on Apple just because they have some high-profile designs feature it and Steve Jobs seems to obsess on it, but they are not the only sinners.It’s just that Apple happen to be taste-makers for other consumer electronics and technology manufacturers.

    Before size zero

    It used to be back in the day that things were about small. Owning a cellphone in the late 90s and early noughties saw my handsets shrink dramatically in size from 1999-to-2001:

    Handset                          Size                                             Mass

    I888                                130 x 49 x 22 mm                    195 grams
    T39                                  96 x 50 x 18 mm                      86 grams

    However there is a limit to how small a phone can get from a usability point-of-view. Secondly, more functionality meant more powerful electronics which gave out more heat and larger screens for email, web-browsing and other smartphone-type functions.

    Size zero origins

    There were hints of size zero design back in 1999 with the Palm V and Vx PDAs. These pioneered the use of glued one piece devices and a metallic slim look. In 2004 Motorola released the RAZR clamshell mobile phone and could be considered the inciting incident driving the current fad for size zero design. It had sales-floor sex appeal and stood out from the competition. In reality it was a crappy cell phone with poor battery life that felt wrong when you held it. But it became the best-selling clamshell phone ever. By contrast Motorola’s PEBL which was designed to give the consumer a more tactile experience was a more modest sales success, good enough for Motorola to make a second version but not enough to echo through the product design of the Motorola’s phone range.

    Handset                          Size                                             Mass

    PEBL U6                        86.5 x 49 x 20 mm                    110 grams
    RAZR V3                        98 x 53 x 13.9 mm                     95 grams

    The apparent lessons where not lost on the industry. Steve Jobs used to have a RAZR. Despite the fact that it was Sony Ericsson who was the handset manufacturer who led compatibility with Apple’s iSync software at the time. I had to buy adaptors from a German software company to get iSync to work with my Nokia devices. Jobs experimented with size zero design on the first iPhone and iPod Touch and then rolled it out to the MacBook Air. By the time that the iPad came about, size zero design was encoded into Apple’s tablet DNA.

    The MacBook Air is notable because unlike the iPhone, Apple did have a product to judge it against. Delving back into the Apple past products the MacBook Duo series of the early 1990s set an aggressive product design to match in terms of size and functionality. That the MacBook Air decided not to have a dock is a discussion for another time, what is more interesting is how the MacBook Air is actually bigger in every way except depth than the Duo series of devices.

    I call this obsessive size zero design because I believe that it is an unhealthy design language. Jonathan Ive’s recent work at Apple owes a lot to the works and thinking of Dieter Rams. How does these size zero designs stake up against Rams’ ten principles of good design?

    1. Good design is innovative.
    2. Good design makes a product useful.
    3. Good design is aesthetic.
    4. Good design makes a product understandable.
    5. Good design is unobtrusive.
    6. Good design is honest.
    7. Good design is long-lasting.
    8. Good design is thorough down to the last detail.
    9. Good design is environmentally friendly.
    10. Good design is as little design as possible.

    I think that the Apple’s size zero product range break rules: 2, 4, 6, 10.

    Good design makes a product useful

    Tell that to iPhone owners who are stuck with a device with an inadequate battery life. I can get just over one working day out of my phone if I nurse it carefully and use a mophie 3G juice pack air. The slimness of the product makes it awkward to hold and cuts down on the amount of battery that can be crammed into the case. Slimness was also responsible for the iPhone 4’s controversial antenna design.

    Good design makes a product understandable

    The iPhone 4 antenna debacle was partly down to people holding the device wrong, hardly an example of good design makes a product understandable.

    Good design is honest

    The first iteration of the MacBook Air has complex beveled sides to make it look thinner than it actually is.  Then there is the alleged gorilla glass failures on the back of the iPhone 4.

    Good design is as little design as possible

    Rams last principle is like a zen koan. On the one hand it could be talking about materials, on the other side it also means a lack of customisation and a lack of awareness from the user that the product has been designed. Instead it must be seen as the only obvious way that the design should have been done.

    Users of Apple iPhones and MacBook Air devices, by contrast are conscious of the products design. They are also conscious of the fragility of their devices, which is the reason why an eco-system in cases and protectors has been built up around mobile phones for the first the first time in a decade.

    In conclusion

    In conclusion, I think that size zero designs are leading technology product design up a blind alley, one that doesn’t benefit consumers in the longer term. Product usability has been sacrificed and the consumer is not free to alter any part of the device such as memory capacity the way they would with a normal laptop.

    All phone dimension data came from GSM Arena. More design related content here.