Ged Carroll

Category: business | 商業 | 상업 | ビジネス

My interest in business or commercial activity first started when a work friend of my Mum visited our family. She brought a book on commerce which is what business studies would have been called decades earlier. I read the book and that piqued my interest.

At the end of your third year in secondary school you are allowed to pick optional classes that you will take exams in. this is supposed to be something that you’re free to chose.

I was interested in business studies (partly because my friend Joe was doing it). But the school decided that they wanted me to do physics and chemistry instead and they did the same for my advanced level exams because I had done well in the normal level ones. School had a lot to answer for, but fortunately I managed to get back on track with college.

Eventually I finally managed to do pass a foundational course at night school whilst working in industry. I used that to then help me go and study for a degree in marketing.

I work in advertising now. And had previously worked in petrochemicals, plastics and optical fibre manfacture. All of which revolve around business. That’s why you find a business section here on my blog.

Business tends to cover a wide range of sectors that catch my eye over time. Business usually covers sectors that I don’t write about that much, but that have an outside impact on wider economics. So real estate would have been on my radar during the 2008 recession.

  • Pizza Hut Projector Box + more

    Pizza Hut Projector Box

    Pizza Hut Projector Box + Subtraction.com – interesting Pizza Hut projector box design by Ogilvy for Pizza Hut. You know that the image from the Pizza Hut projector is likely to be a bit like watching an old VHS pirated recording of a film. I would have serious worries about a smartphone being bright enough to work. But I can also see how it enable impromptu social watching of content on the Pizza Hut projector box. It also cements the mental linkage between pizza and watching a movie at home

    Business

    Growth accelerates at WPP PR and public affairs arm, but not in UK | PR Week – All regions, except the United Kingdom and continental Europe, were up. It is interesting that public affairs was highlighted as a growth driver

    Fetchr just got $11M to take conventional mail to United Arab Emirates | VentureBeat | Deals | by Sindy Nanclares – so the future of the web is horizontal stratification of concierge services….

    Design

    Why Are Design Firms Stagnating? | Co.Design – some interesting takes on the state of the industrial design sector

    Gadget

    Pens Are Making a High-Tech Comeback | WIRED – first of all, a nice piece of storytelling by Waggener Edstrom; secondly an interesting take on tablet and pen computing which in some ways hasn’t moved on in the past eight years or so

    Distribution challenges for China’s flatlining smartphone sector | TelecomTV – slower movement at the bottom of the market

    Luxury

    Sunglasses Shape Up | Business of Fashion – using design rather than logos to sell. Interesting take on Luxottica being crippled by being unable to take risk – hence boring looking Oakleys and not replicating the variations seen in Bausch & Lomb era Ray-Ban

    Marketing

    Land Rover Adventuregram (@go_for_a_drive) • Instagram photos and videos – interesting creative

    Online

    Freebooting: Stolen YouTube videos going viral on Facebook. | Slate – how Facebook could leapfrog YouTube on the cheap by building critical mass through piracy

    Security

    Hospital Medical Devices Used As Weapons In Cyberattacks | Dark Reading – Some of these devices are based on Windows, for example, Rios says, so they are often susceptible to Windows exploits. “There have been previously reported cases where these devices have become infected by run-of-the-mill malware.  While this malware isn’t custom-made for medical devices, it shows that the devices are vulnerable to exploitation,” says Rios, who is founder of Laconicly LLC.

    PRESS RELEASE: House Passes Massie Amendment to Strengthen Privacy and Security | Congressman Thomas Massie – “When our government weakens encryption software to spy on citizens, it puts everyone at risk.  Hackers can exploit weak encryption to gain access to Americans’ confidential health records and financial information,” said Congressman Massie. More on security related content here.

    Software

    Microsoft Thinks the Smartphone Is Over. It’s Wrong | WIRED – the smartphone isn’t over, but Microsoft realises that there isn’t room for another mobile OS – learning the lessons of OS/2, BeOS and Linux for desktop in the PC eco-system. This comes on the back of Jolla’s decision to focus on software and give up its own hardware business. It has most success selling a secure mobile OS to governments, rather than selling handsets to consumers. More wireless related posts here.

    Telecoms

    Don’t believe the spin BT will not manage EE any better than it’s current owner – Ian Wood quite rightly calls BS on the PR campaign that positions BT as a viable triple play based on its ability to get more value out of EE. If one remembers their history, BT used to own Cellnet and spun it in 2002

    Wireless

    Xiaomi, China’s New Phone Giant, Takes Aim at World – WSJ – interesting that Xiaomi isn’t compared to other domestic brands in this article

  • Nuon & other things

    VM Labs

    Remembering Nuon, the gaming chip that nearly changed the world—but didn’t | Ars Technica UK – it was interesting as a bet against commotisation of PC hardware rather like CDi by Philips by VM Labs. VM Labs Nuon processor looks more like a product of today as the pendulum in semiconductors has swung away from general purpose to tailored designs again. When computing power was the most important thing; general purpose made sense. The move towards computing power per watt changed the balance completely over time towards tailored semiconductors.VM Labs main problem was being ahead of their time.

    Ideas

    RISC vs CISC: What’s the Difference? | EE Times – interesting how architectures have become largely irrelevant over the past few years. It makes sense when one thinks about Apple’s move to Intel. It also says a lot for Intel’s potential opportunity in mobile applications; if Intel doesn’t manage to fumble the ball on chip design, or semiconductor fab process improvements

    Luxury

    LVMH diversifies into Chinese food as sales decline | WantChinaTimes – interesting move. Luxury goods were ‘tools’ of status as is food gifts and restaurants – smart lateral play by LVMH. More luxury related posts here

    Media

    Exactly what does Cannes celebrate? | canalside view – interesting prespectives on Cannes. Cannes comes across as a client knees up. It could be so much more by increasing the knowledge sharing at Cannes

    Microsoft Said to Exit Display Ad Business, Cut 1,200 Jobs – Bloomberg Business – one can only wonder what will happen in the phone business

    Online

    DuckDuckGo Blog : Play Ball! Live Scores for Every MLB Game – chipping away at Google piece-by-piece

    Security

    Sony Pictures: Inside the Hack of the Century, Part 2 – Fortune – a good reason not to register your Sony products because judging by this write-up of the Sony Pictures debacle

    These hackers warned the Internet would become a security disaster. Nobody listened. | The Washington Post – “If you’re looking for computer security, then the Internet is not the place to be,” said Mudge, then 27 and looking like a biblical prophet with long brown hair flowing past his shoulders. The Internet itself, he added, could be taken down “by any of the seven individuals seated before you” with 30 minutes of well-choreographed keystrokes (paywall) – more security related content here

    Technology

    OEM Conundrum – commoditisation, hyoer-competition

    Wireless

    EBN – Jim O’Reilly – Smartphone Saturation Becomes

  • Yahoo Q2 2015 progress report on product prioritisation

    With the Yahoo Q2 2015 progress report on product prioritisation  – Yahoo! published a list of properties that it was closing down and services that it was changing support on over the next few months. Most of the coverage amongst the people I follow has been around the shutdown of Yahoo! Pipes, as despite its flakey behaviour it was tremendously useful for putting together cheap, fast services to help with social media monitoring. I ‘built’ monitoring pipes for the likes of Microsoft and AMD after I had left Yahoo! that included careful key word filtering. This allowed them to take this feed and syndicate ‘good’ news machine translated into different languages on different micro-sites. This ‘Pipe building’ process took just a few hours.

    My friend Mat Morrison had put it up to much more inventive uses.

    Yahoo! Pipes, like the Fire Eagle location service came out of a golden age of web development. An influx of talent into the business like Bradley Horowitz, Simon Willison, Stewart Butterfield, Tom Coates and Joshua Schachter brought with it a web 2.0 philosophy of data being:

    • Portable – consumers could back up their own data at any time, or use it to move to a rival service. In stark contrast to the Facebook and WeChat walled gardens of today
    • Data is to be manipulated – data could be overlaid or processed through other services, like crime data on maps, or Pipes

    But enough eulogising; Pipes was an interesting idea that never got the support from consumers or Yahoo! that it needed. The service was flakey at times, if it was a car it would have been a late 1970s/early 1980s vintage Alfa Romeo or Lancia – it was that bad. It is obvious from the Yahoo! Pipes blog that it has been in a mode of minimal maintenance for years – the last post prior to the shut down notice was posted in 2012 to outline a work around from Yahoo! shutting down its Babelfish translation service (which was originally on AltaVista.com in the late 1990s and relied on technology licenced from Systrans).

    Lets look at some of the other services that Yahoo! has sunset this time around.

    The market specific services are interesting, as they paint a picture of Yahoo! under-performing across international markets and in sectors where it previously had a strong advertising offering. Take the cars section across the main European markets, looking at the UK offering – there is no page takeover by a car brand, there is no sponsored content and there is two banner ads (one for AutoTrader, one for BSkyB), one tiny rich content ad at the bottom of the page for the new Terminator film and one re-targeting module. If this is an indicator of what other European markets are like then automotive advertising at Yahoo! Europe is in a bad way.

    TV and film properties have little to no ads on the front page, again no takeovers or sponsored content. So Yahoo! seems to be struggling with getting advertising spend in two key sectors.

    If we go to Asia, the move out of the Philippines is particularly interesting, presumably driven by advertising opportunity – or the lack there of. But when you look at the economic indicators of the Philippines, there is a consistent growth predicted in retail sales according to Statista
    philippines retail sales

    According to Ken Research, the Philippines online advertising market grew with a compound annual growth rate (CAGR) of 43.4% during the period 2008 – 2013 and is predicted to grow almost 15% CAGR between 2013 and 2018. E-tailing is expected to grow by 101.4% CAGR over 2013 – 2018. So why is Yahoo!, which has been established in the Philippines unable to capitalise on the in-market growth. Is it that Yahoo! sees ways to earn more money elsewhere and the opportunity cost is too high in the Philippines, or is it a broken advertising sales machine?

    The closure of Yahoo! Entertainment in Singapore is more curious as Yahoo! still manages to get advertising from major brands. As I write this Oreo has a full page frame running and there is a dynamic banner by group shopping site Qoo10.

    Yahoo! Mail and Contacts support of older Macs and iPhones. I was surprised that these were called out. Yahoo! Mail is depreciating support for devices running iOS4 or older and running the native mail application. A couple of things here; given Apple’s expertise at upgrading iPhone users speedily why would this even be an issue?

    Secondly,  why does Yahoo! need to make a special effort to support accounts that were presumably using POP3 or IMAP email standards? The webDEV standard would make a similarly curious point about Yahoo!’s depreciation of support for contacts on a Mac running OS X 10.8 and earlier. It just doesn’t make any sense to me.

    Former CEO, Carole Bartz famously said of Yahoo! that you can’t cut your way to growth. So what do these ‘product updates’ say about Yahoo!? Over the past two years prior to this update, Yahoo! has already closed over 60 services, where does it all stop? More technology related content here.

    More information
    Q2 2015 Progress Report On Our Product Prioritization | Yahoo! Blog
    Pipes End-of-life Announcement | Yahoo Pipes Blog
    Q4 2014 Progress Report | Yahoo! Blog

  • Tech trends myopia in ideas

    Tech trends event at The Churchill Club

    The Churchill Club recently had their annual Top 10 Tech Trends event in Silicon Valley. This was the 17th time that they had their event. It’s a great bit of content to have on in the background. The collective opinions in the panel bought up concerns for me with a consumer behaviour myopia exhibited around tech trends in Silicon Valley.


    Cognitive behavioural therapy

    A classic example was some of the very smart things said about wearables and health monitoring in the session. There was skepticism expressed for some very valid social behavioural reasons – if one looks at Facebook, consumers generally share only the good things in their lives, with the notable exception of life events, such as the death of a family pet. Stephen Waddington even describes his behaviour on Facebook as ‘cognitive behavioural therapy’.

    So people really into fitness are far more likely to employ self tracking than couch-dwellers.

    Quicken problem

    Self tracking was described as a ‘Quicken Problem’. Quicken allows US consumers to easily complete their tax returns – a universal problem, yet is only used by five per cent of the population for various reasons.

    All of this is very valid stuff of its self, but what happens if it isn’t only consumers making the decision?

    Self tracking tech trends

    My reservations about self tracking technologies are well recorded, to quote myself from Stephen Waddington’s Brand Vandals

    Self-tracking adds massive amounts of data to your personal data pool and social graph and raises huge privacy concerns that users need to be cognisant of

    A number of the key points that I made in my conversation with Stephen was not about consumers using their self-tracking data but how the data could be used to recalibrate car insurance, home insurance (based on absence from home) and health insurance based on activity and risky behaviours.

    Let’s look at a specific type of self tracking, the car insurance black box. Aviva (Norwich Union) trialled the use of telematics to set car insurance premiums on a monthly basis as a type of continuous assessment. It looked at factors such as:

    • When the car was used, nighttime driving was considered to be risky behaviour
    • What distance was covered, charges were on a per mile basis
    • Car location (particularly when cross-tabulated with crime statistics)
    • Speed
    • Braking data

    In IBM Research’s case study, Norwich Union envisaged that black boxes would allow it to sell insurance to consumers that drive less often. Norwich Union dropped the pilot in 2008, apparently due to a lack of consumer interest, but resurrected the car insurance black box when the European Union ruled that charging for car insurance on the basis of gender was illegal. Presumably the needed some other form of actuarial data instead of whether the driver was a female or not. This is just one example where consumer behaviour didn’t drive  product innovation that wouldn’t be accounted for in the tech trends discussion.

    Credit ratings were driven by the need for businesses to mitigate risks, direct (rather than operator) dialling on a telephone was developed to help reduce the manpower required to run telecoms networks. Night safes and ATMs (automatic teller machines) were about providing services without staff. The US airline tradition of baggage charges came from shareholder pressure not consumer demand yet is worth hundreds of millions of dollars a year.

    The point at the end of the day is that opportunities for venture capitalists are broader than meeting consumer needs and wants.

    More information

    Brand Vandals by Stephen Waddington & Steve Earl
    AA launches black box car insurance | Guardian
    Norwich Union heralds new Pay As You Drive insurance – Aviva Media Room Archive
    Norwich Union Insurance Telematics Pilot – Pay As You Drive Telematics trial of usage based motor insurance by Volker Fricker of IBM Research – (PDF)
    Aviva Telematics Insurance Review | Telematics.com – Norwich Union (now Aviva) abandoned telematics insurance a number of years ago and is now reinstating it

    More related content here.

  • Android device fragmentation + more

    Android Sales: Guess how many Android devices are available for sale | BGR – 18,000 different types of Android devices which is an insane amount of device fragmentation. Imagine the pain in Android device testing needed and that isn’t even getting into different app stores and non-Google Android devices –  a la Russia and China. More wireless related content here.

    Regarding Chrome’s Power Efficiency on OS X | The Verge – interesting how Google is falling into the same traps when coding across platforms that Microsoft did

    Why China’s economy is slowing and what it means for everything | Quartz – interesting bit of economic analysis via charts

    Fascinating chart in HBR (above) on the relative change in valuation of Brands… | Broadstuff – interesting data on the decline of brand value

    Hush Technology will block snoring but play your alarm with its smart earplugs | VentureBeat – interesting how noise cancelling technology has shrunk

    Moscase Is Like Batman’s Utility Belt For Your iPhone | TechCrunch – the modular nature of the back is quite interesting, I like the e-ink screen

    Daring Fireball: The Apple Watch Edition’s Upgrade Dilemma – it won’t be replacing my Swiss watch any time soon

    Nokia nears deal to buy Alcatel-Lucent mobile networks unit | Hong Kong Economic Journal Insight – two turkeys won’t make an eagle

    GSMA Intelligence – interesting diagram talking about latency and bandwidth requirements of different applications on mobile networks when you scroll down the page

    Activist Puts Pressure on Qualcomm – WSJ – inevitable when one looks at the increasing competition in the chip business for them and the move by major players (Apple, Samsung, Huawei)

    Samsung Galaxy S6 review: It’s what’s on the outside that counts | Ars Technica – this review is emblematic of the pedestal that Samsung has fallen off

    LINE CEO bets on selfies and macho stamps to expand overseas | Japan Times – really interesting insight into app localisation and branding

    Twitter Ends its Partnership with DataSift – Datasift Blog – ok this could be interesting

    These slides are all you need to make the case for an all-flash data center | SiliconANGLE – that responsive data has to change the economics of cloud as well and not in a good way

    Exclusive: Twitter A/B testing a Yahoo style directory for non-logged in users | SiliconANGLE – and Google seems to be supplementing search results with content from DMOZ about links

    If Nokia Map Unit Is for Sale, Microsoft, Apple and Yahoo All Might Want a Look | Re/code – it makes sense that Nokia would want to sell this separately from the phones, but who would it go to