Culture was the central point of my reason to start this blog. I thought that there was so much to explore in Asian culture to try and understand the future.
Initially my interest was focused very much on Japan and Hong Kong. It’s ironic that before the Japanese government’s ‘Cool Japan’ initiative there was much more content out there about what was happening in Japan. Great and really missed publications like the Japan Trends blog and Ping magazine.
Hong Kong’s film industry had past its peak in the mid 1990s, but was still doing interesting stuff and the city was a great place to synthesise both eastern and western ideas to make them its own. Hong Kong because its so densely populated has served as a laboratory of sorts for the mobile industry.
Way before there was Uber Eats or Food Panda, Hong Kongers would send their order over WhatsApp before going over to pay for and pick up their food. Even my local McDonalds used to have a WhatsApp number that they gave out to regular customers. All of this worked because Hong Kong was a higher trust society than the UK or China. In many respects in terms of trust, its more like Japan.
Korea quickly became a country of interest as I caught the ‘Korean wave’ or hallyu on its way up. I also have discussed Chinese culture and how it has synthesised other cultures.
More recently, aspect of Chinese culture that I have covered has taken a darker turn due to a number of factors.
Chinese phone maker Huawei punishes employees for iPhone tweet blunder | Reuters – I don’t understand why Huawei isn’t using agencies in Hong Kong any more, so that there isn’t these kind of problems. Huawei punishes employees for iPhone tweet blunder also makes the company look petty. We know Huawei employees use Apple products, Madam Meng had an iPhone, iPad and MacBook Air when arrested. Yes it was an iPhone tweet blunder, but they could have been bigger and more mature about it. You don’t get an iPhone tweet blunder if you use use a desktop service like Hootsuite, Buffer or similar social publishing platforms like Percolate that allow for complete corporate control. More related content here.
China says its navy is taking the lead in game-changing electromagnetic railguns – Chinese warships will soon be equipped with electromagnetic railguns that fire projectiles with “incredibly destructive velocity,” and that the underlying technology was based on “fully independent intellectual property,” rather than designs copied from other nations. – Interesting as the US Navy shut down their rail gun programme, you can see footage on YouTube that gives you an idea of how devastating it would be.
Startup founders say age bias is rampant in tech by age 36 – There’s a scourge in tech that apparently runs even deeper than sexism or racism: ageism. In a wide-ranging survey of US startup founders polled by venture-capital firm First Round Capital, 37% said age is the strongest investor bias against founders, while 28% cited gender and 26% cited race.
Opinion | Is This the End of the Age of Apple? – The New York Times – This is a big issue not only for Apple but also for all of tech. There is not a major trend that you can grab onto right now that will carry everyone forward. The last cool set of companies — Uber, Airbnb, Pinterest and, yes, Tinder — were created many years ago, and I cannot think of another group that is even close to as promising (paywall)
Masayoshi Son wants Arm’s blueprints to power all tech – Armed with a crystal ball | The Economist – I have a lot of respect for Son-san but this reads like bubble-level BS. There are so many variables such as China 2025 that make this inadvisable. Secondly its not like ARM is the only micro-computer core design that’s low power and available. Thirdly, we’ve hit peak smartphone, other devices won’t offer the same business opportunity
We’re less than a month away from the year of the pig on February 5, 2018. Marketers need to be cautious using Chinese zodiac signs.
Chinese new year is a time of gifting. It may be red envelopes with cash, Christmas style gifts (like a new iPhone), or zodiac animal themed gifts. Shops often gift if you buy above a certain amount. I bought a sweatshirt in Decathalon and was given a Mickey Mouse towel free to celebrate the year of the rat.
If you have a premium bank account you might be given a zodiac ornament of some type. Coffee shops like Pacific Coffee and Starbucks get in on the act with zodiac animal themed merchandise and gift cards. Zodiac signs are big business.
Of all the zodiac signs, the pig presents some unique challenges for marketers.
On one hand it can be seen as a kawaii or cute looking creature, like the Hong Kong cartoon character McDull. A pig is also seen as gluttonous and fat. Chinese and other east Asian cultures are not shy about saying if someone is fat. This means that consumers can more be sensitive about their body image.
Starbucks Hong Kong seems to have upset a small but significant number people who have shared their dislike on Facebook.
They didn’t want a pig faced coffee tumbler because of what it implied about them whilst they used it.
Hong Kong clothing brand Giordano have played with the concept of the pig in their promotions. Again the association between this design on clothing and the wearer could be an interesting one. The idea of a fat year, meaning a prosperous year maybe lost in translation for some Hong Kongers.
The key takeout for brands should be to practice critical thinking. They need to go beyond the cute design and repetition of last years gift with a different animal design. Think about the context and interaction of the end user with the product. What does the symbolism say about them? More related content here.
ICE-ing – a method of protest using vehicles with internal combustible engines
Sometimes writing posts are a matter of serendipity. I was out walking in Stepney Green and came across a series of electric vehicle charging points. I hadn’t paid any attention to them before.
Right about the time that I noticed them; I saw that the parking bays in front of the charging points were all taken up by petrol or diesel engined vehicles. This being London were parking spaces tend to be a premium, I took a picture of the dissonant scene and quickly moved on.
I came in and then read a piece of how truck owners in the US were trolling Tesla supercharging points. Car culture is still huge and overwhelmingly celebrating petrol engined vehicles. But in the US there is a definite sub-text to the protests; one of class war. Metropolitan elite Democrats versus middle America truck-owning Republicans hence ice-ing.
I revisited the photo that I took earlier in Stepney Green. All the vehicles in the photo were mid-range Mercedes cars with the exception of the Nissan pick-up truck. What would the odds have been of a super-mini in the row of parked vehicles if this was just about parking spaces? Was it British ice-ing
It didn’t seem organised; but more of an organic system. Some first ‘person like me’ committed the transgressive act of parking in a charging bay. This then gave ‘permission’ for others to do it as well and the spaces filled up.
There are a number of reasons for a consumer to not want to purchase an electric car when looking for a vehicle:
Cost
Energy density / range
Speed of recharging
Charging point network
Vehicle choice
A bigger and harder to crack issue for vehicle manufacturers is one of values. Electric cars don’t have a culture behind them. They may have good road performance but they are the wholemeal bread of the automotive world. Something you should so, rather than something you are passionate about driving. Internal combustion engines won’t go quietly into the night.
BMW going into formula E and launching the i8 using the design language from the M1 was a nod towards making electric sexy. But on its own its like spitting in a hurricane. One Japanese vehicle manufacturer knew how to make electric (and petrol) vehicles exciting through
Customisation
Tinkering
Community
Noise
Spectacle
Unfortunately for the automotive industry that vehicle manufacturer is Tamiya. Tamiya is a Shizuoka based manufacturer of remote control cars for hobbyists.
Maybe the answer isn’t about marketing but about engineering?
You can change the fuel without changing the excitement, noise or spectacle.
Hydrogen powered combustion engines offer similar energy density and performance to petrol cars, but with water as the waste product rather than carbon monoxide. Battery technology currently relies on a lithium and most of the world’s supply comes out of a high desert in Chile – we’ve replaced one finite resource (oil) with another (lithium and rare earth metals).
Toyota is already experimenting with hydrogen in Japan. BMW have done pilot programmes in the past and hydrogen as been trialled in heavy goods vehicles.
Things that made my day this week, apart from spending time with family, introducing my Mum to T-WOG $. T-WOG $ is the Terry Wogan secret pirate radio shows. We also ended up eating surprisingly little Christmas food; none of us really wanted the heaviness of seasonal fare that introduces food coma.
For those who haven’t heard it, T-WOG $ is Peter Serfinowicz channels Terry Wogan; IF he hosted a show on rinse.fm. He gets the light, deft responses that Wogan perfected for his fan base during his heyday on BBC Radio 2 or TOGs as they were called. TOGs stood for Terry’s Old Geezers and Gals. Serfinowicz then marries this with the call out culture from pirate radio since the late 1980s.
Terry was unfortunately taken from us going on for two years ago, but his cultural impact lives on.
To complete the illusion; I just need to find an impressionist who can do a passable impression of Daniel O’Donnell spitting lyrics over drill tracks.
RuPaul’s tic-tac diet from circa 1993… RuPaul had refined her persona by this time. This was done about the same time that RuPaul had her first album and mainstream success with Tommy Boy Records.
A more serious interview with RuPaul Charles courtesy of Houston PBS
Ireland, Brexit and the future of Transatlantic Relations
An Irish perspective on Brexit. Daithi O’Ceallaigh is a former Irish Ambassador to the United Kingdom, so is likely to have an informed opinion with regards how the Irish government views Brexit.
Three stories on video game addiction told in I Was A Winner. Its a great bit of film making about an issue that could be the tobacco industry of our time.
At a macro level, the world is in a pretty strange place at the moment. Populism is at the centre of uncertainty across many countries in terms of political direction, macro economics, technology and consumer uncertainty.
Populism and nationalism is on the march: Duterte in the Philippines. Trump in the US. The German right wing populism leaning political party AfD is shifting the Overton window in Germany. The yellow vests in France and the UK is channeling anger into political activism along fringe party lines providing an opportunity for populism. The UK has seen a rise in far right grassroots media mirroring the rise of The Canary and similar publications on the left both of which fuel different forms of populism. The Russians don’t need to do it as the populism and divisive politics is homegrown. The Queen’s speech called for unity in the country and the UK government’s Prevent anti-radicalisation programme has more far right cases than Islamic extremists. Even China has been gradually moving to a Han nationalism as part of its more forceful foreign policy. India and Pakistan have both seen a rise in sectarian politics. This has impacts in terms of foreign trade and economic growth. We are already seeing domestic brands rising in China and India; we may see a decline in brands and product SKUs in the likes of the UK – all of which will impact advertising budgets. At an agency office level; the chilling effect of nationalism is going to affect the movement of talent on both client and agency side. It’s hard to articulate the atmosphere of an agency that I was working in the day after the Brexit vote without using the word bereavement. I know people in my family and peers who are moving away. Over time this will impact culture and creativity. It is hard to remember but back in the 1970s the UK was much more parochial and less multi-cultural than it is now. Everyday things we take for granted like good food were much poorer experiences.
There are so many variables in play we don’t know where populism and divisive politics is going, but there are dark possibilities to the government ‘by the seat of their pants’ which seems to be prevalent.
Cryptocurrency and block chain: We’ve seen a wide range of crypto currencies decline in values this year. What are the factors might drive a recovery? Why would there be a spike in demand? I don’t know what that ‘X factor’ would be. I suspect that experiments in block chain such as verifying online media spend to prevent online fraud will start bumping up against the limitations of the technology. Blockchain has a relatively low transaction rate compared to legacy payment systems. Decentralisation still isn’t as good as an Oracle database or a mainframe a la the traditional banking system. Some applications just make no sense.
From Farm to Blockchain: Walmart Tracks Its Lettuce – The New York Times – is a classic example of technology for technology’s sake. How much lettuce would Walmart be selling day in, day out? That data has to be collected across a complex supply chain. Secondly, its a privatised centralised blockchain which negates the technical benefits of Blockchain and makes me wonder why IBM weren’t selling in Db2 or Oracle high transaction speed relational database on a z-series mainframe. It’s announcements like this that makes one wonder if blockchain has jumped the shark.
Virtual reality hasn’t seen the level of adoption that was predicted. The problem is no longer one of technology hardware (lets ignore battery life for a little while) but content. VR changes the way stories are told and experienced, it makes it hard to build brand experiences and compelling content. Microsoft has managed to build a community of early adopters in Altspace – a Second Life type environment. Augmented reality (AR) has been sporadically adopted and Apple has been putting a lot of work into building creator tools, but the decline of Blippar. Magic Leap’s demo film for its partnership with Cheddar doesn’t currently look like a compelling AR application to me. It does mirror, anecdotal evidence that suggests the most common use of VR is to replicate a big TV experience in a small space through the Netflix application.
https://youtu.be/xjYE-joYjQs
If 2017 and 2018 were the years when ad fraud became the bête noire of marketers, 2019 might see harder questions asked of influencer marketing practices. The move from influencers to micro-influencers was down to cost per reach and engagement. The move to nano-influencers implies a similar kind of shift again. Yet it seems to be largely taken on blind faith by marketers at the moment that influencers are good thing. I think many of the challenges that influence marketing faces when I wrote about them earlier are still valid. One question that I haven’t seen seriously considered by marketers is when you’re in a culture where ‘selling out’ has moved from being shameful to gen-x; to a badge of validation in the space of a decade that has to change the value proposition that influence brings? As a marketer the possible answer to that question worries me.
The focus on ad fraud might be partly responsible for a slight resurgence in the realisation brand advertising is valuable. Performance advertising is about the now, brand advertising is all about sowing acorns that are reaped for decades to come. As a concept it’s easy to grasp at an empirical and research driven level. But when marketers typically stay in a role for a short time, the now becomes of outsized importance. They have to make an impact and then plan their exit strategy in what’s typically a three year cycle. Brand is hard for FMCG (fast moving consumer goods) brands to take on board as they see channel and shelf disruption from the likes of Amazon and Ocado. They have experimented with the direct sales model a la Birch Box and Dollar Shave Club, but that will only work with certain products. Consultants selling disruption are selling chaos; clients hedging against black swans often miss where change isn’t happening – consumer behaviour doesn’t change at the speed of PowerPoint. I’ll leave the last word on digital disruption to Mark Ritson.
It’s hard to get emotional or feel any of the romance of news media from a home page, but the paper edition carries with it the great cultural power of journalism. Print editions will become the ‘couture’ offering of the news brands – loss-making but important assets for building and retaining authority and influence over the market
Validation of traditional media can be seen all around us. Amazon printing catalogues, online brands having flagship stores. Underground and out of home adverts for e-commerce businesses surround me as I go about my daily life in London.
Stories with everything – I don’t know whether the recent trend of every social platform having a short form video function that disappears a la ‘stories’ is a wider socio-cultural trend or the constant carousel of changing formats as part of a ploy to keep users engagement rate up. For established platforms there is little to be lost by throwing new features agains the wall and seeing what sticks.
I’ve omitted talking about 5G as it will take more than a year to get up and running. It won’t be clear what its application is until we start to see how effective the network is in practice. Gadgets like fold out phones won’t fundamentally change the pictures under glass interface used in smartphones for the past decade or so. Their impact may be exaggerated due to their high cost that consumers will bear one way or another.
I realise that these are a series of random thoughts but would be interested to know what you think. Feel free to comment below.
