Ged Carroll

Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches

  • Celine + more things

    Work & Co.’s clean looking website for Celine. Its a beautiful piece of luxury orientated user experience for Celine. It was founded in 1945 by Céline Vipiana. Celine was originally a made-to-measure children’s shoe business. In 1960, the brand decided to pivot, focusing its business on a ready-to-wear fashion brand for women with a sportswear approach. The brand offered a range of leather goods such as bags, loafers, gloves and clothes. By the 1970s Celine had boutiques in Switzerland, Monte Carlo, the US, Canada and Hong Kong. They were bought by Bernard Arnault in 1987 or 1988 around about the time that he took over at LVMH to build it into the world’s largest luxury conglomerate. More luxury related content here.

    I have deliberately ignored a lot of the brands trying to cling on to the proverbial vapour trail of the Apollo space programme; but this video caught my eye because it showed the amazing engineering chops of Sony. Just look at the detail-orientated design. You can understand why Sony was held in such high esteem as a brand when you watch this video.

    Dentsu (the agency network formerly known as the Dentsu Aegis Network) released its CMO survey (registration wall). From the almost 40 pages of content, one paragraph struck me as being the single most important take out:

    CMOs are often simply not incentivised to deliver long-term change. In terms of performance metrics, they’re primarily accountable for growing the customer base (see Figure 3), while medium/ long-term brand health and digital transformation are way down the pecking order. Coupled with the fact that, in many markets, CMOs often ‘enjoy’ the shortest average tenure of anyone in the C-suite (around three and a half years in the United States, for example) there is little reason for many CMOs to look beyond the near-term.

    2019 Dentsu Aegis Network CMO survey (sample size 1,000 CMOs)

    If you take into account the relatively short tenure of CMOs, it looks like a toxic brew for businesses in the medium to long term.

    It’s like as if this opinion piece was written with marketing in mind…. Watermelons vs. Sesame Seeds | World Bank.

    Interesting academic research paper that reflected on the triad actions against Hong Kong’s civil society and democracy movement in 2014, which seems sensible to revisit. Resurgent Triads? Democratic mobilization and organized crime in Hong Kong – Federico Varese, Rebecca WY Wong, 2018  

  • A fierce head cold & other aspects of my week

    My week had been truncated somewhat by a fierce head cold and am cranking this post out with less deliberation than normal due to a backlog of household chores that aren’t going to take care of themselves. Add to that a Lemsip induced haze to try and combat the fierce head cold and you see how the rest of this post will go

    Paul Armstrong shared this AR/VR example with me: Swedish creative agency Warpin posted a video of a H&M-commissioned experience for Magic Leap glasses. The concept looks like everything my cyberpunk fan brain would want; like being inside Max Headroom’s mind. I’d also imagine that it would be hellish for any length of time. More related content here.

    Warpin Media for H&M

    BBH came up with this campaign for Carabao energy drink. The ad is aimed at the Chinese market and asks the question ‘What fuels your fighting spirit?’. In western English – this would be closer to ‘what makes you resilient, or what gets you through?’. It’s pretty much the same question that any ad planner or creative in an agency has asked as they chug their energy drink of choice whilst working on a client pitch, or particularly tough creative brief.

    BBH Shanghai for Carabao

    ‘Dear young people don’t vote’ by Shokasonjuku is a great video highlighting the need for younger Japanese to get involved in the electoral process, if they want issues that they care about to be heard. Shokasonjuku is a production company set up by Nana Takamatsu – a Japanese comedian. Young people in Japan aren’t educated or engaged by the political process, something that Takamatsu wants to change.

    Shokasonjuku

    Martin Lindstrom on how data separates businesses from consumers and how ethnography can bridge the gap. It’s also interesting how he talks about small data; or what you and I would call qualitative data that leads to insight based on a human truth.

    Smart cart guides the visually-impaired around grocery stores | Trendwatching – so a beer brand comes up with a smart shopping cart, but is the marketing benefit to the beer brand anything other than ambient marketing? There’s nothing wrong in that of course, but the linkage that will be made with social purpose looks spurious at best. If you want to help people and you sell alcohol. Stop. Don’t enable drunk drivers, wife beaters and alcoholics.

  • Mulan live action trailer & things that made the week

    Mulan live action film trailer

    Disney posted this beautiful trailer of the Mulan live action adaption this weekend. I presume it was to try and take the sting out of a black mermaid earlier this week on Chinese social media. The Mulan live action film will have to meet the exacting standards of fans who loved the animated version of Mulan and avoid communist party imbued fascism

    McDonalds bacon rolls

    Kudos to my former work neighbours at Leo Burnett London for this lovely bit of craft in a McDonald’s UK ad for bacon rolls

    40th anniversary of Sony Walkman

    Sony have been celebrating the 40th anniversary of the Walkman. There used to be a lovely museum of Sony gear through the ages that was not only great to behold; but an education in product design. Anyway check out this short Sony video of Walkmans

    Doxxed colonial policemen

    I’ve been following the ongoing events in Hong Kong with interest. It seems that the Labour Party proved to be more effective than the government in striking out for the Hong Kong people. Shadow minister Helen Goodman doxed one of three British expat senior policemen who were involved in the harshest Hong Kong police action to date on June 12. The Times newspaper published the names of the other two officers Rupert Dover and David Jordan. Their identity had appeared on Hong Kong protest banners after June 12 and were well known to the expat community.

    The June 12th tactics were more suitable for Northern Ireland during The Troubles than the kind of demos one would see in Hong Kong. Superintendent Julian Shave’s profile on LinkedIn (since removed) showed that considered himself an expert in counter-terrorism. There was nothing about his expertise in the use of tear gas against Hong Kongers.

    Given Goodman’s and the Labour Party’s stance about this, Messrs Dover, Jordan and Shave might think of looking for a job in Bahrain or China’s burgeoning private security sector, rather than risking a day in a UK court under a future Labour government…

    K-pop idol experience

    Hallyu or Korean popular culture has been on a sustained boom since the early noughties. A key part of this has been the way Korea seems to mass produce boy and girl bands in a much more consistently successful way than the likes of Japan. They even seem to do it even better than western producer dynasties like Simon Cowell, 19 Management or Stock, Aitken and Waterman. This documentary by Asian Boss is very insightful on the idol experience from an insider and how she’s pivoted into being a YouTuber

  • Chinas booming streetwear scene + more

    Inside Chinas booming streetwear scene – Inkstone – great video on Chinas booming streetwear scene that’s morphing into someithing very different

    Tesco Is Said to Work With Israel’s Trigo on Cashierless Stores – Bloomberg – if Chinese cashier less stores experience is anything to go by, this might not be a good idea

    ‘Adapt or die’ – Martin Sorrell’s message to ‘Pavlovian’ ad industry holding companies – Mumbrella Asia – S4 Capital’s low overheads and a cheaper wage bill due to the average employee age being 25 at Mightyhive – the programmatic firm – and 33 at MediaMonks, the production house, meant it could deliver greater bang for the buck than the networks – so its not a smart marketing play but a manpower cost play? We’re better run because we employ cheaper staff? Sorrell gets made to look like a chump in this article; I’d also suggest that he does his homework looking at effectiveness and creativity more closely

    Opinion | A Major Police Body Cam Company Just Banned Facial Recognition – The New York Times – interesting move by Axon. The US seems to be doing to facial recognition what the EU did to online data with GDPR

    FCB parts with Nivea amid rising tensions, including allegations of homophobic remark | AdAge – client reported said ‘we don’t do gay’ on agency call. That’s being leaked from FCB staff or freelancers

    Crazy/Genius: Are Influencers Frauds or the Future? – The Atlantic – the dystopian age of whuffie capitalism

    Nike Withdraws Products After Brand Partner Vexed China for Supporting HK | Jing Daily – Nike and the bullshit of brand purpose, especially when you contrast this to the Colin Kapernick campaign. When sales are lacklustre principles go to shit

    Huawei Personnel Worked With China Military on Research Projects – Bloomberg – looks like a mix of internal security work (analysing emotions in online video content, and external security on collecting and analysing satellite images and where 2.0 data. One also has to remember that Qualcomm has got a heavy national security background in the US. Given the current situation this news couldn’t have landed at a worse time for Huawei.

    Naomi Wu has an interesting discussion on professionalism versus engagement to maximise pay off on video. You need to have 2 million+ viewers to make the transition from 1080P to 4K worthwhile

    Carrefour sells 80% of China grocery business — Quartz – surprised they didn’t use China to jump start experience on e-commerce so they could take Amazon on in the home market. Talk about a missed opportunity

    China’s millennials are mourning the end of an era in online hook-up culture | Quartz – really interesting, given how early marketers like China Merchants Bank used drift bottle for its CSR programme. Its also unsurprising given China’s tightening grip on media distribution

  • BMW NEXTGen & things that made the week

    BMW NEXTGen event included a concept car the BMW Vision M Next. What I found most interesting about this is how BMW whilst looking forward with the i8 and the M Next; is still stuck with designs resembling the Giorgetto Giugiaro designed M1(E26) of the late 1970s. Don’t get me wrong, when I was a pre-teen my ideal car would have looked like the BASF sponsored M1 track car with the spiral paint work. It would have been nextgen for my pre-teen self, in the same way that the future also looked like a Star Trek communicator. Though our current smartphones would look nextgen to the original Star Trek set and prop designers.

    BMW M1 écurie BASF série PROCAR 1980

    Here’s what the M Next looks like (© Copyright BMW AG, München, Deutschland.)

    BMW M Next courtesy of BMW

    Which raise an interesting question. From a branding perspective does iconic legacy design make it harder to draw a line under one technology as you transition to another? We have various bias’ in our expectations, some of which BMW have tried to challenge with the sonic experience in their cars. I’d argue that they need to think about this outside the vehicles as well. From a safety perspective and because part of driving a BMW is being ‘seen’ to drive the marque.

    I think that there’s still work to be done by BMW and other manufacturers on getting their arms about the future of performance from a brand perspective, for a post-ICE (internal combustion engine) age.

    Abacus (a tech media publication from the South China Morning Post) has channeled the Pixel Boys to come up with a way of trying to make the Chinese tech sector make sense to foreigners. China Tech City | Abacus is well worth checking out.

    In an era when there is a chance that Jeremy Corbin could be a prime minster in waiting should a general election come along, And I speak with people who profess to be MacBook totting communists. I am surprised that Marxman haven’t seen a resurgence in popularity. I randomly came across this great interview of them by a French TV programme around about the time their first album broke.

    Hong Kong’s leaderless movement against the Chinese extradition law (or their CIA paymasters if you believe the Chinese government) have been doing some really nice creative to rally internal and international audiences to their cause. There were print ads that ran in the newspapers of many G20 countries and video content. Taking the politics to one side for a moment, just look at the craft in this video. At the time I have written this has been dubbed into:

    • Taiwanese variant of Chinese
    • Dutch
    • English
    • French
    • German
    • Bahasa Indonesia
    • Italian
    • Japanese
    • Nepali
    • Norwegian
    • Spanish
    • Swedish
    • Tagalog

    It makes Led By Donkeys look a poor effort in comparison.

    Bubble tea shops are opening around London outside of the usual China town locations. It’s success is in a sharp contrast to the likes of Jamies and Patisserie Valerie chains recent closures. Bubble tea actually came out of Taiwan in the late 1980s and London has been way behind in adopting the drink. Asian Boss tracked down the Taiwanese inventor of bubble tea Lin Hsiu Hui (of Chun Shui Tang) and the interview is great.