Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches
  • Swatch and Brexit + more

    Swatch and Brexit

    Swatch have been doing some interesting things around personalisation of watch design, but Swatch and Brexit feels like a leap too far. They’ve got a really nice user experience in the web interface, which makes this a disappointing post to make. I do wonder about who they think Swatch and Brexit is actually aimed at? What other fashion or luxury brand has looked to exploit Brexit like a tawdry souvenir seller?

    swatch brexit

    More Beyond campaign

    Cathay Pacific – Move Beyond campaign might have passed by without a mention for me for a number of reasons.

    • It doesn’t say anything new, but reaffirms the Cathay Pacific that I’ve known and loved to fly with
    • It’s very much a campaign designed to top up brand awareness and consideration for the airline which has taken some brand knocks at home and declining awareness abroad
    • It’s about brand purpose, which seems to be a hygiene factor at the moment. More on that from Mark Ritson. I am not sure that Cathay Pacific’s brand purpose passes Ritson’s test of being prepared to stick with the brand purpose, even when it costs money – like when they moved away from having the Mandarin Oriental handling lounge catering…

    Creatively its nice. A generic, safe looking brand film with catalogue corporate video backing track. I know Jack Scott shot it and some of the cinematography is nice (that word again), the colouring of the film is on point for money well spent. As an audience member it is pleasant enough to watch drift by, but not necessarily enough to spike a change

    In fact, if it wasn’t for the MTR (Hong Kong’s equivalent of London Underground and Overground) and Hong Kong International Airport outdoor advertising it would be utterly forgettable. One of the print posters has a couple of clothed men holding hands running on a beach. An ideal compromise between a socially conservative society and western virtue signalling.

    Cathay Pacific LGBT

    The poster wasn’t initially allowed to run on the MTR or in Hong Kong International. I heard some murmurings of China’s dark shadow casting a censoring hand on the posters – by westerners on social media. To be honest, they’d be more concerned about dealing with free speech, Falun Gong supporters, the Hong Kong independence movement rather than homosexuals being encouraged to walk on a beach in business smart suits.

    Instead the reality is more mundane. A minority of Hong Kongers: Taoists, Buddhists, the non-religious and Christians alike are a bit ‘mid western American’ about the gay community. There is an obvious tension between deeply-held beliefs, the longevity of the family through children and grandchildren. Thankfully, the LGBT community and straight supporters managed to have the ban reconsidered.

    William Chan Chinglish

    I am guessing that Chanel has insights to show that women buy its J12 watches, whether as a gift for someone else or themselves. William Chan is an interesting brand ambassador choice in this video. There is criticism in the YouTube comments on his pronunciation and ‘Chinglish’. It also feels a bit too ‘sweet’ to me. At least he’s a good boy who loves his Mum.

    Royyal Dog

    Asian Boss put together this great documentary on Royyal Dog – Korea’s top graffiti artist.

    Sony

    Lastly I found this amazing corporate film by Sony of their corporate history that I guess was shot in the early-to-mid-1970s. The manufacturing process, in particular test and measurement being so labour intensive is fascinating. The 5 inch micro-TV set is a beautiful piece of product design, as is the early Trinitron TV set. The hi-fi equipment is achingly beautiful. Well worth watching it from start-to-finish. More Sony content here.

  • Protect Hong Kong heritage + more

    Officials in unprecedented move to protect Hong Kong’s heritage by creating new system to save modern buildings from developers’ wrecking ball | South China Morning Post – potentially big move, it would be interesting to see how this goes down with the developers. Protect Hong Kong heritage as a concept has picked up momentum over past few years. A point of inflection was the demolition of Queen’s Pier in 2007 as part of land reclamation work in Central. The bigger issue is that the support to protect Hong Kong heritage would be seen by the mainland authorities as an inherently political movement looking to cling to old colonial ways. More on Hong Kong here.

    Harry’s and Dollar Shave Club upended the shaving industry — then conglomerates snapped them up – Axios – former Treasury secretary Larry Summers quotes on Twitter were very interesting. They reflect on a challenge that European tech start ups have faced for decades: “This article is as vivid an example as I have seen of the need for an overhaul of US antitrust. If this can be happening in shaving industry, problems may be pervasive even outside technology. The interesting question is how much of the problem is failed enforcement of existing law and how much is that existing law needs to be altered. I suspect the former. You do not have to have a broad new theory of antitrust to be appalled by these developments. They look terrible for consumer welfare.”

    Google may decide to charge for Google My Business listings – Search Engine Land – you have to wonder about this. Google for years beat up Yahoo!, Kelkoo etc over paid inclusion

    Analysis: Edelman ‘Undaunted’ Amid Perfect Storm | Holmes Report – interesting read, if a rather naive view of what ad agencies do now

    Planning tool: 100 Ideas On Tiny Budgets – Planning Dirty – something that I helped out on. Handy for planners (Google Slides)

    A Mysterious Hacker Group Is On a Supply Chain Hijacking Spree | WIRED – surprised that this hasn’t happened more often

    Opinion | Nike Told Me to Dream Crazy, Until I Wanted a Baby – The New York Times – of course Nike hates women, look at their manufacturing practices, this sponsorship story should be no surprise as it fits into a wider narrative. But they love female consumers who buy Nike

    A History of Competition: The Impact of Antitrust on Hong Kong’s Telecommunications Markets | Fordham Intellectual Property, Media and Entertainment Law Journal – I’ve only got part way through this but interesting reading for anyone working on clients in the Hong Kong mobile provider market (PDF)

    K-pop’s rise in China is fueling fears of a masculinity crisis | Quartz – I suspect that a lot of this is government agenda driven. A bit like the notion of ‘leftover women’. ‘Masculine’ hiphop culture also poses a problem

    SoundCloud » Share new music on SoundCloud directly to Instagram Stories – this makes a lot of sense when you think about how music marketing has become much more data centric and meme driven. Old Town Road: The Best Entertainment Case Study of 2019 Lil Nas X being the poster child of this

  • Innovation in hardware + more

    Innovation in hardware

    How Streetwear Is Driving Innovation in Hardware | HYPEBEAST – the innovation in hardware that Hypebeast is concerned about is fasteners clips and connectors in clothing and accessories. Some streetwear brands are using zips in a similar way to Vivienne Westwood during punk. They are borrowing from technical clothing, military gear and alpine sports for inspiration. More design related content here.

    Branding

    Cause Marketing Isn’t Working for Young People – Adweekaccording to DoSomething’s survey, “Nike still only secured a 60% aided awareness of an association with any cause at all and only 27% with racial justice.” – doesn’t work unless it goes beyond a single campaign. This also has implication for this work and ZBB

    FMCG

    P&G’s Pritchard wants to ‘reinvent’ advertising with films as streaming disrupts landscape – literally going back to soap operas

    Legal

    Brussels poised to probe Apple over Spotify’s fees complaint | Financial Times – Spotify trying to weaponise anti trust law against Apple in a similar way to Amazon did in the US over Apple Books a number of years earlier. Spotify | Time to Play Fair – of course, fails to discuss issue of when is Spotify going to play fair with artists?

    Luxury

    Ralph Lauren’s CMO on retelling its brand story to ‘reach the kid looking for Supreme’ | The Drum“We’ve marketed those in a very bespoke, very direct way to newer audiences. We can market on one hand to someone who’s been into the brand for 20, 30 years, who wore Polo Sport back in the 90s, but we can also market that product mix and that story to a younger kid who’s looking for Supreme. – hype isn’t only about media targeting yet according to this puff piece its all about digital media technology which is BS. It indicates a wider lack of focus there on craft, planning style insights, design, curation, the move to online ‘drops’ on certain collections

    Media

    Where North and South Korea Meet: On TV – The New York Times – I do feel a bit concerned that these people aren’t treated with more respect (paywall)

    Vince McMahon’s XFL Sets TV Deals With Disney, Fox | Hollywood Reporter – second time around. The league originally ran in 2001 and then folded with a 50+ million dollar loss

    Technology

    Anki shutting down despite $200 million in funding – Axios – bigger question consumers must start to have about having cloud in the product, is it really that smart as a model. I personally don’t think so. Also should cloud and product be sold by different companies a la Alexia and Harmon Kardon etc

    Why doesn’t Britain have a Huawei of its own? The answer speaks volumes | The Guardian – goes back further than Thatcher with the wider UK banking culture, Walker, Goldsmith, Rowland. The lack of a long term management culture and lack of equivalent to the landesbank’s of Germany. But a good deal of the blame has to be laid at the feet of BT

    How the Apple Store Lost Its Luster | Bloomberg – Angela Ahrendts was a paper tiger in Apple’s retail stores. But I’ve not had as bad as an experience as the ones outlined in the article

    DeepGlint: the Chinese AI firm that helped police catch a criminal who had been on the run for 20 years | South China Morning Post – is it China’s technology or its implementation that is more of a paradigm shift. I am inclined to think implementation

  • Kraft mothers day marketing + more

    Kraft Mothers Day marketing

    Kraft’s marketing has left a lot to be desired in the past couple of years partly due to the way the brand has implemented ZBB, but the Kraft Mothers day campaign running in the US is genius. It is a brave campaign that could fail due to wokeness or social conservatism. And they still went ahead and did it anyway. More FMCG related content here.

    Feedi RSS search engine

    Feedi Search Engine – part of the importance of media literacy is finding quality sources and anything that encourages adoption of RSS readers has the potential to be a good thing. If you need a good RSS reader, I can recommend Newblur which I have been using for a number of years. The reason why I like it is that you can train it to surface content of interest over time. It doesn’t machine learning to guesstimate it, but you have to make active decisions, which I think is a healthier balance.

    Game of Thrones collaboration

    MGM Resorts International – Winter Is Coming – MGM and HBO did a great tie-in to celebrate the start of the final Game of Thrones season. It is well worthwhile clicking on the link and going through their case study to see what MGM Resorts did.

    ZTE’s cyberpunk Nubia Alpha smart watch

    ZTE’s Nubia Alpha smart watch looks like something out of a cyber-punk novel. I love what ZTE have tried to do with the aesthetic. The key challenge is what looks like a shockingly bad user experience based on this video unboxing and preview. Wearables are a relatively new space and fair play to ZTE for attempting something this ambitious.

    WePresent

    WePresent – lovely creative brand building work by wetransfer. It is great the way WeTransfer consistently support fantastic creative. It is also a really amazing 404 error message page.

  • Reel-to-reel technology + more

    Return of reel-to-reel as musicians reject digital for better sound of dated technology – reel-to-reel tape recorders never really went away. They provide a super saturated effect to everything that they record. The bigger issue is perishable spare parts, servicing and future manufacturing of reel-to-reel tape machines. Ballfinger have attempted to make new machines, but existing manufacturers like Studer, Denon, Revox and Otari have long stopped making machines.

    TODAYonline | Exclusive: Tesla expects global shortage of electric vehicle battery minerals -sources – what about the environment? One of the reasons why I’ve been skeptical of Tesla’s approach to power for years. Its the reason why the likes of BMW and Toyota have looked at super-capacitors and hydrogen power – both internal combustion engines and fuel cells. It is interesting that Hyundai have been looking at hydrogen fuel cells for lorries. Toyota has hydrogen fuel cell powered cars.

    Nike’s Beijing 99 basketball tournament – It is hard to explain how popular basketball in China as a sport. Interest in the game is way beyond Europe. Basketball courts suit built up cities with a smaller area required than for a football pitch. The NBA has a large following in China. The local league has an extensive following as well.

    Chinese players that make the NBA draft are celebrated in China as well, even if they aren’t Chinese citizens, like American Taiwanese star Jeremy Lin.

    Chinese players like based on an ancient military ranking system with 99 shirts individually designed to be claimed. Nike cleverly melds Chinese interest and pride in their culture with their love of basketball.

    NIKE – Beijing 99 Teaser Film from M Skibiak on Vimeo.

    More on Nike here.

    Facebook Is Finding Problems With Artificial Intelligence Too – WIRED – (paywall)

    Disintegration – Great interview of the keyboardist on The Cure’s Distintergration which covers studio boredom well