Category: online | 線上 | 온라인으로 | オンライン

The online field has been one of the mainstays since I started writing online in 2003. My act of writing online was partly to understand online as a medium.

Online has changed in nature. It was first a destination and plane of travel. Early netizens saw it as virgin frontier territory, rather like the early American pioneers viewed the open vistas of the western United States. Or later travellers moving west into the newly developing cities and towns from San Francisco to Los Angeles.

America might now be fenced in and the land claimed, but there was a new boundless electronic frontier out there. As the frontier grew more people dialled up to log into it. Then there was the metaphor of web surfing. Surfing the internet as a phrase was popularised by computer programmer Mark McCahill. He saw it as a clear analogue to ‘channel surfing’ changing from station to station on a television set because nothing grabs your attention.

Web surfing tapped into the line of travel and 1990s cool. Surfing like all extreme sport at the time was cool. And the internet grabbed your attention.

Broadband access, wi-fi and mobile data changed the nature of things. It altered what was consumed and where it was consumed. The sitting room TV was connected to the internet to receive content from download and streaming services. Online radio, podcasts and playlists supplanted the transistor radio in the kitchen.

Multi-screening became a thing, tweeting along real time opinions to reality TV and live current affairs programmes. Online became a wrapper that at its worst envelopes us in a media miasma of shrill voices, vacuous content and disinformation.

  • Gawker-Peter Thiel in context

    Why do a post about the Gawker-Peter Thiel court case?

    Because the Gawker-Peter Thiel court case marks a step change in Silicon Valley culture and will likely change media practices in new media companies.

    What is the Gawker-Peter Thiel court case?

    Silicon Valley veteran financier Peter Thiel was behind the financing of a court case that Terry Bollea “Hulk Hogan” filed over a sex tape. An extract of the video was published by Gawker Media.
    Hulk Hogan
    What Bollea did was stupid. As a veteran celebrity he must have realised that any kind of compromising position would be a tempting pay check for even his closest friends. The behaviour ran of the risk of endangering any commercial endorsements or media deals that he may have had in place. Usually commercial deals of this nature come with a good behaviour clause – I’ve had these clauses in every celebrity and influencer endorsement I’ve been involved with.

    Bollea does have a family who would be caused considerable embarrassment by his actions. And it could be argued that secretly filmed sex between two consenting adults isn’t really newsworthy or pertinent for public consumption.

    Gawker Media did what growing media empires have done in the past  and conduct ‘yellow journalism’.  Content of a puerile or sensational nature had been the stock in trade of William Randolph Heart, Joseph Pulitzer, Rupert Murdoch or William Aitken (Lord Beaverbrook). It isn’t morally defensible and it isn’t clever, it is an indictment of the audience.

    Gawker did do the public a service, shining a torch on Silicon Valley in a way that hadn’t been done since the early days of InfoWorld’s Notes From The Field column and the book Accidental Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition, and Still Can’t Get a Date. The problem was that both of those were pre-smartphone and pre-Internet era portraits of the ‘Valley; back when it really did have foundries manufacturing microprocessors.

    As an external observer and someone who has done PR for similar companies in the past. I would argue that the relationships between journalists and the Silicon Valley technology beat had become sufficiently docile that media didn’t provide the reader with insightful analysis of what was really going on.

    It is the kind of relationship that the US military struggled to have in Iraq and Afghanistan through the embedding process. Instead of MREs and sharing the emotional highs and lows of action; San Francisco journalists got executive access and invites to the same social mixers and conferences.

    Valleywag shook up media practices. Although editorial teams won’t admit it; the likes of Recode, TechCrunch and The Information took note.

    Peter Thiel is the most interesting person in the cast of the Hulk Hogan court room drama. Thiel is known for his wealth and unique take on libertarianism. I won’t go into is Thiel right or wrong as none of the parties including Mr Thiel deserve our unreserved sympathies.  It all just makes me want to re-apply hand sanitiser before using the internet.

    What I find most interesting about Thiel’s actions is the way it signifies a cultural shift in Silicon Valley that I have talked about for a good while.

    It is hard to believe that within living memory San Francisco was a port city with fish canneries that attracted drug addled misfits drawn by everything from its freewheeling culture and access to drugs. The Santa Clara valley to the south was fertile farm land that grew apricots and prunes. Fruit brand Del Monte started right here. The area grew up as Stanford University and the scientific developments of the late 19th to mid-20th century science revolutionised the US military.

    Silicon Valley had a reputation for doing things differently. The mix of academia, counterculture and defence expenditure created a unique culture that evolved over time. The collegiate work environment founded by Bill Hewlett and Dave Packard had much to do with their background in education at Stanford. The HP Way, a set of values guided the company for over 60 years until Carly Fiorina’s tenure as CEO.

    Bob Noyce came to Silicon Valley to do pioneering work at Shockley’s lab. Unfortunately, Bill Shockley’s poor people management meant that Noyce became a last minute member of the traitorous eight and went on to found Fairchild Semiconductor and then Intel. In both of these businesses he founded a relaxed culture that was decades ahead of its time and similar to a modern day worker. If you work in a ‘cube farm‘ rather than offices – you can likely blame that on Noyce. His culture influenced interior design and did away with corner offices.

    Whilst the enterprise software businesses like Oracle and chip companies like AMD mirrored the hard driving sales teams of their East Coast counterparts at IBM; many Bay Area companies were made of something different. Counterculture had seeped into the industry. The hacker culture of sharing software and the transformative nature of technology brought forth the Home Brew Computer Club and a missive from a nascent Microsoft CEO complaining about early software piracy. Steve Jobs had talked about how his LSD experiences had helped him do the things he did at Apple. Wired magazine was founded by former hippies like Stewart Brand and Kevin Kelly. There was a very good reason why The Grateful Dead were one of the first bands with a website.

    I interviewed with a H-P employee back in the late 1990s who told me how had bought his ‘dancing bears’ tie and Jerry Garcia mouse mat from dead.net

    The hippies in Silicon Valley brought their ‘back to the land’ ethos and doing their own thing. It is a form of libertarianism, but not one that Thiel or Uber’s Travis Kalanick would likely recognise as their own.

    This was the libertarianism of the pioneer who ventured westward or the outlaw biker gang that yearned for the same freedom. The key difference is that the hippy technologist build their frontier to carry onwards, not having to worry about the Pacific ocean and instead going to new realms in code and network infrastructure.

    The counterculture ethos could be seen even in web 2.0 products like Flickr which freely allowed customers to move their data or build their own apps on the APIs that the development team used.

    Facebook is a marker in time for when the cultural tone of Silicon Valley changed. The hippies were out and the yuppies had taken over. Brogrammers and zero hour working for ‘Uber for’ applications that provide labour as a service.

    The Gawker court case marks a similar milestone event in Silicon Valley culture. Thiel’s actions brought a number of his peers out in public to support him. Silicon Valley stops sounding like yuppies and more like the titan’s of the gilded age that would brook no disrespect and governed riches in the face of massive inequality. The Bay Area version of the American dream is dead for the secretaries and engineers who will no longer become financially independent on share options.

    Customer service, once seen as a a way into start-ups is now a purgatory. I used to have a client in the late 1990s who worked their way up through a chip company from being in admin when the business was a new start-up to running marketing communications and PR across EMEA in the space of 10 years or so. That progression just wouldn’t happen now, the gilded class have their compliant (if at times resentful workforce) and now want a more respectful media.

    The seeds of destruction are already sown for the gilded class. Innovation has moved East to the other side of the Pacific. Baidu is likely to be a leader in deep learning, driverless vehicles and innovation. The leading drone brand is DJI based in Shenzhen – rather than being designed in California and just assembled in China. Networks infrastructure leader Huawei are showing the kind of smarts marketing Android smartphones that Silicon Valley hardware makers would have had a decade ago.

    Tencent has shown how dangerous it could be with the right marketing smarts. It already has as good software design chops as the Bay Area. Facebook Messenger bots have been on WeChat for years. If you haven’t done so give WeChat a try, just to see what the application looks like.

    A compliant sycophantic media won’t help the gilded class build the financially successful future Silicon Valley in the same way that an inquiring body of journalists could do.

    More information
    The changing culture of Silicon Valley
    Barbarians in the Valley
    From satori to Silicon Valley by Theodore Roszak
    A Declaration of the Independence of Cyberspace
    Tech Titans Raise Their Guard, Pushing Back Against News Media – New York Times
    Those Entry-Level Startup Jobs? They’re Now Mostly Dead Ends in the Boondocks — Backchannel — Medium

  • Disaster at BBC + more

    A recipe for disaster at the BBC | Broadstuff – really good guide for people outside the UK on what is happening to the public service broadcaster. From beloved Aunty Beeb to disaster at the BBC

    Nokia back in mobile phone business | TotalTelecom – interesting move via HMD. It will be interesting to see how much brand equity is left in Nokia mobile devices. It will be interesting to see how HMD will do things differently from Microsoft/Nokia. More writing on Nokia here.

    This nifty device translates foreign languages in real-time | TheNextWeb – I would have to try it, I don’t believe it from what I’ve seen so far from the likes of Nuance and Google.

    Kevin Smith Is Making an Adventures of Buckaroo Banzai TV Show – I so hope that this is true. I loved the kooky original film version. It had big vision, 80s fashion, but not a big budget to match – which was a big part of its charm

    Why Snapchat Doesn’t Care About India — The Information – build for the markets were the advertising revenue and mobile structure make it worthwhile. Countries with low ARPU may not enrich the companies. They won’t attract much ad revenue and may even require specialist apps to take account of low bandwidth or local servers to comply with national data laws.

    North Korea’s new ad men try out pitches to new consumer class | Reuters – This uniquely North Korean style of advertising may have developed out of trade fairs, Abrahamian said.

    As the “donju” have earned money in the unofficial economy, the flaunting of wealth has become more commonplace, especially in Pyongyang where those with access to political capital are often the wealthiest traders.

    The advertisements seem acceptable inside shops, but not outdoors, Abrahamian said. During North Korea’s recent Workers’ Party congress, ads could be seen in several Pyongyang shops. – this sounds like the door-to-door salesman that was popular in the UK when housewife was a more common occupation.

  • On Writing

    This post was prompted by reading A Time To Write by Wadds, open it in a new tab on your browser and give it a read.
    Cover on my old book
    Given Wadds’ post I thought I would reflect briefly on my own process.

    Why I write?

    Wadds describes his writing as a kind of mindfulness.  For me writing serves a number of purposes:

    • It cements things in my memory, a bit like revision at school
    • It helps me work out ideas and my stance on them
    • Its a good platform for experiments. I started off my blogging to work out how it could help clients that I couldn’t get media coverage for. This was back before social media was a thing. At the moment I am using this blog  as part of an experiment on LinkedIn Pulse as a source of traffic. More on that when I have a decent set of data
    • Occasionally decent conversations spark of these posts, some of my good friends are online
    • There is a more talented fighter than I, also called Ged Carroll. I like to have a clear differentiator from him
    • My blog is also a marketing calling card, I have got jobs from it over the years.

    Wadds talks about why people don’t write, he describes it as effort and bravery. I suspect its a bit more complex. Yes life does get in the way for many people, but many of my friends have their own creative outlets: painting, photography, the art of social conversation, mastering video games to name but three.  For me writing extends out of curiosity, it is a natural progression – otherwise ideas would vanish into the ether.

    In terms of bravery, Wadds talks about the willingness to share private or personal subjects. I generally don’t, the reason is quite simple. Growing up in an Irish household, my time was predominantly spent in the UK during The Troubles, I grew up with the idea of the pervasive, invasive surveillance state. I grew up with a personal perception of what could be called ‘operational security’ (Op-Sec). The future has finally caught up.

    Workflow

    You can break my workflow down into four sections:

    • Ideation.  Ideas broadly come from reading something or the world around me. If it is something on the world around me, I will make some bullets in the notes application of my iPhone.  If it is a talk I will have likely recorded it using Olympus’ free dictation app for the iPhone. If it is from reading a book, I am likely to put post-it notes on the relevant pages with some notes and then flick back through this as I write a post. I have aversion to writing on the books themselves. I have found that I don’t get much out of reading on a Kindle, so only use that for leisure reading now. If  I am inspired by something I have seen, there will be a picture on Flickr, which also serves as the image hosting platform for this blog. I have about 46 GB of images in my Flickr account – it would take a major tectonic event to persuade me to move to another platform like 500px. I have a Twitter account with a set of lists that provide inspiration and use Newsblur as an RSS reader as well. Newsblur is invaluable. I am currently trying Breaking News, an app recommended by Richard Edelman and occasionally dip into Apple’s own News app. When I have online content that has spurred a writing idea I will notate it in my bookmark service pinboard.in
    • Writing. My writing method varies based on two criteria; the regularity of the post and the length of the post. If you’ve read my blog for a length of time you will see that there are repeating themes. Every two days is a collection of interesting links from around the web. These posts are based on content that I bookmark. There is a post on Friday for interesting creative or useful things, again this pretty much writes itself based on my bookmarks as I ingest the web. At the moment I am publishing slides of data that I have collected on a monthly basis, I usually write a bit of analysis on the some of the data that I have surfaced. This just flows out easily. For short irregular posts they are often a stream of consciousness with minimal editing directly into WordPress. Longer posts are often mind-mapped onto engineering squared paper and then written into Hemingway
    • Editing. Unlike Wadds, I don’t have an editor. I use Hemingway app as a machine-based editor. My fact-checking happens before words are committed to the posts in my reading around
    • Syndication. I syndicate my content using plumbing that I have put int place using IFTTT and WordPress’ own JetPack plug-in. When I syndicate to Medium and LinkedIn this is done manually.

    Wadds’ talks about mindfulness in writing. I don’t necessarily think that its the same for me.  That feeling of being in the zone is something I get more from DJ’ing ironically, or focusing on a mundane task. Writing is more about making fleeting ideas permanent. It is also written with at least half an eye on my work.

    More information
    Olympus Dictation app
    Flickr
    Newsblur
    Twitter lists
    pinboard.in
    Breaking News app
    IFTTT
    JetPack
    Medium

  • Monster internet surveillance + more

    Britain to pay billions for monster internet surveillance network | DuncanCampbell.org – lets park the moral dilemma this represents for a moment, would other countries come to the UK for expertise in terms of how to implement this locally? What countries would they be? What would the optics be on it? Who are the contractors that are likely to benefit from this work in the UK? More on security related issues here.

    I think it will be pretty hard to make lemonade out of these lemons. The business opportunity probably won’t scale to get a ‘space race’ type benefit, the likely client countries may pose problems in terms of optics. After Snowden, you can count out the EU territories. An obvious contractor to benefit would likely be Huawei (mix of telecoms and enterprise tech, fast growing player in enterprise storage) – who wouldn’t need British expertise to sell this monster internet surveillance solution abroad

    Let’s Talk About Amazon Reviews: How We Spot the Fakes | The Wirecutter – Although many reviews on Amazon are legitimate, more and more sketchy companies are turning to compensated Amazon reviews to inflate star ratings and to drum up purchases

    jenny odell • living a designed life – interesting essay on the rendered spaces used by developers in their sales pitches

    Samsung 837 – JWT Intelligence – really interesting retail space

    Italian Crime Series Gomorrah Kills Pornhub Traffic – Pornhub Insights – the power of mainstream media played out online, I am sure there would be a similar dip for something like Game of Thrones or the FA Cup Final in the US and UK respectively

    WPP Mobile New technology service from Maxus makes marketing as easy as Pie – gives WPP a bigger arbitrage opportunity but if you were a large client wouldn’t you be demanding similar implementation times?

    MSN Ceases Chinese Operations | ChnaTechNews – and that’s the last of the western portals when went there leaving the market

    CK Hutchison mulls legal challenge as EC thwarts its UK ambitions | TotalTele.com – not terribly surprising. UK Government’s big mistake was allowing BT to acquire a cellular operator again

    Misused English Words and Expressions in EU Publications – European Court of Auditors – Secretariat General Translation Directorate – fascinating document that explains why English speakers may feel exasperated at times with their EU counterparts

    Xiaomi faces existential crisis | Techinasia – if it loses the Chinese middle classes, it loses the opportunity to sell its eco-system of smart home products to them

  • Digitas teams with Facebook + more

    DigitasLBi Teams With Facebook To Launch Live-Streamed Morning Show 05/09/2016 – interesting agency as brand. I wonder if we’ll see ‘NBC teams with Facebook’ any time soon?

    Objective-See – handy ransomware blocker for OSX. The Mac has become a major target for hackers and crackers now.

    Japan moves to protect ‘copyrights’ of AI creations | Japan Times – prescient move by Japanese government – it is only a matter of time before other countries have to find ways of dealing with creator / owner issues (paywall)

    Amazon launching YouTube competitor Amazon Video Direct – Business Insider – threat to Facebook Video as well. Things are about to get interesting. It contrasts with Facebook’s move into original content with DigitasLBI

    (2) Tom Stocky – My team is responsible for Trending Topics, and I… – found no evidence that contractors had affected conservative content. It’s probably true, but that won’t stop the doubt seeded in the minds of conservative supporters

    Ten Years — The Year of the Looking Glass — Medium – Reflections on working over the past ten years at Facebook

    Free Microsoft Windows 10 upgrade campaign hasn’t been blowout success – Business Insider – it depends how you consider success

    The Vintage Watch Boom | Intelligence | BoF – part of this is also down to Swiss watch makers treating the industry like fast fashion rather than heirloom designs

    WeChat Campaign Spotlight: Montblanc Gives Chinese Fans a Digital History Lesson | Jing Daily – smaller more discrete items like pens and wallets still do well in gift giving – more on luxury related items here.

    Huawei V8 leaked also gets a dual camera design – Gizchina.com – Honor device looks like it would cannibalise sales

    Why the Home Wars Aren’t the Phone Wars — The Information – not a zero sum game (paywall)

    JD.com sees 47% rise in Q1 revenue | Shanghai Daily – I wonder how much is due to WeChat integration?