By the 1980s, radio dramas were in decline. This is in stark contrast to the first half of the century when famous literary and comic book characters had their own shows which covered everything from science fiction and fantasy to crime and horror. Famous names like Sherlock Holmes, Count Dracula, Batman, Superman, The Spirit, Buck Rogers, Flash Gordon, Philip Marlowe and Sam Spade all appeared on radio. The Star Wars radio dramas started as a project to fire interest in the genre.
An academic at the University of Southern California looked to respark interest in radio dramas, using the local campus radio station to rejuvenate NPR Playhouse – the umbrella vehicle for radio dramas on the US National Public Radio (NPR).
These aren’t the droids you are looking for by Scott Beale
The university students moved on from adapting short stories and suggested adapting Star Wars. Director George Lucas was an alumni of USC and helped the production licensing the music and sound effects for a nominal dollar fee. The BBC helped out in return for broadcasting rights in the UK and some of the original stars including Mark Hamill signed on as cast members.
USC went on to dramatise two out of the three films from the original Star Wars trilogy. While they were originally multi-part series, an enterprising YouTuber has put them all together.
Star Wars: Return Of The Jedi: originally 6 episodes (1996) – made by HighBridge Audio instead of NPR or USC. HighBridge had distributed the previous recordings as a recording box set and when NPR and USC couldn’t make the recordings, they stepped in to do it instead.
The Star Wars radio dramas, alongside vintage recordings are enjoying a second life on YouTube in parallel to the increased consumer interest in podcast documentary dramas and Audible’s rejuvenation of audio books.
Jack Ryan final season
Amazon Prime’s adaptation of Tom Clancy’s Jack Ryan franchise is probably the best adaptation that I have been. But all good things must come to an end and we are seeing the final season being rolled out. John Krasinski has arguably played the best version of the titular character and the writers have managed to modernise the show sympathetically. They have managed to make each season very relevant. This time Ryan is investigating a conspiracy of crime that might envelope the entire ‘black budget operations’ of the intelligence and defence communities.
The roads lead back to Myanmar via Shan State rebels and an NGO ostensibly set up to help victims of human trafficking. I look forward to seeing where the rabbit hole goes next.
Threads
I am on Threads – a new micro-blogging alternative to Twitter; so far it’s been underwhelming despite the rapid climb in new members. I am also on Mastadon and Post.News.
Godzilla Minus One
While American adaptions of Godzilla feel grandiose and bloated in nature, Japanese adaptions by Toho Pictures have managed to refresh and take an interesting new take on the titular character in Shin Godzilla. Godzilla Minus One changes things up by setting his rampage in a post-war Japan already devastated by the United States.
Vintage Obscura Radio – back when I used to work at Yahoo! we had an editorial team who surfaced great websites like the Liveplasma, which allowed you to discover new artists and authors based on what you liked. Or The Cloud Appreciation Society. We used to package up the best of these sites in an event called The Finds of The Year. Vintage Obscura Radio would have definitely made the cut. What is Vintage Obscura Radio? It is web radio channel that surfaces songs from YouTube that have less than 30,000 views on YouTube at the time of discovery and were released before 1996.
It’s not powered by a machine learning algorithm, but by 70,000 music obsessed Redditors looking to surface nearly forgotten music. This takes us back to the best parts of the pre-social platform web, where there was more room for the weird and the wonderful. Vintage Obscura Radio is a pleasant distraction from doom scrolling.
Blind Spot Monitor
Ogilvy South Africa put together some clever in-dealership installations to bring the dangers of a vehicle blind spot to light for Volkswagen. Volkswagen were looking to promote the benefits of their IQ DRIVE system which eliminates blind spots for drivers, rather than eliminating other road users.
Gordon Murray’s five favourite cars
Gordon Murray designed some of the most iconic formula one cars for the Brabham and McLaren teams. He went on to design the McLaren F1 road car that preceded the current range of road cars, setting the bar for their looks, performance and handling.
Like Lotus founder Colin Chapman, Murray likes his cars small and light. I understand why, the most dangerous and most fun car I ever owned was a Fiat 126.
Gordon Murray’s five favourites are:
Lotus Elite / Lotus Type 14
DeTomaso Vallelunga
Lancia Appia with a Zagato designed and coach-built body
Abarth 1000GT Bialbero – a car I used to have on the wall of my bedroom as a teen. Bialbero means twin-cam
Alfa Romeo 1600 Junior Zagato
Murray admits that his collection skews towards the 1960s, which was when engineers often had to work with very little.
If
After a particularly trying week, one of our colleagues sent around the poem If by Rudyard Kipling. I found this version recited by Dennis Hopper from sometime in what I guess is some time in 1969 through to 1971.
Dami Lee on Studio Ghibli
Dami talks about the world building in Studio Ghibli films and how its creativity couldn’t have come out of ‘AI’.
Vending machine museum
Back when I first started work, we had a single Klix coffee machine which could just about vend cups of hot or cold water dolloped into a pre-filled plastic cup of coffee mix or powdered orange. These decades old Japanese vending machines put modern western machines to shame and are mechanical wonders.
I haven’t thought about Radio Rentals and its ilk in years. But I started to think of them again with this post. The idea came out of a couple of conversations that I had over the past few months.
What is Radio Rentals?
Radio Rentals is one of a number of brands (Martin Dawes, Granada, Radio Rentals DER and Rumbalows), who used to rent TVs and video recorders. Globalisation made TVs discretionary items and technology made them more reliable.
Maturation of the smartphone market
As of February this year Apple was sitting on a cash hoard of 178 billion US dollars, most of which is kept outside the US to ensure it doesn’t get taxed. It has made the bulk of the money from the iPhone. However the smartphone market is changing, the growth in mature markets is slowing down dramatically, as has smartphone growth in China. The growth in developing markets is being driven by smartphones priced so low that margins are razor thin. Things are so tight that component suppliers have gone under.
Apple is at the premium end of the market but other players are trying to migrate in that direction to which means that the middle of the market and premium products are very similar in terms of industrial design. So if one had a cheap source of capital it would be advantageous to come up with a way to stitch in clients and making it easier to onboard clients from the competition. Rather like the TV rental business of old.
So when Apple launched the 6S range of handsets, this wasn’t much of a surprise
Exclusively at Apple’s retail stores in the US, customers can choose their carrier and get an unlocked iPhone 6s or iPhone 6s Plus with the opportunity to get a new iPhone annually and AppleCare+ on the new iPhone Upgrade Program with monthly payments starting at $32 (US) and $37 (US), respectively.
From a carrier point-of-view this presents a set of mixed blessings, it decouples the handset upgrade path from the consumer’s mobile carrier plan. On the one hand carriers no longer have to foot the high cost of iPhone purchases, but iPhone customers have less of an incentive to sign up to two-year contract with the likes of Verizon or Sprint which will make their cashflow less predictable in the longer term as consumers churn contracts and carriers will have get more creative with their contract incentives.
We may see hybrid deals of content, voice minutes and data – rather like cable companies or BTVision. Of course, having those kind of OTT bundles has implications for for their networks and the likes of HBO are probably not likely to commoditise their product prices so that bandwidth and be saved from a downward spiral.
Apple’s move has some advantages, but isn’t without risks:
Moving consumers to a lease model means a degree of predictable revenues
It provides with a modicum of control over the market for pre-used handsets, if they use it. This huge. Think about the roles that smartphones play in our lives for a moment; they aren’t just communications devices but give an idea of status and self expression as well. Just because cheap smartphones are for sale in the developing world doesn’t means that consumers don’t want the real thing. Apple could tap into a pre-existing informal market of channels to sell pre-owned smartphones into these markets and make their competitors hurt a lot more. It would effectively dig a trench between mid-market and premium handsets and force competitors to go to lower price points
It raises competitive barriers against competitors. Not that many competitors have the access to easy cheap money in order to finance this kind of scheme. If it could be done profitably by third parties; we would see the likes of ICBC and the Bank of China setting up subsidiaries to finance Huawei phone purchases. There is little to no margin in the financing itself. For investors the opportunity cost wouldn’t be worthwhile. Given its lack of profitability the leases can’t be securitised easily to palm the risk off on institutional investors – which was how the likes of MBNA grew their consumer finance businesses. Third parties would need to get involved in areas that aren’t their strength such as a superior supply chain and channel strategy to that held by the wireless carriers to bring down the cost per handset and ensure that the handset was available near the consumer. Apple doesn’t need to make a profit on the leasing business, it just needs to not make a loss
The risks in this move are:
Increased amounts of handset repairs. Many consumers today put up with cracked screens rather than having them repaired due to the cost and inconvenience involved. Going to the leasing model puts all of that back on Apple. If a third party were to attempt it, there would be a whole service network which they would need to build out
Leasing agreements like this will be a magnet for organised and disorganised crime. There will be small but significant loses of handsets from false address fraud to ‘fake thefts’, Apple will be facing the kind of persistent criminal problems that face catalogue retailers to credit card companies
What happens when the US economy tanks and Apple faces default payments on its handset leasing programme?
The strategy relies on consumers seeing a continued value in regularly upgrading their handset. What led to the demise of TV rental companies was: more reliable televisions with the move from discrete components to integrated circuits, real cost reduction of TVs as they became more popular and a lack of compelling reason to upgrade once they had a colour TV. When we think about smartphones, the cost of a handset is being reduced (at least in the Android eco-system), they are generally pretty reliable – the weak points being the easily damaged screen and chemical life of the battery and there hasn’t been significant new use cases from successive generations of handsets
Welcome to my February 2025 newsletter, I hope that your year of the snake has gotten off to a great start. This newsletter marks my 19th issue – which feels a really short time and strangely long as well, thank you for those of you who have been on the journey so far as subscribers to this humble publication. Prior to writing this newsletter, I found that the number 19 has some interesting connections.
In mandarin Chinese, 19 sounds similar to ‘forever’ and is considered to be lucky by some people, but the belief isn’t as common as 8, 88 or 888.
Anyone who listened to pop radio in the mid-1980s to mid-1990s would be familiar with Paul Hardcastle’s documentary sampling ’19’. The song mixed narration by Clark Kent and sampled news archive footage of the Vietnam war including news reports by read by Walter Cronkite. 19 came from what was cited as the average age of the soldier serving in Vietnam, however this is disputed by Vietnam veteran organisation who claim that the correct number was 22. The veteran’s group did a lot of research to provide accurate information about the conflict, overturning common mistakes repeated as truth in the media. It’s a handy reminder that fallacies and trust in media began way before the commercial internet.
New reader?
If this is the first newsletter, welcome! You can find my regular writings here and more about me here.
Things I’ve written.
Zing + more things – HSBC’s Zing payments system was shut down and was emblematic of a wider challenge in legacy financial institutions trying to compete against ‘fintech startups. I covered several other things as well including new sensor technology
The 1000 Yen ramen wall is closing down family restaurants across Japan. A confluence of no consumer tolerance for price elasticity due to inflation driven ingredients costs is driving them to the wall. Innovation and product differentiation have not made a difference.
Luxury wellness – why luxury is looking at wellness, what are the thematic opportunities and what would be the competitors for the main luxury marketing conglomerates be successful.
Technical capability notice – having read thoroughly about the allegations that Apple had been served with an order by the British government to provide access to its customer iCloud drive data globally – I still don’t know what to think, but didn’t manage to assuage any of my concerns.
Books that I have read.
World Without End: The million-copy selling graphic novel about climate change by Jean-Marc Jancovici and Christophe Blain. In Japan, graphic novels regularly non-fiction topics like text books or biographies. A French climate scientist and illustrator collaborated to take a similar approach for climate change and the energy crisis. Their work cuts through false pre-conceptions and trite solutions with science.
Laws of UX by Jon Yablonski. Yablonski breaks down a number of heuristics or razors based on psychological research and how it applies to user experience. These included: Jakob’s Law, Fitt’s Law, Hick’s Law, Miller’s Law, Peak-End Rule and Tesler’s Law (on complexity). While the book focuses on UX, I thought of ways that the thinking could be applied to various aspects of advertising strategy.
I re-read Hooked: How to Build Habit-Forming Products by Nir Eyal. Eyal’s model did a good job at synthesising B.J. Fogg’s work on persuasive computing, simplifying it into a model that the most casual reader can take and run with it.
Kapferer on Luxury by Jean-Noël Kapferer covers the modern rise of luxury brands as we now know them. Like Dana Thomas’ Deluxe – how luxury lost its lustre Kapferer addresses the mistake of globalised manufacturing and massification of luxury. However Kapferer points out the ‘secret sauce’ that makes luxury products luxurious: the hybridisation of luxury with art and the concept of ‘incomparability’. The absence of both factors explain why British heritage brands from Burberry to Mulberry have failed in their current incarnations as luxury brands.
Black Magic by Masamune Shirow is a manga work from 1983. Masamune is now best known for the creation of Ghost In The Shell which has been turned into a number of anime films, TV series and even a whitewashed Hollywood remake. Despite the title, Black Magic has more in common with space operas like Valerian & Laureline by Pierre Christin and Jean-Claude Mézières than the occult. In the book Masamune explores some of the ideas which he then more fully developed in Ghost In The Shell including autonomous weapons, robots and machine intelligence.
Doll by Ed McBain. Doll was a police procedural novel written in 1965 that focused on the model agency industry at the time. The novel is unusual in that it features various artistic flourishes including a model portfolio and hand written letters with different styles of penmanship. The author under the McBain pen name managed to produce over 50 novels. They all have taunt dialogue that’s ready for TV and some of them were adapted for broadcast, notably as an episode of Columbo. You can see the influence of McBain’s work in the likes of Dick Wolf’s productions like the Law & Order, FBI and On Call TV series franchises.
Things I have been inspired by.
Can money make you happy?
Past research indicated that happiness from wealth plateaued out with a middle class salary. The latest research via the Wharton School at the University of Pennsylvania indicates that might not be the case instead, earning more makes you happier and there might not be a point at which one has enough. The upper limit on the research seems to have been restricted by finding sufficiently rich research respondents rather than natural inclination. As a consumer insight that has profound implications in marketing across a range of sectors from gaming to pensions and savings products.
AgeTech
I came across the concept of ‘agetech’ while looking for research launched in time for CES in Las Vegas (7 – 11, January 2025). In the US, the Consumer Technology Association (CTA) and American Association of Retired People (AARP) have put together a set of deep qualitative and quantitative research looking at the needs of the ‘aged consumer’ for ‘AgeTech’. AgeTech isn’t your Grandma iPad or your boomer CEO’s laptop. Instead it is products that sit at the intersection of health, accessibility and taking care of oneself in the home. The top five perceived age technologies are connected medical alert devices,digital blood pressure monitors, electric or powered wheelchairs/scooters, indoor security cameras, and electronic medication pill dispenser/reminders. Their report 2023 Tech and the 50-Plus, noted that technology spending among those 50-plus in America is forecast to be more than $120 billion by 2030. Admittedly, that ’50-plus’ label could encompass people at the height of their career and family households – but it’s a big number.
It even has a negative impact on the supply side of the housing market for younger generations:
The overwhelming majority (95%) of Americans aged 55 and older agree that aging in place – “the ability to live in one’s own home and community safely, independently, and comfortably, regardless of age, income, or ability level” – is an important goal for them. This is up from 93% in 2023.
The Mayfair Set v 2.0
During the summer of 1999, a set of documentaries by Adam Curtis covered the reinvention of business during the latter half of the 20th century was broadcast. I got to discover The Mayfair Set much later on. In the documentaries it covered how the social contract between corporates and their communities was broken down and buccaneering entrepreneurs disrupted societal and legal norms for profit. There is a sense of de ja vu from watching the series in Meta’s business pivots to the UK government’s approach to intellectual property rights for the benefit of generative AI model building.
It probably won’t end well, with the UK population being all the poorer for it.
The Californian Ideology
As to why The Mayfair Set 2.0 is happening, we can actually go back to a 1995 essay by two UK based media theorists who were at the University of Westminster at the time. It was originally published in Mute magazine.
This new faith has emerged from a bizarre fusion of the cultural bohemianism of San Francisco with the hi-tech industries of Silicon Valley. Promoted in magazines, books, TV programmes, websites, newsgroups and Net conferences, the Californian Ideology promiscuously combines the free-wheeling spirit of the hippies and the entrepreneurial zeal of the yuppies. This amalgamation of opposites has been achieved through a profound faith in the emancipatory potential of the new information technologies. In the digital utopia, everybody will be both hip and rich. Not surprisingly, this optimistic vision of the future has been enthusiastically embraced by computer nerds, slacker students, innovative capitalists, social activists, trendy academics, futurist bureaucrats and opportunistic politicians across the USA.
It reads like all these things at once:
A prescient foreshadowing from the past.
Any Stewart Brand op-ed piece from 1993 onwards.
The introduction from an as-yet ghost written book on behalf of Sam Altman, a la Bill Gates The Road Ahead.
A mid-1990s fever dream from the minds of speculative fiction authors like Neal Stephenson, William Gibson or Bruce Sterling.
What the essay makes clear is that Peter Thiel, Larry Ellison and Elon Musk are part of a decades long continuum of Californian Ideology, all be it greatly accelerated; rather than a new thing. One of the main differences is that the digital artisans no longer have a chance to get rich with their company through generous stock options.
Even Steve Jobs fitted in with the pattern. For a hippy he drove a 5 litre Mercedes sports car, parked in the handicapped spaces in the Apple car park and had a part in firing Apple’s first gay CEO: Michael Scott because of homophobia and Scott’s David Brent-like handling of Black Wednesday. It may be a coincidence that Tim Cook didn’t come out publicly as gay until over three years after Steve Jobs died.
… a European strategy for developing the new information technologies must openly acknowledge the inevitability of some form of mixed economy – the creative and antagonistic mix of state, corporate and DIY initiatives. The indeterminacy of the digital future is a result of the ubiquity of this mixed economy within the modern world. No one knows exactly what the relative strengths of each component will be, but collective action can ensure that no social group is deliberately excluded from cyberspace.
A European strategy for the information age must also celebrate the creative powers of the digital artisans. Because their labour cannot be deskilled or mechanised, members of the ‘virtual class’ exercise great control over their own work. Rather than succumbing to the fatalism of the Californian Ideology, we should embrace the Promethean possibilities of hypermedia. Within the limitations of the mixed economy, digital artisans are able to invent something completely new – something which has not beenpredicted in any sci-fi novel. These innovative forms of knowledge and communications will sample the achievements of others, including some aspects of the Californian Ideology. It is now impossible for any serious movement for social emancipation not to incorporate feminism, drug culture, gay liberation, ethnic identity and other issues pioneered by West Coast radicals. Similarly, any attempt to develop hypermedia within Europe will need some of the entrepreneurial zeal and can-do attitude championed by the Californian New Right. Yet, at the same time, the development of hypermedia means innovation, creativity and invention. There are no precedents for all aspects of the digital future. As pioneers of the new, the digital artisans need to reconnect themselves with the theory and practice ofproductive art. They are not just employees of others – or even would-be cybernetic entrepreneurs.
They are also artist-engineers – designers of the next stage of modernity.
Barbrook and Cameron rejected the idea of a straight replication of the Californian Ideology in a European context. Doing so, despite what is written in the media, is more like the rituals of a cargo cult. Instead they recommended fostering a new European culture to address the strengths, failings and contradictions implicit in the Californian Ideology.
Chart of the month: consumer price increases vs. wage increases
This one chart based on consumer price increases and wage increases from 2020 – 2024 tells you everything you need to know about UK consumer sentiment and the everyday struggle to make ends meet.
Things I have watched.
The Organization – Sydney Poitier’s last outing as Virgil Tibbs. The Organization as a title harks back to the 1950s, to back when the FBI were denying that the Mafia even existed. Organised crime in popular culture was thought to be a parallel corporation similar to corporate America, but crooked. It featured in the books of Richard Stark. This was despite law enforcement stumbling on the American mafia’s governing body in 1957. Part of this was down to the fact that the authorities believed that the American arm of the mafia were a bulwark against communism. Back to the film, it starts with an ingenious heist set piece and then develops through a series twists and turns through San Francisco. It was a surprisingly awarding film to watch.
Nakita – Nakita is an early Luc Besson movie made after Subway and The Big Blue. It’s an action film that prioritises style and attitude over fidelity to tactical considerations. The junkies at the start of the film feel like refugees from a Mad Max film who have happened to invade a large French town at night. It is now considered part of the ‘cinéma du look’ film movement of the 1980s through to the early 1990s which also features films like Diva and Subway. Jean Reno’s character of Victor the Cleaner foreshadows his later breakout role as Leon. It was a style of its time drawing on similar vibes of more artistic TV ads, music videos, Michael Mann’s Miami Vice TV series and films Thief and Manhunter.
Stephen Norrington’s original Blade film owes a lot to rave culture and cinéma du look as it does to the comic canon on which it’s based. It’s high energy and packed with personality rather like a darker version of the first Guardians of The Galaxy film. Blade as a character was influenced by blaxploitation characters like Shaft in a Marvel series about a team of vampire hunters. Watching the film almost three decades after it came out, it felt atemporal – from another dimension rather than from the past per se. Norrington’s career came off the rails after his adaption of The League of Extraordinary Gentlemen did badly at the box office and star Wesley Snipes went to jail for tax-related offences.
The Magnificent Seven– I watched the film a couple of times during my childhood. John Sturges had already directed a number of iconic films: Bad Day at Black Rock and Gunfight at The OK Corral. With The Magnificent Seven, he borrowed from The Seven Samurai. It was a ‘Zappata western’ covering the period of the Mexican revolution and was shot in Cuernavaca, Mexico. The film did two things to childhood me: made me curious about Japanese cinema and storytelling. There are some connections to subsequent Spaghetti Westerns:
Eli Wallach played a complex Mexican villain in bothThe Magnificent Seven and Leone’s The Good, The Bad & The Ugly.
The visual styling of the film is similar to spaghetti westerns, though the clothes were still too clean, Yul Brynner’s role as the tragic hero in black is a world-away from the traditional Hollywood coding of the good guys wearing white hats (or US cavalry uniforms).
The tight, sparse dialogue set the standard for the Dollars Trilogy and action films moving forward
Zappata westerns were the fuel for more pro-leftist films in the spaghetti western genre. While The Magnificent Seven still has a decidedly western gaze, it took on racism surprisingly on the nose for a Hollywood film of this era.
Watching it now as a more seasoned film watcher only sharpened my appreciation of The Magnificent Seven.
Breaking News by Johnnie To feels as much about now as it when the film was shot 20 years ago. First time I watched it was on the back of a head rest on a Cathay Pacific flight at the time. Back then I was tired and just let the film wash over me. This time I took a more deliberate approach to appreciating the film. In the film the Hong Kong Police try and control and master the Hong Kong public opinion as a robbery goes wrong. However the Hong Kong Police don’t have it all their own way as the criminals wage their own information campaign. This film also has the usual tropes you expect from Hong Kong genre of heroic bloodshed films with amazing plot twists and choreographed action scenes along with the spectacular locations within Hong Kong itself. Watching it this time, I got to appreciate the details such as the cowardly dead-beat Dad Yip played by veteran character actor Suet Lam.
Useful tools.
Current and future uncertainties.
This could be used as thought starters for thinking about business problems for horizon scanning and scenario planning. It’s ideal as fuel for you to then develop a client workshop from. But I wouldn’t use something this information dense in a client-facing document. You can download it as a high resolution PDF here.
Guide to iPhone security
Given the propensity of phone snatching to take over bank accounts and the need to secure work phones, the EFF guide to securing your iPhone has a useful set of reminders and how-to instructions for privacy and security settings here.
Novel recommendations
I got this from Neil Perkin, an LLM-driven fictional book recommendation engine. It has been trained on Goodreads (which reminds me I need to update my Goodreads profile). When I asked it for ‘modern spy novels with the class of John Le Carre’ it gave me Mick Herron’s Slow Horses, Chris Pavone’s The Expats and Chris Cumming’s The Trinity Six. All of which were solid recommendations.
Smartphone tripod
Whether it’s taking a picture of a workshop’s forest of post-it notes or an Instagrammable sunset a steady stand can be really useful. Peak Design (who were falsely accused of being a ‘snitch‘) have come up with a really elegant mobile tripod design that utilises the MagSafe section on the back of an iPhone.
Apple Notes alternative
I am a big fan of Apple Notes as an app. I draft in it, sync ideas and thoughts across devices using it. But for some people that might not work – different folks for different strokes. I was impressed bu the quality of Bear which is a multi-platform alternative to the default Notes app.
The sales pitch.
I am now taking bookings for strategic engagements; or discussions on permanent roles. Contact me here.
The Washington Postalleged that the British government had served a technical capability notice against Apple in December 2024 to provide backdoor global access into encrypted Apple iCloud services. The BBC’s subsequent report appears to support the Post’s allegations. And begs philosophical question about what it means when the government has a copy of your ‘digital twin’?
What is a technical capability notice
A technical capability notice is a legal document. It is issued by the UK government that compels a telecoms provider or technology company that compels them to maintain the technical ability to assist with surveillance activities like interception of communications, equipment interference, or data acquisition. When applied to telecoms companies and internet service providers, it is usually UK only in scope. What is interesting about the technical capability notice allegedly served against Apple is extra-territorial in nature. The recipient of a technical capability notice, isn’t allowed to disclose that they’ve been served with the notice, let alone the scope of the ask.
Apple outlined a number of concerns to the UK parliament in March 2024:
Breaks systems
Lack of accountability in the secrecy
Extra-territoriality
Tl;DR – what the UK wants with technical capability notices is disproportionate.
Short history of privacy
The expectation of privacy in the UK is a relatively recent one. You can see British spy operations going back to at leas the 16th century with Sir Francis Walsingham. Walsingham had a network that read couriered mail and cracked codes in Elizabethan England.
By Victorian times, you had Special Branch attached to the Metropolitan Police and related units across the British Empire. The Boer War saw Britain found permanent military intelligence units that was the forerunner of the current security services.
By world war one the security services as we now know them were formed. They were responsible to intercept mail, telegraph, radio transmissions and telephone conversations where needed.
Technology lept forward after World War 2.
ECHELON
ECHELON was a cold war era global signals intelligence network ran by Australia, Canada, New Zealand, the UK and the US. It originated in the late 1960s to monitor the military and diplomatic communications of the Soviet Union and its Eastern Bloc allies during the Cold War, the ECHELON project became formally established in 1971.
ECHELON was partly inspired by earlier US projects. Project SHAMROCK had started in 1940 and ran through to the 1970s photographing telegram communications in the US, or transiting through the US. Project MINARET tracked the electronic communications of listed American citizens who travelled abroad. They were helped in this process by British signals intelligence agency GCHQ.
In 2000, the European Commission filed a final report on ECHELON claimed that:
The US-led electronic intelligence-gathering network existed
It was used to provide US companies with a competitive advantage vis-à-vis their European peers; rather like US defence contractors have alleged to undergone by Chinese hackers
Capenhurst microwave tower
During the cold war, one of the main ways that Irish international data and voice calls were transmitted was via a microwave land bridge across England and on to the continent.
Dublin Dame Court to Holyhead, Llandudno and on to Heaton Park. Just next to the straight line path between Llandudno and Heaton Park was a 150 foot tower in Capenhurst on the Wirral. This siphoned off a copy of all Irish data into the British intelligence system.
Post-Echelon
After 9/11, there were widespread concerns about the US PATRIOT Act that obligated US internet platforms to provide their data to US government, wherever that data was hosted. After Echelon was exposed, it took Edward Snowden to reveal PRISM that showed how the NSA was hoovering up data from popular internet services such as Yahoo! and Google.
RAMPART-A was a similar operation taking data directly from the world’s major fibre-optic cables.
US programme BULLRUN and UK programme Edgehill were programmes designed to crack encrypted communications.
So privacy is a relatively new concept that relies the inability to process all the data taken in.
Going after the encrypted iCloud services hits different. We are all cyborgs now, smartphones are our machine augmentation and are seldom out of reach. Peering into the cloud ‘twin’ of our device is like peering into our heads. Giving indications of hopes, weaknesses and intent. Which can then be taken and interpreted in many different ways.
What would be the positive reasons to do a technical capability notice?
Crime
Increasing technological sophistication has gone hand in hand with the rise of organised crime groups and new criminal business models such as ‘Klad’. Organised crime is also transnational in nature.
But criminals have already had access to dedicated criminal messaging networks, a couple of which were detailed in Joseph Cox’ Dark Wire . They use the dark web, Telegram and Facebook Marketplace as outlets for their sales.
According to Statista less than six percent of crimes in committed in the UK resulted in a charge or summons in 2023. That compares to just under 16 percent in 2015.
Is going after Apple really going to result in an increased conviction rate, or could the resources be better used elsewhere?
Public disorder
Both the 2011 and 2024 riots caught the government off-guard. Back in 2011, there was concern that the perpetrators were organising over secure BlackBerry messaging. The reality that the bulk of it was being done over social media. It was a similar case with the 2024 public disturbances as well.
So gaining access to iCloud data wouldn’t be that much help. Given the effort to filter through it, given that the signals and evidence were out there in public for everyone to see.
The big challenge for the police was marshalling sufficient resources and the online narrative that took on a momentum of its own.
Paedophiles
One of the politicians strongest cards to justify invasion of privacy is to protect against nonces, paedos and whatever other label you use to describe the distribution of child sexual abuse images. It’s a powerful, emotive subject that hits like a gut punch. The UK government has been trying to explore ways of understanding the size of abuse in the UK.
Most child abuse happens in the home, or by close family members. Child pornography rings are more complex with content being made around the world, repeatedly circulated for years though various media. A significant amount of the content is produced by minors themselves – such as selfies.
The government has a raft of recommendations to implement from the The Independent Inquiry into Child Sexual Abuse. These changes are more urgently needed like getting the police to pay attention to vulnerable working-class children when they come forward.
Terrorism
The UK government puts a lot of work into preventing and combating terrorism. What terrorism is has evolved over time. Historically, cells would mount terrorist attacks.
Eventually, the expectation of the protagonist surviving the attack changed with the advent of suicide tactics. Between 1945 and 1980, these were virtually unheard of. The pioneers seem to have been Hezbollah against UN peacekeepers in Lebanon.
This went on to influence 9/11 and the London bombings. The 9/11 commission found that the security services didn’t suffer from a lack of information, but challenges in processing and acting on the information.
More recently many attacks have been single actors, rather than a larger conspiracy. Much of the signs available was in their online spiral into radicalisation, whether its right-wingers looking to follow the example of The Turner Diaries, or those that look towards groups like ISIS.
Axel Rudakubana’s actions in Southport doesn’t currently fit into the UK government’s definition of terrorism because of his lack of ideology.
I am less sure what the case would be for being able to access every Apple’s cloud twin of their iPhone. The challenge seems to be in the volume of data and meta data to sift through, rather than a lack of data.
Pre-Crime
Mining data on enough smartphones over time may show up patterns that might indicate an intent to do a crime. Essentially the promise of predictive crime solving promised in the Tom Cruise dystopian speculative future film Minority Report.
Currently the UK legal system tends to focus on people having committed a crime, the closest we have to pre-crime was more intelligence led operations during The Troubles that were investigated by the yet to be published Stalker/Sampson Inquiry.
There are so many technical, philosophical and ethical issues with this concept – starting with what it means for free will.
What are the negative reasons for doing a technical capability notice?
The UK Government supports strong encryption and understands its importance for a free, open and secure internet and as part of creating a strong digital economy. We believe encryption is a necessary part of protecting our citizens’ data online and billions of people use it every day for a range of services including banking, commerce and communications. We do not want to compromise the wider safety or security of digital products and services for law abiding users or impose solutions on technology companies that may not work within their complex systems.
Extra-territorial reach
Concerns about the US PATRIOT Act and PRISM saw US technology companies lose commercial and government clients across Europe. Microsoft and Alphabet were impacted by losing business from the likes of UK defence contractor BAE Systems and the Swedish government.
The UK would likely experience a similar effect. Given that the UK is looking to biotechnology and technology as key sectors to drive economic growth, this is likely to have negative impact on:
British businesses looking to sell technology services abroad (DarkTrace, Detica and countless fintech businesses). They will lose existing business and struggle to make new sales.
Britain’s attractiveness to inbound investments be it software development, regional headquarter functions or infrastructure such as data centres. Having no exposure to the UK market may be more attractive to companies handling sensitive data.
You have seen a similar patten roll out in Hong Kong as more companies have moved regional headquarters to Singapore instead.
The scope of the technical capability notice, as it is perceived, damages UK arguments around freedom-of-speech. State surveillance is considered to have a chilling effect in civilian discussions and has been criticized in the past, yet the iCloud backdoor access could be considered to do the exactly same thing as the British government opposes in countries like China, Hong Kong and Iran.
Leverage
The UK government has a challenge in terms of the leverage that it can bring to bear on foreign technology multinationals. While the country has a sizeable market and talented workforce, it’s a small part of these companies global revenues and capabilities.
They can dial down services in the UK, or they can withdraw completely from the UK marketplace taking their jobs and infrastructure investment with them. Apple supports 550,000 jobs through direct employment, its supply chain, and the iOS app economy. In 2024, Apple claimed that it had invested over £18 billion over the previous five years.
In terms of the number of people employed through Apple, it’s a big number, let me try to bring it to life for you. Imagine for a moment if every vehicle factory (making cars, tractors,, construction vehicles, race cars and wagons), parts plant, research and development, MOT station, dealership and repair shop in the UK fired half their staff. That is the toll that Apple leaving the UK would have on unemployment.
Now think about how that would ripple through the community. Less goods bought in the supermarket, less pints poured in a pub or less frequent hair cuts given.
Where’s the power in the relationship between the tech sector and the government?
Precedent
Once it is rumoured that Apple has given into one country’s demands. The equivalent of technical capability notices are likely to be employed by governments around the world. Apple would find it hard not to provide similar access to other 5is countries, China, India and the Gulf states.
Even if they weren’t provided with access, it’s a lot easier to break in when you know that a backdoor already exists. A classic example of this in a different area is the shock-and-awe felt when DeepSeek demonstrated a more efficient version of a ChatGPT-like LLM. The team had a good understanding of what was possible and started from there.
The backdoor will be discovered, if not by hackers then by disclosure like the Capenhurst microwave tower that was known about soon after it went up, or by a Edward Snowden-like whistle-blower given the amount of people that would have access to that information in allied security apparatus.
This would leave people vulnerable from around the world to authoritarian regimes. The UK is currently home to thousands of political emigres from Hong Kong who are already under pressure from the organs of the Chinese state.
From a domestic point-of-view while the UK security services are likely to be extremely professional, their political masters can be of a more variable quality. An authoritarian populist leader could put backdoors allowed by a technical capability notice to good use.
Criminal access
The hackers used by intelligence services, especially those attributed to China and Russia have a reputation for double-dipping. Using it for their intelligence masters and then also looking to make a personal profit by nefarious means. Databases of iCloud data would be very tempting to exploit for criminal gain, or sell on to other criminals allowing them to mine bank accounts, credit cards, conduct retail fraud.
It could even be used against a country’s civilians and their economy as a form of hybrid warfare that would be hard to attribute.
In the past intelligence agencies were limited in terms of processing the sea of data that they obtained. But technology moves on, allowing more and more data to be sifted and processed over time.
What can you do?
You’ve got nothing to hide, so why worry? With the best will in the world, you do have things to hide, if not from the UK government then from foreign state actors and criminals – who are often the same people:
Your bank account and other financial related logins
Personal details
Messages that could be taken out of context
I am presuming that you don’t have your children’s photos on your social media where they can be easily mined and fuel online bullying. Your children’s photos on your phone could be deep faked by paedophiles or scammers.
Voice memos that can be used to train a voice scammer’s AI to be good enough
Client and proprietary information
Digital vehicle key
Access to academic credentials
Access to government services
So, what should you do?
Here’s some starting suggestions:
Get rid of your kids photos off your phone. Get a digital camera, have prints made to put in your wallet, a photo album book, use an electronic picture frame that can take an SD card of images and doesn’t connect to the web or use a cloud service.
Set up multi-factor authentication on passwords if you can. It won’t protect you against a government, but it will make life a bit more difficult for criminals who may move on to hacking someone else’s account instead – given that there is a criminal eco-system to sell data en-masse.
Use the Apple password app to generate passwords, but keep the record off them offline in a notebook. If you are writing them down, have two copies and use legible handwriting.
You could delete ‘important’ contacts from your address book and use an old school filofax or Rolodex frame for them instead. You’re not likely to be able to do this with all your contacts, it wouldn’t be practical. If you are writing them down, have two copies and use legible handwriting.
Have a code word with loved ones. Given that a dump of your iCloud service may include enough training data for a good voice AI, having a code word to use with your loved ones could prevent them from getting scammed. I put this in place ages ago as there is enough video out there on the internet of me in a public speaking scenario to train a passable voice generative AI tool.
Use Signal for messaging with family and commercially sensitive conversations.
My friend and former Mac journalist Ian Betteridgerecommended using an alternative service like Swiss-based Proton Cloud. He points out that they are out of the legal jurisdiction of both the US and UK. However, one has to consider history – Crypto AG was a Swiss-based cryptography company actually owned by the CIA. It gave the intelligence agency access to secure communications of 120 countries including India, Pakistan and the Holy See. Numerous intelligence services including the Swiss benefited from the intelligence gained. So consider carefully what you save to the cloud.
if you are not resident in the UK, consider using ‘burn devices’ with separate cloud services. When I worked abroad, we had to do client visits in an authoritarian country. I took a different cellphone and laptop to protect commercially sensitive information. When I returned these were both hard reset by the IT guy and were ready for future visits. Both devices only used a subset of my data and didn’t connect to my normal cloud services, reducing the risk of infiltration and contamination. The mindset of wanting to access cloud services around the world may be just the thin end of the wedge. Countries generally don’t put down industrial and political espionage as justifications for their intelligence services powers.
What can criminals do?
Criminals already have experience procuring dedicated secure messaging services.
While both dark web services and messaging platforms have been shut down, there is an opportunity to move the infrastructure into geographies that are less accessible to western law enforcement: China, Hong Kong, Macau or Russia for instance. A technical capability notice is of no use. The security services have two options to catch criminals out:
Obtain end devices on the criminal:
While they are unlocked and put them in a faraday cage to prevent the device from being wiped remotely.
Have an informant give you access to their device.
Crack the platform:
Through hacking
Setting the platform up as a sting in the first place.
If the two criminals are known to each other a second option is to go old school using a one-time pad. This might be both having the same edition of a book with each letter or word advancing through the book .
So if you used the word ‘cat’ as the fourth word on line 3 of page 2 in a book you might get something like 4.3.2, which will mean nothing if you don’t have the same book and if the person who wrote the message or their correspondent don’t use 4.3.2 to signify cat again. Instead they would move onwards through the book to find the next ‘cat’ word. A sleuthing cryptographer may be able to guess your method of encryption by the increasing numbers, but unless they know the book your feline secret is secure from their efforts.
Above is two pages from an old one-time pad issued by the NSA called DIANA.
The point is, those criminals that really want to evade security service understanding their business can do. Many criminals in the UK are more likely to rely on a certain amount of basic tactics (gloves, concealing their face, threatening witnesses) and the low crime clearance rate in the UK.
Instead of a technical capability notice, these criminals are usually caught by things like meta analysis (who is calling who, who is messaging who, who is transferring money etc.), investigative police work including stings, surveillance and informers.
Why?
Which begs the questions:
Why Apple and why did they choose to serve it in December 2024?
What trade-offs have the UK government factored in considering the potiential impact on its economic growth agenda and political ramifications?
The who-and-why of the leak itself? Finally, the timing of the leak was interesting, in the early days of the Trump administration.
I don’t know how I feel about the alleged technical capability notice and have more questions than answers.
