Category: ideas | 想法 | 생각 | 考える

Ideas were at the at the heart of why I started this blog. One of the first posts that I wrote there being a sweet spot in the complexity of products based on the ideas of Dan Greer. I wrote about the first online election fought by Howard Dean, which now looks like a precursor to the Obama and Trump presidential bids.

I articulated a belief I still have in the benefits of USB thumb drives as the Thumb Drive Gospel. The odd rant about IT, a reflection on the power of loose social networks, thoughts on internet freedom – an idea that that I have come back to touch on numerous times over the years as the online environment has changed.

Many of the ideas that I discussed came from books like Kim and Mauborgne’s Blue Ocean Strategy.

I was able to provide an insider perspective on Brad Garlinghouse’s infamous Peanut Butter-gate debacle. It says a lot about the lack of leadership that Garlinghouse didn’t get fired for what was a power play. Garlinghouse has gone on to become CEO of Ripple.

I built on initial thoughts by Stephen Davies on the intersection between online and public relations with a particular focus on definition to try and come up with unifying ideas.

Or why thought leadership is a less useful idea than demonstrating authority of a particular subject.

I touched on various retailing ideas including the massive expansion in private label products with grades of ‘premiumness’.

I’ve also spent a good deal of time thinking about the role of technology to separate us from the hoi polloi. But this was about active choice rather than an algorithmic filter bubble.

 

  • Product design stalemate?

    Kurt Anderson wrote an essay in Vanity Fair where he argued that product design in everything from fashion to homewares has stood still over the past two decades. It was an interesting that got me thinking about hypothetical reasons why his theory maybe true.
    Why hasn't design changed
    There were a number of possible factors that I came up with:

    Design – product design education has gone global – design professionals now know more about product design than they ever have done before. You now have product designers who can access the same influences from all over the world from the same place. The design computerised tools haven’t changed radically from the early 1990s but they have become more pervasive. Product design and culture are inextricably linked and culture as we previously knew it has been disrupted.

    Culture – The structure of culture has changed. Where the mass-media, publishers like Taschen and (often hard-to-get) style magazines or fanzines were the arbitors of the latest tribe, high and low culture trends, now Google is likely to turn up images and blogs about what whatever you want. This has meant that fashion is no longer linear in its timeline, but massively parallel: from cosplay and rockabilly  to ‘rugged’ style – fashion sensibilities resonates around the world in a self-sustaining loop with more power than previously.

    The pressures on culture have also changed; in the west there is no longer a sense that progress is inevitable. Even up to the 1990s with the Hubble space telescope and the Channel tunnel; big exciting things were being done and aspects of technology were interesting or exciting. You still have this; only its in China, Brazil and India. Environmental concerns and a wider anti-science movement that has gained momentum have squeezed the joy out of progress.

    Societal change – seems on some levels to be going at an ever faster pace, which means that culture values things like authenticity, by looking to simpler times in the near past. Authenticity comes from:

    • Simplicity
    • Heritage
    • Esoterism
    • Quality

    Globalisation – Autenticity can also be seen to be a backlash against the tyranny of choice that globalsiation has provided. Retailers in the west have created giant sheds to handle their massively expanded but similar product lines. This has promoted a homogeneity in many product lines and product design in those product categories. It has also promoted a throwaway culture: H&M clothing for instance – which is at odds with environmental concerns, particularly when you think about what goes into growing cotton. On the plus side it has also created opportunities for mass bespoke manufacture – supporting various subcultures through ecommerce and better logistics.

    Marketing – finally marketing has changed from being intuitative and demand-driven to being much more data and insights driven in nature and this has affected the product development process with every aspect of it undergoing scrutiny. The key challenge is that often people don’t really know that they want, but the space for vision is now lacking.

    You can find more design related content here.

  • Taoism & social media

    I was watching this video and thinking about taoism and social media. The video is by Irish-Chinese film maker Edwin Lee on the refurbishment of of the Wong Tai Sin Temple in northern Kowloon and thought that it was an excellent metaphor for something I’d been looking to talk about for a while.

    Sik Sik Yuen is the Taoist organisation who look after the temple were faced with a challenge. They were renovating a hall of worship, but didn’t want to see their handiwork be adversely affected by the smoke of traditional prayer offerings. Their solution was an ‘electric’ temple that signifies the offering being accepted. The prayers are then burned in the traditional way by Taoist priests elsewhere.

    So what does taoism & social media have to do with each other?

    Well if you’re like me you’ll have heard a number of times that ‘we need to do something on <insert the social software platform of the day here>‘ or ‘we need to have a <insert owned social media platform here>‘.

    It’s hard to get people to think about things the other way around:

    • What is the problem that you are trying to solve?
    • Is it a new problem or an old problem?
    • If its an old problem, what is wrong with the old way? (If there is nothing wrong with the old way, apart from the fact that its old, is the realpolitik of the new worth it?)
    • How can you solve it and fit into the lives of the people who you are trying to solve the problem for?

    Don’t get me wrong, I am all for innovation and I am quite happy to sell someone the new new thing – particularly if I can use it as a case study to sell other people the new new thing at a later date as well. But a significant amount of the time innovation occurs for all the wrong reasons, delivering little and wasting marketing resources.

    Does your brand really need that latest, greatest Facebook commerce application or are their easier picking to be made optimising what you already have?

    Is there a better creative vehicle rather than social media for what you are trying to achieve; like creating some sort of real-world experience or web-of-no-web application to knit offline and online together?

  • Lean web development + more

    This is more of a wish list of what changes I’d like to see in technology and related areas in the next 12 months. This is based around a number of concepts, a few of which are lean web development, security, SSD pricing, better product design and service breakouts.

    Lean Web Development

    Lean web development. This have gotten ridiculous when the average size of a web page is now 1MB. It adversely affects page load times and assumes that bandwidth for the end audience is limitless, which is a fallacy when you have mobile broadband caps and telecoms providers looking to meter broadband use moving forwards. Lean web development recognises that wireless and wired networks don’t provide the kind of limitless low latency broadband technologists assume exists. It might be about turning the approach to web development on its head and developing for mobile devices first and then adding on content or features depending on the device rather than trying to hyper-mile existing web technologies.

    Security

    A more secure web. At the base level an increased awareness of security: why do companies store credit card details or personal information in unencrypted files? At an architectural level:

    • Re-secured DNS and SSL certificates
    • Secure VPNs over IP v.6 networks
    • Effective IP address and system configuration masking to protect from privacy intrusions and badly executed behavioural advertising

    SSD price decrease

    The price of solid state drives (SSDs) to fall so that they can be used on my MacBook Pro as the primary storage drive for my life. At the moment whilst devices like the MacBook Air are attractive. they don’t have enough storage capacity and act as an adjunct or special purpose personal computing device. At the present time that just isn’t possible. Cloud is interesting as an idea, but the reality of networks doesn’t make it as practical as people seem to think.

    Design

    An increased appreciation of ergonomics in device design. In the mid-90s I had an Apple PowerBook which came with legs that flipped around to angle the keyboard at an optimal angle for typing. My current MacBook Pro doesn’t have any kind of similar feature. My iPhone feels too wide in my hand as a phone and my iPad is awkward to hold. And I haven’t even started into a rant over the pictures under class interface and soft keyboard of the device with no haptic feedback.  Part of this is down to a size-zero aesthetic design obsession and interface designers per-occupation with the Tom Cruise film Minority Report – but its making designs that are not particularly human-friendly and leading to poorer product performance.

    A move away from general purpose technology hardware and smartphones to focused designs. Convergence has been a watchword in hardware and software design. A less positive spin on this is bloatware. In hardware that has meant personal computers and smartphones. The personal computer is currently being challenged for dominance by tablet devices which only use a fraction of the computing power available. Why is it that Microsoft Word only allows me to write as fast in the latest version for the Mac as Word 5.1 which was released two decades ago? It is ironic that smartphones like the Apple iPhone can do a range of great and trivial tasks, but are quite poor at being a phone. Dropped calls, poor call-quality and a form factor that still feels a bit too wide in my hand as I hold it to my ear – it is a great example of being a jack-of-all-trades but master of none. Whilst a Swiss army knife or Leatherman tool is useful at a pinch, you are still better off doing the job with the right tools if available. With software or digital services space and weight aren’t an issue, yet we have products that have overloaded awkward functionality that leads to a poor user experience. By all means get different things to talk to each other: iftt provides a great template for how that should look; but don’t try and do all of those things on the one user space. 37Signals ethos to become the norm, rather than the exception.

    Service break out

    One of the Chinese services like Sina.com’s Weibo crossing over and giving Twitter a run for its money. Sina.com have kept innovating with their product getting ahead of Twitter and innovating in terms of the user experience. A side benefit of compliance with Chinese government legislation has meant that they seem to do a good job on spam as well.

    Wireless choice

    A clear idea of what on earth is happening with Research in Motion | Intel | Sony in the mobile space and excellent differentiated products to bring some choice back into the wireless world rather than more of the same. The wireless device industry is starting to exhibit some of the dynamics of the PC industry: with ARM and Android being the Intel X86 and Microsoft Windows of the handset world, with Apple doing their own things. Costs are coming down but innovation only seems to look like what Apple does at the present time. There is a reduction on the types of form factor designs and interaction methods.

    Media

    The return of Geek Monthly. This was a US publication that I came across in Hong Kong. It’s publisher filed for Chapter 7 bankruptcy, but it got picked up by a new firm looking to get it back on the road. Hopefully they’ll succeed. This Current TV programme should give you an idea of what to expect:

  • Gucci + more news

    Gucci

    Shenzhen sweatshop allegations force Gucci to act – FT.com – PR nightmare and management FAIL for Gucci. The Gucci story is unusual in that it affects service workers. Luxury in Asia requires a certain servility of service that I find uncomfortable and the Gucci story of long oppressive days for retail staff sounds emblematic of it. That its happening in the Gucci Shenzhen store doesn’t surprise me at all

    China

    China Favors Direct Investment to Create ‘New Blood’ in Europe – WSJ

    Maersk builds LatAm “reefer” factory | FT.com – because the cost of production is growing faster in China than Latin America

    Consumer behaviour

    What Wealthy Women Really Want – WSJ

    For Their Children, Many E-Book Fans Insist on Paper – NYTimes.com – the tactile arguments for toddlers are the same reason why I prefer print books

    Culture

    Alan Moore – meet the man behind the protest mask | The Observer – it was a nice literary tail for the Guardian to loop back with Alan Moore

    Paris Review – The Art of Fiction No. 211, William Gibson – interview with the cyber punk don

    Economics

    Housing prices fall in Chinese cities – FT.com – property developers and small businesses have been suffering

    Brussels warns on risk of UK double-dip – FT.com – UK economy stagnating and government’s deficit reduction strategy isn’t working according to a European Commission report – a deep and prolonged recession complemented by continued market turmoil cannot be excluded

    The way (not) to rein in the yen – FT.com A more aggressive quantitative easing programme, targeting 10-year government bonds instead of shorter maturities, would contribute more decisively to ease the pressure on the exchange rate. More importantly, it would also stimulate the largely stagnant domestic economy (paywall)

    The Long Haul to Capitalizing on Web Trends – Digits – WSJAccording to comScore Inc., almost 62% of the ads shown on Facebook in the July through September quarter came from advertisers that are not among the top 1000 digital advertisers in the U.S.; on Yahoo Inc., just 23% come from such small advertisers. These sorts of Facebook advertisers range from nail salons marketing to people who live a particular town, to recruiters targeting employees at a specific company – going down the long tail due to targeting ability, not great on context like Google local search though

    Ideas

    Information: Be careful what you signal | The Economist

    Possibility Is Thrust of 100-Year Starship Study – NYTimes.comin 10,000 years, the speed of humans has jumped by a factor of about 10,000, from a stroll (2.6 m.p.h.) to the Apollo astronauts’ return from the Moon (26,000 m.p.h.). Reaching the nearest stars in reasonable time — decades, not centuries — would require a velocity jump of another factor of 10,000

    Innovation

    Marubeni Launches 3D Printing Service — Tech-On! – interesting that it is aimed at making precision resin dies etc

    Japan

    Japan’s #1 Mascots: Kumamon, Bary-san, and Nishiko-kun | Japan Probe – Japan seems to have mascots for everything, kind of cool actually

    Japan Today | Toshiba to close three semiconductor plants

    Korea

    South Korea’s economy: What do you do when you reach the top? | The Economist – interesting economic profile on Korea

    Luxury

    Von Furstenberg to Chinese Women: Stop Chasing Men – WSJ

    The rise of quiet luxury: Understated chic that is very, very expensive. – Slate Magazine

    China’s Menswear Market (Quietly) Booming « Jing Daily

    Luxury’s anti-social (media) brigade | FT.com – variable adoption

    Brussels finally recognises luxury | FT.com

    Luxury Second-Hand Shops Spreading Like Wildfire In China | Jing Daily

    The moral of Dior’s numbers | FT.com – Galliano story didn’t affect Dior sales

    Media

    Secret documents reveal the flimsy case for Ofcom to give into BBC’s public TV DRM demands – Boing Boing

    Technology

    HP CEO: Apple will become market leader in personal computers | MacNews

    Wireless

    Nokia’s Microsoft Phones May Not Get Traction, Analyst Says – NYTimes.com – no USP, apart from a bucketload of advertising

  • Systeme D

    According to Foreign Policy, the D in Systeme D comes from the French word débrouillard which is used to describe people who are ingenious or resourceful. In the Francophone companies being resourceful means operating outside of proscribed government regulation and bootstrap entrepreneurship hence, systeme D. Back in France, this might have been applied to people smuggling in a new fangled personal computer into the workplace.

    Foreign Policy writer Robert Neuwirth argues that this grey economy exists across the developing world and has been driving economic activity from Chinese factories to African bazaars. Back when I was first visiting Hong Kong, there was a stream of west African business people travelling to Hong Kong. They would go to Chungkung Mansion. Buy a suitcase full of electronics (predominantly cellphones)  and then get a flight home. 

    There was then larger scale players based in Shenzhen and Guangzhou buying product. They then either supplied the merchants of Chungkung Mansions or shipped product home by the container load. Who knows what would happen with the customs in their destination country. Systeme D often relies on the kind of manufacturers relying on shanzhai style innovation. 

    Whilst this black economy would be seen as detrimental in developed countries due to it undermining a system that broadly works (look at the Greek government’s problems with non-payment of taxes). In developing countries where governments are less likely to be looking out for their citizens interests – so the black economy can be considered to be having partly a positive impact.

    The latest trend is that a lot of mainland Chinese people who have worked on infrastructure projects in Africa staying behind and becoming merchants, cutting African entrepreneurs out of the Systeme D model. There are well over a million of these Chinese entrepreneurs now doing business across sub Saharan Africa.

    More information

    The Shadow Superpower – By Robert Neuwirth | Foreign Policy