Category: telecoms | 電信 | 통신 | テレコム

I thought about telecoms as a way to talk about communications networks that were not wireless. These networks could be traditional POTS (plain old telecoms systems), packet switched networks including ethernet or some hybrid of the two.

I started my agency career working during the dot com era. What was happening in the broader technology space was one wave of technology cresting, while another one rose.

In the cresting space was:

Enterprise software (supply chain software, financial systems, database software, middleware software tools).

NIC cards (network interface cards, a way of getting your computer to be able to communicate with an ethernet network. It was a little circuit board that connected on to the mother board and allowed.

Mainframe and  mini-computers. It was around about this time that company owned data centres peaked.

In the rising wave was:

Servers –

  1. Unix servers and workstation grade computers were what hosted the first generation of websites. Names that did particularly well were Sun Microsystems (now part of Oracle) and Silicon Graphics Inc. (SGI). Sun Microsystems ran everything from investment banking models to telecoms billing systems. It’s hardware and software made great web servers. SGI was facing a crisis in its core market of 3D modelling due to Moore’s Law, but its operating systems was still very powerful. They managed to get some work as servers because people had them around in creative agencies.
  2. You also had a new range of servers on the low end. A mix of new suppliers like Cobalt Networks and VA Linux, together with existing companies like Dell who were offering Linux and Windows web servers that were really repackaged local area network file servers.

Enterprise information management software. The web posted its own problems for content management and publishing and companies like Captiva and Open Text rushed in to plug the gap.

Traditional vendors like HP and IBM rushed into provide a mix of software and hardware based solutions including e-business by IBM, which morphed into ‘Smarter Planet’

Telecoms companies – two things happened.

  1. Phone services were deregulated opening up former state owned incumbents to competition in fixed line and mobile telephony
  2. Data services really started to take off. Multinational companies like Shell looked to have a global data network for routing their calls over, so in many respects they looked like their own telecoms company. Then those data networks started to become of interest to the nascent internet providers as well. Mobile data started to gain traction around about the time of the dot com bust

So it made sense that I started to think about telecoms in a wide but wired sense, as it even impacts wireless as a backhaul infrastructure. Whether this is wi-fi into your home router or a 5G wireless network connecting to a fibre optic core network.

  • Ian Jindal on retailing

    Ian Jindal was on top form at the Sense Loft where he presented some interesting ideas about the future of retail. I know Ian from my work with Econsultancy. Ian Jindal is also the editor of Internet Retailing and consults for the great and the good of the retail sector. Some of the observations about technology made by Ian Jindal are of particular interest. I made some notes on the presentation in real time on my mobile phone and will try to elaborate around them in italics:

    The UK

    Ian Jindal addressed the overall health of retail and e-tail in the UK.

    • UK most onlne country outside Korea – we may not have 100MB/second fibre into the home broadband connections, but the way in which UK people engage with the web and engage with e-commerce in terms of the amount they spend and the frequency that they shop online means that they are more online than most other countries outside Korea. Hong Kong has a strong broadband infrastructure but e-commerce is superflous in such a compact space. Japan has become almost post-consumer in the way that they no longer splash out on fast cars and Louis Vuitton accessories. One of the things that makes the UK online is the ubiquitous nature of credit cards – still the most effective payment system infrastructure that has seen off a host of rivals
    • UK is the most sophisticated market – consumers have better knowledge in the UK, they know how to play the system. They understand where voucher programmes are and how to best game them to get benefits. UK consumers haven’t stopped spending but are very value driven. They know retailers weak spots and exploit them to get the best deal for themselves

    2008/2009 sales

    Ian Jindal commented on a retail sector struggling with the fallout of the 2008 financial crisis

    • November big growth due to fire sales – retailers dropping prices enticed consumers online: its a value crunch as much as anything else
    • Volume big but not making money – consumers are buying goods at lower prices and for a given amount of revenue far more is having to be spent on logistics
    • Winners include John Lewis because of gift voucher sales, PCWorld due to the reduced costs of modern big plasma and LCD screens, New Look – why?
    • Successful businesses need to deliver on product, price and promise (and make a profit)
    • Logistics companies screwing the small businesses to service big players like Amazon – in the run up to Christmas 89 per cent  of consumers received their purchases on time, with Amazon it was 97 per cent. Small upstarts will get screwed over on performance as delivery companies prioritise their largest accounts
    • Customers a lot cannier play voucher schemes – they abandoned the voucher sites as soon as the sales kicked in and play the system to maximise value
    • 2009 its about cash, ROI, business focus, focus on SEO and conversion – In the credit crunch the first priority is cash flow, a focus on business efficiency and effectiveness. It moves emphasis from getting traffic to getting conversion as business. Pay-per-click (PPC) buys traffic, but does not guarantee a sale. The high price of PPC means that extreme SEO (search engine optimisation) including hand-building the top 100 search pages
    • Ruthless chopping product lines – To reduce the amount of cash invested in stock and focus product lines on those that sell. A focus on the ‘head’ of the long tail

    Future

    Ian Jindal on the future focused on the problem of getting to close a sale online and the role of data to signal user intent which is still a major problem.

    • PPC is outmoded as a marketing communications vehicle as attention is the goal: PPC gets traffic to the site but is no guarantee of ‘stickiness’ or completion of a sale
    • One-page department store – This was a concept that Ian mentioned. There is no point having consumers trawl through a site the only page that matters is the page that they buy from. This page needs special attention. 
    • Context vended pages based on user intent – The example Ian gave was two consumers using Google: one looks for Levi’s 501 36 inch waist cheap. Price is obviously important so you don’t display a lot of options and put the price front and centre on the page. The second searches for smart jeans dark blue, you provide them instead with a series of large images that they can click on to buy since they don’t know what they want and reduce the emphasis of pricing information on the page
    • Google as department store of the world. Google,  niche players and brands are what will drive online shopping. Affiliates will not exist in present from in two years time. Affiliate marketing falls down for many of the same reasons as PPC, Google is the department store of the world because of the pre-eminent position of search as the front door to the web. Niche players will do well as they can meet consumers need and won’t be under so much price competition pressure
    • CPA (cost-per-acquisition) is symptomatic of an overly simplistic world that doesn’t understand a complex decision making process – Consumers may go to multiple online and offline brand touch points in order to make a purchase. Who is responsible, how do you measure assists and infer linkages?
    • Social bored him shitless, reviews not believable, people moving beyond reviews as inspiration stories – As Ian so eloquently put it social bored him shitless, it achieves very little for a lot of effort on behalf of the retailer. Current review offerings don’t provide a lot of utility to customers who often don’t trust them, whether it is an act of ‘sock puppetry’ or consumers with a very different viewpoint to our own. Reviews are also based on a viewpoint that is needs focused rather than desire focused. We live in a consumer society where most people’s needs are already met, much of current consumption is about desire and aspiration. Consequently, empowering consumers to tell their own aspirational stories is much more powerful – a kind of crowd-sourced version of the old TV ads from the 1980s
    • Co-shoppers as retailers – Ian highlighted a new US site called ThisNext, which uses individuals as retail curators. As their authority increases and consumers click through on their recommendations they get rewarded with ‘maven points’. This is a mix of the best attributes in social and affiliate marketing – tapping into consumer aspirations and their trust of people like them
    • nikeID vender management, intelligence gathering on trends and colors – Rather than nikeID being about mass-customisation and prosumption Ian thought that it was about getting information on trends, what colour ways should Nike be making products in. What combinations never sell. It is more scientific than coolhunters tracking down kids in urban setting of New York or Tokyo and helps support buying decisions. It is all about trying to understand the head of the long tail
    • Cross channelists – retail businesses who can deliver experiences through different channels are more likely to be part of consumers complex purchase decisions

    Evolution of data

    • Data – screw this and you build it on sand – the right data and the right architecture to structure the data is the lifeblood of any retail business. If you get this wrong your decison making process and business is at risk
    • Data is facts – facts works as a good definition of data
    • Meta data – data about data that the data would not know itself
    • The way we use data has changed as the number of nodes that process it change, moving from business analysis to data as a service and mash-ups – Google services and APIs are supported by thousands of servers in a given data centre
    • Social web – evolving to responsive and self configuring services – context, location all start to become important – flickr uses camera details from metadata to provide shopping recommendations
    • APML and microformats – APML is a proxy for intent and understanding the consumer. It shows where they put their time. Microformats allow for data to have more utility than plain HTML data – addresses can be readily imported into address books a la Google Maps using the hcard format
    • Rescue Time time management software allows consumers to make use of their own APML data
    • APML-powered commerce: engagd, phorm, google checkout
    • Entering network age with services such as pique and bazaarvoice  – where predictive services offered based on APML and population monitoring to spot patterns of consumer behaviour
    • location: omnifocus brightkite – includes where 2.0 techniques. From a consumer point-of-view this means a move towards apparent ESP by services as they have an emergent intelligence

    You can find Ian’s slides for this event here.

  • Guanxi online + other news

    Guanxi

    56minus1 :: » guanxi in the Chinese web :: – the rapid rise of Chinese social media has resulted in changes in guanxi. This means more pressure on the government to take action bypassing guanxi. Influencers and experts with a following have a new form of guanxi

    Business

    Yahoo Announces Next Steps in Open Strategy

    What Yahoo Should Do « blog maverick – Yahoo! should go big and buy companies up cheap whilst it can to bulk up on places it could monetise, its open strategy could be leveraged as an advantage to make that happen

    Consumer behaviour

    Youth Marketing Statistics: Traditional Media Sparks Web Searches for 84% of Digital Influencers

    Social media more popular than ever / we are social – nice bit of research from Robin and the guys at we are social

    50 Youth Marketing Trends for 2009 (Part Two 26-50)

    10 Articles on Ethnographic Research 26 Dec 08

    Culture

    Sk8’ers find heaven in foreclosure

    Economics

    Forecasts: Get ready for a three-year recession – no compelling reasons for the economy to snap out of it

    FMCG

    ‘Ugly Betty’ Inspires Dove Campaign in China – Unilever had to go back to the drawing board as Chinese women believed that “a model on billboards is something that women do aspire to, and feel is attainable” so the real beauty concept fell on its ass.

    Germany

    Schober Group – German list broker

    Hong Kong

    Michelin rates Hong Kong, but with which yardstick?

    Black Cross – cool Hong Kong streetwear shop

    How to

    Apple – Business – Theater – Apple’s quick tips theatre

    LinkedIn: Answers: Home – very handy facility if you are on LinkedIn

    How to Hold a Digital Camera

    Phil Windley’s Technometria | Moving Jobs Between Printers in OS X

    21 Settings, Techniques and Rules All New Camera Owners Should Know

    Tweet Manager Twitter App For Complete Twitter Automation – hmm a spam marketers delight, be afraid`

    10 Articles on Working the Idea Cloud, Crowdsourcing and Product Development 30 Dec 08

    Japan

    JET SET – legendary Japanese record store, another reason why I love Japan

    Web 2.0 Asia :: Google might become the top dog in Japan – this is really disappointing, particularly as Asia was the one bright spot in the Yahoo! network

    Japanese business confidence hit hard – International Herald Tribune

    Album of Photographs of Japan – a set on Flickr – cool copyright free pictures from the New York Library

    Korea

    Top Interent News in 2008 – KoreaCrunch

    Legal 

    A Chill on ‘The Guardian’ – The New York Review of Books – interesting discussion in the Tesco Tax Avoidance case.

    Digital Design Blog » Tracking Social Influence: Razorfish Files Patent For Social Media Action Tag

    Marketing 

    South African brand trends for 09 « Underfield

    Communities Dominate Brands: From James Bond’s invisible Aston Martin to the visible non-car in Ford’s Ka Find It campaign – interesting discussion on the web of no web

    Building Relationships is More Important Than Building Links Alone – this completely closes the gap between search agencies and PR agencies if the SEO guys wake up to it

    The plight of branded apps and the future of social marketing » VentureBeat – brand apps on Facebook are a bust

    The Secrets of Marketing in a Web 2.0 World – WSJ.com – basics of web 2.0 for senior management

    Media

    Content Sites Bracing For 50% Revenue Slowdown

    Digging In To MySpace And Facebook’s (Projected) Slump In Ad Sales | paidContent.org

    Tough Love For Microsoft Search

    Online

    cmypitch.com – social network for start-ups and small businesses

    Twitblogs – Sam Sethi’s new business, not sure what the point is though.

    Beet.TV: Ning has 600,000 Networks, Gina Bianchini Writes in The New York Times

    Software

    Things – task management on the Mac

    Telecoms

    SwissCom Tries To Deflect Criticism Of Le Web Internet Failure – Arrington calls SwissCom liars.

  • Optoelectronics + more news

    Optoelectronics

    H.P.’s Hunk of Burning Light – Bits Blog – NYTimes.com – interesting update on optoelectronics in computing. This is an area that has been talked about since I worked in a technology lab at Corning’s old Optical Fibre business in Deeside in the mid-90s. That site is now a greenfield inside the fence of the Toyota engine plant. Optical interconnects still haven’t filled the potential of optoelectronics in computing. Instead while optical processing has been done with optoelectronics in the laboratory; it hasn’t had commercial success yet.

    Design

    G-Shock prototype phone hides its craggy looks at CES, only fears your stares – Engadget – there is something a bit 1990s sci-fi about this design that I really like

    Economics

    Reposting the Chinese Premier’s speech at Cambridge Uni « Perspectives – interesting speech by Wen Jiabao – The Chinese Government maintains that countries should: firstand foremost, run their own affairs well and refrain from shifting troubles onto others; second, carry out cooperation with full sincerity and avoid pursuing one’s own interests at the expense of others; and third, address both the symptoms and the root cause of the problem. A palliative approach will not work. We should not treat only the head when the head aches, and the foot when the foot hurts. As I
    reiterated at the World Economic Forum Annual Meeting in Davos, necessary reform of the international monetary and financial systems should be carried out to establish a new international financial order that is fair, equitable, inclusive and well-managed. We should createan institutional environment conducive to global economic growth. Let me talk briefly about how China has been responding to the crisis. The fallout of the financial crisis on China’s real economy is
    becoming more evident. Since the third quarter of last year, our exports have declined sharply, economic growth has slowed down, and the pressure on employment has been rising. In the face of the grim situation, we have acted decisively. We have made timely adjustment to the direction of our macroeconomic policy, promptly introduced ten measures to expand domestic demand, and formulated a series of related policies.

    When Consumers Cut Back – A Lesson From Japan – NYTimes.com – the UK’s bust isn’t likely to go away any time soon

    China’s mounting pink slips

    Inconvenient truths about fixing China – FT.com – really interesting analysis of China’s economy (paywall)

    Finance

    The End of the Financial World as We Know It – NYTimes.com – Michael Lewis of Liar’s Poker fame gives his take on 2008’s financial debacle

    Ideas

    An interview with William Gibson | The Verge

    Luxury

    LVMH: daring to ditch the runway circus | FT.com – interesting move

    Second-Hand Luxury Market On The Rise In China – Forbes

    Hocked Luxury Watches Make The Good Times Roll At Beijing Pawnshops « Jing Daily

    Marketing

    U.S. military recruiters use video arcades in urban areas – International Herald Tribune – interesting idea, US Army makes recruiting experiential

    Media

    RIAA Says It Will Stop Suing Consumers for Illegal Downloading – Switched

    Online

    The Language and Branding of QQ in China – its all about the context, I just knew of QQ as the dominant IM client

    Retailing

    I, Cringely » Apple, MacWorld and Steve Jobs – the Wal-Mart Connection – interesting analysis

    Online shopping and the Harry Potter effect – science-in-society – 22 December 2008 – New Scientist

    Fashion gets a digital game-changer | FT.comTokyo Girls Collection have been there so much earlier

    Security

    Interesting privacy hardware homebrew kit

    Mega Echelon Option – Cryptome has a very politically skewed but interesting piece alleging that MegaUpload was done in with the help of the intelligence community

    Schneier on Security: Privacy in the Age of Persistence

    Technology

    My MidemNet Presentation: Trent Reznor And The Formula For Future Music Business Models | Techdirt

    Is Venture Capital Dying? – some interesting stuff here Paul Kedrosky points out that technology is a mature sector and green tech is way off prime time. This provides a disconnect that will ripple through to investors, markets and subsidiary sectors like technology integrators, resellers

    Telecoms

    Cisco Plans Big Push Into Server Market – NYTimes.com – this maybe a bridge too far for Cisco, after all what is a router but a couple of line terminators (ADSL, Ethernet, wi-fi, GSM, WCDMA), a server motherboard and a look-up table. Something that IBM, HP or Sun Microsystems could easily throw together and sell at cost just to crush the competition

    Wireless

    Digital Evangelist: Guess that Six Sigma does not work – Ian Wood writes what could be the best obituary that Motorola’s handset division may ever get.

  • 50 books I can recommend

    50 books I can recommend was inspired to write this after having read Zen Habits 50 Amazing and Essential Novels To Enrich Your Library. However it would be presumptious of me to assume that your personal collection of books needed enriching through my intercession, so I decided to choice a more humble title. Some of the books I have picked aren’t novels but I found them influential in their own way. I tried to create the list with a couple of guiding principles – to make the list representative of my tastes and interests, to not overly represent one part of my life and not overly represent a particular author.

    Vintage books at Bebington Reference Library

    I missed out out a number of writers whose work I really enjoy: Robert Louis Stevenson, JRR Tolkein, Terry Pratchett, Raymond Chandler, Elmore Leonard and Bruce Sterling immediately come to mind.

    I’d also be interested in hearing your recommendations for the list, feel free to comment or link back to this post.

    Non-fiction
    • Robert X Cringely – Accidental Empires: How the Boys of Silicon Valley Make Their Millions, Battle Foreign Competition and Still Don’t Get a Date. What Hollywood Babylon did for the film industry Cringely’s book did for technology a decade and a half before Valleywag was even started. The fact that Cringely never got sued by anybody in the book lends credence to the books content. What’s more reading this book in college helped me to easily get a job in technology PR.
    • Tom Wolfe – The Right Stuff. I prefer the new journalism to fictional works of Tom Wolfe, mostly because the truth is usually more fantastic than the imaginary world. Wolfe honed his style in the counterculture of the 1960s with The Electric Kool-Aid Acid Test or Radical Chic and the low/popular culture works featured in Kandy Kolored Tangerine Flake Streamline Baby. Going against the grain Wolfe painted a picture of heroism and goodness in science and engineering at a time in the late 1970s when hippy values had gone mainstream.
    • Michael Wolff – Burn Rate. Wolff was an early ‘Silicon Alley’ net entrepreneur who went through the trials and tribulations of start-up life. Ultimately the only riches it gave him was experience which he shared in this book published at the height of the dot.com boom in the UK.
    • Hunter S. Thompson – Fear and Loathing: On The Campaign Trail’72. Fear and Loathing in Las Vegas and Hell’s Angels make more interesting reading because of their portrayal of a seedy drug-fueled underbelly. But On The Campaign Trail ’72 is a better example of new journalism, opening up the inner workings of the body politic for our own amazement and disgust.
    • Tim Pat Coogan – Michael Collins. Collins is the founding father of modern Ireland and died at the age of 32, he was was a complex polymath and military figure. His actions were subsequently studied by other countries leaders including Yatzik Shamir and Mao Zedong during their fight for independence. His life and death are still emotive issues in Ireland. Coogan provides a comprehensive, authoritative and independent biography of Collins.
    • Will Hutton – The State We’re In. Up until I went to college I wasn’t that interested in reading books about economics. Hutton was then an editor at The Observer and put together The State We’re In which was an analysis of British society from the mid-1960s to the mid-1990s together with lessons learned from more successful economies. The book shaped early policy thinking of the 1997 Blair government. I still consider it to be a great read and would also recommend its sister books The State To Come and The World We’re In.
    • Michael Collins – The Path to Freedom. This is a collection of speeches and essays written by Michael Collins before and during the Irish struggle for independence. What comes out is the well-thought out words of a man who is self taught about the world and is highly literate. One can see a man who was both an idealist and a pragmatist and gain insight into how his views changed from his first essay in the book Freedom Within Grasp For Ourselves To Achieve It to his last published speech before his death.
    • John Gribbin – Deep Simplicity: Chaos Complexity and the Emergence of Life. I first came across Deep Simplicity from my interest in chaos theory and fractals that I developed in college. This book is one of a number of popular science books which are selling well, providing the answers to big questions for a society that has never been more divorced from both science and religion. I revisited Deep Simplicity because the book shows how small simple rules can develop into complex behaviour, the `unforeseen consequence’ that drives a lot of things that currently interest me like behavioural economics. Gribbin treads the line between sexing up science and explaining the mathematics behind it in a clear unambiguous way. The value of Gribbin’s book for me is that it helps me understand phenomena. Many of the unrelated mathematical principles that he discusses to explain physics-related phenomena provide great analogues for my own experience in our changing influence landscape.
    • Sun Tzu – The Art of War. The best and cheapest version to get is Wordsworth Classics. They picked a really good translation of The Art of War. Unlike many business books about The Art of War, this one works best because they have not tried to over analyse it or directly tie it into business strategy. I think that this book is powerful because it acts as a framework to think about problems rather than suggesting answers to business issues. Also for the money, you can’t argue. Probably ties for the most read book in my collection with Zen and the Art of Motorcycle Maintenance.
    • Don Tapscott – Paradigm Shift. Don Tapscott’s Paradigm Shift was required reading when I was in college in the mid-1990s, many of the important concepts such as enterprise collaboration and the co-opting of consumers in the production process are extended and expanded upon in Wikinomics: How Mass Collaboration Changes Everything to include web 2.0 services and the latest iterations of open source software.
    • W.G. Beasley – The Japanese Experience: A Short History of Japan (History of Civilisation). Beasley manages to explain Japanese history from the sixth century to the economic miracle in a clear manner that belies the amount of information that he also gets over. Unlike many similar books this is easy to pick up and read without being well informed about the subject manner and has an excellent glossary at the end. A good start to find out about Japanese history.
    • M Mitchel Waldrop – The Dream Machine: J.C.R. Licklider and the Revolution That Made Computing Personal tells the story from the point-of-view of J C R Linklder, a polymath who was instrumental in putting in place a lot of the projects and infrastructure that was needed to make the necessary developments. Linklider was a psychologist by training who realised the power and potential of technology way before it was possible. Waldrop tells the story well, painting Licklider as a human being: a wonderful polymath, parent, researcher and a useless manager. He also paints the broader historical picture taking in ARPA, DEC, Xerox PARC, Al Gore and the Information Superhighway.
    • Graham McCann – The Essential Dave Allen. Irish comedian Dave Allen was a divisive figure in my house growing up. On one hand you had an Irish man on British television who was very urbane and had a dry sophisticated sense of humour. He was always immaculately turned out in his classic three-piece suits, at a time when Irish people in the UK cleaned up in hospitals and mended the roads for a living. On the other hand his image as a drinker (he did his act with a glass of whiskey in his hand and a cigarette on stage, during the early part of his career) and his strident rejection of Catholicism blinded my parents to the power of his wit. McCann’s book collates the best material from Allen’s act. Since Allen primarily discussed life’s absurdities, much of the material is still relevant now.
    • TimeOut Travel Guides. I have relied on TimeOut travel guides whenever I have spent a decent amount of time in-country for business or holiday purposes. There are few cities that are worthwhile and aren’t covered by TimeOut – Munich being the noticable exception that I have come across so far.
    • Steven Levy – Crypto. Steven Levy has written a number of books, Insanely Great was an interesting history of the original Macintosh, but I prefer Crypto which charted the development of civilian cryptography. If you’ve ever bought anything online you’ve benefited from cryptography. And the reason why you could do this is due to the determination of hackers, geeks and hippies that fought the government and the intelligence services (who felt that they should have a monopoly on it).
    • Carl Bernstein and Bob Woodward – All The President’s Men. Because of the events documented in this book, the authors names became by-words for investigative journalism. The book documents the mundane back-breaking work that broke the Watergate story. A second-volume to this book the much overlooked The Final Days which documents the agonising death of the Nixon administration makes an ideal reading companion as well.
    • Lucius Annaeus Seneca – Letters from a Stoic: Epistulae Morales AD Lucilium. A kind of Zen guide book for Romans, his letters contain all the wisdom and the poise to enable any inquisitive soul to acquire self control, to endure with dignity the burdens of misfortune, to take success and fame with humbleness and cynicism.
    • David Pogue – Mac OS X: The Missing Manual. This isn’t a book that I read religiously, but since I don’t have a tech support person camped out in my kitchen its comforting to know that I have this book for reference. Apple support pages aren’t much use if you can’t boot up Safari.
    • Bryan Burrough and John Heylar – Barbarians At The Gate. This book is emblematic of the greed that fuelled leverage buyout deals in the 1980s. Heylar and Burroughs do a good job taking you inside of the financial mechanisms, explaining them clearly and keeping it simple enough for me to understand. Why is a 20-year-old deal important to someone like me? Well Carl Icahn and Motorola or Yahoo! springs to mind.
    • Wired magazine issues 6.03 – 6.05. These issues contained a series of articles called the Encyclopedia of The New Economy. These articles were written by Wired contributing editor John Browning and Wired senior editor Spencer Reiss. When you look at Chris Anderson’s books The Long Tail and Free, the lessons and knowledge he talks about can be found these articles over a decade before. Combine this with the Digital Citizen supplement that appeared in issue 5.12 and you can see that nothing is new.
    • Dale Carnegie – How To Win Friends And Influence People. This book is a guide to customer relationship management, community management and marketing decades before those terms came into existence. Its a well-written book but without the home-spun folksiness that you get with some modern business books.
    • Daniel Yergin – The Prize. Yergin’s book is the de-facto history of the oil industry. In order to understand the future, it helps to understand how we got there. I picked up this book when I was still working in the oil industry. Given the current economic and political position of oil, I would recommend this book as essential reading.
    • Bethany McLean and Peter Elkind – The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron. I used to work on the Enron account at my first agency that I worked at. They also used another agency in the UK called Gentle Persuasion and their head of PR (VP of marketing and communications) was a lady called Jackie Gentle. We were promoting Enron’s broadband exchange offering which made no sense; from the EIN (Enron Intelligent Network) technology underpinning which was reinventing the wheel of other technologies already out there like MPLS (multi-packet labelling system) and a market that didn’t exist yet. We got paid and did our job, but after reading this book it all started to make sense.
    • Mark Holt and Hamish Muir – 8vo On the Outside. 8vo was one of the trendsetting graphic design outfits of the 80s and 1990s. If you were an early Orange customer – they designed your bill. If you bought many of the releases on Factory Records, or the re-releases under London Records you probably have some of their work in your record or CD collection. If you read magazines like iD or other publications that took iD as their role model, then the typography usually owes a debt to 8vo. What is interesting about this book is the body of work catalogued in an unassuming manner together with the minutiae of running an agency and dealing with challenges before the technology was there to make them trivial (such as Adobe Photoshop, Quark Xpress or Adobe InDesign).
    • Andy Kessler – Wall Street Meat. I prefer Kessler’s book to Frank Partnoy’s F.I.A.S.C.O. and Michael Lewis’ Liar’s Poker. All are very good books, I found Kessler’s personally the most useful in my career. Kessler was a peer of Henry Blodget, Mary Meaker and Jack Grubman. Kessler tells the insanity of the original internet bubble from the finance side. As a young PR person I remember following a NASDAQ-listed telecoms clients business via the Stock Watchlist on My Excite page and noticing how the more business they got, the more expensive it came to service such that revenue and profitabilty were never going to meet and yet hearing analysts bang on about what a great buy the client was.
    • James Gleick – Faster. I was unsure which James Gleick to put in here. Both Faster and Chaos are good books, however in the end I went with Faster. Faster is about the concept of time, or more specifically the modern concept of time poverty. Our efforts to cram more into each day. What has this to do with PR and marketing? A lot, James Gleick’s book gives food for thought on the attention economy and the value of multi-tasked attention.
    • Simon Singh – Fermat’s Last Theorem. It’s not very often that a book can capture the drama and pain involved in scientific discovery. It’s hard to make mathematics sexy but Singh manages it.
    • Paul Stoneman (editor) – Handbook Of The Economics Of Innovation And Technological Change. Most of my text books that I used in college stay on the book shelf, but I like to dip into this one tnow and again. Nothing is ever really new and situations that come up usually have a precedent that you can derive some lessons from.
    • Cynthia Robbins-Roth – From Alchemy to IPO: The Business Of Biotechnology. I got given this book by an ex-colleague. Having no real understanding of the biotechnology sector, this book provided a good primer. Its style leads something to be desired, but the content is high quality.
    • Robert H. Reid – Architects Of The Web. Reid wrote up the profiles of many of the pioneer web companies including Netscape, Real Networks, Marimba, Yahoo! and Silicon Graphics (whose work on VRML was prescient when you think about metaverse services like Second Life.) It’s helpful to revisit the future the way it was envisaged a decade ago and see how close and yet how far we are from reaching those goals.
    • The Pentagram Papers. Design agency periodically published brochures covering esoteric subjects as a form of inspirational materials. It comes in handy when I am doing a one-man brainstorm: providing visually stimulating fodder when I am working from home.
    • Eric S. Raymond – The New Hackers Dictionary. This is pretty much essential for anybody involved in the technology space.
    • Alistair Cooke – America. I love this book not because Cooke’s history of the US is the best history of the country or that the book is particularly relevant given that it finishes around about 1973. I just like the way the book is written. If Cooke was alive now he would have made the most engaging blogger. This book is a relatively early example of multimedia as it was designed to go with a documentary television series of the same name (I can recommend the DVD set of the TV series which is beautifully shot – the series had its own helicopter pilot!).
    Fiction
    • Cory Doctorow – Down and out in the magic kingdom. Two of the key things that people struggle with in understanding the social web is the currency of kudos and the trusted nature of the social web. Doctorow’s science fiction story is an allegory that explains it in an elegant manner through the concept of Whuffie.
    • Sir Arthur Conan Doyle – The Complete Sherlock Holmes. I picked this book up when I used to work shifts. It looked like good value a door stop of a book available for the then tiny sum of 3.99 in the ASDA supermarket. This was before the Net Book Agreement was killed off by an Office of Fair Trading investigation. Conan Doyle had created immaculately constructed stories like the literary equivalent of a Swiss watch movement, that were both compelling and easy to read.
    • Robert Pirsig – Zen And The Art of Motorcycle Maintenance. Zen was a central point of discussion during my last year at college with my friend and landlord Ian. Its a story about how a brilliant man was broken by the system as he wrestled with understanding the fundamental truths of our world. It is an exploration of the metaphysics of quality and and it is a book that I return to for inspiration when things get out of kilter. I have put this book in fiction as its written as a novel. However it does need to be acknowledged that this autobiographical by Pirsig and reflects on his own life and a difficult time in the childhood of his son Christopher. I would also recommend that you read the follow-up book Lila where Pirsig expands on this subject further.
    • Neal Stephenson – Cryptonomicon. I don’t like some of Stephenson’s first works like The Big U and much of the baroque cycles left me cold. I think it would be overkill to put several books from the same author into this list, but if I did you would have Snow Crash, The Diamond Age and tCryptonomicon all in this list. If I have to chose one its Cryptonomicon. Its a mix of action adventure, modern asian history and primer on cryptography that makes this book my choice for the list.
    • Frank Delaney – Ireland. Film director Frederico Fellini said that ‘All art is autobiographical; the pearl is the oyster’s autobiography’. Delaney’s book is the biography of a nation, he captures the Irish condition really well and brings to life the history, the culture and the tradition of storytelling against a background of progress.
    • Douglas Coupland – Generation X. Coupland is more than a novelist he is a zeitgeist meter, his books happen to capture the moment. I have a range of his books in my collection including jPod, Girlfriend In A Coma, Hey Nostradamus!, Shampoo Planet and Microserfs. But if I had to recommend a definitive Coupland book to a reader it would be Generation X which captured the dark humour used by X-ers to escape the suckfest that was their early adulthood.
    • Matt Beaumont – e. e is a book that portrayed the inner workings of an advertising agency. I read it whilst working during the internet boom times in a PR agency which shared much of the craziness of the advertising world. Large budgets, prima-donna clients and pharmaceutically assisted creative thinkers. An ex-copywriter, Beaumont had a good eye for characters and the book was sometimes not very funny precisely because the satire was so close to the truth I was living in at the time. e. was also groundbreaking for its device of storytelling, through email trails rather than a straight narrative.
    • Brett Easton Ellis – American Psycho. Being able to read through the gory bits of this book without putting it down was something of a right of passage amongst my friends and I. Ellis accurately captured how shallow the early and mid-1980s really were, I am sure historians and sociologists will understand that acid house culture was needed by society just to remove us from the banality of 80’s materialism. The books portrayal of Bateman’s psychotic hallucinations make the banal analysis of Huey Lewis and The News and the early works of Whitney Houston even more horrific than they really are. After this book the bland 80s soundtrack of Sade and Whitney will sound strangely sinister.
    • Alan Moore and Kevin O’Neill – League of Extraordinary Gentlemen volume one. Moore and O’Neill have created a strong interpretation of a ficitonal world based on fictional characters co-existing in the same era, a Wold Newton-type technique. Despite the shocking film adaptation, the three volumes of the graphic novel are amazing.
    • Thomas Kinsella – The Tain. The book is is a translation of the Irish epic Tain Bo Cuailnge (in English known as the Cattle Raid of Cooley) which is a centre part of the Ulster Cycle. Kinsella’s translation is widely considered to be an accessible version of the tale. In addition to Kinsella’s translation there are ink prints throughout the book by Louis Le Brocquy add perfectly complement the text.
    • JJ Connolly – The Layer Cake. I read this book and was impressed how the plot unfolded. Many of the characters reminded me of the of the town personalities, door staff and management that I knew back in Liverpool. It was uncanny. If you want an intelligent novel to read on the plane, pick this one up at the airport.
    • Geoff Ryman – 253. Most books tell a story in a broadly linear style, 253 covers a story that is about five minutes in long but tells it through the eyes of the passengers on a tube train. Its a massively parallel story instead of a linear one. 253 is about a Bakerloo tube train with no-one standing and no empty seats can carry 252 passengers. The driver makes 253. Each one has a page devoted to them, divided into three sections – what they look like, what they are thinking and inside information. This structure makes the book very to easy to read during a commute. For its structure and ease of reading alone makes it worthwhile to put on your bookshelf. The fact that its well written is a bonus.
    • Dave Gibbons and Alan Moore – The Watchmen. I originally discovered The Watchmen through a roundabout way. The comedian’s smiley logo was co-opted by Bomb The Bass for the cover of Beat Dis and then by the wider acid house movement. When I first read The Watchmen I was stunned by the complexity and depth of the story. I was also stunned at the kind of issues that the story addressed. This book played a major role in making comics be taken more seriously as a literary art from.
    • Jostein Gaarder – Sophie’s World. I read this during the summer holidays from my first year in university. I was working in an undemanding PR role for an oil exploration company where I was prized by my PR colleagues for having an oil industry background. It was an engaging story that provided a great introduction to philosophy.
    • Christopher Brookmyre – Quite Ugly One Morning. Brookmyre’s tales of investigative journalist Jack Parlabane investigating wrong-doers in the establishment from corrupt mandarins to murderous spooks are great light reading. Quite Ugly One Morning is the first book in the series, which makes it a good entry point into the works of Brookmyre.
    • William Gibson – Neuromancer. clichéd though the cyberpunk thing is now, Gibson’s book is an excellent read in its own right. Reading it is now a rite-of-passage.
    • John Buchan – The Thirty-Nine Steps. I loved this book as a child, it was the archetypal thriller and Buchan manages to keep the tempo up throughout the book.

    Congratulations! You’ve made it to the bottom! If you enjoyed 50 Books I Can Recommend, you can keep up to date with books that I have read here, I update my blog regularly with reviews and my outtakes from them.

  • Semantic autogeneration + more

    Semantic autogeneration

    Adobe Experimenting With Semantic Autogeneration of 3D Worlds – ReadWriteWebAdobe has come up with a great application that goes way further than Microsoft Photosynth “Infinite Images is that it can assemble a world out of any collection of photos, logically connecting them based on the semantics of their descriptive tags. So, for instance, you could take a diverse group of street scenes and stitch them into something resembling Google’s Street View, except that you might start navigating down a street in London and find your self standing on a street in New Delhi.” Very cool and Adobe is the creative defacto standard so this makes sense. – I was thinking about how multimedia used to be assigned to an ‘author’. The idea of language (be it tags or prose) being used to do semantic autogeneration offers the opportunity to tear down the wall between adaptations and a story’s author.

    Design

    A New Look for McDonald’sMcDonald’s is rolling out new designs for its food packaging to “create unique personalities for our menu items by telling a story about each one.” Storytelling through packaging design

    LIFE photo archive hosted by Google – OMG presentations are going to be soooo easy to do now

    Best Ad: Evolution of Logos

    Chung Dha Lam: Animated Businesscards – one of those duh ideas that works really well

    Finance

    Porsches Clever Corner in VW Stock – DealBook – New York Times

    Ideas

    Rough Type: Nicholas Carr’s Blog: What Tim O’Reilly gets wrong about the cloud – I can see this debate going on and on.

    Japan

    Dark Roasted Blend: Vending Machines Craze in Japan

    Media

    Can Manga Help Lagging Bookstore Sales? – Knowledge@Emory

    Online

    A lot of Brits don’t understand search engines | Technology | guardian.co.uk

    Facebook Hemorrhaging Cash, Runs To Dubai For Money

    Software

    Microsoft’s Vista Problem, By the Numbers – Bits Blog – NYTimes.com

    Apple says iPhone is a console experience not a phone

    Technology

    MacBook Pro Tradeoffs – no matte screen, heavier, battery life that sucks. I think I’ll stick with my old model MacBook Pro for a while yet.

    Heaviest Internet Users Also Heavy TV Viewers | WebProNews – so how much attention is paid to either media and is the sum of the attentions worth anything near the undivided attention of an immersive media?

    Telecoms

    Who Killed the VoIP Revolution? – GigaOM

    Web of no web

    TomTom Route Planner Beta – TomTom tries to do a better Google Maps