Ged Carroll

Blog

  • Knee surgery + more things

    What Does Knee Surgery Cost? Few Know, and That’s a Problem – WSJ – no idea of costs and processes – why things are done. The thing that concerns me more is that knee surgery (and other medical processes) need more sensitive work than what business transformation consultants brought to industry. Otherwise it will be kneecapping Belfast-style rather than knee surgery going on

    Struggling Chinese firms offloading assets means property bargains galore for foreign investors | South China Morning Post – Under Chinese law, overseas investors cannot directly buy assets in China. They either have to buy a stake in a company involved in a project, or acquire debt portfolios, mostly from one of the four main managers of distressed assets – a quick change in Chinese law could leave these investors screwed, this looks like a trap to me

    The psychology of popular media culture Twenge, Martin & Spitzberg – American Psychological Association – PDF white paper on trends in media use covering a 40 year period. More media related content here

    China is clear leader in the 5G race – Deloitte | Telecoms.com – interesting, but what about Korea, Singapore etc? I suspect that this is very China vs. US focus

    Botched CIA Communications System Helped Blow Cover of Chinese Agents – Foreign Policy – how the CIA will be able to build trust with agents in the future is going to be a challenge

    Adversaries Could Have Fiddled With US Satellites: DoD IG « Breaking Defense – Defense industry news, analysis and commentary – If Chinese and Russian spies have been doing their jobs well, they might well have been able to compromise some of America’s most important satellites, including the missile launch detection birds known as SBIRS.  A report out today from the Pentagon’s Inspector General says that Air Force Space Command’s failure to safeguard its supply chain means that “an adversary has opportunity to infiltrate the Air Force Space Command supply chain and sabotage, maliciously introduce an unwanted function, or otherwise compromise the design or integrity of the critical hardware, software, and firmware.”

    Macau: the incredible poverty at the heart of world’s richest place | South China Morning Post – the Gini coefficient must be higher than Hong Kong or the US surely?

    Exclusive: U.S. government seeks Facebook help to wiretap Messenger – sources | Reuters – The U.S. government is trying to force Facebook Inc to break the encryption in its popular Messenger app so law enforcement may listen to a suspect’s voice conversations in a criminal probe, three people briefed on the case said, resurrecting the issue of whether companies can be compelled to alter their products to enable surveillance – not terribly surprising. If they manage to achieve this could the method be applied to Signal? Also would there be a precedent to break Apple’s resolve?

    How Björk robots influenced the way we think about the future. | Slate – continues a long patterN – Star Trek communicator and the cellphone, Minority Report and touch interfaces, Neuromancer’s influence on VR – there is a continual feedback loop. It is interesting how much recent sci-fi feels very much rooted in the present

    There’s one thing that some virtual assistants can’t do – understand an Irish accent – Independent.ie – or a regional British accent for that matter

    Robot to star in new Tony Kaye movie 2nd Born – CNET – looking forward to a new Tony Kaye film

    Y Combinator to Set Up China Arm With Ex-Baidu Exec as CEO – Bloomberg – interesting move, I met Yu back at Yahoo! where I found him to be highly strung

  • Loose networks & social connections

    I went to a family funeral and got to think about loose networks and social connections.

    In Ireland the tradition for a funeral is:

    • As soon as possible after death, the body goes to the funeral home. A coroner will have had to sign off on it
    • The body is put on exhibition in the coffin at the funeral home and family greet visitors from the deceased close and loose network who come and pay tribute to the deceased. The coffin is then closed and taken to the church in a procession, which slows as it passes the deceased’s home
    • The following day a funeral mass is held, followed by a procession to the cemetery and then the burial

    This all happens really fast; usually three days from time of death to grave. Those of the family that can make it home try to, but there isn’t much time. So those who are a long haul flight away generally are excused from coming back home.

    In the rural west of Ireland word goes out through a number of channels

    • Local radio – Galway Bay FM lists deaths and funeral information at regular times throughout the day
    • Local newspapers – the deaths feature on their web sites and in their print editiions (depending on publications and the timings of the death). The print edition of the Connacht Tribune comes out on a Thursday; which means that you might miss a mid-week funeral. When I was a kid it would be picked up from the local general store on a Thursday afternoon for the Connacht Tribune
    • RIP.ie – a web service that people can consult to see what funerals are going on in their vicinity
    • Word of mouth then does the rest. Whether its gossip between neighbours, across the counter at a local shop or announced from the pulpit at mass. We would be back in the local general store would on Sunday on the way home from mass for the national Sunday newspaper and a copy of The Irish Farmer’s Journal. But a secondary reason for that visit was to hear of any local deaths in case you’d have to go to pay your respects. Shop owners were perennial gossips and this was a vital role for the community

    Local media and traditions have carved out a distinctive niche that doesn’t involve Facebook or other social media platform

    The people that come along include a mix of closely connected contacts and threads of loose networks including:

    • Family
    • Relatives (second and third cousins, families who are connected via marriage)
    • Close friends
    • People who you knew but may have lost touch with like school friends
    • People you’ve done business with. In my relatives case it was agricultural  contractors and the local hardware store – which has a much wider range of stock than your average ToolStation or Home Depot to deal with the requirements of farms
    • Business relatives and friends of the bereaved

    For the bereaved, the process does as good a job as you can helping the family deal with grief. In the case of my relative who had a sudden heart attack and died it provided closure. The person was eulogised and then sent on the next part of their journey onward.

    For a rural community, made up of small towns and farms it presents an opportunity to reinforce loose networks and business connections. In our family’s case the farm as a business is passed down from generation-to-generation.

    It becomes important for for business people to attend these events to cement business relationships. In our family’s case some of the visitors were business connections of one of my Uncle’s (who is still living) rather than the deceased.

    Attending these events requires commitment. You had attendees travelling over an hour to pay their respects.

    I was a bit surprised by how robust these loose connections were with relatively little reinforcement. It seems the habit of the funeral process plays its part.

  • RXBar + more things

    RXBar runs anti-ad with quirky campaign featuring Ice-T | CMO Strategy – Ad Age – the brutal honesty is likely to get old fast, but shows how breaking the rules works. RXBar being a challenger brand can afford to get away with this in order to build (temporary) brand salience

    From laboratory in far west, China’s surveillance state spreads quietly | Reuters – The scanners are hand-held or desktop devices that can break into smartphones and extract and analyze contact lists, photos, videos, social media posts and email. – Apparently works on iPhones as well as domestic Android handsets

    CEO pay: How the pay-for-performance model fails — Quartz at Work – In the 1970s, shareholders took out about 50% of a company’s profits, while the rest was reinvested in the productive capacity of the firm, including R&D to employee training and rewards. Today, the shareholder gets over 90% between dividends and share buybacks. Today, a 60% or greater weight on equity or equivalents is the norm in pay packages. – this isn’t new Will Hutton was writing about this in The State We’re In over two decades ago

    Hong Kong separatist party leader Andy Chan Ho-tin calls China ‘a threat to all free peoples in the world’ in fiery Foreign Correspondents’ Club speech | South China Morning Post  – The FCC website was down on Tuesday afternoon because of a suspected malware attack. – subtle China, subtle. I’d be very surprised if China doesn’t dial up emphasis on China patriotism over Hong Kong patriotism. More related posts here.

    A $40 Billion Plan to Cash Out Of Bitcoin – Bloomberg – Bitcoin: A digital currency that’s spent nowhere, a commodity that’s used for nothing, and a libertarian dream that’s effectively run by elites. – Bitmain’s chips are apparently more of interest to machine learning processes in the future than the bitcoin mining that they currently do. They also run the biggest bitcoin mining collectives. There is also a key concern over rising energy requirement per bitcoin ‘mind’

  • Family funeral & things from last week

    I spent the weekend travelling back to Ireland for a family funeral. Despite the fact that it was a family funeral it was good to see some members of the family whom I haven’t seen since I was a teenager. It also cause me to reflect on some things, it inspired my post ‘Ramblings on consumption‘ and you might see similarly inspired future posts. I thought back to my childhood playing cards with my uncle and I have been been getting online practice of the card game Twenty Five. Twenty five had the same impact in rural Irish society that mahjong has for Chinese communities. If any of you want a game let me know.

    I came across an interesting case study on Chevrolet’s celebration of Children’s Day in China. I have put the video below so that you  can see the project, its a nice piece of work. Secondly it is worth reflecting on how this project fits into the changing media landscape. This exemplifies the cross over between brand advertising and corporate communications work that is now happening around the world. Brand advertising is leading this charge into PR’s heartland and taking some of PR’s largest budgets. In a separate note The Holmes Report found that the industry’s top inhouse PR leaders have had their budgets halved over the past six years.

    Enjoy the case study

    Winston Sterzel on shooting with China Central Television (CCTV) – think of it as PBS or the domestic BBC television service with Chinese characteristics.

    Heathrow Express’ advert featuring The Krankies was an interesting choice of creative. It’s very consistent with their brand and mildly subversive.

    GUCCI – Why are you scared of me WeChat campaign features a robot built by Hiroshi Ishiguro, director of the Intelligent Robotics Laboratory at Osaka University clad from head to toe in Gucci. When is the last time you saw a Chanel talking about:

    • What it means to be human
    • Ray Kurzweil’s concept of the singularity, where machine intelligence exceeds human intelligence?

    It then reflects on the benefits that technology have brought to date:

    Because of technology, we have turned fairy tales into animations and created memories of countless human childhoods.Because of technology, home entertainment equipment brings joy to the family, which has inspired many children’s future dreams and aspirations. Even two strangers, when they talk about the common memories they used to have because of the popularity of technology, can seem to understand each other in an instant.

    The implication being that new forms of shared memories may bond robotics in spite of negative factors like the ‘uncanny valley’.

  • Five things marketers can learn from the life and career of Aretha Franklin

    Aretha Franklin at Madame Tussaud's New York

    Aretha Franklin left a great body of work behind her over a five decade career in music. Her career had its degrees of twists and turns, both of which are reasons why she will sit along icons like David Bowie and Prince. But don’t you just die a little inside when someone on LinkedIn takes advantage of a celebrity death? They post a catchy headline like the one above about Aretha Franklin.

    They then come up with five general points that could fit into most people’s lives. They think that they are profound as Chicken Soup For The Soul or a Maya Angelou quote. In reality they are asinine crap.

    There are others who with list marketing tropes that probably first read in Philip Kotler’s Principles of Marketing; but they think are gold dust. They aren’t.

    So before you put finger to keyboard in order to boost your visibility by capitalising on the name of a dead person – don’t. I get that you want visibility to help your business or career, but at what cost? You give the industry that I work in a bad name. Which is the reason why we see commentary like this one by Bill Hicks. When marketing and advertising is trying to be relevant to society, why would professionals want to alienate society further?

    1. Did you actually know the celebrity? If not, now is not the best time for your article.
    2. Would your article be read out at a funeral as a eulogy? If not, don’t press publish.
    3. Will the celebrity’s fans appreciate your contribution to the celebration of their career? If not don’t publish.
    4. Is your article designed purely to capture the wave of interest about the celebrity? If so, don’t publish.
    5. Search your motivations, is this about you appearing as an expert rather than celebrating the career of the celebrity? If yes, or you’re not sure – don’t publish.