Blog

  • Apple Pay in the UK

    Even if I wasn’t interested in technology I would have known about the launch of Apple Pay in the UK some eight days ago. My inbox was bombarded with emails from credit card providers explaining how I use their card on the service. Logos for the payment service appeared in retail partners and on billboards in tube stations.
    Untitled
    However despite this onslaught of media hype, educational material and free advertising for the service I have only seen one person use it. A tech forward looking gentleman twisting his arm around to pay for a coffee in Starbucks with his Apple Watch.

    Now this isn’t necessarily a big issue. It is a feature that Apple provides rather than being a money generating service (a la iTunes) in its own right. I tend to see the service as an emergency measure of if I left my wallet at home (as I do on occasion).

    For retailers and TfL there is not really a compelling argument for supporting Apple Pay, beyond the brand positioning of being ‘on trend’. Indeed TfL warns that transactions take longer than NFC enabled credit cards – which isn’t that desirable when you have a big queue of people looking to go through the gate during rush hour on the central line. That relative performance makes me wonder why Apple didn’t look at other uses like electronic building access or car keys that increasingly rely on NFC or RFID technologies.

    Finally, Apple Pay is less attractive for American Express than other card providers due to the lack of support of Amex on Apple Pay by many retailers that accept their NFC cards. More finance related posts.

    More information
    TfL cautions users over pitfalls of Apple Pay | The Guardian

  • Burberry turnaround + more things

    Jing Daily: Burberry’s plan to turn it around in Hong Kong – go local –  it makes sense that Burberry comes up with designs that better suit the humid subtropical climate of Hong Kong and southern China. Burberry has China as its biggest market Getting Hong Kong right is mission-critical for Burberry. More related posts here.

    Human Curation Is Back | Monday Note – The limitations of algorithmic curation of news and culture has prompted a return to the use of actual humans to select, edit, and explain. Who knows, this might spread to another less traditional media: apps.

    Is consciousness an engineering problem? – Michael Graziano – Aeon – interesting questions around artificial intelligence

    Intel chief raises doubts over Moore’s Law – FT.com – while Intel’s enduring pace of innovation has “disproved the death of Moore’s Law many times over”, the time between each new generation of microprocessor has widened.

    Boeing Patents Laser Nuclear Fusion Jet Engine – IEEE Spectrum – starred as most of the engine room in the most recent Star Trek movie

    China’s Xiaomi Building Patent ‘War Chest’ | Re/code – this makes sense as it will also benefit Xiaomi in China for dealing with Qualcomm

    The Next Wave | Edge.org – slowing rate of technological progress: Moore’s Law seems to have hit a problem, robotics like artificial intelligence is making very slow progress

    Apple Waits as App Developers Study Who’s Buying Its Watch – The New York Times – interesting how many app developers are struggling to envisage a good user experience through the Apple Watch

    Former Reddit CEO Ellen Pao: The trolls are winning the battle for the Internet – The Washington Post – interesting take on the state of trolling online

    Crimson Hexagon Now Offers Access To Tumblr Firehose | Marketing Land – are they still outrageously expensive?

    Best Practices: What Is the Optimal Length for Online Video? | Advertising Age – maybe it isn’t about length of time but quality of content?

    The socio-economic contribution of European shopping centres | ICSC – 90% of sales still occur in physical locations (PDF)

    What’s With All The Yoga Pants? | Fast Company – some interesting consumer insights into the American market. Yoga pants are an interesting crossover design in a way that Jane Fondaesque lycra isn’t

    Q&A: Martin Sorrell on innovation in China – Campaign Asia – nice write-up with Martin Sorrell on the Chinese market

  • Jason Matthews on trade craft and social engineering

    Jason Matthews is a former CIA spy who used to run agents. He retired and became a novelist with books that have made the New York Times bestseller list. The most famous of his books is Red Sparrow, which has since been made into a film as well.

    In his Talk at Google he talks about the spy game, but its also interesting in terms of thinking about social engineering in a wider sense.

    Key outtakes:

    • Misdirection: Matthews would allow surveillance teams to tail him, so that other colleagues would be tail free
    • Playing into stereotype and using them as a judo move; Warsaw Pact men tended to believe a woman’s place was in the home and didn’t think of Matthews’ wife as a potential operator
    • Interesting points on the problems that intelligence agencies have in understanding the motivations of ‘non state actors’ such as religiously motivated terrorists
    • During the cold war, Russians who spied for the US generally didn’t get to spend any money they made, as they would only survive 18 months on average
    • China’s approach is much more long-term ‘picking up grains of sand on the beach’
    • The most dangerous threats in his opinion: Iranian nuclear programme for the set of unknowns that it creates, China as a short, medium and long term threat, Russia as an ongoing but less serious threat than China and ‘non state actors’

    Matthews also took a New York Times journalist on the street to explain what surveillance infrastructure looked like now

    “You never try to elude or escape from surveillance,” he explained. “You want to lull them into thinking that you’re not operational on this particular day. You want to calm the beast.”

    Shadowing Jason Matthews, an Ex-Spy Whose Cover Identity Is Author | New York Times

    More posts on related areas here.

  • John Markoff & more things

    John Markoff

    John Markoff and Steven Levy are better known to non-US audiences for their non-fiction books about the technology sector, but are actually veteran journalists who have covered the technology sector for the business press over the past three decades. I would recommend Steven Levy’s Insanely Great and What the Doormouse said by John Markoff respectively.

    Media

    Vice is being widely touted as a modern-day CNN or BBC, but a significant amount of its output looks to me like it is the modern day equivalent of the mondo film. This film on Mexican black magic being a classic example

    Retailing

    Step Aside Black Friday – Meet Prime Day | Business Wire – interesting that Amazon is not including it’s China business in this. More retailing related posts here

    Technology

    TSMC Overtakes Intel in Chip Capex Ranking | EE Times – interesting that Sony is surging up there as well with its CMOS sensors

    Wireless

    Dual-SIM smartphone sales to hit half a billion next year | TotalTele.com – waiting for the dual SIM option on the iPhone :-). A good deal of this is down to having SIMs that allow consumers to pick the best packages for them. For instance making weekend calls on one SIM; or using its data plan; whilst still being available for inbound calls on another number. This tends to be more popular in developing world countries

    Apple and Google Partners | Re/code – Google partners starts to look a look a lot like Microsoft in terms of the adverse relationships that its partners have. Google partners mirror the history of Microsoft partners like Nokia, HTC, Nortel, PC manufacturers and Sendo

  • Media diary of a gen X man

    Stephen Waddington’s daughter Ellie posted a media diary with a guest post on his blog, go and have a read of it. This snowballed into what is likely to be a series of media diary posts by different people. My contribution was published on his blog this morning. I penned the original version of my media diary as a stream of consciousness whilst laid up. I’ve tried to clear up any typing and comment on the reactions to date here which I have bundled together as the directors cut.

    The directors cut

    So why the media diary directors cut? I have cleaned up a few typos and expanded on a few bits for clarity, hence the directors cut comment.

    I wouldn’t say my media diary is that of a typical consumer, I have lived inside the technology-media industrial complex since the late 1990s and worked in the scientific side of the UK’s now largely defunct industry prior to that. I am steeped in counter-culture since the mid-1980s and spent a fair bit of time in Hong Kong – which changed my outlook somewhat. I am also unencumbered by family life at the moment.

    Reactions

    The reaction so far to the posting has been interesting:

    • Stephen described me in his intro to my post as having ‘iconoclastic tendencies’. I guess so, though this is coming less from wanting to tear systems down, than finding tools that work for me. This is done in the ethos behind Kevin Kelly’s Cool Tools and the earlier Whole Earth Catalog. Despite being a long time Apple user, I don’t have all my data in the Apple ecosystem and I felt a similar way about the likes of Google and Facebook. I also like the idea of services that do one thing well. And like to support services like Newsblur or Pinboard that are made by one person or a small team. I guess this explanation of my framework allows the directors cut view to provide a little more context. And I guess iconoclastic works as shorthand in the meantime, Stephen has known me on and off for over 20 years.
    • I was amused at being called a mature hipster, although in this day and age it might be a way of saying metropolitan elite. This I guess would be accurate. The sunny side of this viewpoint would be that it goes to prove that geeks are the new cool. I always thought of myself closer to the comic store owner in The Simpsons. I have never considered myself an elite; which I hope comes across in the directors cut.
    • The last part of the article was called out by a few people who got in touch, my comments on privacy seemed to touch a nerve in a way that my concerns about innovation didn’t. The UK economy is not going to get saved from going into decline like Greece during the last financial crisis with just a few blockchain start-ups

    Messenger for keeping in touch and on track

    Over a decade ago I used to use Adium X, a multi-service instant messaging client for the Mac to keep in touch with a wide range of friends, colleagues, suppliers and clients. Each client was like hitting a different layer of clay in an archeological dig, indicating when I knew them.

    People on ICQ where the longest held contacts, then Yahoo! Messenger (I even ended up working at Yahoo!), Windows Live messenger was purely about my time at Waggener Edstrom and GoogleTalk became de-rigeur when the bots on Yahoo! Messenger came too much.

    Now I use WeChat, LINE, Signal, Skype and Telegram. Like IM platforms before it each messenger platform fits a segment of friends, colleagues and clients.

    Flickr is an archive

    I have friends that are talented photographers and you can’t convince me that some nice filters and a square picture adds up to the pretentions of photographic art that many people seem to feel it has. I have been on Flickr for 11 years and 18,345 photographs later, it would have to be a really compelling service that would get me to move. Flickr is my stock image library,it is my visual diary, image hosting for my blog and my mood board for when I am looking for inspiration at work.

    I think it has a better community than Instagram because it isn’t ubiquitous, it still has that early web 2.0 smell to it, though my heart is in my mouth every time Yahoo!’s finances take a wobble.

    Facebook is utilitarian

    I use Facebook in a similar way to developer friends using Stack Overflow or other forums for professional social discourse on a couple of private groups. I don’t even bother with cognitive dissonance type of posts of it always being sunny on Facebook. I know it’s crap; in your heart-of-hearts you probably know it too. Facebook events are often used, alongside meetup.com and Eventbrite. For loose network contacts, Facebook acts like a poorly designed phone book.

    Twitter: I have a bot for that

    Twitter is used as a messaging service for some of my friends, but mostly I use it to passively consume content like breaking news in lists and syndicate content that I find interesting. I do this syndication through various ‘recipes’ set up in IFTTT.

    Media content

    Steve Jobs talked about the only way to fight music piracy was to have a better idea. So for a number of years I have bought my music on iTunes, Bleep and Beatport alongside my love of vinyl records. I don’t have a lot of sympathy for the record labels as they have consistently focused on short term blockbuster hits at the expense of slow and steady selling artists – which is especially retarded when you think about the long tail model of media consumption. They need to evolve their business model to become cheaper and more efficient in their A&R processes in order to do this. I have recently started ripping CDs into my music library again as an arbitrage play (these are often cheaper than digital downloads) or offer back catalogue content that digital services don’t.

    I use a late model iPod Classic because of its 160GB storage. For streaming music I listen to mixes, mash ups, edits and remixes on Soundcloud and deephousepage.com. My current favourite remixer is Luxxury. I use the online radio channels (not Beats 1) in iTunes to have as relaxing background music prior to turning in at home.

    I watch live news on television as the broadcast network is better for supporting big audience numbers in comparison to the infrastructure of the internet. We have more bandwidth at the edges, but still the same bottlenecks I experienced some ten years previously during the July 7 bombings in London.

    I have an Apple TV box that I use for Netflix, internet radio and iTunes store content. Out of the terrestrial channels I tend to only use iPlayer as it is so much better designed than 4oD, ITV Player or Channel 5’s offering. I stream RTE News, Bloomberg TV and the BBC World Service. My favourite news content comes from Vice – it feels like the channel that CNN should have been and is less shaped to meet the norms of the establishment, though this will undoubtedly change in the near future.

    News is apps and RSS.

    My RSS reader of choice is Newsblur.com. I was a minority amongst my peers in that I never trusted my bookmarks and OPML data to Google’s Reader, instead using Bloglines and then Fastladder.com. Both of which where driven out of business by Google prior to them closing Reader.

    Instead bookmarking is done with pinboard.in. I also get news from the RTE News app, a breaking news list I built in Twitter, stratfor.com, vice.com and the South China Morning Post mobile app. If you’d asked me this ten years ago then The Economist would have been on here, but its been replaced by vice.com and Monocle magazine.

    When I get to read a newspaper; it is the FT and the Wall Street Journal on the way home from work as a way to decompress, or the weekend FT for a mellow Saturday morning. I still read the US edition of Wired magazine in a print copy as the accompanying digital subscription has somehow become borked on my iPad. My media indulgence would be occasionally rifling through the pages of Japanese style magazine Free & Easy.

    I subscribe to a number of email newsletters for specialist analysis.

    Brands that cut through

    The brands that cut through for me are ones that cut their own path. I don’t wake up in the morning and think:

    hell yeah I want to engage with a brand on a social channel

    With people like Carhartt, Gregory Mountain Products, Canon, Nikon, Mystery Ranch, Barebones Software, Apple, S-Double Studios, Porter Tokyo and IWC Schaffhausen the product is the marketing – the online marketing efforts of these brands are coincidental. I do know that many of these brands do spend a good deal of effort to influence the kind of publications that I read. Monocle magazine does a really good job of integrating marketing and content.

    I buy much more online now, the high street has become quite bland, especially after having lived in Asia. I use trans shipment company buyee.jp to buy items in Japan and lightinthebox.com has replaced many of the none-impulse purchases that I would have made at Argos.

    Challenge for brands, media and life itself

    The internet has come to mirror the wonders, banalities and horror of everyday life. As I write this Ellen Pao had resigned as CEO at Reddit. Reddit is a poster child for all of these categories from organising gifts for the poor to water cooler chatter, racism and death threats against Ms Pao.

    Culture has now been made massively parallel by the internet. As an 18 year old, I remember having to get a train down to London to go trawling through specialist shops from Camden to Soho  looking for Stussy clothing and records on the Japanese Major Force label. Now everything is up on YouTube or Soundcloud for you to enjoy.

    Making a difference is a work in progress

    Like Ellie, I am not that optimistic about aspects of the world. In many respects the concerns of gen-y&z mirrored concerns of a young gen-x. I held McJobs and had a constant fear of unemployment over my head, was concerned about nuclear holocaust, economic meltdown and an environmental dystopian future – concerns that I still have today. There is an anti-science bias and a lack of hard innovation coming through that will fuel the next forty years of innovation. The current outlook reminds me a bit of the film Interstellar where the lack of willingness to focus on anything but on our own small plot was killing humans as a species. The current political climate with regards to privacy and digital services indicates a luddite and megalomaniac political tinge, where freedom is being sacrificed for the illusion of safety from extremism. The only thing that actually offers that freedom is a better idea, not an Orwellesque vision of privacy.

    About Ged Carroll

    Ged currently works heading up digital services at Racepoint Global in London. He lives in the East End and spends a lot of time in Hong Kong. You’ll find him online at renaissance chambara.

    So that’s the directors cut of this not so secret internet diary.

    More information

    WeChat
    LINE
    Signal
    Telegram
    Flickr
    Pinboard
    Newsblur
    Bleep
    Beatport
    Luxxury on Soundcloud
    deephousepage
    RTE News Now
    South China Morning Post
    Monocle
    Buyee
    lightinthebox