I got a chance to watch the Vintage Tomorrows documentary the other evening. It was interesting that it had a range of practitioners such as William Gibson and Bruce Sterling in it. Cory Doctorow gave some of the explanations of the culture. There were a number of things that Vintage Tomorrows just scratched the surface on:
How can steam punk be decolonised? Steam Punk is based on a new-liberal society that thrived on child exploitation and had colonisation at its centre. Add to that is the fact that steam punk is the very essence of Stuff White People Like.
There is a question about the reductive dismal nature of science fiction, a theme that William Gibson has reflected on at length.
The relationship between our own convergent technology path and gadgets. This also brings in the control that people feel with hardware that they can build. There was aspects around specialisation that wasn’t touched up on, but its into this as well.
I thought that Vintage Tomorrows didn’t reflect more on Victorian originators of science fiction like Jules Verne beyond a name check. I would like to have heard more about William Gibson and Bruce Sterling’s take on things.
I felt that there was a huge opportunity missed in not getting Neal Stephenson on camera to discuss steam punk on Vintage Tomorrows.
With Yoon’s Election, It’s Time for China to Rethink Its Korea Policy – The Diplomat – China remains – at least in the short to medium run – South Korea’s preferred trading partner, with the country being Seoul’s largest export-import partner, over the United States, by a substantial margin. With slowing growth rates, uncertainty over the real estate sector, and declining demographics in China as looming challenges on one hand, and surging inflation and protectionist amplification of domestic industries in the United States, neither China nor the U.S. presents itself as the natural, exclusive economic partner for Seoul in the long run. More promising, perhaps, would be the exploration of expanded options and connections between South Korea and emerging markets such as Vietnam and India, as well as the European Union. Yoon centered his campaign around the allegations that the present regime has been too economically dependent upon China
Xerox PARC spins out predictive maintenance for IIoT – eeNews Europe – The Xerox Palo Alto Research Centre (PARC) has an iconic place in the history of the electronics industry, developing the ideas behind such innovations as the computer mouse, Ethernet and laser printing. But with Xerox waning in influence in the digital age and a focus on software and services, PARC as a subsidiary since 2002 has perhaps struggled in its open innovation role of custom R&D services. One area where it has been innovating is the Industrial Internet of Things (IIoT). It has now launched new venture to commercialize predictive maintenance technology that reduces unplanned downtime in industrial manufacturing operations. – ok this undersells the work that Xerox PARC did in software, operating systems, distributed services, user experience and networking, but the introduction of Navity is very interesting. There are certain limits to this for instance production lines that depend on several machines will still need scheduled maintenance
The Philippines’ secret weapon against Chinese incursions | The Economist – having women radio operators seem to be more successful and less likely to rise tensions, seems to be down to training and the nature of female voices. It reminded me of how early HCI experiments by DARPA found that jet fighter pilots responded best to ‘mature’ female voices on warning alerts. An interesting aside is that the radio altimeter on Airbus aircraft actually use an English mature male voice instead.
Academic research gives us an idea of what kind of female voices are likely to be more effective. Maybe this authority is conveyed by the female radio operator training and the female voices selected by the Coastguard?
Women with masculine voice are perceived to be more rational and persuasive than those with feminine voice. In addition, masculine voice is rated as more competent than feminine voice, regardless of the actual gender
It’s not What It Speaks, but It’s How It Speaks: A Study into Smartphone Voice-User Interfaces (VUI) by Jaeyeol Jeong & Dong-Hee Shin of Department of Interaction ScienceSungkyunkwan University, Seoul,Korea (2015)
Other research suggested that a preference for female voices occurred over time, this might be due to technological change in voices. The heavily synthesised ‘Speak n Spell’ type voices were male, better technology allowed for great choices and detail in female voices to be conveyed.
…the survey found that people preferred human-like, happy, empathetic voices with higher pitches. However, these preferences were not static; for instance, user preference for voice gender changed over time from masculine voices to more feminine ones. Based on these findings, the researchers were able to formulate a high-level framework to classify different types of interactions across various computer-based technologies
Other research that it is attitude rather than a female voice that matters. Which begs the question is it compliance to the radio operator training rather than a female voice that is more important in this context? Filipino culture has a certain amount of machismo and having female voices delivering the radio instructions might be a way around this dilemma.
introvert participants rated the introvert computer voice as more attractive, credible, and informative, while the extrovert participants rated the extrovert voice more highly. Expanding on these findings, it was found that the personality conveyed by the voice was the dominant percept
Alleged assault on scientists overshadows China’s space race success | Financial Times – Police detained Zhang Tao, chair and party secretary at China Aerospace Investment Holdings, for his alleged attacks on Wu Meirong and Wang Jinnian last month, the state-run Xinhua news agency reported on Tuesday. Wang and Wu had refused to recommend Zhang for membership of the International Academy of Astronautics, a Stockholm-based group that recognises distinguished scientists
For China’s Business Elites, Staying Out of Politics Is No Longer an Option – The New York Times – The Chinese internet immediately savaged Didi and Ms. Liu — and then Mr. Liu. A hashtag, #Didiapppulledfromappstores, which was started by the official People’s Daily, was viewed more than one billion times over a 24-hour period on the Chinese social media platform Weibo. Weibo users called Didi a “traitor” and a “walking dog of the United States.” They urged the government to also punish Mr. Liu for selling out national interests
Underground front: the Chinese Communist Party in Hong Kong – Continuing to operate secretly in Hong Kong can only cause unnecessary discomfort. Hong Kong people already accept the CCP’s undoubted authority in leading the affairs of state. While the party appreciates that Hong Kong needs to function differently from the mainland, its basic instincts, which are Leninist in nature, make it difficult for the party apparatus not to over- extend its reach into the city’s public affairs. The sharpest point of departure between the party’s way and Hong Kong’s way arises from their different governing experience. (PDF)
Consumer behaviour
Japanese fax fans rally to defence of much-maligned machine | Japan | The Guardian – Members of the resistance said there were concerns over the security of sensitive information and “anxiety over the communication environment” if, as the government had requested, they switched exclusively to email. Japanese ministries and agencies use faxes when handling highly confidential information, including court procedures and police work, and the Hokkaido Shimbun said there were fears that exclusively online communication would result in security lapses
Patriotism Abroad: Overseas Chinese Students’ Encounters With Criticisms of China – Henry Chiu Hail, 2015 – research on international education suggests that host country students’ lack of interest in talking to international students is a major cause of international student segregation. Some Chinese international students, however, complain that although host students want to talk with them about China, they often exhibit misinformed, prejudiced and offensive views of Chinese current events. This has occasionally led to tensions between Chinese international students and host communities. Drawing on interviews and open-ended surveys of Chinese students at an American university, this study shows a variety of positive and negative cross-national interactions and uses social identity theory to explain why tensions may arise. Negative reactions to hearing criticism of one’s home country are often motivated by concerns for status, loyalty, harmony, or utilitarian politics. However, fostering a common group identity and the perception of mutual benevolence among students from different countries can promote positive cross-national interaction. Furthermore, international students may learn more about democracy and human rights through observing the host society rather than directly discussing these topics with host country members – basically the delta between western perceptions of China, versus domestic Chinese propaganda is going to drive that wedge deeper. Universities have Chinese students purely for the money as there is minimal wider benefit to their domestic student body. Which begs wider questions about the purpose and morality of many western third level education institutions
China’s Big Tech Crackdown Puts Dozens of U.S. IPOs at Risk – Bloomberg – “The Chinese government could have stopped the IPOs from happening, like how they did with Ant,” said Sharif Farha, a Dubai-based portfolio manager at Safehouse Global Consumer Fund. “Instead, they allowed global investors to take pain, and consequently have broken trust with a lot of foreign investors. While we did not participate in any of these listings, we would imagine that several funds would consider exiting.” – it makes the Goldman Sachs ICBC deal look even more sketchy
China Mulls Closing Loophole Tech Giants Use for U.S. IPOs – Bloomberg – on one hand I get it. Mainland Chinese are creating bubbles in areas like property and have poor returns because they don’t have stocks or ETFs that they can invest in. On the other hand this burns early stage foreign investors to the ground as they can no longer exit their money from China.
Vitasoy faces boycott in mainland China following stabbing in HK | PR | Campaign Asia – Following the incident, an undated internal memo was circulated among Vitasoy employees expressing condolences to Leung’s family. A translated version of the memo, which leaked onto Chinese social media, mentions that “human resources has contacted [Leung’s] family and will follow up and provide assistance when needed.” The internal memo proved controversial, as Chinese social media users accused the brand of condoning violence and defending anti-China sentiments. – the red guard are already here. This wasn’t an endorsement of his act, but sympathy with the loss and grief that his parents must be feeling as they try and make sense of his actions.
Crypto Keepers’ NFT-Backed Drama Series Hatched by AMM Global – Variety – the production company spun out of Hong Kong’s Asia Television – a former free to air TV station. Meanwhile in the UK, I heard that a production company is looking for people how have lost the password to their cryptocurrency wallet.
Ideas
If you hate the culture wars, blame liberals – Kevin Drum….Over the last four years, white liberals have become a larger and larger share of the Democratic Party….And since white voters are sorting on ideology more than nonwhite voters, we’ve ended up in a situation where white liberals are more left wing than Black and Hispanic Democrats on pretty much every issue: taxes, health care, policing, and even on racial issues or various measures of “racial resentment.” So as white liberals increasingly define the party’s image and messaging, that’s going to turn off nonwhite conservative Democrats and push them against us.
….If Democrats elevate issues or theories that a large minority of nonwhite voters reject, it’s going to be hard to keep those margins….Black conservatives and Hispanic conservatives don’t actually buy into a lot of these intellectual theories of racism. They often have a very different conception of how to help the Black or Hispanic community than liberals do – well worth a more in-depth read
Culture Wars are Long Wars – The Scholar’s Stage – Democrats under 40 take socialism very seriously. The Great Recession was their formative event; the old orthodoxy did not seem equal to the fear and heartache it caused. Thus, gradually, the younger cohorts have been won over to the socialist cause.5 All that keeps the socialists at bay is the power of their elders. That power cannot last. At some point in the next decade the transition point will arrive. Gradually will become suddenly, and America’s most popular party will be openly run by socialists – I don’t agree with a lot of the post, but it provides an interesting prespective
Institute for New Economic Thinking | How Intel finkncialised and lost its leadership in semiconductor technology – The root of Intel’s failure in organizational integration lies in the financialized character of a third social condition of innovative enterprise, strategic control. Accepting stock yield as the measure of enterprise performance, in recent years Intel’s senior executives who exercise strategic control have lacked both the incentive and, increasingly we would argue, the ability, to implement innovative investment strategies through organizational integration.
Executive stock-based pay, in the form of stock options and stock awards, has created incentives for Intel’s CEOs to do large-scale buybacks to give manipulative boosts to the company’s stock price. Table 3 documents the total compensation, including realized gains from stock options and stock awards, of Intel’s CEOs over the past three decades
Ireland
Irish Times under fire for page of China propaganda | Ireland | The Sunday Times – The newspaper, whose rate card sets a full-page colour ad at €34,000, ran the paid-for-content on page five of its news section under an “advertisement” heading last Thursday. The accompanying article by He Xiangdong, the Chinese ambassador, claimed the CCP enjoyed “solid” support from its people, and highlighted China’s vastly improved standards of living in recent decades – propaganda from draconian empires doesn’t go down that well in Ireland
Luxury
Supreme Italia Founders Sentences to Jail in Court | High Snobriety – this has been running for a long time. The key challenge was that they were headquartered in the UK. They could have got around this by being headquartered in a market that allows first registration as legitimacy for brands. More related content here.
Code in huge ransomware attack written to avoid computers that use Russian, says new report – which begs the following questions / hypotheses? Are they in cahoots with Russian government? Was it that they didn’t want their own lives disrupted? Or are they petrified of the Russian security services coming after them, but relatively sanguine about foreign security services and law enforcement
Back in 2005, I worked in the search group at Yahoo!. One of the projects that I worked on was Yahoo Answers. 16 years later, Yahoo Answers is being closed down. I thought I would capture some of my memories and inside knowledge on Yahoo Answers.
But first we need some context so that what I write later about Yahoo Answers will make sense.
The beginning
Let’s go back to the beginning. Back to the early-1990s. Jerry Yang and David Filo founded Yahoo!. It fits the classic Silicon Valley archetype story and you can find plenty of accounts of it elsewhere. The key is what Yahoo! originally was. Its a list of links for websites. Once the list grew above 200 links or so; Jerry and David came up with a way of displaying this list by grouping it into subject areas.
What would later be called a web directory. There were other directories around about this time like:
Netscape Communications had their own directory when they acquired Gnuhoo, this eventually became DMOZ and then Curlie. Gnuhoo did rely on a search engine to help you find things in their directory. This is available as open source code at GitHub
All of them had a certain amount of editorial input over what was good. Yet Yahoo! became the top one through buzz marketing – cheap ways to do brand building.
When I was there, I worked with an agency to organise event hijacking at the Harry Potter and the Half Blood Prince book launch at Waterstones flagship store on Oxford Street. Yahoo! would vinyl wrap any employee’s car for free. There were also strategically placed billboards, such as this one in San Francisco.
https://flic.kr/p/6vXVff
People who managed this directory were known as web surfers. But there was also search engines out there, like the Knowbot search engine for Telnet developed in the late 1980s. There was Archie which was the closest to what we think of as a search engine now. Archie searched FTP archives around the world.
As computer science post-grad students, Filo and Yang would have been familiar with the idea of the search engine. At the time David Filo felt that no machine would provide better filtering than a human. Media accounts of the time showed that Silicon Valley venture capitalists were all in favour of search engines over directories.
Peer companies like:
Webcrawler
Metacrawler
Lycos
Ask Jeeves
Infoseek
Excite
AltaVista
All offered what we’d recognise as reasonable search experiences. But Filo’s comments on human filtering is something that we will revisit later.
Web portal & web advertising
Search engines were the future but as the dot com era took off it wasn’t apparent how to monetise them.
https://flic.kr/p/oFkWeG
Yahoo! home page early on the morning of March 3, 1999
At the height of the dot com era; Yahoo! had about 40 million users a month. You have to remember there weren’t that many people online in comparison to now. Internet usage had grown from 45 million users in 1995 to over 410 million by 2000. At the time it didn’t seem to matter that Yahoo! took longer to load as a website compared to its peers. Longer page times, meant that you could get away with less equipment in your data centre hosting the website and supporting infrastructure.
The internet didn’t give birth to culture in the same way that memes, influencers and platforms do now. Instead it was the meme. It was all over the mainstream media, often tied up with ideas of cyberpunk culture, bulletin boards and the ‘information superhighway’. Examples of this included:
The Site by MSNBC
The i in iMac was for internet. The idea was that you could take the computer out of its box, plug it in to your wall socket and telephone socket. When you turned it on, it would configure you an internet service. The cool product design was a byproduct of this internet appliance plus personal computer thinking
Movies: The Lawnmower Man, Hackers, The Matrix, Ghost In The Shell
Books: Snow Crash, William Gibson’s Neuromancer
A plethora of internet magazines, including Ziff-Davis’ Yahoo! Internet Life which was a mix of technology and gadget reviews, media and celebrity content and website recommendations. Yahoo! Internet Life was published from 1996 to 2002
It felt like something big was going to happen, even if we didn’t know what it was. What was obvious was the potential for advertising online. And the clearest analogue was newspaper advertising due to the long page format of web pages.
Web portals came about for a number of reasons:
There was now the technology to pull content from different sources together. You would have:
Weather forecast
Horoscope
Up to date news
Local information (for major cities like San Francisco)
Business
Finance
Entertainment and celebrity news
Like the newspaper before it, it offered the first media you needed, but on the web.
It was mainstream enough for brands to advertise against for brand building.
By the time I was leaving college, Yahoo! Mail accessed through the Yahoo! home page made perfect sense.
So before the dot com bubble bursts Yahoo! had a major media business valued at 2.8 billion dollars, or about $70 dollars per user. Which sounds expensive, but when you consider that Google is now worth about $386 per user, it’s not that bad. Secondly, online advertising per impression was much more lucrative back then and ad fraud was much less of an issue.
What there wasn’t was a way of taking advantage of the highly relevant search results provided by search engines and adequately monetising them. So companies had three ways of monetising search:
Companies created portals the so called ‘homepages of the web’ to put display adverts on like My Yahoo! or MSN.com and search was a service alongside news, weather and horoscopes
They became infrastructure companies selling search functionality in the background a la Inktomi
They sold inclusion in their directory. This was controversial as it went against the editorial integrity of the directory and still a hot button when I arrived at Yahoo! in 2005
The bubble bursts
In the US stock market we had was now known as the internet or dot.com bubble. Looking at the NASDAQ composite data, it seemed to start in the last quarter of 1995, six months or so before Yahoo! went public in April 1996. It reached its nadir in the last quarter of 2002.
In reality, this was more than about websites. Telecoms deregulation, satellite networks and the rise of cellphones had seen a boom in new companies and network equipment providers to support them. The need for servers had created booms in:
Computers: SGI, Sun Microsystems and IBM
Networking equipment: US Robotics, 3Com, Cisco
Software: VA Linux, RedHat, Open Text
Software as a service: I2, Salesforce, NetSuite
Web hosting and ‘data hotels’: Equinix, Intel, Rackspace, PSINet
Telecoms and ISPs: Level3, Global Crossing, Earthlink, Iridium, GlobalStar, AOL, @Home Network
NASDAQ composite index covering the dot com boom and crash
Add into that artificially high growth in earnings for enterprise IT companies in the run up to the Y2K bug issue and the whole sector was left with a bad hangover.
Eric Steiner tells his tale as the CEO of Inktomi in 2004
Steiner’s talk is interesting because it shows how the search business, selling search capability to the likes of Microsoft, Amazon and eBay had slow and steady growth rather than outstanding growth during this time.
Yahoo! went through a traumatic time. When I worked at Yahoo! Europe, I was told online advertising sales dropped to a third of what they were during the dot com boom. The European business managed to hold on by its finger tips thanks to revenues from online dating services.
Some of the ‘smart bets’ Yahoo! made during the boom times looked like hubris. The exemplar of this was Yahoo!’s acquisition of Broadcast.com. Broadcast.com provided video streaming (then called web casting) and internet radio services. It was the technology partner for the first online Victoria Secret Fashion Show streamed online. Yahoo! acquired it for 5.6 billion of Yahoo! stock. This was a bad decision, but thankfully, they didn’t pay cash.
When I joined Yahoo! the Broadcast.com acquisition was still a scar on acquisition decision-making. You can attribute the impact of this to subsequent failed purchases of Google and Facebook.
GoTo and Google
In 1998, the company GoTo.com launched paid advertising placement in search engine results. The next year they introduced real time bidding. It was renamed Overture and started providing these services for Yahoo! and others. It started to become successful as a business.
Meanwhile, Google had moved from a research project to a serious search engine. In 2000, Google began selling advertisements associated with search keywords. This was against Page and Brin’s initial opposition toward an advertising-funded search engine, they saw themselves more as a ‘search appliance’ business rather like Inktomi. Yahoo! adopted Google search around about the same time that Google started its search advertising business.
This put Google in front of a large number of consumers and helped Google further refine its search engine.
Google’s own offering was the exact opposite of Yahoo!. It prided itself its clean design with just a search box. Google also had a fanatical obsession with reducing page load times and the time taken to return search results.
This was what more and more people wanted. Google used the dot com crash to build its business and its infrastructure. It wasn’t until its 2004 IPO that rivals realised how much of a head start Google had.
Google revolutionised data centre server design, reducing cost and increasing the amount of servers that it could use. By contrast every Yahoo! data centre hardware purchase went via David Filo. If you used Yahoo! small business hosting, you were using tired and almost expired Yahoo! servers. In retrospect, they looked after the datacentre pennies, but let the pounds slip away.
2003 saw Yahoo! get serious about the search engine business. The company purchased Overture which included GoTo.com and Altavista. But the problem was that even if Yahoo! built a search engine as good as Google, it didn’t matter if people didn’t use it. During my time at Yahoo! there was a push to get the necessary servers in place and a product that was as good as Google. However there was a constant tit-for-tat feature development in the search space. By this time Google had already verbed. The Google habit means that its hard to compete against them.
I heard that inside Microsoft they tried to take drastic measures to persuade employees to use Bing over Google. When I worked at Yahoo! people used Google a lot too.
The only way to compete with Google was to have a different idea. Google defined its mission is to organize the world’s information and make it universally accessible and useful.
Yahoo! needed a new idea that was distinct from Google’s mission. The idea was knowledge search.
Knowledge search and Yahoo! Answers
Knowledge search as a concept was well under way by the time that I arrived. It was to capture and make searchable all the ‘knowledge’ (rather than information in the world). Opinions, experience and recommendations are knowledge rather than information. Yahoo!’s web 2.0 acquisitions including Flickr and delicious were made to support this vision.
Tagging built up words and associations with web links and images, effectively human filtering – some of which would be used to train machine learning algorithms. The next logical step would be to build a repository of knowledge by the people, for the people. That’s where Yahoo! Answers came in.
The inspiration for Yahoo! Answers came from a product that Yahoo! Taiwan had rolled out. It in turn probably inspired by Korean site Naver Knowledge IN. Bradley Horowitz apparently claimed that Yahoo! Answers was inspired by Naver Knowledge IN directly.
Knowledge IN was designed to encourage user created content, since there wasn’t much material on the Korean web at the time.
When I heard Jerry Yang talk about it internally at the time, he talked bruskly about a product built by Yahoo! Taiwan as having inspired it. Jerry didn’t do jet lag well and came across as morose on the couple of times I saw him in Europe, so wasn’t exactly an effusive speaker.
Yahoo! Answers was championed by Jerry and that blessing allowed it to be pushed through when so many other product died before they got pushed to beta. It makes sense to point out the human crafted nature of Yahoo! Answers. In this respect it can be seen as a direct line back to the original Yahoo! directory product. Both were fuelled by a belief that people had some ability that was better than machines.
Qi Lu was responsible for new products within the core search business and the troubled Panama search advertising project at the time. Weekly conference calls saw a plethora of existing projects cancelled, or reprioritised by Qi Lu, while new ones would suddenly appear. This constant change in the roadmap mean’t a lot of wasted efforts.
Yahoo! Answers and much of the knowledge search related acquisitions sat under Bradley Horowitz. Tim Mayer was focused on the commercial side of things, although there was some overlap in the roles. Eckhart Walter sat above Tim. Jeff Weiner was the main shot caller having both Search and Marketplace businesses reporting into him. If you’re thinking, that’s a lot of senior management involved. You’d be right, there were a lot of managers with varying degrees of responsibility involved.
But they were all good people and I’d be happy to work with them again.
Prior to Yahoo!,I had been working agency side for Transversal. Transversal powered the support functions for a number of companies including Sony Playstation. I had a good idea how much this service was priced and floated the idea of sponsored channels for instance around Sony Playstation and had a good idea how much Sony must be paying to support user troubleshooting.
But it didn’t fit that well as an idea with knowledge search.
Concerns and how is babby formed?
In the European team we had some concerns about Yahoo Answers like how was it going to get monetised? The quality of the content was also a concern. Knowledge IN and similar services in Asia work partly due to culture. We were worried when it hit a more individual-focused culture like the US or Europe.
Another problem was calibrating the rewards within the system. Its really hard to get the balance on good quality questions and answers. Generally people who are time rich, aren’t necessarily the best respondents. If you need one proof point to show how much of a failure this was, you only have to look at the how is babby formed? meme.
Rewards aren’t the only problem however. The second issue was the way the community was built. Generally, a great community is built carefully from like-minded people. With flickr it was around the passion of photography. Facebook is actually closer to Reddit, built on groups of groups. The death of a group dynamic won’t necessarily kill the platform.
I was involved in early seeding of the initial content on Yahoo! Answers. I answered 42 questions, the first one question I answered was ‘What to take from airport to downtown Munich?‘ My response: The taxi is reasonable, it cost me 30 Euros – which shows the contextual nature of knowledge search. 30 Euros was reasonable for me at the time, since I could expense it back, but it wouldn’t be reasonable for a backpacking traveller.
I also wrote six questions, the first one was ‘Has anybody got a Pentax K100D, if so what do you think of it? What are its pitfalls and what aspects of it do you particularly like? I wanted to get a a bit more colour beyond the reviews I’ve read online. – I was getting ready to leave Yahoo! and was going to buy a DSLR camera to take better pictures on my Flickr account. I deliberately structured the question to get opinions from early users. The Pentax K100 had recently been launched.
Careful community management is at odds with a platform trying to capture the world’s knowledge. So the Yahoo Answers community was built for rapid global user growth. For the English language versions at least, there was a global content index, sitting on top of a distributed Oracle database.
This meant a clash of cultures and variable quality content. I quickly found the site unusable for productive questions. Yahoo! spent the next few years trying to perfect it. People that formerly worked on Yahoo! Directory and front page brought their content and editorial skills to bear on Yahoo! Answers.
I suspect that trying to monetise the service would have been a constant challenge. Yahoo! Answers provided variable quality answers for children’s homework and was the butt of memes. Neither of which are an ideal recipe for the kind of content large brands like Procter & Gamble would want to put their name against.
Quora’s lean pickings
Google tried to do it better with Google Knol and also failed.
Quora was formed in 2009 and managed to build a better community, but I’ve still seen a steady decline in the quality of their answers. In 2019, they had a user base of 300 million people and total revenue (from advertising) of 20 million dollars. Thats an ARPU of 6.6 cents. That’s not a good internet media business. From that 20 million, they need to pay their infrastructure costs, maintain and improve the product, pay the salaries of their 300 employees. And I haven’t even talked about how their investors must feel.
Knowledge search is still a technology challenge waiting to be conquered.
MACAU DAILY TIMES 澳門每日時報 » Hong Kong | Thousands flee for UK, fearing China crackdown – What’s surprising is not the content of the article itself. There are plenty of pieces in the English language media around the world about the fear of a China crackdown due to the Hong Kong National Security Law driving Hong Kongers away. (The reality is less likely to be a China crackdown and more likely to be a progressive anaconda-type squeeze.) I am surprised to see this article in the usually tame Macau media. Which left me with the question why? My initial thoughts were that space constrained Macanese could take up some of the slack in Hong Kong as locals vacate? If so it would solve problems in the housing market and the need to build additional infrastructure in Macau.
Majority of B2B advertising is ‘ineffective’ | Marketing Week – Of the 1,600 B2B ads shown to a sample of 6 million people worldwide over the past four years, 75% scored one star or less on System1’s FaceTrace emotional measurement tool – so ineffective in brand building, but potentially effective in terms of performance marketing? We don’t know
Today’s jet fighter designers don’t get the point – Asia Times – the cockpit itself is “beautiful,” full of screens that allow you to bring up an incredible amount of information about the fighter with just a few finger swipes, and customize the data to tailor it for the particular mission. The F-35 is the first to use touch screen technology. Unlike switches, which take up permanent cockpit space, touch screens allow the same LCD screen space to be instantly repurposed, the report said. One minute, a display could be used to pull up data on an aircraft’s fuel reserves, and the next, it could help target an enemy position on a mountainside. That goes a long way toward simplifying the cockpit and not overwhelming a pilot with wall-to-wall physical switches, dials, and single-use displays, the report said. But the problem with touch screens, the pilot explains, is a lack of tactile feedback. Switches have a nice, satisfying click that instantaneously lets the user know they were successfully flipped, the report said. The anonymous pilot reports failing to get a result from a touch screen about 20% of the time – the need for haptics has never been clearer
China Raises Threat Level Over Rare Earths — Radio Free Asia – “Rare earth ore exports are limited in value, and the global demand for raw materials is relatively low,” said Liu Enqiao of Anbound Consulting. But Liu added that the decline “might be partly due to China’s tightening of regulations on strategic resources” under the country’s new export control law, which took effect on Dec. 1.
Artificial Intelligence Will Define Google’s Future. For Now, It’s a Management Challenge. – WSJ – most of Google’s problems related to AI are rooted in the company’s approach to managing staff, adding that science, and not ideology, should guide ethical debates. “Google is the coddler-in-chief,” he said. “Their employees are so coddled that they feel entitled to make more and more demands” regarding how the company approaches AI and related issues. – TL;DR – millennial and gen-z Googler snowflakes preventing the company from creating amoral shareholder value
Collapse OS — Bootstrap post-collapse technology – a vision of dystopian technology that fits right in with William Gibson’s more recent views of the future with the Jackpot. A slow moving systemic collapse due to global warming, flooding, pollution, global conflict, terrorism and pandemics
The battle inside Signal – Platformer – Casey Newton has pulled together an interesting portrait of Signal and how its developing as its user base scales
Online retailers are playing a risky game with the UK high street | Financial Times – like Arcadia and countless rivals, Debenhams had underlying conditions stemming from over-enthusiastic cash extraction. CVC, Texas Pacific and Merrill Lynch acquired Debenhams in 2003 in a £1.8bn leveraged buyout that needed just £600m of equity. The trio then extracted more than £1bn via property sale and leaseback agreements and floated it again for almost the same price in 2006 – the Times makes a really good case with regards private equity excesses. Other examples outside the retail sector include TWA and Eircom
Jim Slater and the warning from the 1970s that we ignored – BBC News – a very brief piece in the BBC Online reflecting on the legacy of Slater Walker. The reality is that there needs to be a far deeper reflection on the effect of his asset stripping model had lighting a touch paper that led directly to deindustrialisation, populism and Brexit.
“Marketing is what you do when you have a sh#tty product.” – Christopher Lochhead – not particularly smart viewpoint, though great product and service design really helps marketing and helps reduce the amount that needs to be spent due to word of mouth. A second thought occurred to me, people with this mindset are building the entire martech stack….
