Category: culture | 文明 | 미디어와 예술 | 人文

Culture was the central point of my reason to start this blog. I thought that there was so much to explore in Asian culture to try and understand the future.

Initially my interest was focused very much on Japan and Hong Kong. It’s ironic that before the Japanese government’s ‘Cool Japan’ initiative there was much more content out there about what was happening in Japan. Great and really missed publications like the Japan Trends blog and Ping magazine.

Hong Kong’s film industry had past its peak in the mid 1990s, but was still doing interesting stuff and the city was a great place to synthesise both eastern and western ideas to make them its own. Hong Kong because its so densely populated has served as a laboratory of sorts for the mobile industry.

Way before there was Uber Eats or Food Panda, Hong Kongers would send their order over WhatsApp before going over to pay for and pick up their food. Even my local McDonalds used to have a WhatsApp number that they gave out to regular customers. All of this worked because Hong Kong was a higher trust society than the UK or China. In many respects in terms of trust, its more like Japan.

Korea quickly became a country of interest as I caught the ‘Korean wave’ or hallyu on its way up. I also have discussed Chinese culture and how it has synthesised other cultures.

More recently, aspect of Chinese culture that I have covered has taken a darker turn due to a number of factors.

  • Gaming as politics

    This post on gaming as politics was inspired by a Taiwanese adventure game played on mobile phones. The game in question is considered a national security risk by the Hong Kong government. (In China, it wouldn’t be able to be downloaded anyway).

    Reversed Front: Bonfire – banned in Hong Kong

    Chris Tang, the current secretary of security for the Hong Kong government said that having the game on your phone or playing it was a national security law offence. The game was an act of ‘soft resistance’ designed to corrupt Hong Kong’s youth.

    Reversed front bonfire

    According to a statement by the National Security Department (NSD) of the Hong Kong Police Force, Reversed Front: Bonfire is

    …a game with the aim of promoting secessionist agendas such as “Taiwan independence” and “Hong Kong independence”, advocating armed revolution and the overthrow of the fundamental system of the People’s Republic of China established by the Constitution of the People’s Republic of China. It also has an intention to provoke hatred towards the Central Authorities and the Government of the Hong Kong Special Administrative Region.

    Imagine an anti-communist version of Myst that’s more text driven, built by diesel punk anime and waifu fans and you have a good idea of what Reversed Front: Bonfire is.

    Reversed front bonfire

    The developers at ESC Taiwan do not hide their views. It is a great example of ‘gaming as politics’ with gameplay referencing key slogans of the 2019 Hong Kong protests.

    The Hong Kong government is probably sensitive about dissent through gaming when protests went virtual on Nintendo’s Animal Crossing: New Horizons – when COVID restrictions made real-world protests impractical.

    Gaming as politics beyond Hong Kong

    Gaming as politics in Hong Kong is only the latest place where the medium as been used to press a political ideology.

    As video game graphics have improved video game footage or machinima have been used to create footage that has been passed off as war footage. As it has got better, it has been easier to convince the casual observer on social media. Examples include HAMAS and Israel, Israel and Iran, Russia and Ukraine and Russia in Syria.

    A Ukrainian research paper Video Games As Deep Media: challenges during the Russian-Ukraine war outlines how both sides have used video games as a propaganda channel. Ukrainians have skilfully used tools like customised gaming maps and conversations on online games to directly address Russians about the truth of the war. Gaming provided a space largely unmediated by the Russian government, at least at the beginning of the war.

    On the flip side, Russia has pumped propaganda efforts into platforms like Minecraft and Roblox.

    Political satire in games

    Gaming as politics lent itself well to political satire. These are usually developed by independent software companies. For instance Bundesfighter II Turbo was based on caricatures of candidates in the 2017 German federal election. Hong Kong 1997 was a Japanese developed game based in a fantastical version of Hong Kong SAR – it also has the distinction of being considered one of the worst games ever.

    Gaming as politics and as a political culture

    Online radicalisation of gamers has become prevalent and the International Centre for Counter Terrorism provides advice for games design teams.

    One issue that I have with the ICCT is that there is a lack of proportionality in what they talk about. I can understand that this is partly because even a small percentage of people can cause a lot of carnage. And like other emotive issues being absolutist tells a great story, which will help with everything from grants to getting meetings with politicians. One assertion they make is quite interesting:

    …the relative opaqueness of video game spaces provides an attractive opportunity to meet online and outside the watchful eye of law enforcement. Moreover, the presence of many young people who may be vulnerable to extremist messaging efforts creates ideal circumstances for exposure to extremist viewpoints. However, we argue that particular aspects of gaming culture may also have a hand in the proliferation of extremist beliefs. In the study by Kowert, Martel, and Swann, “[identity] fusion with gaming culture is uniquely predictive of a host of socially pernicious outcomes, including racism, sexism, and endorsement of extreme behaviors.” Examples of how such tendencies surface from time to time are numerous.

    Their view is supported by academics, Political Psychology published a research paper on how far right organisations use online gaming as a pipeline to grow their numbers.

    The example provided by ICCT is the Gamergate scandal. I would argue that Gamergate is part of a longitudinal trend amongst a proportion of young men towards social conservatism including ongoing misognystic expressions of their beliefs. Do I approve of Gamergate – no, do I believe that the blame is purely around the medium of gaming – also no.

    KZ manager

    Gaming as politics is a concept that predates the internet. KZ manager was a series of games with an anti-semitic theme. It was first published in 1988 for the Commodore 64 alongside other home computer platforms at the time. it was distributed from player to player by disc or dial-up bulletin boards. By 1989 it was banned in Germany, but kept being maintained and republished up until 2000.

    Nihilism and gaming as politics

    Nihilistic terrorism has now become enmeshed in gaming as politics. Nihilism implies the act for its own sake, without any ideology challenges the political nature of terrorism as a concept. Alex in A Clockwork Orange fits this nihilistic definition to a tee. The medium for living out the nihilistic fantasies has changed over time. From books, to exploitation films, shockumentaries such as Faces of Death. Connecting with other ‘like-minded’ individuals was transformed in online spaces. Gaming was just another media form adopted by the nihilists. It is still only a very small number of them that put their fantasies into any form of action.

    More related Hong Kong stories here, and more on gaming here.

  • Apple development + more things

    Apple development

    Apple development changes was at the forefront of Apple’s WWDC keynote for 2025. I think that the focus on Apple development changes were happening for a few reasons:

    • Apple got burned announcing sub-standard AI offerings last year.
    • The new translucent interface is divisive.
    • The multi-tasking iPad was interesting for power users, but most usage is as a communal device to consume content.
    • Apple has a number of small on-device models that do particular things well. Which is why Apple needs to get developers on-board to come up with compelling uses.
    • The Mac still has great hardware, passionate developers and a community passionate about great life-changing software. Apple development focus was coming home.

    Apple Updates Its On-Device and Cloud AI Models, Introduces a New Developer API

    China

    The Next Labubu: What the Rise of Wakuku Tells Us About China’s Collectible Toy Wave | What’s on Weibo

    Chinese cities are facing the financial abyss of their subway systems | Le Monde

    Consumer behaviour

    The gray wave: How an aging population is reshaping the economy | Mizuho Insights

    College Students Are Using ‘No Contact Orders’ to Block Each Other in Real Life – WSJ

    Culture

    ChatGPT has changed how we speak – and how we think | TechFinitive

    The working class always had ‘high’ culture – it was just stolen | The Independent

    Energy

    Rolls-Royce group wins government backing to build UK’s first small modular nuclear reactors | FT

    Ethics

    ‘Positive review only’: Researchers hide AI prompts in papers – Nikkei Asia

    Beyond Cannes – by Hamish McKenzie – The Substack Post

    UNIQLO ‘Cai fan’ keychain kerfuffle: Where does inspiration end and imitation begin? | Marketing-Interactive

    FMCG

    Unilever acquires Dr. Squatch to expand men’s care portfolio | Personal Care Insights – the irony of this purchase given Dr Squatch’s positioning isn’t lost on me

    Health

    New Novo Nordisk drug could beat market leaders for weight loss, early results show | FT

    Hong Kong

    How my views on Hong Kong’s future have evolved | Stephen Roach

    Luxury

    Why luxury brands are sliding into the DMs | Vogue Business

    Media

    European broadcasters launch radio initiative to capture connected car opportunity – The Media Leader

    Online

    Creative Commons 4.0 has arrived on Flickr! | Flickr Blog

    Security

    Ingram Micro still silent 14 hours after global outage began • The Register

    The Cyber Risks Behind The Iran-Israel-US Geopolitical Tensions | Forrester

    UK govt says Chinese spying on the rise | Space War – so why did the UK sign off on the Chinese mega-embassy?

    Taiwan

    Digital Propaganda: How China Uses Short-Form Videos to Target Taiwan’s Youth | Small Wars Journal by Arizona State University

    Technology

    Samsung delays $44 billion Texas chip fab — sources say completion halted because ‘there are no customers’ | Tom’s Hardware

    Thailand

    One Eye on Asia: Pathida Akkarajindanon – ‘Thai ads can hit you harder than you expect’ | Branding in Asia

    ‘Blood Connect’ – Inspiring Gen Z in Thailand to Value Blood Donation | Branding in Asia

  • June 2025

    June 2025 introduction – thee and me (23) edition

    Welcome to my June 2025 newsletter, this newsletter marks my 23rd issue or as 23 would be called in bingo halls ‘thee and me’.

    Michael Jordan's Chicago Bulls Basketball Jersey

    Basketball legend Michael Jordan wore the number 23 on his jersey when he played for the Chicago Bulls and when he returned to basketball to play for the Washington Wizards.

    At the beginning of the 20th century, 23 and 23Skidoo appeared memetically as short hand for ‘to leave’ or to be asked to leave in American English. There are no satisfactory explanations about its origin.

    It went on to be referenced in American plays, a Popeye cartoon, a William Burroughs story and inspire the name of a post-punk band founded by original international Stüssy Tribe member ‘Alex Baby‘.

    Burroughs inspired the ’23 enigma’ which appeared in new age and alternative literature including The Illuminatus! Trilogy by Robert Shea and Robert Anton Wilson.

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    Strategic outcomes

    Things I’ve written.

    • Walsh’s of Mullingar and more things dwelt on multi-generational businesses in Ireland, memetic ideas in architecture and the political act of hacking.
    • Augmented retailing – how machine learning is being used beyond efficiency to actually help customers in a customer-centric approach to customer experience.
    • Living with the Casio GW-9500 Mudman watch. Or, why I am wearing an old school G-Shock when smartwatches can do so much more?

    Books that I have read.

    • I finished Rogue Agent by Andy McDermott. It’s an easy undemanding read, ideal for a holiday. It benefits from good pacing of the plot line and feels like it’s aimed at a British working-class male reader. It feels like it would be a good Amazon Prime or Netflix series if adapted from the novel.

    Things I have been inspired by.

    Walk the house

    Walk the house is an exhibition at the Tate Modern by a Korean artist Do Ho Suh. The exhibition features a number of works that challenge what we think about living spaces and their sense of permanence. There is a traditional Korean house reproduced in charcoal rubbed fine paper, which captures every detail of the building’s exterior.

    There is a tension between the scale and ephemeral nature of the work. The traditional Korean house also contrasted with modern apartment replicas in polyester mesh curtain material and wire supports.

    The material and the extreme fidelity to detail that the artist brings gives them a dream-like quality like reliving a memory.

    The exhibition is on at the Tate Modern until October and I can’t recommend it enough.

    Time for some new ‘Age Thinking’

    There was a moment in 2023 when the IPA Census of the UK advertising industry saw no one reach retirement age in any advertising agency. Anna Sampson was tasked with writing a report about age, systemic barriers and ageism with in the industry.

    This directly impacts concerns around inclusivity, diversity and representation. It’s adversely affecting the work done for clients.

    The Who Live

    I remember listening to a creative director’s challenge in getting a production company to cast old people for a film. The production company was suggesting 40 year-olds, when what required was 70-plus.

    I can also recommend Matthew Knight’s interview with Anna Sampson after the publication of the report.

    What’s working in raising brand awareness?

    WARC published their report What’s working in raising brand awareness, which is instant click bait to strategists. The findings in the report reinforce what we already knew from The Long and the Short of it and Ehrensberg-Bass’ How Brands Grow. It cites Research by Fospha found that brands who allocated at least 5% of their budgets to awareness and consideration saw a 22% higher return on advertising spend. When higher-awareness brands boosted their spend by 10%, they saw a 13% increase in sales.

    AI’s dot com moment?

    Given Mary Meeker‘s heritage in the late 1990s dot com bubble as evangelist rather than analyst – I was instinctively a bit leery of the hockey stick-shaped graphs in her new presentation on AI. The report gives good context to where many of the exponential claims. Like telecoms and the web before it, the presentation is an expression of confidence in progress, not a business model endorsement per se. Look instead at the financial results of major players in quarterly and annual filings.

    Chart of the month. 

    Global podcast advertising growth seems to have matured based on data from WARC.

    Global podcast ad spend growth

    Things I have watched. 

    Bad Day At Blackrock – the film merges film noir with the western. It has a cast dominated by award-winning actors including Spencer Tracy as one-armed veteran with judo skills. Robert Ryan, Ernest Borgnine and Lee Marvin play local yahoos who try and needle a new arrival. The quality of the cast, the setting in the California high desert, a ramshackle western town and the Southern Pacific streamliner train – create an amazing film. Just ten years after the end of the second world war, Bad Day at Blackrock deals with racism against Asians. In my mind, it is John Sturges best film, but always overshadowed by his later works Gunfight at the O.K. Corral, The Magnificent Seven and The Great Escape.

    I first saw Le Doulos (aka The Fingerman) in an arthouse cinema in Liverpool with some art student friends. It was great to watch it again, this time in Blu-Ray. Jean-Pierre Melville directed a classic piece of French New Wave cinema noir. Jean-Paul Belmondo plays Silien, a complicated character whose true place in the story isn’t revealed until the final third of the movie. Belmondo’s role lights up the screen displaying movie star looks and the hardness of a gangster. The plot is carefully doled out like a well-played poker hand with enough twists and turns that kept me on the end of my seat. It’s a masterclass in storytelling.

    Useful tools.

    Pocket is shutting down

    Pocket was a service that was integrated into Firefox by the Mozilla Foundation that allowed the user to bookmark a web a page that was used to save articles and webpages for later. if you’re a Pocket user and looking for an alternative I can recommend Pinboard. I have been using Pinboard for the best part of 15 years, so can vouch for the service.

    The sales pitch.

    I am currently working on a brand and creative strategy engagement at Google’s internal creative agency.

    now taking bookings

    I am now taking bookings for strategic engagements from the start of 2026 – keep me in mind; or discussions on permanent roles. Contact me here.

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my June 2025 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into summer.

    Don’t forget to share if you found it useful, interesting or insightful.

    Get in touch 

  • May 2025 newsletter

    May 2025 introduction – two little ducks (22) edition

    Welcome to my May 2025 newsletter, this newsletter marks my 22nd issue. 22 is known in bingo halls and the Spanish national lottery as two little ducks.

    Double Duck

    In France, 22 is the equivalent of 5-0 in the English speaking world as slang for the police. 22 is an important number for people who believe in numerology. In Hong Kong, 22 is associated with good fortune. This is down to the number sounding similar to ‘easy’ or ‘bright’ in Cantonese.

    I hope that you are tricked into thinking I am bright based this newsletter, so let’s jump in. Inspired by catching up with my old DJing partner Griff, this month I enjoyed the unashamedly joyous pumped-up sounds of Blackpool’s AZYR at the Boiler Room x TeleTech Festival in 2023. In particular the transition at the end of the set between Frankyeffe – Save me and Infectious! – I need your lovin’. (Extra trainspotter points if you knew that Infectious! is a homage / remake of N.R.G’s The Real Hardcore from a year earlier). Wear your headphones, it might be divisive playing the set out loud in the office. More bangers from AZYR here.

    New reader?

    If this is the first newsletter, welcome! You can find my regular writings here and more about me here

    Strategic outcomes

    Things I’ve written.

    • Predicting market share through share of search volume and what the rise of AI likely means.
    • Reaching a precipice in hydrogen power and trends in Chinese skincare amongst other things.

    Books that I have read.

    • Careless People by Sarah Wynn Williams. Williams account of her time in Facebook had become the most discussed book of the spring in my social circle. I wrote a long review of it here.
    The Road to Conscious Machines
    • The Road to Conscious Machines by Michael Wooldridge examines the profound cultural impact of generative AI, which is currently experiencing a surge in both its cultural influence and practical applications. Drawing parallels to the internet’s transformative impact in the mid-to-late 1990s, where it permeated various aspects of society and fostered rapid adoption, Wooldridge traces the evolution of generative AI as a phenomenon that emerged gradually over the past half-century. Throughout the book, Wooldridge provides a comprehensive historical overview of AI, including the periods of research stagnation known as AI winters. This historical perspective equips readers with a nuanced understanding of the strengths and weaknesses of AI, enabling them to approach AI adoption with a well-informed perspective.
    • As I finish this newsletter during the bank holiday weekend, my light reading is Rogue Asset by Andy McDermott. McDermott comes from a long line of British authors like Jack Higgins, Len Deighton, Frederick Forsyth and Mick Herron who provide novels aimed at a shrinking pool of readers – men. At least, if one is to believe what’s said in the media. Rogue Asset hinges on the premise that the UK has a unit which assassinates the countries enemies on a regular basis. Think somewhere between The Troubles era Det and the modern deep state trope. Our hero is snared into the plot by being discovered on the run thanks to his online behaviour – which is attributed to GCHQ; (but isn’t as mysterious as it sounds because of the programmatic advertising technology stack). So far so good for what it is. I will let know if it goes downhill as a read next month.

    Things I have been inspired by.

    Mmrytok

    Limitations are often the mother of invention. That seems to be the theory behind mmrytok. Mmrytok allows you to do one post a day. It doesn’t support HTML formatting, it doesn’t allow you to link out and doesn’t have a newsfeed. So it’s easy-to-use because it’s less sophisticated than Geocities was. In this respect it is to social media and blogs what Punkt is to smartphones. In an always-on social time, I have found it liberating to use. You can see my page here. I heard of Mmrytok thanks to Matt Muir’s great newsletter Web Curios.

    No, AI isn’t making you dumber

    Australian documentary maker ColdFusion put together an interesting video essay on How AI is making you dumber.

    Yes, you could argue that under certain attributes the population isn’t as smart as they have been in the past. Just last month I shared an article by John Burn-Murdoch. In the article he shared data of a longitudinal trend across countries and age-groups struggling with concentration, declining verbal and numerical reasoning. The problem with Burn-Murdoch’s article vis-a-vis the ColdFusion video is the timeline.

    His article charts a decline further back than the rise of generative AI services. Mia Levitin in an essay for the FT attributed the decline in reading to the quick dopamine hits of social media content.

    A college professor interviewed by The Atlantic put the decline in reading amongst his undergraduate students put it down to a practice in secondary education of atomising content. Pupils in high schools were assigned excerpts, poetry and news articles to read, but not complete books. This has impacted the size of vocabulary and grasp of language that students starting university now have.

    James Gleick

    This isn’t new territory, James Gleick in his book Faster documented the massive acceleration of information through the late 20th century and its effects on the general public. The underlying accelerant was described by Kevin Kelly in What Technology Wants as the technium – a continuous forward progress due to a massively interconnected system of technology.

    There were concerns in research as far back as the late 1980s that television could be adversely affecting children’s reading comprehension and attention spans.

    TL;DR – with generative AI you could become dumber, if you use it unwisely – but the problem lies with all of us and what we chose to do with our personal agency.

    CIA advertise for Chinese spies

    The CIA commissioned a couple of high production value adverts that they’ve been running on social media channels. The adverts are designed to encourage Chinese government employees to come forward as an agent. The sales pitch is about taking control.

    CIA China advert

    A translation of the Chinese tagline: ‘The reason for choosing cooperation: to become the master of (one’s own) destiny‘. More details from the FT about the campaign here, and here’s the two executions currently running on YouTube.

    It remains to be seen if the campaign will be effective. The Chinese Ministry of State Security managed to roll-up the CIA’s spy network back in 2010-2012. Up to 30 informants in China were executed.

    Montirex

    montirex

    Merseyside sports-inspired lifestyle brand Montirex have published a film telling the brand story from its origins to the present day. The brand is expanding beyond its Merseyside roots to get national and international sales.

    Trust, attitudes and use of artificial intelligence

    A 2025 global study covering some 48 countries was conducted by KPMG in association with the University of Melbourne. Some key insights from the report. Consumer generative AI is being used instead of enterprise options by workers. Generative AI adopters still have self-perceived low AI skills but that doesn’t slow their adoption. There is higher adoption and trust rates in emerging markets than in developed markets.

    Pro and anti-trust AI issues solidifying

    Year-on-year we are seeing an increase in both distrust and trust for specific AI use cases, indicating that it is becoming a polarising subject. The lowest trust levels is in tech-savvy Finland. More here.

    Chart of the month. 

    McDonald’s Restaurants saw a decline in sales. This was down to low income consumers spending less, while middle class earners still weren’t going into McDonalds. Normally when there is a recession, McDonalds should benefit from the more well-off trading down to McDonalds. Instead, fortunes have diverged into a ‘k-shaped’ recession. Lower income earners are hit, while middle classes aren’t. What Axios called the ‘McRecession‘.

    McDonald's quarterly sales growth

    Things I have watched. 

    Tony Arzenta (also known as Big Guns). The film is an early 1970s gallo film. French star Alain Delon appears in this classic retribution story based in Milan. As Tony Arzenta, Delon exacts revenge on the former bosses who killed his family by accident in a botched assassination attempt to prevent him from retiring.The film uses a wintry Milan as a good atmospheric backdrop for the action that plays out in a series of shoot-outs and car chases. It’s John Wick before it was even conceived. Delon brings a tension that other stars of the era like Charles Bronson failed to do in similar roles. As Arzenta’s targets flee across Europe, he goes through Germany and Denmark to catch up with them.

    Sansho the Bailiff – as a film Sansho the Bailiff comes encumbered with a weight of praise. It is highly rated by film critics and Martin Scorsese had it as one of his must-watch films for young film makers. Director Kenji Mizoguchi assembled an ensemble cast of Japanese actors to tell a story of family hardship and poverty. Kazuo Miyagawa is key to the the production, providing a signature look to the cinematography. There is a tension between the emotional rollercoaster of the story and the reflective nature of the scenes portrayed – I don’t want to say too more, except that even the character actors like Kikue Môri (who plays a pivotal role in the plot as a priestess) are amazing in the film.

    Warfare – I was a bit leery of watching Alex Garland’s Warfare after watching Civil War which was strong on aesthetics and emotion, but weak in terms of the creative conceits involved in making the story work. Warfare is the collective accounts of a US military unit during a two-hour fire fight. The story is told from multiple perspectives in real-time. The film captures the stress and boredom of inaction as well as what you would normally expect from this kind of film.

    Useful tools.

    Reddit Answers

    Reddit Answers – alternative to Gigabrain that I recommended back in March. Like Gigabrain, Reddit Answers looks like the kind of knowledge search product that we failed to build at Yahoo! twenty years ago (or NORA as Microsoft has been calling the concept for the past few years). Reddit Answers is powered by Google Vertex AI.

    Process online data like its peak web 2.0 all over again

    While WordPress installations come with RSS enabled as standard and is something that can then be disabled, many types of sites aren’t RSS enabled. And where they are the web devs will often disable it just because. RSS app will create an RSS feed for websites that don’t have it. This allows you to pull it into data processing using something like Pipes. RSS app starts at $9.99 per month and goes up to $99.99 a month. Pipes starts at free and goes up to $79 per month.

    The sales pitch.

    I am currently working on a brand and creative strategy engagement at Google’s internal creative agency.

    now taking bookings

    I am now taking bookings for strategic engagements in Q4 (October) – keep me in mind; or discussions on permanent roles. Contact me here.

    More on what I have done here.

    bit.ly_gedstrategy

    The End.

    Ok this is the end of my May 2025 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into spring, and I hope you enjoyed the last bank holiday until August.

    Don’t forget to share if you found it useful, interesting or insightful.

    Get in touch if there is anything that you’d like to recommend for the newsletter.

  • Walsh’s + more stuff

    Walsh’s of Mullingar

    Walsh’s is the kind of business I grew up with in Ireland. In my part of the world it wasn’t the Walsh’s it was Kelly’s and Salmon’s who both ran general stores on the edge of my parish. It was a mix of groceries, cigarettes, a top-loading cabinet of ice creams. In the local market town there was O’Meara’s who still run a supermarket, Lynch’s who run a hardware store, builders yard and farm supplies and Hayes – a chemist and veterinary pharmacy. Like Walsh’s they are all multi-generational businesses with customers from the same families over successive generations.

    Maintaining a multi-generational business was (and still is for many) a matter of pride. It can be a great business, you know your customers needs and personalities far better than I ever did working for the likes of Unilever. The Walsh’s will have been with their generations of customers at key times in their lives: engagements, marriage, anniversaries and retirements.

    When my Uncle died and we had a wake for him, I met the the pharmacist who looked after his personal and farm needs and her Dad who had filled my prescription for cough medicine as a child. There were people from the hardware store, farm supplies, the newsagent who my family always got their copies of the Irish Farmer’s Journal and the Connacht Tribune.

    The Walsh’s are wrapping up because their business can no longer compete with the scale of online jewellers.

    It’s interesting that COVID was the inciting incident that broke the generations of consumer behaviour, brand loyalty and relationships. The second factor that the Walsh’s named was the hollowing out of people living within the market town of Mullingar. That’s especially interesting given that Ireland currently has a chronic housing shortage makes me wonder what is going on.

    More related posts:

    Concepts as viral marketing

    Chris Spargo runs one of the most interesting British YouTube channels looking at the minutae of the UK from supermarket clock towers to book barcodes and milk packaging. This film looks at how The Glass Committee funded by Pilkington Glass created outlandish concepts that promoted discussion. Weirdly enough some of the ideas found themselves from the most outrageous concepts into Britain’s new towns developments.

    A history of hacking

    Frederico Mazzini goes through a history of hacking with a focus on culture. Even though it was presented for Tokyo College, it had a very western centric slant to it. Interesting points about hacking is an explicit political activity in some non-US cultures – notably France, Italy and Germany.

    What became apparent was that Mazzini lacked was any kind of understanding of hacking in Japan, which runs with a much lower profile than their counterpart western communities according to Trend Micro.