Category: ethics | 倫理 | 윤리학
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Digital hucksters + more news
Digital Hucksters The Digital Era: A Golden Age for Hucksters | EE Times – interesting take on UX. Digital hucksters use dark patterns and behavioural understanding to sell to customers. These customers are looking to mediate their interactions online rather than with a real sales person. On a semi-related note, check out the ludricous experience…
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Lee Dunne + more things
Lee Dunne How Lee Dunne challenged the depiction of working-class mothers | RTÉ – I originally didn’t know Lee Dunne as a novelist. Instead he was part of my childhood. Lunchtime listening when I wasn’t at school was Harbour Hotel, a radio soap opera written by Lee Dunne that gave a good sense of everyday…
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SITA + more things
SITA SITA | SITA statement about security incident – this gave limited and basic information – specifically your name, membership number and tier, seating preferences and a code corresponding to your meal preferences. – according to Cathay Pacific. It looks like this attack on SITA was more about tracking the travel of persons of interest…
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Declare ads & things that caught my eye this week
Declare ads YouTuber Tom Scott delves into the marketing industry and laws that force influencers to declare ads. It is worthwhile watching regardless of how involved you are in marketing. Scott points out what he considers to be inconsistencies in the principles of when to declare ads. In particular, he focuses on the role of…
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Digital sustainability
Digital sustainability Wunderman Thompson Intelligence highlighted digital sustainability as a trend. The internet is the seventh biggest polluter in the world. Data centres energy consumption is comparable to that of the largest ships. Web designers have been looking to do their part by designing leaner, faster web pages that take up less memory. Samsung is…
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HSBC bank + more things
HSBC bank China and the UK test HSBC Bank divided loyalties in Hong Kong — Quartz – If HSBC Bank were to spin off its China operations, it wouldn’t be the first bank to reconfigure its ties due to a changed political situation. In the 1980s, the British banks Barclays and Standard Chartered pulled out…
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BMW brand crisis + more things
BMW brand and business crisis I haven’t driven a BMW in well over 20 years, so Doug DeMuro’ update on the BMW brand was fascinating. The BMW brand issue hadn’t been on my radar until Doug DeMuro talked about it. A number of things seem to be happening with BMW. The company’s customer base is…
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Cummings effect
The Cummings effect was named by The Guardian after former government advisor Dominic Cummings. Now famous for his unorthodox approach to sight tests. The Cummings effect describes how consumers have been testing the rules governing lockdown, often ignoring the government’s ‘stay at home’ instruction. “What is happening is people are beginning to flout the rules,…
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Connected leadership + more
Connected Leadership Connected Leadership, Powered by Brunswick | Brunswick – worth a read during your lunchtime. 9 out of 10 financial readers cite the importance of social media communications by CEOs during a crisis. There were also findings that equate CEO social presence with employer brand. Reading about connected leadership reminded me of the oft…