Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches
  • Creatives outputs + more things

    Different times | Campaign magazineIt’s tempting to look at the best of today’s creatives and compare them with the greats: David Abbott, John Webster, Helmut Krone, George Lois, Ed McCabe, Mary Wells, Bill Bernbach, Paul Arden, Sir John Hegarty. And to think there’s no-one around who could hold a candle to any of them. But is it a fair comparison? They were working with account men like Frank Lowe, Tim Bell and Nigel Bogle, they were working with media guys like Mike Yershon, directors like Ridley Scott, Alan Parker, Hugh Hudson, and planning hadn’t even been invented then. Of course it was easier to do great work, everyone wanted great work. There weren’t hundreds of TV channels and big data and micro-targeting, and ad tech, and dozens of different platforms, and five campaigns shown at creative pitches. What was wanted was quality not quantity, one fantastic ad not a dozen space-fillers. It was, in fact, much easier in those days to do great work. Sure the competition was tougher, but everyone was agreed on what they wanted, ads that made the public sit up and take notice. I know the people working today may not have stood up against the greats. But I’m not sure that if any of the greats had been working today, they would have been able to produce great work either. – Dave Trott on the futility of comparisons that relate to now, versus then and changing ad environment for creatives (and everyone else for that matter). The contrast in creatives and their output is very striking. One cannot ignore the nature of the medium in the creative process. The move to social seems to have kneecapped creatives and creativity. By comparison earlier media revolutions like television enhanced creativity. Creatives were constantly learning new ways of creativity within the medium. The copywriters seems to have reduced their standing in creatives even more than visual designers. How can platforms provide creatives with a similar range that legacy media did? What can creatives do to recover their own mojo as a profession? More marketing related content here.

    Pop Mart/Asian IPOs: go figure | Financial TimesPop Mart, which sells $8 boxes of figurines, has taken advantage of its newfound popularity to join the listing boom in Hong Kong. Shares nearly doubled in value on the first day of trading on Friday. As with other recent Asian listings, a redirection of money previously set aside for the postponed Ant Group listing appears to have fuelled the frenzy. Demand has also been boosted by the approaching holiday shopping season.

    Coca-Cola Launches Global Creative and Media Agency ReviewsCoca-Cola is launching a full global review of its media buying and planning services. The creative portion of the review encompasses creative, experiential marketing, production management and shopper marketing. “We are on a journey to fundamentally transform and dramatically improve the effectiveness and efficiency of our marketing investments,” a Coca-Cola spokesperson told Adweek. “By improving our processes, eliminating duplication and optimizing spend, we will generate significant savings to fuel reinvestment in our brands. “Media and creative agency services require significant investment from our brands. They are also a crucial component of our ongoing digital transformation journey to drive our business. With that in mind, we have decided to undergo a complete redesign of our media and creative agency models in an effort to align the strategic, operational, and commercial needs of our new, networked organization,” the spokesperson added. “This will necessitate a full review of our media and creative planning and buying practices, as well as our media and creative agency appointments and commercial relationships around the world. We expect this process will be completed by the end of 2021.”

    Pompeo shames MIT, calls Chinese authorities ‘jackbooted thugs’ in remarks about academic freedom | South China Morning Post“A Fulbright student coming in from some country ought not be returned to their home country and to suffer from the jackbooted thugs that now want to take the information that they got, send them back into the United States only to have them just take a little bit more information that they’re going to hand off to the Chinese [Ministry of State Security] … or the People’s Liberation Army”, he said. “MIT wasn’t interested in having me to their campus to give this exact set of remarks,” Pompeo said in his opening address. The school’s president, L. Rafael Reif, he added, “implied that my arguments might insult their ethnic Chinese students and professors”. – interesting, if true, that US universities are no platforming politicians to avoid offending Beijing

    The Hottest Campaign Ads on Twitter Didn’t Really Work: StudyThe PAC, Priorities USA, spent a good chunk of the cycle testing the effectiveness of ads, some 500 in all. And, along the way, they decided to conduct an experiment that could have potentially saved them tons of money. They took five ads produced by a fellow occupant in the Super PAC domain—the Lincoln Project—and attempted to measure their persuasiveness among persuadable swing state voters; i.e. the ability of an ad to move Trump voters towards Joe Biden. A control group saw no ad at all. Five different treatment groups, each made up of 683 respondents, saw one of the five ads. Afterwards they were asked the same post-treatment questions measuring the likelihood that they would vote and who they would vote for. The idea wasn’t to be petty or adversarial towards the Lincoln Project, which drew both fans and detractors for the scorched-earth spots it ran imploring fellow Republicans to abandon Trump. It was, instead, to see if Twitter virality could be used as a substitute for actual ad testing, which took funds and time. If it turned out that what the Lincoln Project was doing was proving persuasive, the thinking went, then Priorities USA could use Twitter as a quasi-barometer for seeing how strong their own ads were. But that didn’t turn out to be the case. According to Nick Ahamed, Priorities’ analytics director, the correlation of Twitter metrics—likes and retweets—and persuasion was -0.3, “meaning that the better the ad did on Twitter, the less it persuaded battleground state voters.” The most viral of the Lincoln Project’s ads—a spot called Bounty, which was RTed 116,000 times and liked more than 210,000 times—turned out to be the least persuasive of those Priorities tested. – I think that there a lot of lessons for creatives and strategists in this piece of research in terms of eliciting behaviour change, beyond politics

    China shadows the rise of Hong Kong’s next tycoons – Nikkei Asia – Avoid politics, build trust: One dynasty heir speaks on a generation’s dilemma

    How The 1985 Downturn Set The Silicon Wafer Industry On A Path To Consolidation That Continues Today – Semiconductor Digest – a great read

    A transatlantic effort to take on Big Tech | Financial TimesCompanies are counting on the incoming Biden administration, which will include a number of tech-friendly officials from Barack Obama’s time in the White House, to help them stand up to Europe. It shouldn’t. One of the huge risks for the new administration is that it will be seen as too cosy with concentrated corporate power. Witness the cries already coming from the left about some of Mr Biden’s appointees who have backgrounds in private equity. Individual appointees should be judged on their own merits. If we didn’t let anyone from either the finance or the technology industries into the new administration, we would be the poorer for it. Take Gary Gensler, a former Goldman Sachs executive, who is now Mr Biden’s chief markets adviser. He cleaned up derivatives trading while at the Commodity Futures Trading Commission during the Obama years – grab the popcorn

    About Google’s approach to research publication – Google DocsA cross functional team then reviewed the paper as part of our regular process and the authors were informed that it didn’t meet our bar for publication and were given feedback about why. It ignored too much relevant research — for example, it talked about the environmental impact of large models, but disregarded subsequent research showing much greater efficiencies. Similarly, it raised concerns about bias in language models, but didn’t take into account recent research to mitigate these issues. We acknowledge that the authors were extremely disappointed with the decision that Megan and I ultimately made, especially as they’d already submitted the paper. Timnit responded with an email requiring that a number of conditions be met in order for her to continue working at Google, including revealing the identities of every person who Megan and I had spoken to and consulted as part of the review of the paper and the exact feedback. Timnit wrote that if we didn’t meet these demands, she would leave Google and work on an end date

    Pioneer DJ reports 82 per cent rise in the sale of entry-level DJ controllers during lockdown – Tech – Mixmag 

    Hong Kong’s Civil Servants Under Siege – The DiplomatI think the oath taking is a big deal. If you don’t sign it, they will immediately assume you will be against the government one day. Most of us don’t agree with this practice. Those who are almost retired and are older think it’s quite normal. They stress that Hong Kong is a part of China, and civil servants have the responsibility to uphold the policies issued by the government and support it no matter what we think. But most of the newer recruits, what we care about is that freedom of speech is protected. The Basic Law guarantees our freedom of speech. No matter what career we have, we should enjoy this right.

    RTOS port to RISC-V core for high reliability designs | EE News Europe – opportunities that previously would have gone to ARM

    Wikipedia Matters by Hinnosaar, Hinnosaar, Kummer and Slivko – we conduct a randomized field experiment to test whether additional content on Wikipedia pages about cities affects tourists’ choices of overnight visits. Our treatment of adding information to Wikipedia in- creases overnight stays in treated cities compared to non-treated cities. The impact is largely driven by improvements to shorter and relatively incomplete pages on Wikipedia (PDF)

  • Luxe streetwear

    I started thinking about the latest developments in luxe streetwear after leafing through the FT to see the following advert marking the proposed purchase of Stone Island by Moncler. (Stone Island had already sold its parent brand CP Company and intellectual property back in 2015 to Hong Kong manufacturer Tristate Holdings Limited).

    Moncler buys Stone Island
    R+R SpA – published in the Financial Times – a luxe streetwear merger

    It follows hot on the heels of Supreme being purchased by VF Corporation.

    Luxury disruption

    From the luxury market point of view their customer base over the past 30 years has done three things:

    • The customers have become younger. Luxury shopping is no longer dominated by dowager heiresses in Europe and the New World. Now the man purchasers of luxury are much younger and are second generation money. They’ve had money in their families for somewhere between 20 and 50 years. They are the scions of political leaders or business leaders. Money has allowed them access to the world’s best education institutions. They might have had etiquette classes, but they’re no more than two generations away from having known deprivation.
    • The customers are in a different place. Globalisation massively changed their customer base. First it was the Japanese middle classes who picked up a taste for luxury brands whilst travelling abroad. As the Asian tigers took off, you started to see luxury purchases being made in Singapore, Hong Kong, Korea and China. When the Soviet Union fell luxury consumption also sprang up in the East as some people had money to burn. Much of the luxury retail in traditional shopping areas like London and Paris are derived from tourists rather than local purchasers. A change in the luxury tax regime in China has seen more domestic luxury consumption. China is now looking to build Hainan into a domestic luxury shopping and holiday resort.
    • Luxury serves a different purpose. Luxury has traditionally reflected status. Goods of a superior nature that the ‘wrong sort’ of people would never be able to afford. Luxury then became a symbol that you’d made it. In Asian markets, particularly China, luxury became a tool. People gifted luxury products to make relationships work better. It also signified that you are the kind of successful business person that partners could trust. You started to see factory managers with Gucci man bags and premium golfwear to signal their success. Then when the scions of these business people and figures in authority were adults, luxury has become about premium self expression. It has been mixed up with streetwear in a manner reminiscent of the Buffalo Collective.

    So from the perspective of the luxury industry, they are feeling a massive amount of disruption going on. And that’s even before you get into digital transformation.

    It is this transformation of customer segments, geographies and use cases which is forcing the luxury industry to ‘go casual’ fit in a luxe streetwear space.

    Streetwear evolution

    The perspective from the streetwear side of the table is more exemplified by my favourite Thai English phrase: same-same, but different. Their market hasn’t been disrupted in the same way as luxury. It has got a lot bigger.

    Rise of Streetwear
    Growth in streetwear

    The internet has meant that streetwear culture has become global and trends catch on much faster. It has become more popular around the world and there are thriving secondary markets like StockX and GOAT.

    Streetwear has pushed into luxury pricing models led by Japanese brands; who brought a higher attention to detail to the market. It has continued the trend of innovation that companies like Stone Island started. This is best exemplified now by the likes of German label ACRONYM.

    From a design perspective right back to the origins of what we know as streetwear by the likes Shawn Stüssy or Harlem’s Dapper Dan co-opted luxury product language. In Dapper Dan’s case using fake fabrics and labels to make clothing. His customer base of African Americans from poor neighbourhoods whether early hip hop stars or criminals didn’t see the items that they wanted in boutiques. And even if they did, many of them didn’t feel welcome in the uptown boutiques.

    From Stüssy’s point of view it was the pop art ethos and DIY fanzine culture that infused his work. The reversed double S in a circle is an obvious reference to Chanel’s design language.

    Over the space of a decade Supreme went from being sued for aping Louis Vuitton’s design language to collaborating with them. Dapper Dan has recently been collaborating with Gucci.

    Does luxe streetwear lack ambition?

    Highsnobriety asked the question five years ago and concluded that no streetwear company had shown the serious ambition to become an umbrella brand the size of LVMH or Kering. Skiwear, skate wear and snow sports equipment are sectors that are a tenth of the size of streetwear. Yet they have seen consolidation into larger holding groups. These groups provided the financial cushion for these companies through the 2008 financial crisis.

    The closest that luxe streetwear has got to the holding group is likely to be New Guards Group. New Guards Group describes itself as a contemporary luxury fashion holding group. It owns Off-White, Opening Ceremony and Palm Angels. This in turn was bought out by luxury e-tailer Farfetch. Farfetch in turn has Richemont and Alibaba as minority shareholders.

    Surfwear is also described as having a generational strain. Dads keep wearing the gear. Kids no longer want to wear it. Given the commonality with the streetwear lifestyle. You could see similar things happening at even the largest of streetwear brands eventually. Some of the people wearing Supreme in the mid 1990s are still wearing it. The original international Stüssy Tribe are still going strong, repping streetwear in their 50s and 60s.

    Luxe streetwear brand A Bathing Ape has definitely seen better days, by the time Nigo sold the business to Hong Kong I.T. Group. The transitory nature of streetwear brands is littered with names that were formerly prominent like XLarge (that came back) or 90s icon Massimo.

    Stone Island and luxe streetwear

    Moncler get a technically proficient firm in Stone Island. It was built on a foundation of experimenting with materials. It is the only company able to garment dye polyester fabric for lightweight applications like summer jackets.

    The brand is widely respected and has collaborated with other innovators like Nike. It has been worn by Drake regularly that opened the brand up to hip hop fans. This has helped the brand widen its association beyond football hooligans and scally culture.

    More luxury related content here.

    More information

    Moncler to buy Stone Island in deal that values rival at €1.15bn | Financial Times

    VF snaps up streetwear line Supreme in $2bn deal | Financial Times

    Luxury brands set sights on Chinese tourists in Hainan as extended duty-free quotas and pandemic-free shopping attract travellers | South China Morning Post

    Dapper Dan’s collaboration with Gucci – focused on ‘hip hop style ready to wear and accessories featuring the GG logo

    Everything we know about the Supreme x Louis Vuitton collection | High Snobriety

    The umbrella brand: is streetwear ready for corporate takeover? | Highsnobriety

    Billabong’s demise is emblematic of a wider crisis in the surfwear industry | Guardian

    Silk or Synthetic | Financial Times

  • String art and other things that caught my eye this week

    For me string art is something that was a hangover from the 1960s and 70s. I remember visiting a number of schools as a child as I was going to move infant schools. One of the ones that my parents and I visited had a giant felt covered board with tacks nailed into it and coloured threads forming a geometric patten of string art.

    Strings

    Artist Petros Vrellis took string art to a new level. Using a giant circular frame with 200 pegs and a computer programme built in Openframework to work out where to arrange the 2 kilometre long strings.

    More on Petros’ string art work here. More design related content here.

    I’ve been listening to a lot of Dimitri from Paris this week. Here’s a sample of this work

    Kerri Chandler does a rare set using reel-to-reel tape recorders. The models he is using are mid-range consumer models by Pioneer (I think they’re the Pioneer RT-707) with direct drive motors that the Japanese manufacturers pioneered in hi-fi. I suspect Chandler is using these more for their compact size than them being the best machines. The RT-707 couldn’t take 10 1/2 inch reels

    He is putting it all into a vintage Bozak mixer. Back in the 1970s and 80s, DJs used reel-to-reel tapes much more in the DJ booth. It allowed new recordings to be tried. Or edits and mixes that had been made at home played to a live crowd.

    The reel-to-reel machine didn’t allow you the same control of tempo that a Technics SL-1200 or CDJ machines would allow. Reel to reel tape allowed for a richer saturated sound than digital recording does.

    Ogilvy did a presentation on what previously have been called youth marketing trends. Despite them using the generation Z label there is some good consumer trend content in it.

    If you were around ten years ago, much of this is is familiar and would have been said about millennials. Authenticity was also said about generation X. Though it was often tied to the idea of not ‘selling out’.

  • Humaning marketing + more

    Mondelēz International, Inc. – Announcing Humaning: A New Approach to MarketingHumaning is a unique, consumer-centric approach to marketing that creates real, human connections with purpose, moving Mondelēz International beyond cautious, data-driven tactics, and uncovering what unites us all. We are no longer marketing to consumers, but creating connections with humans – no I am not wiser than when I started reading this as to what humaning actually is. More marketing related posts here.

    The Three Eras of 32-/64-Bit Embedded CPUs – EE Times EuropeArm’s responses to the RISC-V phenomenon could have come straight out of the dominant player’s playbook, under the chapter heading “When you’re spooked.” First, it released marketing collateral attempting to generate fear, uncertainty, and doubt (FUD) about RISC-V, which merely served to help inform the industry of the existence of RISC-V (IBM’s FUD campaign about minicomputer vendors achieved much the same effect). Second, Arm waited to see if the RISC-V startups ran out of money. To Arm’s surprise, the emerging RISC-V vendors were beginning to win customers with low-end processor IP cores, as customers finally saw an alternative to Arm, at least at the low end. More venture capital (and corporate VC) investment flowed toward RISC-V. Companies like Western Digital heavily backed it. To make matters worse for Arm, Softbank seemed to demand that Arm raise prices for its low-end M-class processors. That apparent misstep drove further business away from Arm and toward RISC-V. Now, more Arm customers are reviewing the value their long-term supplier offers for the money.

    Once a household name, Chinese maker of copycat Nintendo consoles driven to bankruptcy – bye bye Sabor

    Introducing a total online advertising restriction for products high in fat, sugar and salt (HFSS) – GOV.UK 

    SoftBank in talks to sell Boston Dynamics to Korea’s Hyundai | Techinasia – SoftBank’s second major sale in just two months, following its divestment of UK-based chip designer Arm Holdings to computer hardware giant Nvidia in a US$40 billion deal. SoftBank had acquired Arm in 2016 for about US$31.4 billion in cash

    Project MUSE – The Authoritarian Assault on Knowledge – Journal of Democracy – interesting stuff here on China’s influence on university campuses around the world

    Beijing’s Erosion of Hong Kong’s Freedoms Has Been in the Works for Years – Pro Market 

  • Lamborghini social + more stuff

    Lamborghini rockets onto TikTok with 3 million views in two daysWhen you are marketing one of the worlds supercars TikTok may not spring to mind. With the entry level models at £150k upwards, Lamborghini may be more expected in the FT. But the Lambo is the car of choice for many influencers. David Dobrik famously gave one to his best friend and a Google search shows many Drop Shipping courses feature a Lamborghini as the badge of success. Although rumour has it that many hire the Lamborghini for the day to film. And bear in mind the market for ostentatious expensive cars skews young. Premiership footballers and pop stars spring to mind. (A recent Miles Davis documentary has him driving a Ferrari in the early 60s). So Lamborghini are big on social and having a TikTok page makes total sense – Simon Andrews on the Lamborghini TikTok channel content. Being bucketed with drop shippers, top flight footballers and influencers as a Lamborghini owner wouldn’t necessarily appeal to me – but each to their own

    What can Silicon Valley expect from Joe Biden? | Financial TimesHours after the president-elect made his acceptance speech, his head of press, Bill Russo, retweeted a picture sent by Sacha Baron Cohen, the comedian and film-maker. The picture showed outgoing president Donald Trump meeting Facebook chief Mark Zuckerberg and commented: “One down, one to go.” Mr Russo added his own comment: “Hell yes.” It was the clearest sign that Mr Biden’s team share the antipathy towards Mr Zuckerberg and his fellow Silicon Valley titans that has built among Democrats over the past four years. – I wonder how this will play with the Silicon Valley titans who have bankrolled Kamala Harris’ political career?

    Tim Wu, who worked on technology issues in the Obama White House, said: “There has been a shift since the Obama administration, even among the people working in that administration, in the way they think about power in the tech world.

    China Academy of Art teaches students to ‘reinvent its heritage’ | Financial Times – interesting how this approach fits into Xi Jingping thought

    Interesting video that goes into using TikTok to convey serious media stories from the World Economic Forum

    Interesting adaption of materials – South Korean ‘sparrows’ try to cap surge of throwaway plastic 

    Alibaba’s Investment In Farfetch Cements Its Luxury Credentials | Jing Daily – this is interesting given Tmall’s luxury boutiques

    What To Expect On Singles’ Day 2020 | Forrester ResearchAlibaba has officially announced that 2020’s Double 11 shopping festival will have two phases: The first one began on November 1, and the second will begin on November 11. The first stage focuses on new brands, new products, and global exclusive items. The second stage will resemble that of the regular Double 11 promotions of past years. This makes the first stage an additional growth driver to ensure a grander Double 11 event. JD.com also upped its game and planned a four-stage Double 11 promotion, lasting from October 21 to November 13. Promotion schemes have become more varied and complex, too, including time- or category-limited red packets, preorder (with a deposit) exclusive offerings, member-exclusive promotions, and installment payments – complex value proposition that probably wouldn’t work in a market like the UK

    Tokyo clinic mends stuffed toys and owners’ broken hearts | South China Morning Post – more Japan related posts here

    RISC-V core out-clocks Apple, SiFive; available as IP | EE News – ideal time to take the lead over ARM

    Deskilled and out of touch: the uncomfortable truth for creative strategy | WARC