Category: hong kong | 香港 | 홍콩 | 香港

哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.

In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.

I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.

Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.

If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.

  • Hong Kong measurements

    The train of thought to this post about Hong Kong measurements started with a friend’s class learning do-it-yourself skills. I had rented an apartment when I lived in the city and had no need to do home repairs myself. I wondered past hardware stores, saw metric drill bits and rules.

    Metric

    My supermarket-bought groceries had their measurements on in metric. Hong Kong measurements go back to history and culture. I knew more about traditional measurements from traditional Chinese medicine shops and period Hong Kong cinema than the local ‘wet’ markets.

    I didn’t drive, but the speed limits were all in Km/H like Ireland. Pedestrian signs for the most part didn’t need distances because everything is so compact and the public transport so good.

    If I had driven, I would have seen distances in kilometres on the expressway. In fact, the only time I can remember using distances on pedestrian signs were on hikes like this one below, with distances in kilometres and approximate time that the walk should take.

    Last 1/4 of this hike

    What became apparent in my discussion that that Hong Kong measurements are more complex than would appear at a cursory glance.

    Inches and pints

    The method of instruction in the do-it-yourself was predominantly imperial measures with a metric equivalent being secondary. Timber could still be provided in 2×4 inch planks. Both imperial and metric drill bits were available to buy.

    You could order a pint, though like many other countries, you will be served a 1/2 litre glass in most bars.

    The laws governing weights and measures in trade is covered by the Weights and Measures Ordinance. This was drafted in 1988, came into force in 1989 and has been amended for formatting since. The related Weights and Measures Order of 2021 added US units were different alongside imperial measures, metric and traditional Chinese measurements. Though this seemed to be for reference, rather than encouraging the active use of American measures in Hong Kong. American products usually come with the equivalent metric sizing for items like drinks cans volume.

    Taels and Cattis

    Hong Kong uses Chinese traditional measures alongside more standard measures in certain markets – from fresh produce bought in the ‘wet’ markets to sales of gold and silver.

    周大福珠寶金行 千足純金 司碼 壹両 Chow Tai Fook Jewellers & Goldsmiths 9999 Gold One Tael boat bar

    Before I had got to Hong Kong I had hear of taels and cattis. Taels is the traditional unit by which gold (and silver) had been sold amongst the wider Chinese community from Liverpool to Shanghai. If you’ve sat through enough old kung fu movies, you will have heard of a bounty or reward to be paid in taels.

    However like other pre-Metric weights like hundredweights and tons; taels and cattis now mean different dimensions in different markets.

    Hong Kong hews to the traditional weights and measures for this. Taiwan’s taels and cattis are more related to the measures of the Imperial Japanese empire. Taiwan may even refer to taels and cattis using different words. Mainland China went through a period of simplification during communist rule from Chinese characters to measures. Their taels and cattis are more aligned to metric measures.

    Singapore struck much more closely to the metric system which it has adopted from 1968 – 1970. While traditional measures are included in the statutes for reference and fabric discussions still happen in terms of square yards, you will be charged for the metric measure. This was because post-independence Singapore had to make its own way in the world without the mother country of empire. China was closed off at the time and the city state had to think of its place in terms of global scale.

    So why is this all important?

    Measurements are essential to our points of reference in everyday life. The variance of points of reference can affect perceptions around attributes like value for money, or whether something is big or small. It affects how we think about tasks to be done or distances to be walked and things to be carried.

    It can be a ‘grain of sand’ in the shoe level of dissonance, familiar, yet different. Rather like the average European pondering the American distance definition of ‘a block’. Our cities aren’t built on grid systems for the most part, so we don’t have the same feel for the measure. Speaking to a New Yorker friend; a block was considered by them to about a tenth of a mile. BUT, different cities have different sized blocks and it isn’t a formal definition. It’s a quintessential American cultural artifact and yet very inexact.

    For a business there are additional factors to consider

    • Complexity of regulations.
    • Additional complexity in terms of product instructions.
    • Descriptive copywriting and advertising claims.
    • Pricing strategies and arbitrage opportunities. For instance, while Hong Kong gold might be duty free – does the differing weight from one’s home affect price considerations?

    While Hong Kong is being reintegrated back into mainland China, even apparently small issues like measurement units could become political in nature.

    As they are product of a unique history and emergent culture not shared with the mainland, rather like modern Hong Kong Cantonese. The Cantonese language evolved from being similar to that spoke in Guangdong province in the early 1960s to develop its own Hong Kong-specific idioms, lone words (from English, Japanese and South Asian languages spoken in the territory by minorities). Now with the increasing influx of mainland immigrants there is use of mandarin code switching added into the mix.

    The use of multiple measures allows Hong Kongers and their businesses to be commercial ‘citizens of the world’ in their transactions. Hong Kongers have also taken these measures abroad. Going to a China town jeweller or pawn shop will allow you to buy gold taels, even though the weight on your receipt might be in troy ounces or grams.

    Alongside Hong Kong-specific cuisine, the unique mix of measurement units may be its unique informal contribution to the world alongside archive films, long after the city becomes just another city in China.

    More Hong Kong related content can be found here.

    More information

    Chapter 8: The language of the Road – Transport Department Government of Hong Kong Special Administrative Region

    The Weights and Measures Ordinance, Chapter 68, Laws of Hong Kong

    The Weights and Measures Order (2021)

    Weights and Measures – The Customs and Excise Department Government of Hong Kong Special Administrative Region

  • Complaint resolution + more things

    Complaint resolution

    My mind cast back to one of the first modules I studied at college. There was a lecture on the role of complaint resolution as part of customer services. The idea was that effective complaint resolution engendered trust in a customer service function and was more likely to increase brand loyalty and recommendation to other people. In reality Ehrensberg-Bass Institute have explored this area in more depth and found that customer penetration is more important than customer loyalty.

    Approaching Logan Airport
    US National Archives: Approaching Logan Airport. 05/1973 by Michael Manheim

    I suspect that the benefit in complaint resolution is more around a premium brand positioning rather than the business benefits of loyalty. This is an interesting frame to consider AirHelp’s global airline ranking. Unlike SkyTrax that focuses on experience, AirHelp weighs its ranking heavily on complaint resolution.

    British Airways came 82nd out of 83 airlines assessed, which won’t be a surprise to anyone who has flown with them over the past four years.

    Many airlines that would have a high SkyTrax service ranking, didn’t perform as well on complaint resolution.

    So there wasn’t a clear correlation between experience resolving lots of customer complaints or a highly evolved service offering.

    Beauty

    Asia’s beauty triangle and why L’Oréal wants to harness it to ‘uncover the future’ | Cosmectics Design Asia – focus on the ‘beauty triangle of China, Japan and Korea for innovation

    Consumer behaviour

    The Strength of Weak Ties by Mark S. Granovetter – written back in 1973 and still just as valid.

    Energy

    Emerging car brands scrutinised by Bloomberg and Grant Thornton | Manufacturer“Chinese brands are dominating the scene with good products, big screens, and impressive interfaces.” However, the challenge arises when considering pricing, as Chinese EVs like the XPeng’s G9 SUV was 72,000 euros competing against the likes of BMW and Mercedes. So they’re going to find it very, difficult and it’s going to come down to price.” Dean pointed out MG’s success in the UK market was achieved by hitting exactly the right sweet spot in terms of pricing. The MG ZS, the second-best-selling battery electric vehicle in the UK, is priced at an average of £31,000, making it compelling in terms of competitive pricing especially in a country where consumers are not fiercely loyal to specific brands. – interesting reading. The way for Chinese vendors to win would be to have Chinese incentivised lease financing, particularly in a time of higher interest rates a la Huawei in the telecoms markets.

    Honda will cease production of its first EV e car after dismal sales | The Asahi Shimbun: Breaking News, Japan News and Analysis

    Ethics

    Bee Respect: Guerlain – interesting full-featured sustainability policy

    Staff rebel at consultancy behind VW review of Xinjiang rights abuse | FT – Volkswagen using sketchy data practices, haven’t we heard this somewhere before?

    Finance

    China Turns the Tables on Wall Street – WSJ – I am not surprised, just wait until they see how Chinese overseas debt is handled let alone 3rd world sovereign debt

    FMCG

    China overtakes US as branded coffee shop capital of the world | Starbucks | The Guardian

    Health

    American men are dying younger. – by Richard V Reeves – I just don’t think this can be addressed in the current climate of othering and privilege. It would be like trying to hold a meaningful discussion on immigration a few decades ago.

    How Taiwan’s disease detectives are keeping tabs on China | Telegraph Online

    Hong Kong

    Xi in Nanning; Shanghai and Beijing real estate tweaks; More Hong Kong bounties; Sim Love | Sinocism – the Hong Kong puts bounty on the head of US citizen who has criticised the Hong Kong government in the US. They are all ethic Chinese. So China and the Hong Kong government think that ethnic Chinese wherever they are should be loyal to their respective administrations – in essence their face is their passport. Not even Israel does something similar with the the world’s Jewish community, or Ireland with our diaspora.

    Innovation

    Quantum Breakthrough: Caltech Scientists Unveil New Way To Erase Quantum Computer ErrorsResearchers from Caltech have developed a quantum eraser to correct “erasure” errors in quantum computing systems. This technique, which involves manipulating alkaline-earth neutral atoms in laser light “tweezers,” allows for the detection and correction of errors through fluorescence. The innovation leads to a tenfold improvement in entanglement rates in Rydberg neutral atom systems, representing a crucial step forward in making quantum computers more reliable and scalable.

    Luxury

    LVMH takes VivaTech 2023 visitors on a journey in its Dream Box and LVMH Court – LVMH

    Suntory to double prices for premium whiskies in April | The Asahi Shimbun: Breaking News, Japan News and Analysis

    South Korea’s Coupang to acquire online luxury retailer Farfetch | FT

    Marketing

    The best of the Jay Chiat Awards: Campaigns that broke habits and reframed perceptions | WARC

    Panadol chief marketer: How healthcare is ‘hotting up’, consolidating agency partners and why purpose can go ‘too far | Campaign Asia – rational for not spreading agency spend ‘too thin’ which explains holding company partnerships

    Media

    What the Epic vs Google case means for content | Ian Betteridge – well worth reading

    Online

    Meta forced to apologise to Qatari billionaire over crypto scams | FT

    TikTok car confessionals are the new YouTube bedroom vlogs | TechCrunch – a combination of factors going on here. Here’s my top hypotheses:

    • It is supposed to look ‘off-the-cuff’. I guess the keyword in that sentence is supposed.
    • It feels less structured and less staged than the YouTube bedroom trope.
    • Its a half-way house between being confident enough to film in public and filming in your bedroom.
    • Many cars have smartphone stands, or have owners who have installed them.
    • Cars offer some benefits in terms of acoustics. This would be particularly important if the content creator lives in a multiple occupancy household.

    WordPress founder Matt Mullenweg asked people to blog as a way of celebrating his 40th birthday.

    Retailing

    Brands are blaming Temu & Shein for poor business performance | Modern Retail – you probably have a problem with marketing and communicating value if this is the case.

    Technology

    What leading Apple-in-the-enterprise execs expect in ’24 | Computerworld

    GV Co-Leads Funding Round for Photonic Computing Startup Lightmatter – Bloomberg

    Web of no web

    How Meta’s New Face Camera Heralds a New Age of Surveillance – The New York Times

    Wireless

    6G: network operators want profitable returns on 5G first | FT

  • CNY 2024

    What is CNY 2024

    CNY 2024 or the Chinese new year is celebrated across east and south east Asia as it marks the new year according to the lunar calendar. It is as important an advertising spot as Christmas in the UK or the Super Bowl advertising slots in America.

    This Saturday marks the new year. This year is the year of the dragon, it is a time for family and for cementing relationships through gift giving. Packaging and promotions will lean heavily on red, gold or yellow colours signifying good luck and general positive vibes.

    The packaging can often be very ornate as this example by Shanghai design agency The Orangeblowfish for client Chow Sang Sang shows.

    In many small businesses red or Christmas decorations are often left up and enhance the lunar new year decorations. Corporate florists will bring in miniature orange trees that are also a symbol of the season. (Pro-tip, don’t try one of the fruit).

    Given it’s such an important time in the marketing calendar, you see some of the most creative campaigns conducted in the region. Here’s a sampling of this year’s advertisements broken down by country.

    China

    China’s ‘Galapagos Syndrome‘ social platforms mean that it’s really hard for me to share campaigns with you here. In addition, many of the main advertising agencies no longer seem to share their work on more accessible platforms in the west any more. Each year it becomes harder to write a post like this. It’s almost like they’re ashamed of it.

    Amushi

    Food brand Amushi worked with Leo Burnett on an advert that conveys the main elements of new year celebrations. You need to watch it on Campaign Asia.

    Apple

    Apple has done some really interesting Chinese new year films documenting different aspects of Chinese new year and this focuses on the trials of childhood and the magic of new year. The protagonist is ‘Little Garlic’, a young girl with special shape-shifting powers.

    Coca-Cola

    By January 2nd, Coca-Cola already had year of the dragon cans for sale in Beijing. They created a mini-film around a family gathering, but its on WeChat. Contact me if you would like me to share it in-app with you.

    Lululemon

    I am guessing that Lululemon’s campaign was planned to be running across Mandarin-speaking markets as well as appealing to Asian Americans. The theme of spring is an analogue for the new year, but it is a celebration of traditional Chinese culture rather than lunar new year traditions per se. Michelle Yeoh is Malaysian but has global recognition amongst Asian cinema fans and her Hollywood appearances.

    The problem is that Lululemon has fallen foul of Asian Americans and this ad might have its media spend pulled outside Asia? If it happens it would be a shame, as this is the most ‘high concept’, artistic and cinematic of the ads that I have watched so far.

    Nike

    Nike in partnership with Wieden + Kennedy Shanghai have been turning out high quality Chinese New Year adverts for a number of years now and this year was no exception. It took me so long to get a copy of it, that it almost missed going into this post.

    If you have been in a rush to do your Christmas shopping you can empathise with the struggle of getting ready for lunar new year and the vignettes are really nicely done.

    Prada

    Prada did a photo shoot which is shared on Sina Weibo microblogging platform. The photographs were designed to emulate the classic mid-century elegance of Wong Ka wai’s film In The Mood For Love. This also ties into the popularity of Wong Ka wai’s recent mainland Chinese TV series Blossom set in Shanghai during the early 1990s that is similarly visually rich.

    prada cny 2024

    Hong Kong

    Hong Kong usually doesn’t have a rich source of lunar new year video advertising. You will see print and poster ads though as sales promotions are the main driver of marketing activities.

    Coca-Cola

    Coca-Cola HK

    Coca-Cola Hong Kong went with really short takes, a celebration, fireworks, a branded giveaway and dragon-branded cans make it feel as if the creative was literally dialled in. Where’s the magic that’s integral to the brand?

    Watsons

    Hong Kong’s ubiquitous pharmacy and beauty care retailer has a brief ad promoting their new year sales promotions and the potential to win a Mofusand co-branded ‘Jenga’-style game – which would be ideal when you have young family members over for CNY 2024.

    Their associated web page has promotional price offers containing 688 which its considered to be lucky.

    Happy Beautiful Year | Watsons Hong Kong

    Macau

    Macau government tourist board

    I am not even going to try and explain what you are about to see. It’s special. But once you watch it, it can’t be unseen. I will leave it at that.

    Malaysia

    Astro

    Astro is a Malaysian satellite TV and OTT broadcaster. As is common with other media businesses in Hong Kong and Singapore they rolled out a song to celebrate Chinese new year. This video showcases their varied broadcast talent.

    Cetaphil

    Cetaphil is a range of skincare products from Galderma. Chinese new year means looking your best, including new clothes. This combined with gifting is why the holiday makes so much sense for Cetaphil.

    Coca-Cola

    Coca-Cola made use of high profile 3D OOH spaces such as this one in Malaysia with a very traditional dragon motive. It’s nicely executed and fits into the magic of the brand.

    https://youtube.com/shorts/pzkmtDpb–Y?si=CbofAjMddntIdF7n

    Eu San Yang

    Eu San Yang is a traditional Chinese medicine retailer originally from Malaysia, that now has branches in Hong Kong, Macau and Singapore. It’s advert talks about relationships particularly assumptions like ‘I thought’ or ‘I took for granted’. Click the link, as they aren’t allowing embedding. It touches on the tension between tradition and modernity that is generational and is quite meta in the way it references lunar new year adverts as a popular trope in the dialogue between father and son.

    Loong Kee

    Malaysian dried meat brand Loong Kee put together a music video featuring ethnic Chinese influencers and celebrities.

    Mr DIY

    Mr DIY is kind of like Homebase or Wilkinsons but with an extended product range. Their film has a Christmas Carol type transformation to it. I’ll leave it at that for you to enjoy.

    This comedy clip explains the universal insight above really well.

    Pepsi: Finish The Unfinished

    Pepsi’s campaign is built around the insight that during new year meals and celebrations there are lots of partly finished cans of drinks left around. The idea of finishing something is an important part of Chinese new year, echoed in the series of Hong Kong family entertainment films released for the new year called ‘Alls Well That Ends Well‘. The original film was released in 1992 featuring Maggie Cheung, Leslie Cheung and Stephen Chow – and spawned seven sequels. The advertisement connects with a gold cup giveaway that is also tied into this the theme of ‘finish the unfinished’.

    Petronas

    Malaysian government-owned energy company Petronas promotes its corporate brand with a short film that riffs on the harmony of Chinese new year. They were careful to cast talent from the countries three main ethic groups: Malays, Chinese and South Asians.

    Tune Talk

    Malaysian mobile provider Tune Talk focuses on filial piety and the high level of change that’s signified by the Dragon in the horoscope. At first when I saw the ad I thought that it would be warning about online scams, but the story is much more straight forward. It’s fun and high energy, just what you need for lunar new year.

    Watsons CNY 2024 campaign – Enter The Dragons

    Watsons is part of AS Watson, the retail arm of CK Hutchison Holdings and the owner of Superdrug. They have their own branded pharmacy stores with a large range of beauty products throughout China, Dubai, Indonesia, Hong Kong, Macau, the Philippines, Qatar, Saudi Arabia, Thailand, Ukraine, Vietnam and Malaysia as you can see.

    Yee Lee

    Yee Lee is a Malaysian manufacturing and packaging company – imagine an analogue of Unilever and Tetrapak. Their products include food, bottled water, oral care, household cleaners, and industrial products. It also manufactures corrugated cartons and aerosol cans for a wide range of customers. The music video is notable for its use of rap lyrics. Also, notice how the cast is older than Loong Kee’s music video.

    Yeo’s

    Yeo’s is a local FMCG brand with a range of products including drinks, teas, instant noodles, canned food sauces and dairy products. Every household has some Yeo’s products in the pantry or the fridge. This advert neatly captures the stress and joys of new year celebrations.

    Singapore

    Mediacorp

    Mediacorp is a Singapore government-owned commercial media company that would be analogous to the BBC in terms of the media footprint, and Channel 5 in the way it takes advertising. Chinese new year songs are a thing, with new ones launched each year. Mediacorp’s song is also an advertisement for its talent and the company’s OTT service – kind of equivalent to BBC Sounds and iPlayer.

    SingTel

    Singapore’s dominant telecoms provider SingTel have a reputation for delivering high quality Chinese New Year ads and this year was no exception. This time the ad focuses not only on reunion, but also remembering those people who we can no longer enjoy CNY 2024 with Mr DIY’s campaign we see greater than expected evolution of a senior citizen.

    Taiwan

    7-Eleven

    Convenience store 7-Eleven created a 30-second spot to promote its range of Chinese new year products.

    Here are the examples that I found in previous years:

    2023

    2021

    2020

    2019

    The sales pitch

    I work alongside Craft Associates and together have helped a number of clients including Oxford Nanopore Technologies on their successful China GTM approach and SK-II on their content strategy for Hong Kong. I have also worked with the team to help advise Chinese enterprises on going international over the years in the consumer technology space.

    Whether you want to advertise to a Chinese audience, or advertise a breakfast cereal to people in Wolverhampton, you can contact us here.

    More on what I have done to date here.

  • Padel + more things

    Padel

    The racket sport padel seems to have got the zeitgeist, if not the player numbers yet. We haven’t really seen a surge in sports fads since the 1980s. During that time skateboarding rose from a peak in the late 1970s, to a more stable underground sport that we have today. The closure of a squash racquet factory in Cambridge, saw the sport globalise manufacture and playing. In a few short years rackets went from gut strings and ash wood frames to synthetic strings and carbon fibre composite rackets. It was as much a symbol of the striving business man as the Filofax or the golf bag. Interest was attracted by a large amount of courts and racket technology that greatly improved the game.

    Squash had its origins in the late 19th century and took the best part of a century to reach its acme in the cultural zeitgeist. Skateboarding started in the late 1940s and took a mere 30 years to breakout. Padel falls somewhere between the two. Padel was invented in 1969. But it took COVID-19 to drive its popularity in Europe and North America.

    There is a new world professional competition circuit for 2024. And it has attracted the interest of court developers looking to cater to what they believe is latent consumer demand.

    Finally, you can get three padel courts in the space for one tennis court. More on the padel gold rush from the FT.

    The challenge is if padel is just a fad, or has it longevity? Skateboarding is popular, but many councils didn’t see the benefit of supporting skate parks built in the 1970s around the country. Squash still has its fans but doesn’t have the same popularity that it enjoyed in the 1980s.

    How to play padel

    More on the basics of how to play padel here.

    Business

    British American Tobacco writes down $31.5 billion as it shifts its business away from cigarettes

    China

    “He Always Talks About the West”-Former University President Sentenced to 11 Years in Prison in China and Who’s Afraid of Chizuko Ueno? The Party’s Ongoing Counteroffensive against Feminism in the Xi Era don’t inspire investor confidence in China

    China’s Xi goes full Stalin with purge – POLITICO – the narrative feels wrong around this article, even though the purge is on

    Bloomberg New Economy: China’s Economic Heft Sinks for First Time Since 1994 – Bloomberg

    Consumer behaviour

    Firewater | No Mercy / No Malice – on young people and risk

    What’s it like being a Disney adult? – The Face – this is much more common in Hong Kong, but then people had annual passes to go there. I found it interesting that The Face othered it as a sub-culture

    Vittles Reviews: There Is Always Another ProvinceProvince-chasing isn’t just a Western phenomenon; China is still so vast that when the barbecued food of Xinjiang, one of China’s border provinces, showed up in a former sausage shop on Walworth Road at Lao Dao, it didn’t need to open to the general public for months, choosing only to take bookings via Chinese social media. The paradox is that the success of regional Chinese restaurants has created a Western audience which wants more, but that same success has allowed these restaurants to bypass those customers altogether

    Culture

    Television: one of the most audacious pranks in history was hidden in a hit TV show for years.Watch enough episodes of Melrose Place and you’ll notice other very odd props and set design all over the show. A pool float in the shape of a sperm about to fertilize an egg. A golf trophy that appears to have testicles. Furniture designed to look like an endangered spotted owl. It turns out all of these objects, and more than 100 others, were designed by an artist collective called the GALA Committee. For three years, as the denizens of the Melrose Place apartment complex loved, lost, and betrayed one another, the GALA Committee smuggled subversive leftist art onto the set, experimenting with the relationship between art, artist, and spectator. The collective hid its work in plain sight and operated in secrecy. Outside of a select few insiders, no one—including Aaron Spelling, Melrose’s legendary executive producer—knew what it was doing. The project was called In the Name of the Place. It ended in 1997. Or, perhaps, since the episodes are streamable, it never ended

    Design

    Sony Access Controller Review: A Beautiful Addition for All Gamers | WIRED

    Is the flat design trend finally over? | by Chan Karunaratne | Dec, 2023 | UX Collective

    Economics

    China’s accelerating rise in consumer defaults | FT – inspite of the social credit scores and lack of opportunity to declare personal bankruptcy

    China challenge is too much for Republican market fundamentalism | FT

    Energy

    Audi to build all-electric rugged 4×4 to rival Defender and G-Class | CAR Magazine – differentiating from the SUV field. Interesting that the Land Cruiser and Ineos doesn’t make the comparison list, yet the G-Wagen does.

    China uranium grab poses threat to western energy supply, warns Yellow Cake | FT

    Ethics

    After $500m Zuckerberg donation, Harvard university gutted its disinfo team studying Facebook | Boing Boing

    AI’s carbon footprint is bigger than you think

    Are fashion’s buying practices really improving? | Vogue Business – buyers think that they are taking a long term more collaborative approach, supplier feedback reflects an unchanged reality

    Finance

    Blockchains are entering their “broadband era” | Visa – I was surprised by the amount of faith that Visa has in the future of Blockchain technology

    Against the odds, China’s push to internationalise its currency is making gains

    Gadgets

    Rode acquire Mackie | Sound On Sound – this is big for podcasters, but also for artists that record in their own studios. Mackie mixers have powered the home grown set-ups of artists like The Prodigy, The Crystal Method, Brian Eno, Daft Punk and Orbital.

    Health

    China e-cigarette titan behind ‘Elf Bar’ floods the US with illegal vapes | ReutersIn the United States, the firm simply ignored regulations on new products and capitalized on poor enforcement. It has flooded the U.S. market with flavored vapes that have been among the best-selling U.S. brands, including Elf Bar, EBDesign and Lost Mary. In the United Kingdom, by contrast, Zhang has complied with regulations requiring lower nicotine levels and government registration while building an unmatched distribution network — and driving a surge in youth vaping

    Hong Kong

    Hong Kong migrants revel in Cantopop concerts, films from home as tears flow, emotions high in ‘collective healing’ at venues in Canada, UK | South China Morning Post

    Hong Kong’s first ‘patriots-only’ district council poll reflects political tale of two cities, as some eagerly rush to vote and others shy away | South China Morning PostHong Kong on election day splits into two camps, with one eager to vote out of civic duty and others giving polling stations wide berth over lack of political diversity. ‘I thought more people would come and vote because there has been more publicity,’ one elector says after discovering sleepy atmosphere at local polling station – the question is will Beijing take anything from this voter turn out? Does it signal suppressed but indignant separatists, or Hong Kongers who are more focused on prosperity and weekend Netflix? If they suspect the former then the security situation is likely to get more dire

    Ideas

    A simple theory of cancel culture – by Joseph Heath

    Innovation

    The first humanoid robot factory is about to open | Axios

    Japan

    “Hoarder Hygge” is the Anti-Zen – Matt Alt’s Pure Invention – this applies equally well to Hong Kong as well, presumably for similar reasons

    London

    Outernet now London’s most visited tourist attraction | The Times

    Luxury

    Inside Louis Vuitton’s Hong Kong spectacle | Vogue BusinessWhile Hong Kong is gradually recovering from the pandemic lockdowns, growth in Mainland China is slowing. According to HSBC estimates, luxury sales there are expected to grow 5 per cent in 2024, a sharp deceleration compared with 2023’s projected 18 per cent.

    New 2024 Porsche Macan EV: we reveal tech secrets of Stuttgart’s first electric SUV | CAR Magazine

    Marketing

    How One Campaign Changed Everything for Coca-Cola | AdWeek

    Stop focusing on ‘Gen Z’: we’re missing the true audience challenge – The Media Leader

    Behind the Pop Culture Roots of Pepsi’s Modern Retro Redesign – so Pepsi’s own advertising over 30 years had less impact than films from the 1980s and 1990s with younger consumers – that’s a damning indictment if ever I heard one

    Media

    Spotify Is Screwed | WIRED

    Disney global ads president: expect streaming consolidation – The Media Leader – and presumably they think Disney will be a winner?

    Meme

    When My Dog Died, I Turned to a Specific Image for Comfort. Many Do. | Slate – how the idea of the ‘rainbow bridge’ heaven analogue for dogs came about.

    Online

    Techrights — CNN Contributes to Demolition of the Open Web

    Quality

    You are never taught how to build quality software | Florian Bellmann | Be curious, explore and meditate.

    Retailing

    The EU is taking on fashion’s open secret: Destroying unsold goods | Vogue Business

    McDonald’s Launching Spinoff Restaurant Chain Called CosMc’s | Today – I’ll write more about Cosmc’s once I have collected my thoughts on it.

    Security

    Daring Fireball: 23andMe Confirms Hackers Stole Ancestry Data on 6.9 Million Users

    UK’s data regulator resists call to investigate China’s BGI over genomic concerns | Reuters

    Stealing AI models

    Software

    Warning from OpenAI leaders helped trigger Sam Altman’s ouster – The Washington Post

    Practical Ways To Increase Product Velocity | Stay SaaSy

    How it’s Made: Interacting with Gemini through multimodal prompting – Google for Developers

    Apple Makes a Quiet AI Move – On my Om

    Putting China’s Top LLMs to the Test – by Irene Zhang

    Make no mistake—AI is owned by Big Tech | MIT Technology Review

    Documentary on the state of AI

    Technology

    GPU Cloud Economics Explained – The Hidden Truth

    Chipmaking Amid War in Israel – by Nicholas Welch – everything is political.

    ASML axes CTO role with new CEO | EE Times – given that the next stage technology path is rocky to say the least and innovation needs to be a key focus for ASML this made me nervous.

    Broadcom first to add AI to network switch chip | EE Times

    Wireless

    Tens of thousands of Palestinians in Gaza are staying connected to the world via donated eSIMs

    Report: 5G global mobile data traffic set to triple in six years | EE News Europe

  • Loneliness

    This post on loneliness came about from an insight journey I took for a prospective project aimed at generation Z. Don’t get me started on defining an audience by generation, or I will go off-topic and not be back for a while while I rant about how life stages are a superior lens. But we digress. So the approach I took was looking at the problems and challenges faced by the target cohort. From reading academic papers, I came across things like anxiety, climate anxiety and loneliness. Loneliness stuck out as interesting, as it was something that small community moments could be fostered around and a brand would help in an authentic low key way without being parasitic.

    What is loneliness?

    First of all it makes sense to define what loneliness actually is?

    loneliness, distressing experience that occurs when a person’s social relationships are perceived by that person to be less in quantity, and especially in quality, than desired. The experience of loneliness is highly subjective; an individual can be alone without feeling lonely and can feel lonely even when with other people. Psychologists generally consider loneliness to be a stable trait, meaning that individuals have different set-points for feeling loneliness, and they fluctuate around these set-points depending on the circumstances in their lives.

    Encyclopedia Britannica Online
    We are all connected, but do we feel lonely

    The UK government commissioned a report in 2019 by Simetrica Jacobs that quantified the economic cost of loneliness for businesses in terms of ill health and lost work productivity as £9,900 per year, per person. Commentary in The Lancet associated loneliness with a 26 percent increase in premature mortality.

    Loneliness hits youth harder

    In my initial research I found that we had high levels of loneliness and young adults experienced this in a more acute way.

    83% of generation-z survey respondents said that they experience loneliness, compared to 68% of the UK population as a whole. I found this fascinating as if you look at the TGI data around the UK overall group cohesion score, you tend to get much smaller variances from the mean.

    Nor is loneliness just a UK phenomenon. Studies have indicated that it is prevalent from multiple countries with different levels of cultural commonalities: from the US, Israel, Japan and the Philippines.

    This seems to go hand-in-hand with other conditions such as anxiety and depression. There are plenty of other causes for anxiety and depression: but loneliness certainly feeds into their severity. This can be seen by the increasing incidence of mental health on US student campuses over the years according to research by The Health Minds Network.

    Some experts hypothesise that the normalisation and embedding of therapy in modern culture and the popular lexicon may well be exasperating the loneliness problem, rather than helping.

    The idea of being alone, but not feeling lonely has become a rich vein of content inspiration for influencers.

    Loneliness is a longitudinal trend

    COVID-19 isolation brought ideas of loneliness to the forefront, but it has been a rising issue for a long time.

    loneliness
    Going back over a century of data from 1919 – 2019, we can see that mentions of loneliness had a peak during the great depression. It then dropped through the second world war and started to pick up again. There was a rapid increase from the late 1960s through to the mid-1980s and then an notable increase from the mid-2000s through to 2019 – which is the latest year that we currently have data for.

    There seems to be a correlation between mentions of loneliness and times of economic hardship. One also has to remember that during the second world war, publications were widely censored. Printing paper was in limited supply due to the war effort.

    The BBC conducted conducted research with the Wellcome Foundation in 2018 with 55,000 respondents. At the time it was the largest survey that had been conducted on the subject. The research found that a higher number of younger survey respondents felt lonely and that having online-only friends correlated with higher degrees of lonely feelings.

    At the time, the BBC came up with a few hypotheses about the possible high incidence of loneliness among 16 – 24 year olds:

    They have less experience of regulating their emotions, so everything is felt more intensely

    This might be only the first or second time they’ve felt lonely in their lives and they haven’t had the chance to learn that loneliness often passes

    16-24 is an age when identity is changing. Young people are working out how they relate to others and where they stand in society. That process is naturally isolating to some extent, so feeling lonely during this time may be quite normal

    BBC Anatomy of Loneliness

    The view that this might be a phase was supported by qualitative responses of older respondents who said that young adulthood was the time when they had felt loneliest. Loneliness might be something that we can’t blame completely on social media.

    Social capital

    Public policy academic Robert D Puttnam warned about the decline in social capital across American society back in 2000 with his book Bowling Alone. Social capital is the reward from communal activity and sharing. Shrinking social capital impacts both civic and personal health according Puttnam.

    Based on survey data outlining American social activities over the decades, Puttnam outlined how the population had become more disconnected from family, friends, neighbours, and social structures. This makes sense given the pivot that western society went through during the 1960s and 1970s towards existentialism, or even go further back as far as the post war period where Benjamin Spock’s The Common Sense Book of Baby and Child Care realigned parenting around the child as an individual. For various factors including long work days, both men and women working, increasing personal distractions meant that there was less participation with local organisations like:

    • The PTA (parent teacher association involved with a school).
    • Church (going to services, community bonding and related social work activities).
    • Clubs.
    • Political party related grassroots activities.
    • Organised sports such as bowling leagues.

    In the revised edition of Bowling Alone, Puttnam explored the omnipresent fabric of social media and the internet which represented an opportunity for new types of social connections, as well as the threat of even higher levels of alienation and isolation.

    Loneliness solutions

    The World Health Organisation (WHO) considers social isolation / loneliness as one of the key social determinators of health. Over this decade, they have been focusing on loneliness in aging populations. Society has already been evolving various point solutions to help combat loneliness with varying degrees of success. There have been some attempts to use healthcare’s tool de jour -behavioural economics.

    Mukbang

    Mukbang (or meokbang) is a type of online streaming programming that started in Korea. It crossed the cultural barrier to western audiences where it lost its meaning as it became a platform for eating feats or stunts. In its original form, it addressed the loneliness felt by many Korean single-person households.

    Korean lunch

    Korean cooking is designed to be shared. You have lots of side dishes, the best known of which is kimchi.

    Mukbang streamers ate and interacted with people watching their stream, giving the impression of a virtual dinner table. The watchers may be only eating an instant ramen, a convenience store meal, take-out pizza or a Cafe de Paris baguette. But they had a parasocial experience more akin to when they lived with family members.

    Elder care

    WHO is most focused on the impact that loneliness has on the elderly in society. Governments and the health sector have looked to address this in a systematic way. In Hong Kong, there is a disco to bring elderly together and visits from therapy dogs are two of the ways local government have looked to stave off the worst effects of isolation.

    IMG_0781
    PARO by Shoko Muraguchi

    Japan pioneered the use of robotics with the PARO therapeutic robot. It looks like a baby seal and provides a similar experience to a therapy lap dog. Sony’s Aibo has been adapted for a similar role.

    Inclusivity

    In Ireland, the Roman Catholic church has been weakened as the organisation at the centre of social fabric due modern Ireland gradually becoming more secular.

    Clips from the Late Late Show hosted by Gay Byrne from the 1962 to 1999 showing how Irish society changed. Byrne was both a chronicle of change and a catalyst for it because of the discussions his show facilitated.

    This was then exasperated by a series of scandals coming to light.

    8I8A7144.jpg

    The GAA (Gaelic Athletic Association) is Ireland’s largest sporting organisation and is made up of local amateur clubs playing indigenous Irish sports including camogie, hurling, Gaelic football, handball and rounders. The local GAA (Gaelic Athletics Association) clubs have gone some way to pick up the slack with the GAA Social Initative.

    The GAA Social Initiative continues to grow in its capacity to enrich the lives of all older members of our communities while specifically reaching out to isolated older men across the 32 counties.

    From its genesis in the observations of then President Mary McAleese of a dearth of older men at events she attended across the island of Ireland, it has grown from a small pilot project involving GAA clubs across four counties to one of the Association’s flagship community outreach projects.

    GAA Online

    More information

    More than two thirds of adults in the UK experience loneliness | Eden Project Communities

    The West’s Struggle for Mental Health | WSJ Online

    Generation Z in Japan: Raised in Anxiety | Emerald Insight

    The Healthy Minds Network School Mental Health Research Symposium

    Loneliness at epidemic levels in America – PMC

    Esther Perel Thinks All This Amateur Therapy-Speak Is Just Making Us Lonelier | Vanity Fair

    Americans Are A Lonely Lot, And Young People Bear The Heaviest Burden | Rhitu Chatterjee

    New York State Buys Robots for Lonely Elders | Futurism

    The AI Girlfriend Seducing China’s Lonely Men

    As Hong Kong’s elderly face loneliness epidemic, carers hope dogs and disco will keep post-Covid isolation at bay – Hong Kong Free Press HKFP

    No More Loneliness: The rise of livestreaming in East Asia – YouTube

    An investigation into the relationship between climate change anxiety and mental health among Gen Z Filipinos | SpringerLink

    How Amazon, Apple, and Facebook Made America Lonelier Than Ever

    Why loneliness fuels populism | Financial Times

    PARO therapeutic robot

    Assistive social robots in elderly care: a review. Joost Broekens, Marcel Heerink, and Henk Rosendal (PDF)

    Man who married a fictional character, he’d like you to hear him out | The New York Times

    Man Who Married Hatsune Miku Hologram Says the Relationship Has Gone Cold | CBR

    The Anatomy of Loneliness research | BBC

    Firewater | No mercy, no malice – exploration of changing consumption habits, risk profiles and declining mental health in a safer environment