Category: business | 商業 | 상업 | ビジネス

My interest in business or commercial activity first started when a work friend of my Mum visited our family. She brought a book on commerce which is what business studies would have been called decades earlier. I read the book and that piqued my interest.

At the end of your third year in secondary school you are allowed to pick optional classes that you will take exams in. this is supposed to be something that you’re free to chose.

I was interested in business studies (partly because my friend Joe was doing it). But the school decided that they wanted me to do physics and chemistry instead and they did the same for my advanced level exams because I had done well in the normal level ones. School had a lot to answer for, but fortunately I managed to get back on track with college.

Eventually I finally managed to do pass a foundational course at night school whilst working in industry. I used that to then help me go and study for a degree in marketing.

I work in advertising now. And had previously worked in petrochemicals, plastics and optical fibre manfacture. All of which revolve around business. That’s why you find a business section here on my blog.

Business tends to cover a wide range of sectors that catch my eye over time. Business usually covers sectors that I don’t write about that much, but that have an outside impact on wider economics. So real estate would have been on my radar during the 2008 recession.

October 2024 newsletter
October 2024 newsletter introduction

Welcome to my October 2024 newsletter, this newsletter marks my 15th issue. This is the second year that I have written about Hallowe’en sharing my Mam’s recipe for barmbrack – an Irish household standard. When I lived in Hong Kong, the locals enthusiastically adopted western Hallowe’en culture with local amusement parks Ocean Park and Hong Kong Disneyland competing to create the scariest experience for young people and dating couples. They mixed western and local horror motifs. It’s amazing how thanks to the mass media Hallowe’en has become a global cultural event. More on that later.

As for the significance of the number 15? It seems to have deep significance in modern culture with a wide range of artists including Taylor Swift and Marilyn Manson using it as the title of songs, albums or mixtapes. Additionally, the number has some significance in Judaism. The number 10 represents the hand of God and the number 5 represents to save or rescue. If we add 10 plus five, we get 15. The symbolic meaning of 15 translates to “mercy,” which means compassion and forgiveness.

New reader?

If this is the first newsletter, welcome! You can find my regular writings here and more about me here.

Things I’ve written.
- An honest review of the Apple Watch Ultra 2 – which is as much a critique of wearables as a category, as the device itself.
- Cocaine Cowboys is a book on Irish crime, but the title is as interesting as the book in terms of its particular cultural resonance in Ireland and a reflection of the Irish experience.
- Nike changes CEO John Donahue, as it faces unprecedented challenges due to unforced self-inflicted strategic errors.
- Pagers and more things can be found here.
Books that I have read.
- Taylor Lorenz’ Extremely Online is a history of the social web from bloggers to the present day. Lorenz’ telling is very US-orientated but an interesting account of how influencers and brands evolved their social presence adapting to platform changes such as the disappearance of Vine. Aspects that I found fascinating included how influencers accelerated their following through offline events rather similar to Japan’s idol industry and the career resilience of the Paul brothers
- The Murderers by Frederic Brown provides a criminal side view to a story in a world that one would recognise from James Ellroy‘s neo-noir crime world of Los Angeles.
Things I have been inspired by.

Tourism Ireland: Halloween.

Tourism Ireland

Hallowe’en was a huge part of my childhood in an Irish household, bairn brack and tea, going around and collecting apples, dried fruit and hazelnuts from neighbouring houses, carving out a turnip lantern, making a papier-mâché mask, enjoying ghost stories on RTÉ radio and strange noises that came from the worsening weather and wildlife. However, America seems to have defined a lot of the narrative and globalised behaviours around the festival.

Living in Asia, I saw revellers in Hong Kong and Japan enjoy the festival and borrow heavily from Hollywood from ET to the Halloween franchise. Like Irish-American cuisine, American Halloween is based on the European traditions brought to the new world and then reinterpreted.

So I was fascinated to see Tourism Ireland’s campaign to reclaim Halloween from internally pervasive American soft power and Hollywood; going back to the festival’s pagan origins.

Meaningful patient engagement

Measuring and Demonstrating the Value of Patient Engagement Across the Medicines Lifecycle is a call to action to assess and measure patient engagement for the pharmaceuticals industry. It redefines the concept of patient-centricity – a popular concept that has become increasingly prominent and popular in the industry. (Disclosure, the paper involved a couple of former Concentric HX Wegovy launch colleagues: Fay Weston and Zoe Healey).

The Change Makers

Brand purpose has lost a good deal of unalloyed credibility in marketing circles (for some very good reasons). But that doesn’t mean that consumers got the memo. Havas’ The Rise of the Change Makers report looks at change through this lens. Like the Edelman Trust report, it has tracked the change in consumer zeitgeist over the past few years.

Social effectiveness

There was a couple of interesting research papers in the International Journal of Advertising. Firstly, digital detoxing by consumers seems to have a temporary inoculation against social media advertising when they return to using a social platform. Secondly, romance sells, or the psycho-romantic aspect of parasocial relationships sells – which should be taken into account when weighing up influencers that brands might want to partner with.

Things I have watched.

Series three of ITV’s Van Der Valk’s reboot is a sleeper series that I have enjoyed watching with my Dad. Season 4 has debuted in the US on PBS, but there is no sign of it being picked up in the UK yet.

Barry Foster

The series is based on a series of thrillers written in the 1960s by Nicolas Freeling; the first one was Love in Amsterdam. The original TV adaptation featured Barry Foster as Van Der Valk whose performance gave the original show a unique look-and-feel.

I watched some vintage Jack Ryan with a young Ben Affleck playing the CIA analyst in an adaption of The Sum of All Fears. This version is usually overlooked in favour of the modern TV series and the Harrison Ford films. Alan Bates played a delicious villain; an Austrian politician with far right tendencies. Bates’ character felt the most prescient of all the characters, while the thawing relationship with Russia feels further away with each passing week. Unfortunately, the franchise was left on the shelf for a while after this film was made; Ben Affleck made a good Dr Ryan and Liev Schreiber was a good foil as character John Clark – the real muscle in Tom Clancy’s books.

Amazon Prime Video has some sleeper films if you dig around. Deliver Us From Evil is a respectable Korean action film with the classic ‘tragic hero’ plot line popularised in Hong Kong and Japanese cinema. While it has been compared to The Raid, there is an Old Boy feel to the violence. Much has been made of it starring Lee Jung-jae – known to global audiences for his role in Netflix’ Squid Game. It’s just under two hours of enjoyable escapism.

I rewatched Inception for the first time since I saw it in the cinema. Since then we’ve had COVID and a generative AI-filled media sphere and the film hit different. It no longer felt exceptional in the way that films like Blade Runner and the Studio Ghibli back catalogue still do.

Il Divo was one of a couple of DVDs that I bought instead of paying the Netflix tax. Il Divo appealed to me because of my love of real-life Italian intrigue, sparked by watching The Mattei Affair for the first time several years ago. I became reacquainted with it more recently again when I rewatched it. Il Divo covers the political intrigue of the 1970s and 1980s, in particular Giulio Andreotti, an Italian prime minister and failed presidential candidate. At the time Italy suffered from far left terrorist attacks and a reactionary right-wing movement that revolved a freemason lodge known as P2. Andreotti’s leadership is directly linked to a succession of deaths of enemies and associates during his career – which the film displays in an artful tableau at the beginning.

It is a very complex time in modern Italian history and the story tries to pull different strands of the story in through different vignettes. Like The Mattei Affair before it, a certain amount is left up to the audience’s interpretation.

Not television, but my current favourite show on BBC Radio 4 is Central In telligence, which is part of their Limelight drama content. I love it for a few reasons:
- I grew up with cold war-era espionage books and The Troubles in Northern Ireland, so the security services stories owned a bit of real estate in my head. Given the way things have been going over the past decade, this kind of world has been raising its head again.
- It’s a really well researched show with high production values on the history of the CIA told from the prospective of Eloise Page who joined the agency at its start and had a 40-year career.
- Fantastic voice talent. Accomplished high profile film actress Kim Cattrall who has appeared in iconic film and television roles playing both comedic and meaty characters. Ed Harris is a fantastic, but less well known actor who appeared in classic movies from The Right Stuff and Walker to portraying The Man in Black in the Westworld TV series.
Useful tools.

Downloading images on a web page

Imageye is a browser extension that helps you download all pages on a given web page. It can be handy for mood boards and social research.

Getting to Heathrow

I have had to do a bit of travel. Thankfully it has been well planned. One of the things that helped my planning and saved money is the Heathrow Express’ £10 Advanced Discounted Tickets. More details on the caveats surrounding the discount here.

Buying cheaper

MoneySavingSupermarket has a search engine of products available via Amazon Warehouse. If you’re a jobbing freelancer or just looking for something for your home – it allows you to buy that item a bit cheaper.

The sales pitch.

I am now taking bookings for strategic engagements from January 2025 onwards; or discussions on permanent roles. Contact me here.

More on what I have done here.

The End.

Ok this is the end of my October 2024 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into November, but not before you’ve charged your energy levels up on Hallowe’en treats!

Don’t forget to share, comment and subscribe!
October 30, 2024
The John Donahue post
Who is John Donahue?

John Donahue is the outgoing CEO at Nike. Full disclosure, I have Nike in my wardrobe and I own a share in the company at the time of writing. Anyway back to Donahue, according to his biography on the Nike website:

John Donahoe is President & CEO of NIKE, Inc. He is responsible for the continued growth of NIKE’s global business portfolio, which includes the Nike, Jordan and Converse brands. John became president and CEO of NIKE in January 2020 and has served on the Board of Directors since 2014. Previously, he was the president and CEO of ServiceNow and of eBay Inc., and he continues to serve as chairman of the board at PayPal. Earlier in his career, he worked for Bain & Company for nearly two decades, becoming the firm’s president and CEO in 1999. A former basketball player and lifelong sports fan, John received an MBA from Stanford Graduate School of Business and a bachelor’s degree in economics from Dartmouth College.

John Donahue via the Nike website.

He is a business strategy wonk and has extensive experience in online businesses and online commerce. When Apple had the vision thing, they hired Tim Cook – a famed operations and logistics executive in the technology industry to deliver. John Donahue had been hired to do great operational execution, by a company that was running low on the vision thing.

Donahue may not have had permission to deal with some of the systemic issues in Nike and some of them issues might be due to the board itself.

Penetration

Nike’s collective strategy to move to D2C via its own retail stores and e-tailing platform was ostensively a way to increase profitability and presumably focus on heavier, brand loyal users. I can understand why they might have felt that due to the ubiquity of their products on the backs and feet of customers around the world.

Secondly, prior to 2010 (and in most business schools still) the perceived wisdom was that modern marketing is supposedly about focusing on loyal, heavier buyers; focusing on retention (not acquisition) and return on investment.

However, things changed in 2010; Ehrensberg Bass researchers Byron Sharp and Jenni Romaniuk summarise the marketing science research that their institution had been doing in their books How Brands Grow part one and part two. A key part of their findings was that brand loyalty is positively correlated with brand penetration – if you have higher levels of penetration then your customers will tend to be more loyal. However, if you have lower levels of penetration then your customers will tend to be less loyal. Smaller brands suffer from a double jeopardy of sorts: their sales are lower because they have fewer buyers, who buy the brand less often.

Which kind of makes sense. When you go to a supermarket, you can only buy what’s on the shelf when you’re in the supermarket. It would take a lot to go and try another supermarket to just buy one product. Most people will just buy what they can on their list and maybe look at substitute products.

Nike is a huge brand, but it wilfully reduced its marketing penetration, by reducing the amount of places it appeared. It withdrew or reduced engagement with a range of partners:
- Amazon
- DSW
- Footlocker
- JD Sports
- Macys
- Olympia Sports
- Urban Outfitters
- Zappos
When Nike goes back to those partners, there will be a shift in the power dynamic away from Nike. These retailers have options because Nike let other brands in to fill the void it chose to leave behind.

On LinkedIn, people have talked about this as Nike has a brand problem. This is far beyond a brand problem; but brand has suffered.

Where’s the community?

Nike’s Londoner celebrated community back in 2018. Nike has continued to win in culture with collaborations including Nigo and Yoon Ahn of Ambush. But the culture didn’t translate into the degree of sales that Nike wanted so far.

Part of the reason for this is Nike’s focus on sub-cultures rather than broader transformational trends in middle class and working class consumers.

On Running have built their brand around running groups. Nike used to have running clubs ran by staff at their retail outlets. They were also were supporting Charlie Dark’s Run Dem Crew in the early 2010s.

When did Nike give competitors space in communities? Was it down to a pivot win focus from retail to online? Given that part of the rationale for Nike’s move to selling direct to customers was to be closer to them, this all seems really odd.

Charlie Dark has since become a global running ambassador for Lululemon.

Core competences

In the late 1990s and early 2000s Nike sold watches. The most famous of which was the Triax range that angled the display to make it glanceable for runners. There were also Nike MP3 players made with Philips. There was also the Nike fuelband, an in-house attempt at a wearable.

The company decided to focus on what it did well and has since made products that are complementary to Apple’s product line like watch straps and apps. Under Donahue’s watch Nike extended itself into the technology space with NFT offerings and metaverse experiences. Both of which seem to have been expensive follies.

Fading stars

Nike was formed at a unique point in time and over the decades has worked with a range of game-changing athletes who were known globally thanks to mass media and the internet.

Nike’s biggest brand and star is still Michael Jordan. The Air Jordan 1 was launched in 1984. That means that the shoe design and when he played in it is older than the young people it is sold to. The linkage between the iconic jumpman performance and his signature shoe is becoming elongated by time.

Granted Adidas sells the Superstar, the Stan Smith, the Samba and Gazelle shoes which are older than the Jordan 1. But Adidas doesn’t lean as heavily on any one design. Instead they rotate in and out of style. Even then Adidas has suffered from problems executing consistently such as the Yeezy scandal.

Nike’s Dunk design comes from 1985, the Air Force 1 came out in 1982. They are not bad shoes, but they will fade in and out of style.

Nike had also been relatively slow to take advantage of the surge of interest in women’s basketball with Caitlin Clark only getting a signature shoe deal this year.

Nike also managed to grossly underestimate the demand for replica jerseys of its England and Australia women’s football teams.

Jordan has since expanded into a brand that Nike has used to sponsor the likes of French football team Paris St Germain.

In golf, Nike parted ways with Tiger Woods this year. Woods is launching his own line instead. While Nike has other golfers on its roster, they don’t have the cultural impact that Woods had on the game.

The brand has better news in football where it has a deep bench of both teams and player sponsorships to draw on. Nike still has a great bench of athletes comparable to rivals like Adidas, and that’s the problem. They glitter like the Milky Way rather than radiate like the sun.

The secondary market

Hypebeasts

The rise of streetwear as an industry took off in the late 1980s. Its origins go further back. You had Dapper Dan in Harlem in the 1980s, football casual culture, Japanese fashions and the California surf culture influence. Soon after it took off you had unobtainable items:
- Major Force t-shirts – (Major Force was a Japanese hip hop and house label featuring artists like Hiroshi Fujiwara)
- The Tommy Boy Carhartt Detroit jacket
- Numerous Stüssy Tribe letterman jackets
- Supreme drops from 1994 onwards
Trying to scratch that itch made you a hype beast. I know hypebeasts who are 60 years old and have college age children. The signs of this secondary market being bubbly could be seen back before COVID.

The end of easy money

Nike like other premium brands benefited during COVID-19, when interest rates were low and consumers had money in their pockets. Interest rate rises, inflation and an economic dip took away the easy money. Nike doesn’t seem to have factored this into its expectations. The decline in Chinese economic growth, seems to have hit Nike particularly hard.

The polyurethane problem

Nike shoes took off on them being tradable alternative assets like sports cards, or vintage bottles of wine. Nike trainers have a shelf life due to the materials that they are made from. Adhesive bonds can be reapplied, stitching can be repaired, but polyurethane midsoles crumble over time and can’t be replaced.

The plastic breaks down and and the soles disintegrate. I have had pairs go at the four year mark. Chemistry undermines the collector segment that supports much of the secondary market for Nike products.

A long train running

John Donahue was in charge when Nike had unprecedented decline in sales. But there have been issues for a long time. Donahue was executing on a strategy for direct-to-consumer sales via its own retail stores and online, that Nike had committed to prior to his arrival as CEO.

This is obvious from John Donahue’s recruitment process.
- Donahue’s reputation was helped by his roles at ServiceNow and eBay
- Donahue was a former partner at Bain and a friend to many in Silicon Valley
- He received his MBA from Stanford School of Business – which is a great institution and happens to be the one that Phil Knight went to.
What Nike didn’t do was commission a headhunter, hold a beauty parade or anything akin to a rigorous recruitment process in hiring their CEO.

All of which points a board-wide issue rather than just a CEO issue. Which begs the question, will Nike become the sports apparel version of Yahoo!? A rotation of CEOs, intractable board level issues and an inevitable slide out of the limelight? Nike has been wrong-footed before, it was clobbered by the rise of Timberland in the early 1990s driven by the brown boots usefulness for standing on cold wet street corners in the criminal underworld adjacent to hip hop culture. But Nike came back. That was a different Nike with a more energetic Phil Knight and Tinker Hatfield.

The scale of this stumble seems bigger and faster than before. Nike might not be resilient enough to withstand it.

The innovation problem

Former Nike designer Steve McDonald has painted a very different picture on Nike innovation internally within the company than has been seen on the outside. Outdoor sub-brand ACG was ‘never supported‘ when it was launched back in 1989. It was an immensely political environment with star-designer Tinker Hatfield warring with rival designers. Instead Nike used golden birdcage contracts to lock up and stifle talent. Hatfield is in charge of Nike’s Innovation Kitchen, but there seems to be a lack of commercially beneficial output.

Hatfield’s days as a star designer are numbered following several decades at the top and there doesn’t seem to be a star-status worthy successor coming though.

Nike seemed to abandon mainstream sustainable innovation some time after 2012, with its ISPA range as a sporadic tokenism to green issues.

NikeLab – a premium line that fits in with On Running’s apparel seems to receive only sporadic support. All of which implies that product innovation had problems way before Hoka and On Running turned up.

Nike’s Vaporfly running shoes were originally released back in 2018 and by 2020, World Athletics rule changes meant that Nike has a range of competitors providing similar shoes.

The next battle ground has been fought over consumers focusing on wellness and fitness. When Hoka and On Running did turn up, Nike didn’t have much in the tank to respond.

It was really brought home to me in sportswear-loving Merseyside where On Running shoes are the universal choice of everyone from office workers to scallies. Before COVID they’d all be in Nikes with the Air Max 95s being particularly popular.

More information

Nike withdraws full-year guidance ahead of CEO transition | FT

Nike tries to get back in the race as sneaker sales gather pace | FT

As Nike cuts ties with retailers, competitors try to take its wholesale place | Modern Retail

Steve McDonald on Instagram
October 19, 2024
Mooncakes + more things
Mooncakes

Mooncakes were a big part of my time in Hong Kong and Shenzhen. This year, mid-September marked mid-autumn festival across Asia or known as Chuseok in Korea. It is similar to harvest festivals that happen elsewhere in the world.

It is celebrated in Chinese communities with mooncakes. Mooncakes traditionally have been made of fat filled pastry cases and lids filled with red bean or lotus seed paste and a salted dried egg yolk.

Mooncakes are moulded and have auspicious messages or symbols embossed on the top, like the double happiness ideogram which also appears on new year decorations and at weddings.

In the past mooncakes have been used to make political statements in Hong Kong where they were embossed with messages against the Fugitive Offenders and Mutual Legal Assistance in Criminal Matters Legislation (Amendment) Bill 2019. This mirrored mooncake history, where concealed messages were alleged to have been used to ferment rebellion against Mongolian rule in China centuries ago.

China saw a halving of mooncakes sold this year, compared to last year. This is a mix of fast-moving events like the state of consumer spending and longer term factors including gifting culture and attitudes to health and fitness.

The economy

The consumer economy seems to be doing worse than industrial output. Youth unemployment is still an issue.

Gifting culture

China saw a crackdown on premium priced mooncakes as part of a government move against ‘excessive consumption‘ driven by societal excess and ‘money worship’. This overall movement has dampened luxury sales. The Chinese government stopped officials buying mooncakes a decade ago as part of a crackdown on corruption.

Some consumers just aren’t into them

They were as divisive as Christmas cake is in Irish and British households. Brands like Haagen-Daz and Starbucks have looked to reinvent mooncakes into something more palatable.

Health and fitness

Health and fitness has been steadily growing as a trend in China. A number of reasons have been at play including changing beauty standards. Chinese women are still going to favour slimness over muscle, but home workouts and running have been increasing in popularity. The fitness industry has been growing and the Chinese government has also tried to foster interest in winter sports. So there would be a good reason to avoid ruining all the hard work that you put in by eating mooncakes.

Business

Nike CEO John Donahoe to Step Down | BoF

Economics

Why Do Workers Dislike Inflation? Wage Erosion and Conflict Costs* by Joao Guerreiro, Jonathon Hazell, Chen Lian and Christina Patterson – workers must take costly actions (“conflict”) to have nominal wages catch up with inflation, meaning there are welfare costs even if real wages do not fall as inflation rises. We study a menu-cost style model, where workers choose whether to engage in conflict with employers to secure a wage increase. We show that, following a rise in inflation, wage catchup resulting from more frequent conflict does not raise welfare. Instead, the impact of inflation on worker welfare is determined by what we term “wage erosion”—how inflation would lower real wages if workers’ conflict decisions did not respond to inflation. As a result, measuring welfare using observed wage growth understates the costs of inflation. We conduct a survey showing that workers are willing to sacrifice 1.75% of their wages to avoid conflict. Calibrating the model to the survey data, the aggregate costs of inflation incorporating conflict more than double the costs of inflation via falling real wages alone

FMCG

Unilever ends up as a punching bag for Greenpeace and having their purpose blown up. As a campaign idea, the public celebration by the Dove brand team of the 20th anniversary of Dove’s real beauty positioning and creative left themselves open to this. Greenpeace used a skilful reframing in this creative.

The reason why the developing world seems to be disproportionately affected by plastic waste highlighted is for a number of reasons:
- A lot of and paper and plastic recycling is shipped abroad. It used to go to China, but they declined to accept waste to recycle from 2018 onwards. So this waste went to other markets.
- Developing markets have single portion packaging so that FMCG companies can distribute via neighbourhood shops and sell the product for the price a consumer can afford.
- Plastic is easier to colour, manufacture, package and transport than glass, metal or coated paper. Biodegradable or effective post-use supply chains are well behind where they should be. And even if you were open to recycling, there may be brand issues.
Innovation

Chinese scientists claim they can use Starlink satellites to detect stealth aircraft | BGR

Japan

AI will help Sony expand Japanese anime’s growing fan base | FT – but would also help competitors out-produce Sony. Expect a Chinese anime avalanche.

Marketing

Campbell’s drops the ‘soup’: what the evidence says about adapting brand fundamentals | WARC

Media

OpenAI Messed With the Wrong Mega-Popular Parenting Forum | WIRED

Retail media frenzy muddies negotiations with brands, who agency execs say must spend or ‘suffer the consequences’ – Digiday and Retail media networks put the squeeze on brands | WARC – Spending on RMNs could be seen as part of normal partnership agreements between brands and retailers that have traditionally included marketing commitments. That shades into a grey area if retailers become focused primarily on growing their ad business, but those same retailers can’t expect brands to spend more unless they can demonstrate results. At the same time, brands have their wider media mix to consider.

In context
- The pairing of advertisers with consumers close to the point of purchase via rich, first-party data is leading to better ROI relative to other channels for some advertisers and is cited as a key driver of increasing retail media investment.
- Retail media is growing in double digits every year; it currently accounts for around 14% of global ad spend and is projected to account for 22.7% of online advertising by 2026.
- Retail media is no longer a ‘medium’ in the conventional sense but is instead evolving into an infrastructure underpinning the entire digital advertising ecosystem.
Content Creators in the Adult Industry Want a Say in AI Rules | WIRED

Security

JLR’s letter: what Land Rover’s doing to stop your older car getting nicked | CAR Magazine – update on JLR’s security crisis

Software

A brief history of QuickTime – The Eclectic Light Company

Technology

NTT Data builds a mainframe cloud for Banks • The Register – mainframes are still amazing for large scale batch processing
September 25, 2024
AI search + more things

AI search

This section on AI search is largely down to Rowan Kisby’s observations over at LinkedIn. I worked with Rowan when I was her client at Unilever, super-smart, can’t recommend her enough. Now on to AI search: Google has looked to augment its web search in a more obvious way with generative AI providing ‘AI search’ features.

The AI search features have adversely affected publishers of non-time dependant evergreen content according to Authoritas. This has sparked concern amongst media publishers, but early feedback on IAC and Ziff-Davis shareholder calls indicated little change in traffic numbers. Google claims that AI search feature ‘AI previews’ actually delivers more, rather than less click throughs.

China

IBM Shuts China R&D Operations in Latest Retreat by U.S. Companies – WSJ – Microsoft has made a similar retreat

Culture

Dr Mike Lynch OBE | Obituary – Sound on Sound magazine cover’s Lynch’s music hardware career which happened before he started Autonomy. The bit that this story misses is how Lynch’s developments helped move forward digital music and affecting electronica during a particularly creative point in culture including house and the rave scene that spun out of it.

I can’t recommend Phoebe Yu‘s content enough, this video on colour, culture and user experience design is a great example of her work.

Why everyone is obsessed with toys right now – The Face – The Face finally catches up with nerd life.

Economics

The changing role of the US dollar | Brookings Institute

Why Can’t the U.S. Build Ships? – by Brian Potter

Hong Kong

Hong Kong like Japan has people with a real passion for buses and trains, and unlike the UK, both countries cater to their ‘trainspotters’.

Wong Kar Wai’s Guide to Hong Kong: Arts Intel Report – Arts Intel

Ideas

Section have a series of templates for looking at AI use in business, more here.

Luxury

How ‘luxury shame’ will shape sales in China for the rest of 2024 | Vogue Business – wealthy people and corrupt government officials don’t want to be seen to be rocking the boat from a societal perspective lest they get caught in the view of the authorities or Chinese netizens. This is especially true given the slow economy and Xi administration focus on ‘common prosperity‘ to reign in wealthier business leaders. Burberry as a brand relying on China is particularly affected, which has reduced its stature: Burberry drops out of FTSE 100 | Drapers Online

The Geopolitics of Wine | Peter Zeihan – thanks to increasing costs of capital, aging worker demographics and climate change New Zealand and Australia will do better than Latin American wines and most European offerings except France

The Collectability of Parmigiani Fleurier | Phillips

Marketing

Colgate-Palmolive’s financial performance proves that over-indexing on share-of-voice through shopper marketing and advertising delivers positive financial results: Colgate-Palmolive: ‘The advertising is working’ | WARC | The Feed

Is marketing entering its ‘era of less’? | WARC | The Feed – based on Gartner CMO surveys marketers are increasingly being seen as cost centres and are being asked to do more with less which is affecting mar tech spend, staffing and agency spend.

Materials

The first tensor processor chip based on carbon nanotubes could lead to energy-efficient AI processing | Techxplore

IKEA preowned | IKEA – Ikea tried to get into the circular economy

Media

Here’s the Pitch Deck for ‘Active Listening’ Ad Targeting | 404 Media

Right-Wing Influencer Network Tenet Media Allegedly Spread Russian Disinformation | WIRED

Online

Rise of the ‘chefluencers’: Can China cook up its own Nara Smith? | Jing Daily

Farewell, Microblog – China Media Project

Retailing

How to connect offline to China’s Gen Z and Alpha? | Jing Daily – Young Chinese consumers are finding new consumer interests away from blind boxes and claw machines: ‘Guzi’ (谷子) stores. ‘Guzi’, derived from the phonetic English ‘Goods’, describes merchandise featuring popular ACG (animation, comics, and games) characters, including badges, standees, and posters. – China develops it’s take on otaku culture

Security

Chinese vendor jailed for giving railway data to foreigners: State Security Ministry | South China Morning Post

Interesting interview with Anthony Blinken on cybersecurity. See also: Chinese government hackers penetrate U.S. internet providers to spy – The Washington Post

Current CIA director Bill Burns and Richard Moore, his counterpart at SIS appeared at the FT Weekend festival in London.

Technology

White House publishes roadmap to secure internet routing • The Register

September 11, 2024
August 2024 newsletter – unlucky 13?
August 2024 newsletter introduction

Welcome to my August 2024 newsletter, this newsletter marks my 13th issue. When I lived in Hong Kong; four was the unluckiest number. 13 featured in confucian beliefs and in tai chi. In western culture 13 has a similar reputation. The status of 13 goes all the way back to Babylonian times. A baker’s dozen contained 13 items; rather than the usual 12 items.

This time last year, I had a daft idea to put together stuff I’ve written, read, been inspired by or have watched that I thought some people might find of interest. Along the way, I shared my Ma’s recipe for a traditional Irish Hallowe’en dish, book recommendations, articles, a review of 2023 and much more.

Salem State University Archives August 18, 1987 “Boston Medical Flight helicopter using new helipad”

I spent a good deal of August outside London to recharge and take care of family business. I am now back and getting ready for September.

New reader?

If this is the first newsletter, welcome! You can find my regular writings here and more about me here.

Things I’ve written.
- My cousin selling the ‘ancestral’ family farm back in Ireland, got me thinking about roots.
- I explored Rob Henderson’s concept of ‘luxury beliefs‘ and other things that I found of interest from around the web.
- I looked at some of the themes that have emerged around generative AI in the first half of this year.
Books that I have read.
- The Ribbon Queen – I am a huge fan of Garth Ennis as a graphic novel writer and the publication of The Ribbon Queen was the second best news I had received this year since Ennis announced his return to The Punisher series at the beginning of 2024. With The Ribbon Queen Ennis returns obliquely to religion with a tale that sits somewhere between a police procedural and Lovecroftian fiction. Nothing is simple with Ennis and the work touches on themes like police brutality, woke culture, sex trafficking, domestic violence and ancient beliefs.
- Part of my love reading comes from my Dad’s library of crime and espionage books. I started reading John LeCarré, Hammond Innes and Alistair Maclean in primary school. Secondary school had me reading Gerald Seymour and Robert Ludlum. Seymour’s work felt more grounded and Harry’s Game during The Troubles felt especially pertinent. Despite being 82 years old Seymour still writes. I haven’t picked up a Seymour novel in decades until I got to read In For The Kill. its the third book in a franchise of Jonas Merrick – a soon-to-retire spook with a love of caravanning and frugality. As a holiday read, I really enjoyed it.
- Richard Stark’s Parker is an anti-hero beloved of Hollywood who has appeared in film over years. Richard Stark’s Parker: The Complete Collection is a collection of graphic novel adaptions of The Score, The Outfit, The Score, and Slayground, The Man with the Getaway Face and The Seventh. Stark’s Parker is written with crisp lean copy to match the no-nonsense dark ruthless character. He is at end of America’s hard boiled noir literature like Raymond Chandler or Dashiell Hammett. But Richard Stark’s hero was an armed robber, not a detective. As a genre it was later revived by James Ellroy’s works from the late 1980s on. While Parker has been played on screen by a variety of actors including Lee Marvin and Mark Wahlberg – he is not a character for our times. Darwyn Cooke’s adaption of Parker to a graphic novel format is a 500+ page love letter to mid-century graphic design including vintage newspapers and petrol station maps. It’s a coffee table book that you actually want to read.
- Qiu Xiaolong is an American crime writer, who is famous for his character Chief Inspector Chen. In his book Becoming Inspector Chen, was recommended by my friend Ian. The book feels autobiographical in nature. Like Chen, Qiu had studies TS Elliot at university, both had lived through the opening up of China post-Cultural Revolution. Their paths divert when Qiu moved to study in the US and decided to stay there after the ‘June the 4th incident‘. Qiu describes the complex relationships in families due to the Cultural Revolution and the nature of change in China during its opening up phase. The book is an implicit critique of the current Xi administration, as yet again Chen faces the imminent impact of the party machine.
- Kara Swisher is a long-time journalist who chronicled Silicon Valley from the dot.com boom onward. In Burn Book Swisher gives us her potted history and hot takes on the people and companies that she tried to report on. I say tried because technology firms have made life difficult for journalists since blogging became a thing and they could go direct to the audience. Swisher came from an unhappy but privileged background and jumped into journalism with gusto. There isn’t anything that surprising in her reporting save how was it so late that Swisher really dialled into how toxic and nihilistic some of her subjects really were? Swisher’s book is more engaging than Fred Vogelstein’s Dogfight, but lacks the wit and panache of Michael Malone’s books or Robert X Cringely’s Accidental Empires.
A bit of aside to the books, I found this article by Dazed Digital quite interesting. Apparently, straight men are much less likely to read novels. I read a mix of fiction and non-fiction as you can probably tell if you are regular reader. If you want fiction recommendations as a start, I have some in an old post I wrote about 50 books I would recommend (scroll down to fiction).

Things I have been inspired by.

Quantum advertising.

Faris Yakob had dropped a banger of an opinion piece on WARC. In quantum advertising Yakob calls out marketing management for optimising to the wrong things and believing that creativity is predictable.

Aston Martin DB2

It also led me to Jeremy Bullmore’s ‘Aston Martin’ essay published by WPP as A 20th Century Lesson for 21st Century Brands.

Return-to-office mandates

Gartner the research house most famous for its technology reports has taken an in-depth look at return-to-office mandates beloved of large enterprises such as Apple, Amazon or Boeing and Jacob Rees-Mogg. Gartner looked at employee research and HR leaders as part of an up to date research done in May 2024. Any small gains in discretionary effort and employee engagement are wiped out by drops in intent to stay, with the implied disruption and cost cause by employee churn.

The findings are similar to what we saw with Slack Future Forum’s Inflexible return-to-office policies are hammering employee experience scores published in 2022.

New voices

Zoë Mann started an initiative that would get some of the newer strategist voices heard.

Things I have watched.

I haven’t watched A Clockwork Orange for a while and revisited it. I am still amazed by the way Kubrick used lighting, Beethoven and the Wendy Carlos soundtrack to such good effect. It also felt much more creative and transgressive than anything one would see at the cinema now. The modernist and brutalist architecture gives it an otherworldly quality now.

I wanted to watch Weathering With You since it came out. I finally got to watch it. The animation is almost as rich as Studio Ghibli and the plot has some fantastical elements of it as well. But the story is grounded in the darker side of Tokyo.

The protagonist is homeless and lives in a net café near the Kabukicho gate that marks the entry to the red light district that is part of Shinjuku ward. In this respect the anime provides a realistic portrayal of a ‘freeter’ – an under-employed young person.

Alain Delon died and I had a movie marathon with my Dad to celebrate his life: Un Flic, Le Samouraï and Le Cercle Rouge.

Useful tools.

Whatfont

Whatfont is a Google Chrome browser plugin, Safari browser extension and bookmarklet (I use the bookmarklet) that tells you what font’s are on a given web page.

Google Analytics health check

Yes I know GA4 is hateful, but Fresh Egg have put together a template to make a data health check easier to do. Give them your details and download their GA 4 Health Check for free.

Decrapifying LinkedIn

At last a compelling use case for the Arc Browser: as a LinkedIn client. Luddite LinkedIn is a ‘boost’ (think plug-in) cleans out things like AI powered elements of the LinkedIn experience.

Better Reddit and YouTube search

GigaBrain provides an alternative to the broken experience searching on Reddit and YouTube. It’s available via webpage and a Google Chrome browser plugin.

The sales pitch.

I am now taking bookings for strategic engagements, I am available for much of September. Contact me here. I am also open to discussions on permanent roles.

More on what I have done here.

The End.

Ok this is the end of my August 2024 newsletter, I hope to see you all back here again in a month. Be excellent to each other and onward into September and the balmy days of an Indian summer!

Don’t forget to share, comment and subscribe!

Let me know if you have any recommendations to be featured in forthcoming issues.
August 27, 2024