Search results for: “twitter”

  • Twitter for Mac – some alternatives

    Twitter’s desktop client on the Mac has been pulled from the app store and won’t be supported any more. It is time to look for an alternative.  What you should choose depends on how you use Twitter, I’ve tried to outline what I consider are the best native Mac apps for Twitter.

    The alternative that I use is Night Owl (夜フクロウ or YoruFukurou)  which is a small lightweight client put together by a Japanese development team. I used it historically because it had a small footprint on my desktop which is handy when you a list running in the background. It allows you to use many of the same ‘short cut’ commands that used to be available when you could use Twitter via SMS – it helps in running a productive app now.  I have a breaking news list that I use, this is what it looks like.

    Night Owl

    You can download Night Owl from the Apple App Store or their website.

    Twitterific is probably the best maintained out of all the Twitter clients for the Mac, it looks similar to Night Owl and costs £7.99 on the app store.

    Echofon has a similar layout to Night Owl , but charges you £9.99 for the privilege. It has also hasn’t been updated as often as Night Owl.  Echofon comes in full price and light versions in the App store.

    If you are managing social media accounts then Tweetdeck is an obvious option. It’s multiple panels create a screen-wide dashboard so that you can handle mentions, direct messages and keep an eye on trending topics. It’s been last updated in 2015 and I’ve heard anecdotal evidence of it being buggy.

    An alternative to TweetDeck is Janetter Pro which provides a similar look and feel to TweetDeck but allows for further customisation including custom wallpapers (if you care about that kind of thing). It also supports multiple languages for the app interface including Japanese, Korean and simplified Chinese.  Janetter Pro was updated in May 2017, it costs £4.99, you can find out more on their website and in the app store. There is also a free version in the App Store. In my opinion Janetter Pro is an overlooked gem of a product if you want a comprehensive dashboard view. If I had to do Twitter community management, I’d invest in Janetter Pro.

    Tweetbot is the editors choice on the Apple App store and comes in at a premium price of £9.99, for this you get an interface that can flex between the Night Owl and Tweetdeck style interface design.

  • Twitter bars intelligence agencies + more

    Twitter Bars Intelligence Agencies From Using Analytics Service – WSJ – I don’t think that this will affect Twitter’s revenue that much. I also don’t think that Twitter bars intelligence agencies will restrict their access to information overall

    China white-box players leaving tablet market and pushing into new applications – focus instead on ‘two-in-one’ device, robots and VR goggles. Expect keener pricing due to competition

    Xiaomi seems kinda desperate for you to get excited about its big new phone – make or break time in China’s tough smartphone market for Xiaomi and its eco-system

    China Exports Stabilized in April Amid Weakness in Currency – Bloomberg – interesting variances in top line take aways from this. Reuters described exports and imports as ‘lower than expected’

    Calls for Reckitt Benckiser boycott in South Korea — FT.com – Korean consumers are forcing supermarkets to withdraw Reckitt Benckiser products from sale.Figures are hard to verify but it apparently due to a company product injuring about 180 women and small children. 103 of them were killed, the rest suffer from horrific lung damage. The active ingredient polyhexamethylene guanidine was found to cause severe lung damage. Kids with oxygen tanks are not what company investors want to see. Back in the UK, the CEO’s pay rise has made more news, the communications team dodged the proverbial bullet. More on FMCG related items here.

    5 latest changes to WeChat Public Accounts – WalktheChat – the ID changes will affect the way teams can effectively manage accounts if working in an agency

    Luxury brands embrace digital storefronts in China, but will they click with buyers? | South China Morning Post

    Getting Next-Gen Messaging based experiences — to work — UX/UI developments, advances and innovation — Medium

    Yahoo investor hits back at ‘patent troll’ critique of activist shareholder Starboard Value – patent trolling is repeatable revenue which is what the activist has

    After The Download: When Apple Turns Off The iTunes Store – When new formats race to the fore it is easy to make the mistake of taking an eye off the legacy formats. This is risky because they usually still account for very large portions of existing revenue

  • Twitter troubles

    You can read elsewhere about Twitter troubles, I have linked to some of the best analyses I found out there at the bottom of this article.
    Twitter
    If you don’t have time to go through the the analyses around Twitter troubles, here’s the ‘CliffsNotes’ version:

    • Management turnover. Three different heads of engineering in 18 months, five different product leads in the past two years, three CFOs in 18 months and 2 COOs (mainly because the role was left vacant for over 12 months)
    • Growth in user numbers has been stagnant in the U.S.. The three published quarters of 2015 showed U.S. active users at 66 million. The last two quarters of 2014 were steady at 64 million
    • Growth in user numbers globally has been a modest 11 percent. Growth outside the U.S. was just 13% year on year in quarter three of 2015

    James Whatley and Marshall Manson called the user number plateau ‘Twitter Zero’.

    There have been product-related Twitter troubles:

    • The ‘Promoted Moments’ advertising option is confusing to look at
    • Will it, won’t move beyond 140 characters
    • Algorithmic filtering of the timeline
    • Utility of the news feed is becoming diminished for the digerati
    • Likely reduction in user engagement
    • Likely uptake in bot content publication
    • Inability to deal with community issues like #Gamergate
    • Twitter’s auto-playing videos are barely more than a rounding error in the battle between YouTube and Facebook for video supremacy

    What less people are talking about is what Twitter troubles means beyond Twitter.

    Advertising purchases are a near-zero sum game. Facebook and other high growth native advertising platforms gain from Twitter troubles. But for marketers this is not all good news. Facebook is poor at giving marketers actionable insights and intelligence. There is no Facebook firehouse of data. Facebook only provides aggregated data.

    The OTT (Over The Top) messaging platforms (WhatsApp, WeChat, LINE, KakaoTalk, Kik) are data black holes. Commercial dashboards on some accounts allow you to see how your account is doing. There is no insight of what is happening across accounts. There is no measure of influence beyond follower numbers and click-throughs.

    Twitter troubles with declining relevance, has a direct effect on social media monitoring and analytics platforms.

    Social media analysis of Twitter data is widespread. From consumer insights / passive market research to brand measurement and financial trading models.

    I had seen data which showed a direct correlation between brand related market research conducted by respected market research firms and social media analysis using Twitter data. The implication of this was that Twitter data could provide a more cost effective alternative.

    All of these research benefits are moot if Twitter is in decline or becoming irrelevant.

    Twitter data has its use beyond market research. It is the source of breaking news for the western media. Twitter’s firehouse also goes into making smarter phones. Apple’s Siri sources Twitter content to answer news-related requests.
    Siri using Twitter as news
    A poor performing Twitter has implications across the tech sector beyond online advertising. There are no obvious substitute solutions for its data waiting in the wings.

    Perhaps Twitter’s earning’s call on February 10 will give a hint of improvements at the company. But I wouldn’t bet on it. More related content here.

    More information

    Twitter Inc. quarterly results
    How Facebook Squashed Twitter – Stratechery by Ben Thompson
    Can Twitter turn stagnation into progress, or has it hit the wall? | Technology | The Guardian
    Twitter’s Fiscal 2015: Up, Flat, And Down | TechCrunch
    Twitter is teetering because it has turned into one big pyramid scheme | Andrew Smith
    Twitter Might Ditch The 140-Character Limit: What This Means For Marketers | SocialTimes
    Daily Report: The Tough Realities of a Twitter Turnaround – NYTimes.com
    Next Twitter boss faces complex challenges, says departing Dick Costolo | The Guardian
    Twitter data show that a few powerful users can control the conversation – Quartz
    Twitter’s Jakarta office is now open. Here are 6 reasons why Costolo is focusing on Indonesia | Techinasia
    Inside Twitter’s plan to fix itself
    How efficient is Twitter’s Business Model?
    Black Widow | Dustin Curtis – interesting analysis of Twitter and a warning about APIs

  • A Twitter experiment on fake followers

    In 2013, I worked with a number of companies and executives that has used services to inflate their Sina Weibo accounts standing with fake followers.  (In case you haven’t heard about it, Sina Weibo is a Chinese micro-blogging service). Often this was seen as a cheap way of getting an ego-boosting metric on their account or showing a positive delta relatively cheaply.

    The idea of follower count as a measure of worth can be seen in real life. Look at the front cover of magazines and the value of a celebrity is often measured in the number of followers that they have.
    Untitled
    Take this Elle magazine cover and interview with Kim Kardashian. Kardashian’s social media presence is as much a mark of status as a Hermès Birkin bag.
    ingrid's birkin
    However with Birkin bags going for as much as £55,000 online (holds head in hands and rocks slowly back-and-forth), getting fake followers on social platforms like Twitter might be a bit easier. If Twitter isn’t your thing, there are a number of suppliers of fake followers for Instagram, fake YouTube subscribers and fake Facebook likes too.

    I want to reiterate this here, acquiring fake followers is a cross-platform issue, Twitter is just a handy canary in the coal mine. The reason for this is the amount of tools that are are available to measure Twitter as a platform and the prevalence of its use amongst media elites.

    Looking at the variety of fake follower services, it seems to be a thriving business. A quick search on buy twitter followers cheap gave me over 31,100,000 results according to Google, and who am I to argue with their maths?

    De Micheli and Stroppa estimated that fake accounts used as fake followers accounted for 4 per cent of the Twitter user base, whilst Twitter claimed that the number was 5% in the S-1 document it filed prior to its IPO. The estimates of fake accounts on Sina Weibo are thought to be as high as 30% of the user base – it is hard to tell because Chinese Weibo consumption tends to be largely passive using it as a news stream rather than a ‘social’ channel.

    Politicians and celebrities have both been caught out using fake followers to bolster numbers (presumably to add credibility to their social presence).

    So what are the benefits and how does it work?

    I added 55,000 fake followers on Twitter, so that you don’t have to.

    The process itself is really easy. The fake follower services generally accept payment by PayPal and have easy-to-use e-commerce services. The followers are generally delivered over two-to-five working days.

    First I tried buying a big batch of followers, 50,000. The supplier delivered 56,000+ followers, but the number declines by about 100 followers over a week or so. This number seems to be pretty consistent. I can’t work out if this is just a common business practice or a part of Twitter’s ongoing conflict with fake accounts.

    The purchase didn’t:

    • Move my Klout score
    • Improve the quality or number of organic followers that I received

    I made a second purchase with a different vendor for 5,000 fake followers. This was delivered over five days, again an extra 10 per cent of followers were added on the top by the vendor and a similar decay pattern of about 5% of the followers occurred. This small increase had more of an effect on Klout causing a temporary bump in the score.  It has a more pronounced effect on Sysomos authority measure bumping my authority from 7 to 9 out of a possible 10.

    It didn’t improve the volume or quality of followers that my account got organically.

    With both vendors at least 5 per cent of the accounts that they used seemed to real people’s dormant accounts that had been co-opted into the fake follower game. There obviously seemed to be a market in taking over accounts that had been dormant for over 12 months. None of the fake follower accounts were set to private – this could factor into developing a heuristic for looking at fake follower accounts?

    My overall conclusion on the fake follower business is that it almost purely about personal vanity rather than gaming a system. More related content here.

    More information

    Pay up and embrace Twitter’s fake followers | Marketing Week
    Fake Twitter followers: An easy game, but not worth the risk | The Next Web
    How the market in ‘fake’ Twitter followers works | Yahoo! News
    Rihanna Loses 1.2 Million Instagram Followers After Spambot Purge | Gigwise
    Instagram makes teens and celebrities angry by killing millions of spambots | The Verge
    Twitter and the underground market by Carlo De Micheli & Andrea Stroppa at 11th Nexa Lunch Seminar, Turin, Italy (May 22, 2013) – PDF
    Inside a Twitter Robot Factory | WSJ
    Twitter Admits 5% Of Its ‘Users’ Are Fake | Business Insider
    I Bought 10,000 Fake Twitter Followers. Why Didn’t Klout, Kred (or Others) Notice? | Ignite Social Media

  • Canada on Twitter

    Canada on twitter will be an event that will have delighted my friend and former colleague Matthias Lüfkens. Matthias founded the    Burson-Marsteller Twiplomacy project. Time spent at the World Economic Forum on social media meant that Twiplomacy has been a long time personal passion of his. The Twiplomacy looked at which countries have accounts and whom they follow and are followed by. The study isn’t exhaustive, for instance it doesn’t cover China’s wolf warrior accounts.

    Canada rolled out an official global account
    Canada on Twitter

    The first post that announced Canada on Twitter showed Canadian self depreciating humour with its ‘eh!’ ending imitating Canadian speech patterns. This account was as much aimed at Canadians as it was at generating digital soft power.

    In reality Canada has had a number of digital diplomacy accounts before aimed at specific interest groups like the European Union or Iran. But don’t let those wrinkles get in the way of a good story.

    And the internet (actually just over half of them Canadian netizens) responded back. As with most political discussions online this was a male-dominated discussion.
    1

    The conversation areas touched upon seemed to mirror the kind of issues that are currently rippling through Canadian politics: the environment, Quebec independence and care for veterans. There was a wonkish strand that talked about this accounts role in digital diplomacy for the Canadian government. Conversationalists also name-dropped well-loved Canadian brands like the Tim Hortons coffee and doughnut chain and the country’s love of ice hockey as the national sport.

    Canadian based brands took time out to welcome their country’s government on to Twitter.
    Canada

    The biggest shock for me was that the account showed blatant favouritism towards Hootsuite compared to other Canadian social monitoring companies like Sysomos. Hootsuite was the only commercial entity that the account followed in what looks like a case of casual nepotism or a default setting in Hootsuite’s management tools. If its Hootsuite’s default setting that’s a scummy way of building followers and engagement. More online related posts here.