Category: hong kong | 香港 | 홍콩 | 香港

哈囉 – here you’ll find posts related to Hong Kong. That includes the territory, the culture, business, creativity and history. I lived and travelled to Hong Kong a number of times, so sometimes the content can be quite random.

In addition, I have long loved Cantonese culture and cuisine, so these might make more appearances on this category. I am saddened by the decline in the film and music production sectors.

I tend to avoid discussing local politics, and the external influence of China’s interference in said politics beyond how it relates to business and consumer behaviour in its broadest context.

Often posts that appear in this category will appear in other categories as well. So if Apple Daily launched a new ad format that I thought was particularly notable that might appear in branding as well as Hong Kong.

If there are subjects that you think would fit with this category of the blog, feel free to let me know by leaving a comment in the ‘Get in touch’ section of this blog here.

  • Li Ka shing + more news

    From ‘superman’ to ‘big tiger’, Li Ka shing loses favour with Beijing | South China Morning Post – interesting analysis of the changing sentiment of the Chinese government to Li Ka shing. Li Ka-shing has managed to walk his own path, even compared to other Hong Kong oligarchs. He was also able to play well with westerners. Li Ka shing was just just a man with a plastic flower factory and a headful of ambition until he persuaded HSBC to help him acquire property during the 1967 riots. HSBC bought into Hutchison Whampoa in 1979, got rid of the current taipan Douglas Clague. They then lent Li Ka shing the money to buy the business, including HSBC’s own 22% stake at a knockdown price of 639 million Hong Kong dollars. A large amount of money, but still less than the value of the assets being bought. Li has become even richer thanks to skilful use of the conglomerate discount phenomenon

    Consumer behaviour

    The Psychology of Intelligence Analysis: Drivers of Prediction Accuracy in World Politics – Journal of Experimental Psychology – interesting traits and teams rather than individuals tend to do better. It would be interesting to see how this affects the wisdom of crowds given they are a mass of individuals rather than a team per se (PDF)

    FMCG

    Most Energy Drink Companies Market to Minors, Report Finds | Time – this could be a ticking time bomb from a regulatory point of view

    Media

    Case Study: How Huawei turned its smartphone business around | Marketing Interactive – superlative headline but interesting overview of programmatic buying in China via iClick

    Millward Brown Digital partners with Snapchat | Research Live – interesting they can tell an ad

    Vinyl’s difficult comeback | The Guardian – interesting opportunity for manufacturing record press machines

    Online

    LIVEhouse.in – Online Broadcasting Service – really cool Asian content

    Security

    UK’s Cameron won’t “allow” strong encryption of communications — GigaOM – this is the most disturbing stuff I have seen and read in a long term, the Home Secretary is a political role by its very nature. It is not even an independent judiciary signing off. Secondly, given the poor understanding of technology by the body politic in the UK it doesn’t inspire confidence – if there is a back door for HMG, there is a back door for an abusive third party. Finally this is crush or encourage innovative start ups who focus on privacy to move offshore – Shoreditch to Berlin for instance. More related content here.

    Wireless

    BlackBerry Responds to Media Report – Press Releases – not talking to Samsung, it didn’t sound like it made sense to me

    Smartphones At Tipping Point In China | Young’s China Business – domestic Chinese smartphone market likely to contract 10 per cent over the next year – shipments of all types of cellphones actually plummeted 22 percent in China last year to 452 million units, led by a 64 percent plunge in 2G models and 46 percent drop in 3G ones. (Chinese article) China’s mobile users now number 1.28 billion, giving the nation a penetration rate of 95 percent. 

    Smartphone shipments didn’t fare nearly as badly as the older 2G and 3G models, but were still down 8.2 percent last year to 389 million units. That means that a hefty 86 percent of all cellphones shipped in China last year were smartphones, which were rapidly flooding the market as new players jumped joined the space and older ones ramped up production. 

    It’s worth noting that the 389 million figure is unit shipments and not actual sales. I suspect a big portion of those smartphones — perhaps as much as 20-30 percent — are still sitting in distributor warehouses and on store shelves as unsold inventory due to the market saturation – expect channel clearing sales or developing market dumping

  • People that made 2014

    2014 has been a year of disruption for me. I changed jobs. I changed where I lived. Here are some of the people that made 2014 for me:

    My Hong Kong partner-in-crime Calvin Wong who brought a wealth of expertise in measurement and analytics to our role at Burson-Marsteller and is a great friend

    My former colleague Emma Xu Meng lin, who has just started a new role at Landor Beijing, we learned a lot about WeChat as we set up and ran the CIVB (the Bordeaux wine marketing board WeChat account. Wine consumption is just one sign of China’s rapidly growing middle class.

    My good friend and go to creative Stephen Holmes at Bloodybigspider. If you are looking for someone to deliver a challenge brief in a tight timeline, pick up the phone and give them a call

     Tom List at Sysomos who has put up with some of my annoying questions around advanced use of the Sysomos social media monitoring tool.

    My good friend Cecily Liu at China Daily, who is always a great source of intellectual discussion across a range of topics.

    My friend Becky McMichael over at Ruder Finn, and Alex Banks at Social Bakers, both of whom I caught with far too little as this year was exceptionally hectic in nature.

    Who where the people that made 2014 for you? More about what I do here.

  • SLS coupe & other things that made last week

    Interesting and funny film from Mercedes for the SLS coupe AMG. The way the businessman loses his mind trying to define luxury feels like a parody of Zen and The Art of Motorcycle Maintenance. Are the metaphysics of luxury and the metaphysics of quality the same? The SLS coupe AMG is a very impressive looking vehicle. But surely its performance is a bigger draw than its luxury, it’s ride is likely to be very firm. Especially given the AMG heritage.

    Vice put together a great documentary about a veteran tattooist in Hong Kong. His work goes back to when Hong Kong was a port of call for the merchant navy as well as the US and Royal navies.  More Hong Kong related posts here.

    I love the way Honda taps into the inner child of potential customers. With there being no truly bad cars now and green pressures, so brand and emotion becomes so much more important for car brands.  Honda has been consistently been ahead of the curve.

    PBS have animated interviews that were done with Robin Williams back in 1991, and they’re really good. Really smart and thoughtful stuff that makes you realise the huge hole that the loss of Williams made in the entertainment industry.

    TOMY’s Cocoro scanner which detects stress (and according to the maker, lies). I could see managers thinking that it would be a good idea to keep the Cocoro scanner ton their desk. Though I would keep it out of view if I were you,  as the display would be stress raising in its own right.

  • Shenzhen ecosystem

    It is hard to believe that the Shenzhen ecosystem was built over just a few decades. Just over 30 years ago China moved from a period of cultural isolation to gradually opening up to the commercial world beyond its borders. The place to naturally start this was in Guangdong province close to the then British colony of Hong Kong. A small fishing village grew to become the workshop of the world. The growth of Shenzhen was driven by investment from multi-nationals and overseas Chinese. One of the earliest industrial areas was called Overseas Chinese Town or OCT. OCT has changed from manufacturing to retail and offices for the creative industries in the former factory buildings.

    Hong Kong had built up capability and expertise in light manufacturing and clothing from the 1950s through the 1970s. It is still important for supply chain intermediaries. This was the ‘golden age’ of Hong Kong. This is how many of the Hong Kong oligarchs made their first fortunes; which they then invested overseas, in China and into the Hong Kong real estate market.

    Globalisation had started after the second world war. But the opening up of China threw it into overdrive. Hong Kong industrials moved manufacturing plants for clothing, shoes, toys, plastic goods and electrical appliances to China.

    They were joined by Taiwanese electronics manufacturers and then multinationals from Europe, America and Japan. Hong Kong clothing manufacturers provided China supply chain expertise to western retailers like Walmart.

    The Shenzhen ecosystem was built on manual production. The deft fingers of Chinese women workers allowed a lot more precision than Japanese pick-and-place machines. Which meant a lot more flexibility in manufacturing using the Shenzhen factories. You wouldn’t have an iPhone if you used pick-and-place robots on the production line.

    Electronics manufacturing

    At first, these companies were used to fatten the wallets of customers who took on the marketing and distribution of electronics in the West. The dirty secret about many PC and laptop designs was they were standard underneath. Then this cost saving was passed on to the customer as people like Dell went for close to lowest price operator based on a direct mail / online direct ordering and cut out the channel.

    Finally that wasn’t enough, and most of the laptop and PC resellers make no money. Instead the main people to profit from these sales were Microsoft which licensed it’s Windows operating system and Intel which provided the majority of compatible micro-processors capable of running Windows-compatiable applications. In the PC industry there is usually just two or three profitable manufacturers and one of them is Apple. Historically it was Dell, then Hewlett-Packard and now it is likely to have be Lenovo.

    Shrinking PC-esque computing power into the palm of one’s hand was inevitable with the rise of flash storage and Moore’s Law facilitating power-efficient processors. The challenge is battery technology, packaging and industrial design.  Apple pushed the envelope with suppliers. Hon Hai and other manufacturers installed hundreds of CNC machines to fabricate thousands of metal phone chassis. These radical changes in manufacturing capability were opened up to lower tier manufacturers raising the standard of fit and finish immeasurably over a few years.

    Now Xiaomi and Lenovo product handsets that have better build quality than many Samsung and HTC handsets. The performance is good enough (again thanks to Moore’s Law) and the handsets run the same applications. Sony, HTC and Samsung handsets look as marooned as Sony’s Vaio PC range in the Windows eco-system.

    Shenzhen’s ecosystem has been a great leveller of manufacturing and industrial design capabilities with Apple at the leading edge of what’s possible from an industrial design and materials technology.

    More information
    Shenzhen Government Online – this loads slow like they are phoning the pages in from 2002, but is informative
    The smartphone value system – An earlier piece I wrote about the challenges of the Android eco-system

  • Nescafe salesman + more things

    This Nescafe salesman is hard to refuse | Hong Kong Economic Insight – interesting use of technology, the robot Nescafe salesman in supermarkets. I wonder if other FMCG brands will look at this for shopper marketing? Softbank have used similar robot salespeople in their Softbank mobile phone shops. Softbank had an incentive, since it owned the French company that made their robots.

    Amazon to unveil new service for Chinese | Shanghai Daily – just in time for singles day

    PRSummit: ‘Earned Media Has A Distribution Problem’ | Holmes Report – pretty interesting take on things. Earned media has a relatively short time to get viewers, particularly on online platforms, compared even to newspapers. The panelists suggested using tactics for earned media amplification due to the short viewing window. The problem I see is that ‘more credible’ is trickier to prove than paid media measures

    Hong Kong can’t afford to lose the Umbrella Movement generation | Quartz – interesting analysis by Jack Ma. The loss of the umbrella movement generation would hit a city that is also greying. In addition, Hong Kong is less attractive to mainlanders than it used to be

    Game Changers | Wolff Olins & Flamingo – how consumers relate to brand and what brands get it. Game Changers is a report centred around five behaviours that Wolff Olins believe are shaping the future of business. These are ‘boundaryless’, ‘experimental’, ‘value-creative’, ‘useful’ and ‘purposeful’. What this hints at is a lot o tech related jargon around agile, iterative products and services. It also covers brand purpose.

    Apple Eyes New Uses for NFC Beyond iPhone Payments – The Information (paywall) – logical extension given that people like TfL are looking to do more of their ticketing using PayPass-like technology

    I, Cringely How to fix IBM – I, Cringely – interesting take, however it ignores the dynamic of the management with what will be increasingly active shareholders