Ged Carroll

Category: ideas | 想法 | 생각 | 考える

Ideas were at the at the heart of why I started this blog. One of the first posts that I wrote there being a sweet spot in the complexity of products based on the ideas of Dan Greer. I wrote about the first online election fought by Howard Dean, which now looks like a precursor to the Obama and Trump presidential bids.

I articulated a belief I still have in the benefits of USB thumb drives as the Thumb Drive Gospel. The odd rant about IT, a reflection on the power of loose social networks, thoughts on internet freedom – an idea that that I have come back to touch on numerous times over the years as the online environment has changed.

Many of the ideas that I discussed came from books like Kim and Mauborgne’s Blue Ocean Strategy.

I was able to provide an insider perspective on Brad Garlinghouse’s infamous Peanut Butter-gate debacle. It says a lot about the lack of leadership that Garlinghouse didn’t get fired for what was a power play. Garlinghouse has gone on to become CEO of Ripple.

I built on initial thoughts by Stephen Davies on the intersection between online and public relations with a particular focus on definition to try and come up with unifying ideas.

Or why thought leadership is a less useful idea than demonstrating authority of a particular subject.

I touched on various retailing ideas including the massive expansion in private label products with grades of ‘premiumness’.

I’ve also spent a good deal of time thinking about the role of technology to separate us from the hoi polloi. But this was about active choice rather than an algorithmic filter bubble.

 

  • CES 2012 trends

    Early January means CES 2012 in the tech calendar as the media gives its full attention to the consumer electronics sector. With some 2,600 exhibitors there was a lot of news coming out of the event. But I was more interested in some of the more macro trends that you could see from the coverage and hear from friends that attended the event. Here’s my three big things:

    Size zero design

    Size zero design – Motorola was responsible for move towards size zero design with its original SLVR and RAZR feature phone designs and Apple has turned it into a must-have design feature across both smartphones and computers. It was only natural that up and coming young Turks like Huawei with their Ascend P1 smartphone should attempt to demonstrate their technical prowess and superiority with the current thinnest phone.
    Huawei-Ascend P1-smartphones
    I also found it interesting that Fast Company wrote an article pointing out the design rabbit hole that size zero design is for device manufacturers and consumers. Pretty good, and only almost two years after this blog (^.^)

    Austerity designs

    Austerity designs – a general observation from a couple of the people I knew had gone to CES 2012 was that manufacturers generally had a lower average ticket price on the items that they were displaying. In the past manufacturers would bring different ranges into different markets, for instance Sony would bring higher end hi-fi products into France and Germany that they wouldn’t bring into the UK. There was less aspirationly priced items than in previous years, probably as manufacturers look to deal with the current economic climate. CES products are not only about drumming sales for the coming year, but also setting the tone for a next few years ahead. This pricing strategy indicates that many of the manufacturers probably aren’t expecting a huge economic bounce back in the West.

    Smart everything

    Smart everything – one of the things that struck me about CES 2012 is the way that technology was been shoehorned into every facet of life  from the car, to the wall thermostat and the wall plug. The only thing is I am not convinced that the electronics will last as long as the useful life of the car or the electro-mechanical Honeywell wall thermostat that would have been used previously. This phenomenon has become its own meme: the internet of (shit) things. Secondly do you really want your home heating or your car dashboard to need rebooting every so often so that it keeps working? I have even heard of the volume disappearing on Sony TVs until they they were updated

  • Innovation starvation + more news

    Innovation starvation

    Innovation Starvation | World Policy Institute – in his article Innovation Starvation author Neal Stephenson talks about the decay of innovation in the west. Innovation starvation is about an inability to get big things done – I worry that our inability to match the achievements of the 1960s space program might be symptomatic of a general failure of our society to get big things done. My parents and grandparents witnessed the creation of the airplane, the automobile, nuclear energy, and the computer to name only a few. Scientists and engineers who came of age during the first half of the 20th century could look forward to building things that would solve age-old problems, transform the landscape, build the economy, and provide jobs for the burgeoning middle class that was the basis for our stable democracy. Innovation starvation has multiple causes from a research mythical man month type problem due to increasing specialisation, lawyers, search engines, pressure groups and activists have a lot to answer for

    Economics

    More Conflict Seen Between Rich and Poor, Survey Finds – NYTimes.com

    Hong Kong

    China denounces ‘Hong Konger’ trend – The Washington Post

    How to

    Use the Ten Second Rule to Cut Impulse Purchases

    Innovation

    New details surface on the UPU: A next-generation CPU architecture | ExtremeTech

    [CES] Sony Develops Self-luminous ‘Crystal LED Display’ — Tech-On!

    Japan

    What’s happening in Japan right now?: Social Games in Japan – interesting that this is part of mobile gaming

    The Myth of Japan’s Failure – NYTimes.com

    Korea

    Samsung Merging Its Bada OS With Intel-Backed Tizen Project – Forbes

    Luxury

    What Luxury Brands Should Learn From Dolce & Gabbana’s Hong Kong PR Disaster – Forbes

    Media

    Microsoft hits pause on web TV service because shows cost too much – SplatF

    TVShack Admin Fights Extradition To U.S. On Movie Piracy Charges | TorrentFreak

    CES: Survey Finds Traditional TV Viewing Is Collapsing – Forbes – this is more about more personal, less social (within the family) media consumption and also consumers are exhausted by TV innovations that don’t matter. I still rock a Sony Trinitron from the late 1990s

    Online

    Snapshot: Viaweb, June 1998 – Paul Graham on what the web used to look like when I first started off in agency life. The site looks curiously mobile friendly!

    Security

    Under voter pressure, members of Congress backpedal (hard) on SOPA

    Cars: The Next Victims of Cyberattacks – IEEE Spectrum – if this doesn’t scare the bejeezus out of you, it should

    Wireless

    Apple Suspends iPhone 4S Sales in Mainland China Stores – NYTimes.com

    CES 2012: Mr. Elop makes bold statements about Nokia in the Windows Phone space | ZDNet – ok what is important here is what Elop isn’t saying. No real reasons around Android and they seem to be having a problem building an on ramp that gets their ecosystem to support them

    Groklaw – Nokia Moves To Quash Barnes & Noble’s Letter of Request the ITC Sent to Finland Re Discovery ~pj – oh dear, sounds like Nokia and Microsoft have been caught looking a bit shady. Even if there is nothing here, it feels like there is which isn’t good from a reputational point-of-view

    Microsoft, Defying Image, Has a Design Gem in Windows Phone – NYTimes.com – this looks like a classic bit of PR-led storytelling – where you give the journalist the bread crumbs that lead him to the story you want to write. The most interesting bit of this is Microsoft  (whom I presume was the client) was willing to throw its other partners such as HTC and Samsung under the reputational bus to big up Nokia. Yet a lot of the hardware issues are due to Microsoft dictating specs to the hardware manufacturers.

  • Product design stalemate?

    Kurt Anderson wrote an essay in Vanity Fair where he argued that product design in everything from fashion to homewares has stood still over the past two decades. It was an interesting that got me thinking about hypothetical reasons why his theory maybe true.
    Why hasn't design changed
    There were a number of possible factors that I came up with:

    Design – product design education has gone global – design professionals now know more about product design than they ever have done before. You now have product designers who can access the same influences from all over the world from the same place. The design computerised tools haven’t changed radically from the early 1990s but they have become more pervasive. Product design and culture are inextricably linked and culture as we previously knew it has been disrupted.

    Culture – The structure of culture has changed. Where the mass-media, publishers like Taschen and (often hard-to-get) style magazines or fanzines were the arbitors of the latest tribe, high and low culture trends, now Google is likely to turn up images and blogs about what whatever you want. This has meant that fashion is no longer linear in its timeline, but massively parallel: from cosplay and rockabilly  to ‘rugged’ style – fashion sensibilities resonates around the world in a self-sustaining loop with more power than previously.

    The pressures on culture have also changed; in the west there is no longer a sense that progress is inevitable. Even up to the 1990s with the Hubble space telescope and the Channel tunnel; big exciting things were being done and aspects of technology were interesting or exciting. You still have this; only its in China, Brazil and India. Environmental concerns and a wider anti-science movement that has gained momentum have squeezed the joy out of progress.

    Societal change – seems on some levels to be going at an ever faster pace, which means that culture values things like authenticity, by looking to simpler times in the near past. Authenticity comes from:

    • Simplicity
    • Heritage
    • Esoterism
    • Quality

    Globalisation – Autenticity can also be seen to be a backlash against the tyranny of choice that globalsiation has provided. Retailers in the west have created giant sheds to handle their massively expanded but similar product lines. This has promoted a homogeneity in many product lines and product design in those product categories. It has also promoted a throwaway culture: H&M clothing for instance – which is at odds with environmental concerns, particularly when you think about what goes into growing cotton. On the plus side it has also created opportunities for mass bespoke manufacture – supporting various subcultures through ecommerce and better logistics.

    Marketing – finally marketing has changed from being intuitative and demand-driven to being much more data and insights driven in nature and this has affected the product development process with every aspect of it undergoing scrutiny. The key challenge is that often people don’t really know that they want, but the space for vision is now lacking.

    You can find more design related content here.

  • Taoism & social media

    I was watching this video and thinking about taoism and social media. The video is by Irish-Chinese film maker Edwin Lee on the refurbishment of of the Wong Tai Sin Temple in northern Kowloon and thought that it was an excellent metaphor for something I’d been looking to talk about for a while.

    Sik Sik Yuen is the Taoist organisation who look after the temple were faced with a challenge. They were renovating a hall of worship, but didn’t want to see their handiwork be adversely affected by the smoke of traditional prayer offerings. Their solution was an ‘electric’ temple that signifies the offering being accepted. The prayers are then burned in the traditional way by Taoist priests elsewhere.

    So what does taoism & social media have to do with each other?

    Well if you’re like me you’ll have heard a number of times that ‘we need to do something on <insert the social software platform of the day here>‘ or ‘we need to have a <insert owned social media platform here>‘.

    It’s hard to get people to think about things the other way around:

    • What is the problem that you are trying to solve?
    • Is it a new problem or an old problem?
    • If its an old problem, what is wrong with the old way? (If there is nothing wrong with the old way, apart from the fact that its old, is the realpolitik of the new worth it?)
    • How can you solve it and fit into the lives of the people who you are trying to solve the problem for?

    Don’t get me wrong, I am all for innovation and I am quite happy to sell someone the new new thing – particularly if I can use it as a case study to sell other people the new new thing at a later date as well. But a significant amount of the time innovation occurs for all the wrong reasons, delivering little and wasting marketing resources.

    Does your brand really need that latest, greatest Facebook commerce application or are their easier picking to be made optimising what you already have?

    Is there a better creative vehicle rather than social media for what you are trying to achieve; like creating some sort of real-world experience or web-of-no-web application to knit offline and online together?

  • Lean web development + more

    This is more of a wish list of what changes I’d like to see in technology and related areas in the next 12 months. This is based around a number of concepts, a few of which are lean web development, security, SSD pricing, better product design and service breakouts.

    Lean Web Development

    Lean web development. This have gotten ridiculous when the average size of a web page is now 1MB. It adversely affects page load times and assumes that bandwidth for the end audience is limitless, which is a fallacy when you have mobile broadband caps and telecoms providers looking to meter broadband use moving forwards. Lean web development recognises that wireless and wired networks don’t provide the kind of limitless low latency broadband technologists assume exists. It might be about turning the approach to web development on its head and developing for mobile devices first and then adding on content or features depending on the device rather than trying to hyper-mile existing web technologies.

    Security

    A more secure web. At the base level an increased awareness of security: why do companies store credit card details or personal information in unencrypted files? At an architectural level:

    • Re-secured DNS and SSL certificates
    • Secure VPNs over IP v.6 networks
    • Effective IP address and system configuration masking to protect from privacy intrusions and badly executed behavioural advertising

    SSD price decrease

    The price of solid state drives (SSDs) to fall so that they can be used on my MacBook Pro as the primary storage drive for my life. At the moment whilst devices like the MacBook Air are attractive. they don’t have enough storage capacity and act as an adjunct or special purpose personal computing device. At the present time that just isn’t possible. Cloud is interesting as an idea, but the reality of networks doesn’t make it as practical as people seem to think.

    Design

    An increased appreciation of ergonomics in device design. In the mid-90s I had an Apple PowerBook which came with legs that flipped around to angle the keyboard at an optimal angle for typing. My current MacBook Pro doesn’t have any kind of similar feature. My iPhone feels too wide in my hand as a phone and my iPad is awkward to hold. And I haven’t even started into a rant over the pictures under class interface and soft keyboard of the device with no haptic feedback.  Part of this is down to a size-zero aesthetic design obsession and interface designers per-occupation with the Tom Cruise film Minority Report – but its making designs that are not particularly human-friendly and leading to poorer product performance.

    A move away from general purpose technology hardware and smartphones to focused designs. Convergence has been a watchword in hardware and software design. A less positive spin on this is bloatware. In hardware that has meant personal computers and smartphones. The personal computer is currently being challenged for dominance by tablet devices which only use a fraction of the computing power available. Why is it that Microsoft Word only allows me to write as fast in the latest version for the Mac as Word 5.1 which was released two decades ago? It is ironic that smartphones like the Apple iPhone can do a range of great and trivial tasks, but are quite poor at being a phone. Dropped calls, poor call-quality and a form factor that still feels a bit too wide in my hand as I hold it to my ear – it is a great example of being a jack-of-all-trades but master of none. Whilst a Swiss army knife or Leatherman tool is useful at a pinch, you are still better off doing the job with the right tools if available. With software or digital services space and weight aren’t an issue, yet we have products that have overloaded awkward functionality that leads to a poor user experience. By all means get different things to talk to each other: iftt provides a great template for how that should look; but don’t try and do all of those things on the one user space. 37Signals ethos to become the norm, rather than the exception.

    Service break out

    One of the Chinese services like Sina.com’s Weibo crossing over and giving Twitter a run for its money. Sina.com have kept innovating with their product getting ahead of Twitter and innovating in terms of the user experience. A side benefit of compliance with Chinese government legislation has meant that they seem to do a good job on spam as well.

    Wireless choice

    A clear idea of what on earth is happening with Research in Motion | Intel | Sony in the mobile space and excellent differentiated products to bring some choice back into the wireless world rather than more of the same. The wireless device industry is starting to exhibit some of the dynamics of the PC industry: with ARM and Android being the Intel X86 and Microsoft Windows of the handset world, with Apple doing their own things. Costs are coming down but innovation only seems to look like what Apple does at the present time. There is a reduction on the types of form factor designs and interaction methods.

    Media

    The return of Geek Monthly. This was a US publication that I came across in Hong Kong. It’s publisher filed for Chapter 7 bankruptcy, but it got picked up by a new firm looking to get it back on the road. Hopefully they’ll succeed. This Current TV programme should give you an idea of what to expect: