Category: ideas | 想法 | 생각 | 考える

Ideas were at the at the heart of why I started this blog. One of the first posts that I wrote there being a sweet spot in the complexity of products based on the ideas of Dan Greer. I wrote about the first online election fought by Howard Dean, which now looks like a precursor to the Obama and Trump presidential bids.

I articulated a belief I still have in the benefits of USB thumb drives as the Thumb Drive Gospel. The odd rant about IT, a reflection on the power of loose social networks, thoughts on internet freedom – an idea that that I have come back to touch on numerous times over the years as the online environment has changed.

Many of the ideas that I discussed came from books like Kim and Mauborgne’s Blue Ocean Strategy.

I was able to provide an insider perspective on Brad Garlinghouse’s infamous Peanut Butter-gate debacle. It says a lot about the lack of leadership that Garlinghouse didn’t get fired for what was a power play. Garlinghouse has gone on to become CEO of Ripple.

I built on initial thoughts by Stephen Davies on the intersection between online and public relations with a particular focus on definition to try and come up with unifying ideas.

Or why thought leadership is a less useful idea than demonstrating authority of a particular subject.

I touched on various retailing ideas including the massive expansion in private label products with grades of ‘premiumness’.

I’ve also spent a good deal of time thinking about the role of technology to separate us from the hoi polloi. But this was about active choice rather than an algorithmic filter bubble.

 

  • Working class + populism

    What now for the working class?

    What now for the working class? Following president Trump’s election and the British plebiscite on European Union membership there has been lots of hand wringing about workers who traditionally participated in legacy industries being outside society.
    We won't pay for their crisis - Mancunian protest sticker
    Here is what we have to deal with:

    • The ‘traditional’ jobs aren’t coming back
    • Middle-class roles are already being disrupted
    • There is a declining  return on investment in further education, yet lifelong learning is a compulsory requirement
    • Globalisation is working at an aggregate level, but isn’t working at a local level
    • Western society has fractured. It will become more fractious once the realisation takes hold that:
    1. It can’t be resolved by simple measures, populists might listen – but can’t solve anything. Jobs are governed by a multiple factors that affect both cost and demand considerations
    2. It can’t be solved in a relatively short time frame. You can’t build the necessary eco-system and supporting industries to bring the jobs back; even if the economics made sense
    3. Governments don’t have their hands on the levers of control, the best governments can do is actively manage decline. Technological disruption puts the levers of control with a smaller group of people
    4. There is a lack of willingness by those with the money and the power to solve it – primarily due to the pressures that drive their behaviour
    5. Existing social welfare safety nets aren’t sustainable

    The realisation that populism doesn’t deliver is likely to cause a further visible outburst of anger. Which should be good news for the private security industry. This could result in civil or international conflict. It has already happened. Factors that contributed to the Arab spring and the Syrian civil war included a large under-employed population living in stagnant economic conditions with no hope in sight. This probably sounds familiar.

    I am ruling out some sort of positive ‘black swan’ event which changes the game completely and provides meaningful work with great wages across societal boundaries. If I could reliably predict these, I would be writing this from my private Airbus A380.

    Instead I can see four broad categories of outcomes, all of which are ugly:

    • Carry on – carrying on isn’t likely to be sustainable as societal pressures go to breaking point
    • Managed decline – from a rational point-of-view the most ‘possible’ solution. Unpalatable from a voter perspective. It begs the question at what point would the UK economy bottom out? Managed decline makes the most sense as an interim measure whilst a country works out what its new place in the world is and charts a path towards it based on careful strategic investments with limited capital
    • Massive investment – presents a number of challenges that make it nearly impossible for western countries. It would require a long term view – unlikely without consensus driven politics with a high level of comity, huge access to credit – again unlikely with highly indebted economy and a slowly declining credit rating like the UK. Would take too long to satisfy angry voters
    • Massive disruption – the dice is thrown in the air as society tears itself apart and the strong gain control – think China’s Cultural Revolution. Wages and worker rights may drop to make them more cost competitive for low skilled manufacturing allowing for an employed but disgruntled workforce. Power is unlikely to shift too much, the corresponding upheaval in population numbers may provide some supply side pressure on wages when its all over. In all likelihood, it would just reduce pressure for change, increased willingness to work together on a longer term solution, but not provide much medium term economic benefit

    Disruption

    Here is a chart of numerous successful business, some of them are over a century old. AT&T and Verizon can trace their history back to 1877 and the Bell Telephone Company set up by Alexander Graham Bell’s father-in-law. General Electric goes back to work by Thomas Edison in 1880. These companies took from 117 – 137 years to become $200 billion businesses. Facebook took ten years requiring only 3% of the people AT&T needed.

    It would be reasonable to assume that the future is going to create less jobs with given investments rather than more.

    Company#EmployeesYear its market capitalisation became US$200 billion
    Facebook9,1992014
    Microsoft27,0001998
    Apple46,6002010
    Alphabet (Google)46,6002012
    Amazon165,0002015
    Verizon176,8002014
    General Electric239,0001997
    AT&T302,0002007

    So large private enterprises will:

    • Employ less people which means less ancillary demand for services in the locale. Less restaurants, shops, artisanal coffee shops, micro breweries, nail bars, car valets, hotels and hair salons
    • Employ even less unskilled people – what unskilled labour is required will be employed on a flexible basis. Their roles will be competing on ‘total price’ with a global workforce and robotics

    This hypothesis is supported by data from the MIT Technology review which showed that modern US manufacturing managed to increase productivity by 250% whilst reducing staff numbers by over 40%.

    Win-Win to Winner Takes All

    Technological progress and globalisation has resulted in a decline in the middle class in western countries. Pew Research claims that the US middle class declined from 61 per cent of the population in 1970 to 50 per cent by 2015.

    Corresponding average ‘real wages’ for US ‘good producing’ workers peaked by the mid-1970s and have been broadly stagnant since. A pattern mirrored in other developed economies. Hong Kong saw a similar peak from 1967 riots through to the early 1990s until factories moved across the border.

    Manufacturing productivity had grown steadily over that time. You can argue over the data points but the overall trend seems to hold true.

    Owners of capital have enjoyed increased returns versus the providers of labour. Knowledge work, a key part of middle class roles could be easier to export than production lines. A classic example is the bank back office roles that have been exported to India.

    Supply chain

    At the moment UK manufacturing jobs operate as part of a complex supply chain that primarily addresses the European Union as a market. The supply chain is built around a number of factors:

    • The value of the product
    • The weight of the product
    • The volume of the product
    • The cost of shipping versus the cost of production
    • How well the product travels
    • Distribution of product demand
    • Proximity to suppliers
    • Proximity to talent

    This is why companies may package a product in one country and manufacturer in others. Washing powder is a classic example of this. Chocolate travels well, so Cadbury could move production lines of internationally popular products to Poland. There is a greater incentive to move low skilled work out of areas that aren’t geographically central to a given supply chain.  European freedom of movement may have kept jobs in the UK by allowing low and semi-skilled workers to move rather than the factories. This would be of little consolation to UK workers, but would benefit UK tax coffers.

    This complex formula is the reason why jobs move in and out of the UK.

    Cutting the UK out of this supply chain with a hard Brexit ensures that suppliers have to make complex choices. BMW will probably be wondering what UK presence it needs to maintain in order to keep the Mini brand values. It may decide its easier to evolve the quirky Britishness out of the brand over time and just keep it quirky. The Audi TT hasn’t been harmed by actually being assembled in Hungary.

    The majority of components in the supply chain for the Mini production line is based in Germany.

    A post-Brexit UK could be in the position of importing more rather than less products once companies take into account the bigger picture of the supply chains and the EU single market. This will lead to a net loss of working class livelihoods.

    Role of eco-systems

    Richard Florida is a Canadian professor who has spent much of his time looking at urban studies from the perspective of prosperity. He is known for is work around the creative class and urban regeneration (or gentrification). His work is controversial. One key concept he has of relevance to working-class communities is one of ‘clusters’ where eco-systems exist.  When you apply it to traditional working class industries one can see how the jobs aren’t just going to come back. The UK has a series of traditional clusters that are in overall decline, this is best illustrated by the state of chemical, oil refinery and coal sectors which underpin a wide range of manufacturing industries.

    Where new clusters spring up (Silicon Roundabout and the FinTech businesses within the Square Mile) they create employment that much of the UK population is ill-equipped to fulfil.

    Let’s look in greater depth at traditional manufacturing industries that have provided the working class with good playing jobs.

    Factories build on suppliers, who build on raw materials processors, who build on utilities and extractive industries. Take for example industrial revolution era Stoke-on-Trent which was close to high quality clay pits and coal that could be cheaply shipped in from mines in Lancashire or South Yorkshire. All of which required semi-skilled and unskilled jobs that gave the working class their livelihoods.

    Unfortunately for Stoke-on-Trent; clay is readily available around the world, opening up the possibility of production in areas with cheap labour. Automation raised the quality of production and fashion can quickly dictate whether an ‘area’ brand is in demand.

    If we look at the industrial landscape of the United Kingdom, the manufacturing industry has been hollowed away during the 1980s and 1990s. The UK lost 18% of its manufacturing capacity in the space of 18 months during the conservative government of Margaret Thatcher.

    There has been a corresponding (likely terminal) decline in the necessary facilities to support an industrial economy. Now let’s look in-depth at three essential types of facilities that underpin manufacturing:

    • Oil refineries
    • Coal mines
    • Chemical plants

    This base of the UK industrial eco-system is running on ‘life support’ in critical areas.

    I was fortunate to have a great science teacher at school, he once said to me that you could measure the size and health of an industrial economy by the amount of sulphuric and hydrochloric acid it manufactured and consumed. In order to manufacture hydrochloric acid you need a chlorine gas plant – neither chemical is something you want to transport over long distances. The side effects of a leak would be catastrophic.

    The UK currently has one plant to make chlorine gas that is government subsidised because there isn’t a sufficiently large industrial base to support continued profitable production. What industrial capacity is in the UK is perilously close to being snuffed out.

    What is left of the UK chemical industry has consolidated in the North East of England Process Industry Cluster (NEEPIC). Some of the products created are intermediary chemicals for use elsewhere in the European Union. Brexit is likely to have a disruptive effect on some of these manufacturers. The cluster is a key reason why Nissan decided to build a manufacturing plant in Sunderland. NEEPIC is dependent on oil refining capacity for key chemical building blocks (feedstock).

    Oil refineries

    Oil refineries are considered by the public as providers of petrol (gasoline), diesel and jet fuel. The reality is that they provide feedstock (chemical building blocks) for most things in everyday life:

    • Foods
    • Medicines (or we can go back to leeches and blood letting)
    • Paints (containers, large manufactured goods, civil engineering)
    • Dyes to colour fabrics, plastics and other materials
    • Plastics (the modern world as we know it) – structural plastics, coatings, fibres including clothing textiles

    As I write this is, it is easier to look around my desk and count the products that don’t have an oil-derived input – one item, the desk itself which is unpainted. Though I would put good money on it that the trees it was made from were felled with petrol chain saw and transported on a diesel-powered lorry to the saw mill.

    Yet the UK has lost a huge amount of oil refining capacity. From 1974 – 2012 refining capacity almost halved from 148 million tonnes to 77 million tonnes (Energy Institute). This decline happened despite start of UK North sea oil production in 1975.

    Peak production on North Sea oil occurring in 1985 and 1999 (two peaks due to technological innovation). There were 22 active oil refineries in 1974, at the time of writing there are now seven.

    Part of this was driven by changing energy consumption such as the decline of home heating oil and more fuel efficient cars. But a good deal would be due to reduced ability to compete against foreign petro-chemical feedstocks and reduced industrial capacity.

    Oil refining capacity has moved to closer to where the industry is.

    Belgium and the Netherlands have oil refining capacity beyond their internal needs because of their ease of access to continental European markets. Germany as Europe’s industrial powerhouse has the largest refining capacity in the European Union – which matches its industrial economy.

    Much of the capacity to provide chemical feedstocks for industrial use has moved to the Far East; notably Singapore, Japan, Korea, Jamnagar in India and China. Overall industrial production has moved to East and Southeast Asia.

    Coal production

    The working class found coal production as a source of working class jobs. Even coal production in the UK is roughly 10 percent of what it was in 1980. There are no deep coal mines active in the UK, only a handful of open cast mines. Coal is not only useful as a fuel but also a alternative supplier of feedstock for a diverse range of products including fertilisers, plastics and medicines. Even if coal comes back to prominence as oil reserves run out it would take a lot of effort to get UK production going again – perhaps too much effort.

    Managed decline of traditional working class areas

    The purpose of managed decline would be to concentrate efforts where they can make the most impact. London would draw in more people from the hinterlands. Cities like Liverpool would continue to decline in population. Low quality housing (think trailer parks or shanty towns) would cater for the internally displaced workers and there would be a likely increase in casual or gig economy roles in place of many working class roles.

    So what would managed decline of working class areas look like? We have a clue from government discussions after the 1981 Toxteth riots. Lord Geoffrey Howe wrote a letter which was considered too controversial at the time

    “I fear that Merseyside is going to be much the hardest nut to crack,”

    “We do not want to find ourselves concentrating all the limited cash that may have to be made available into Liverpool and having nothing left for possibly more promising areas such as the West Midlands or, even, the North East.

    “It would be even more regrettable if some of the brighter ideas for renewing economic activity were to be sown only on relatively stony ground on the banks of the Mersey.”

    “I cannot help feeling that the option of managed decline is one which we should not forget altogether. We must not expend all our limited resources in trying to make water flow uphill.”

    Howe realised that even discussing the concept at the time would be explosive.

    Retrenchment to focus economically

    In practical terms, it would mean:

    • Re-centralising government departments
    • Not spending on infrastructure beyond critical maintenance
    • Rationalising government support infrastructure: police, hospitals, social services
    • Re-zoning areas from a planning perspective to encourage development only in future clusters
    • Allowing local government to go into bankruptcy protection and under go US-style emergency management
    • Once population decline hits a critical mass, turning off the last services, rather like the city of Detroit has done
    • Focus infrastructure investment on ‘clusters’
    • Connecting benefits to re-location

    This process would then give time for western countries; in particular the UK, to re-invent themselves and think about their economic purpose in the world beyond consumption.

    The Chinese government have already started on this process whilst their economy is still in a high state of growth – looking to move up the manufacturing value chain, moving into the professional and financial services sectors that the west currently occupy. On the flip side they have not flinched from closing down excess capacity in the steel industry and low value industries. This is causing economic hardship amongst unskilled workers in Guongzhou and the steel towns of Hubei province.

    Former clothing factories are being bulldozed to make way for corporate campuses. Small electronics factories in Shenzhen are making way for a financial services centre including a stock exchange.

    If one thinks about the Chinese experience and their migration to higher value work, where would the UK go next and what does mean for the future of the British working class?

    More information

  • Jia Yueting + more news

    Jia Yueting

    LeEco’s CEO Jia Yueting Says Company Overstretched, Now Running Out of Cash – Slashdot – possible acquisition target for Huawei? Jia Yueting is the epitome of a Chinese success story. LeEco was a sprawling technology conglomerate, he owns billions in assets and has an actress trophy wife. LeEco started off as an online video platform, Netflix would be a good western analogue. The LeEco service is on Chinese smart TVs. From there Jia Yueting expanded LeEco into smartphones including a share in Coolpad and mobile apps. Jia Yueting spearheaded a move into Chinese real estate, sports and even electric cars through Faraday Future. All of this expansion has been funded by listings and a mountain of debt that financed the Jia Yueting expansion efforts.

    Business

    Founder Dilution | A VC – great breakdown

    Culture

    Remembering the Clancy Brothers on the anniversary of Tom’s death (VIDEOS) – interesting to hear how the beat poets and and counterculture influenced something I thought was auld Irish

    Economics

    UK trade deficit widens unexpectedly as exports fall despite pound drop | The Guardian – “If we are lucky, the weak pound may boost exports, but I would highlight that export growth tends to be driven more by the strength of overseas demand, rather than the exchange rate.”

    Ideas

    A ‘Highly Lethal’ War Of ‘Fleeting’ Advantages: Multi-Domain Battle « Breaking Defense – exceptionally grim reading

    YouGov | Should Labour be a workers’ party, or a party of the liberal left? – interesting read, one can see that the ‘Labour voters’ are a more natural constituency for UKIP and the Conservatives. Classically the voters which kept Thatcher in power

    The influencer economy is real, but brands and agencies are at risk of destroying it | Campaign – great op-ed by Rob Hinchcliffe

    Innovation

    UPS, SAP, Fast Radius pact for industrial 3D printing – Business Insider – blurring the line between logistics and manufacturing

    Legal

    Google rejects EU Android competition charges | RTE – but they are an effective monopoly rather like Windows complete with bundling issues

    The legal questions at the heart of the High Court Article 50 ruling – BBC News – interesting how the points have been highlighted in terms of law. The precedent post-Brexit would be more interesting

    Marketing

    Shell #makethefuture – Best Day of My Life – interesting, odd music based campaign by Shell

    Media

    Decoding the GDPR and its implications for UK children | LSE Media Policy Project – interesting analysis

    Online

    Silicon Valley Is Worried That Trump Is Going To Grab Them By The Data – BuzzFeed News – interesting comments by Pinboard founder

    Retailing

    Shop Til You Drop? Shanghai Mall Opens “Husband Nursery” | What’s On Weibo – interesting trial by Vanke, I wonder if they will roll it out to other properties

    Security

    China’s new cybersecurity law is bad news for business | TechCrunch – its bad for non-Chinese businesses

    Technology

    Apple has killed off everything good about the Macbook Pro – TechEye – size zero design obsession bullshit

    Web of no web

    Sensor City strikes China Deal – not sure how UK will gain in longer term

  • Democracy in Decline by Philip Kotler

    It was a curious experience for me to be reading Democracy in Decline. When I was in college Philip Kotler was a constant part of my life. His Principles of Marketing was a core text for my degree. It is a bit weird reading another book by Professor Kotler; especially one on such a dramatically different topic.
    Democracy in Decline
    In Democracy in Decline Kotler addresses what are commonly cited as weaknesses in the political system of the United States. He provides an easy to understand guide to the US political system.  Kotler then gets into what he identifies as the key points of failure in the American political system.

    1. Low voter literacy, turnout and engagement
    2. Shortage of highly qualified and visionary candidates
    3. Blind belief in American exceptionalism
    4. Growing public antipathy towards government
    5. Two-party gridlock preventing needed legislation
    6. Growing role of money in politics
    7. Gerrymandering empowering incumbents to get re-elected forever
    8. Caucuses and primaries leading candidates to adopt more extreme positions
    9. Continuous conflict between the President and Congress
    10. Continuous conflict between the federal and state governments
    11. The supreme court’s readiness to revise legislative actions
    12. The difficulty of passing new amendments
    13. The difficulty of developing a sound foreign policy
    14. Making government agencies more accountable

    Kotler’s viewpoint is unashamedly liberal and supportive of collegiate rivalry underpinned by compromise in politics. The White House he envisions is more like the Barlett administration in The West Wing or Star Trek’s United Federation of Planets rather than Hilary Clinton. The flaws he has identified are so big in scale that they would likely require a major re-engineering of American society. From the electoral system, the relationship between federal and state government, public policy and public service.

    That kind of re-engineering would require widespread societal approval. That wouldn’t happen in the riven, polarised society of America today. The books measures would be completely against the interests of the conservative movement.

    For the European reader, Kotler offers an interesting engaged analysis of the American condition, however there is little to no reflection on the commonalities of national populism in European politics. This book will only provide an understanding of the United States; and that’s ok.

    Kotler has a sub-header in the tile of the book ‘Rebuilding the future. In reality Kotler provides an effective diagnosis, but an not anything that points to an effective solution beyond hoping for the best.

  • Internet of hacking

    IoT should be considered the Internet of Hacking (IoH).

    Mirai – is a bot network that is powered by a range of devices including infected home routers and remote camera systems. It took over these systems by using their default passwords. The network of compromised machines is then targeted to overload a target network or service. Last week the Dyn DNS service was targeted which restricted access to lots of other services for users on the east coast of the US.

    DNS is like a telephone directory of internet destinations, if no one knows where to go it becomes a lot harder to get in touch.

    DDoSing

    Mirai didn’t spring miraculously out of thin air. It finds its history in passionate gamers who used distributed denial of service (DDoS) attacks to slow down or even kick opponents off online gaming platforms. Eventually the gaming companies got hip to it and went after the cheaters, not to be outdone the cheaters went after the gaming companies.

    Taking a service offline using DDoS became a source of extortion against online banking and e-commerce services. Attacks can be used as a form of ‘digital hit’ to take out opponents or critics like online security commentator Brian Krebs.

    Computing

    Moore’s Law meant that computing power has become so small and plentiful that it is surprising what we often have in the palms of our hands. The first Cisco router was built on the circuit board of a Sun Microsystems workstation. Home routers now are basically small computers running Linux. A CCTV camera box or a DVR are both basic PCs complete with hard drives.

    Back in 2007, BlackBerry co-founder Mike Lazaridis described the iPhone as

    “They’ve put a Mac in this thing…”

    The implication being that the power of a sophisticated PC was essentially in the palm of one’s hand. The downside of this is that your thermostat is dependent on a good broadband connection and Google based cloud services and your television can get malware in a similar manner to your PC.

    Security

    For a range of Chinese products that have been acknowledged as part of the botnet; the manufacturer acknowledged that they were secured with a default admin password. They fixed the problem in a later version of the firmware on the device. Resetting the default password is now part of the original device set-up the first time you use it.

    The current best advice for internet of things security is protecting the network with a firewall at the edge. The reality is that most home networks have a firewall on the connected PCs if you were lucky. The average consumer doesn’t have a dedicated security appliance on the edge of the home network.

    Modern enterprises no longer rely on only security at the edge, they have a ‘depth in defence’ approach that takes a layered approach to security.

    That would be a range of technology including:

    • At least one firewall at the edge
    • Intrusion detection software as part of a network management suite
    • A firewall on each device
    • Profile based permissions across the system (if you work in HR, you have access to the HR systems, but not customer records
    • Decoy honey post systems
    • All file systems encrypted by default so if data is stolen it still can’t be read

    Processes:

    • Updating software as soon as it becomes available
    • Hard passwords
    • Two-factor authentication

    Depth in defence is complex in nature, which makes it hard to pull off for the average family. IoT products are usually made to a price point. These are products as appliances, so it is hard for manufacturers to have a security eco-system. The likelihood of anti-virus and firewall software for light bulbs or thermostats is probably small to non-existent.

    The Shenzhen eco-system

    Shenzhen, just across the border from Hong Kong has been the centre of assembly for consumer electronics over the past 20 years. Although this is changing, for instance Apple devices are now assembled across China. Shenzhen has expanded into design, development and engineering. A key part of this process has been a unique open source development process. Specifications and designs are shared informally under legally ambiguous conditions – this shares development costs across manufacturers and allows for iterative improvements. This doesn’t seem to improve product security, quite the opposite, hence the internet of hacking. 

    There is a thriving maker community that allows for blurring between hobbyists and engineers. A hobbyists passion can quickly become a prototype and then into production . Shenzhen manufacturers can go to market so fast that they harvest ideas from Kickstarter and can have them in market before the idea has been funded on the crowdsourcing platform.

    All of these factors would seem to favour the ability to get good security technologies engineered directly into the products by sharing the load.

    China

    The European Union were reported to be looking at regulating security into the IoT eco-system, to try and prevent the internet of hacking, but in the past regulation hasn’t improved the security of related products such as DSL routers. Regulation is only likely to be effective if it is driven out of China. China does have a strong incentive to do this. But it is unlikely to do anything to help prevent the internet of hacking.

    The government has a strong design to increase the value of Chinese manufacturing beyond low value assembly and have local products seen as being high quality. President Xi has expressed frustration that the way Chinese manufacturing appears to be sophisticated, yet cannot make a good ballpoint pen.

    Insecurity in IoT products is rather like that pain point of poor quality pens. It is a win-win for both customers, the Chinese manufacturing sector and by extension the Party. More security related content can be found here.

    More Information

    WSJ City – Massive Internet Attack Stemmed From Game Tactics
    Your brilliant Kickstarter idea could be on sale in China before you’ve even finished funding it | Quartz
    Asus lawsuit puts entire industry on notice over shoddy router security | Ars Technica
    Europe to Push New Security Rules Amid IoT Mess — Krebs on Security
    Why can’t China make a good ballpoint pen? | Marketplace.org

  • Toothbrush test + more news

    Toothbrush test

    Google Canceled the Launch of a Robotic Arm After it Failed the ‘Toothbrush Test’ – Bloomberg – executives at Google parent Alphabet Inc. nixed the plan because it failed Chief Executive Officer Larry Page’s “toothbrush test,” a requirement that the company only ship products used daily by billions of people, according to people familiar with the situation. – Surely this would nix Google‘s enterprise products as well? The toothbrush test poses a serious problem to Alphabet. The business can no longer go after most business opportunities, due to the tyranny of large numbers involved in their earnings. Secondly, they may not get lucky twice, the only benefit of the toothbrush test is preventing the kind of problem that Yahoo! had with the Broadcast.com acquisition. The toothbrush test sounds like an innovation killer

    Consumer behaviour

    More millennials switch off social media | FT – qualitative rather than quantitative data

    Economics

    Pound sterling could be worth less than a dollar within three years, investor Jim Rogers warns | The Independent – You’ve got a lot of debt, you’ve got a serious balance of trade problem which shows no signs of being corrected. I don’t see anything to make sterling go up – not terribly surprising conclusion. The only alternative would be massive cuts outside the South East including rural subsidies and infrastructure spending. The state pension would likely have to be means tested and cut. It would also make sense to up taxation on capital gains and death duty

    Marketing

    One on One – Edelman – Six of the top 10 PR firms did not grow or went backwards in 2015. This should be PR’s time, given the complexity of the environment (nationalism, populism, fear of pace of innovation) and the explosion of media options… I contended that the management of PR agencies has not sufficiently recognized the opportunity on the marketing side of the business. The emphasis on continued increase in profit margins has pushed our sector toward public affairs, crisis management and corporate reputation… – in addition PR is letting its top talent walk out the door, pay is below par for other disciplines and needs to get general managers that won’t have a rotating door on the new types of talent that they want to get in

    Media

    The Man Who Stood Up To Facebook : All Tech Considered : NPR – which all goes back to where Facebook deviated from the web 2.0 credo and used it to its own advantage – for instance hollowing out Yahoo!’s user base

    Tag Heuer’s adventure seeking leads to a Red Bull TV sponsorship | Luxury Daily – interesting wrinkle on brand content where other brands come in and sponsor the brand content

    Some Thoughts on Reuters, NY Times, and Yahoo – Lawfare  – Benjamin Wittes flags that much of the Yahoo story is unclear, including legal arguments and the objective of the search, and further reporting from Motherboard and the Intercept

    Online

    Analysis: Trump ‘rigged’ vote claim may leave lasting damage | AP News – I don’t think that you can pin this solely on Trump when you have thinkers like marketing professor Philip Kotler has written a book on how the current framework is broken to ‘repair’ US democracy.

    The Latest Celebrity Diet? Cyberbullying – The New York Times – which is going to legitimise the tactics in the minds of many people out there as ‘normal behaviour’

    Bronte Capital: Measuring how bad Twitter is – needs to fire two thirds of its staff

    Security

    What Surveillance Will Look Like in the Future – The Atlantic – of course this depends on not having Note 7-esque battery problems

    Europe to Push New Security Rules Amid IoT Mess — Krebs on Security – it is the right thing to do, but will be hard to police and won’t stop shoddy security on products coming out of the Shenzhen, Dongguan, Goungzhou silicon triangle in the Pearl River delta

    Software

    The Telegraph overhauls mobile app to focus on speed – Digiday – interesting focus on immediacy, goes against the ‘abundance of bandwidth’ assumption many developers use

    WTF is a container? | TechCrunch – really nice primer

    Huawei has formed a strategic partnership to develop AI – Business Insider – but could you trust it? Interesting that this hasn’t caused upset in the US body politic

    Daring Fireball: Walt Mossberg: ‘Why Does Siri Seem So Dumb?’ – John Gruber’s take is really good. I won’t even get into the fact that Siri just doesn’t understand my BBC northern English accent and so I just don’t bother using it

    Baidu Launches A Medical Chatbot That Acts As A Physician’s Assistant | IPG Media Lab – interesting application, IBM Watson has aspired to go in this direction. Maximises the 8 minutes a patient has in a doctors surgery

    Web of no web

    Most Drivers Who Own Cars With Built-in GPS Systems Use Phones For Directions – Mostly Out of Frustration – explains why TomTom and Garmin are still going

    Building a Smart Home With Apple’s HomeKit | Wirecutter – shows how immature the smart house still is. That is if you’re not concerned about your IoS (internet of shit) devices being compromised and turned into a bot net for hire

    Wireless

    Verizon just raised a big warning flag for Yahoo – The Washington Post – hacks had a material effect on the business

    The exploding Note 7 is no surprise – leaked Samsung doc highlights toxic internal culture • The Register – the Note 7 seems to have shone a light on the Samsung business

    iPhone 7 vs Leica M9-P: A Side-by-Side Photo Comparison | PetaPixel – to me these show the limits of the smartphone rather than how great it is