Category: innovation | 革新 | 독창성 | 改変

Innovation, alongside disruption are two of the most overused words in business at the moment. Like obscenity, many people have their own idea of what innovation is.

Judy Estrin wrote one of the best books about the subject and describes it in terms of hard and soft innovation.

  • Hard innovation is companies like Intel or Qualcomm at the cutting edge of computer science, materials science and physics
  • Soft innovation would be companies like Facebook or Yahoo!. Companies that might create new software but didn’t really add to the corpus of innovation

Silicon Valley has moved from hard to soft innovation as it moved away from actually making things. Santa Clara country no longer deserves its Silicon Valley appellation any more than it deserved the previous ‘garden of delights’ as the apricot orchards turned into factories, office campus buildings and suburbs. It’s probably no coincidence that that expertise has moved east to Taiwan due to globalisation.

It can also be more process orientated shaking up an industry. Years ago I worked at an agency at the time of writing is now called WE Worldwide. At the time the client base was predominantly in business technology, consumer technology and pharmaceutical clients.

The company was looking to build a dedicated presence in consumer marketing. One of the business executives brings along a new business opportunity. The company made fancy crisps (chips in the American parlance). They did so using a virtual model. Having private label manufacturers make to the snacks to their recipe and specification. This went down badly with one of the agency’s founders saying ‘I don’t see what’s innovative about that’. She’d worked exclusively in the IT space and thought any software widget was an innovation. She couldn’t appreciate how this start-ups approach challenged the likes of P&G or Kraft Foods.

  • My 10 most popular (trafficked) blog posts of 2015

    These are the ten most trafficked posts of 2015, in reverse order:

    Throwback gadget: Nokia N900 – I tried Nokia’s first Maemo-based phone. It was amazing how useless it was as one forgets how linked the modern smartphone is to web services. Despite these problems one could see the now lost potential of the phone. More on the Nokia N900 at GSMarena.

    Generational user experience effects – a meditation on user experience from the analogue era to the present

    2015: just where is it all going? – I had a think about where digital and technology would go over the next 12 months or so. You can see how I did here.

    Reflecting on Yahoo!’s Q2 2015 progress report on product prioritisation – by June this year, the product rationalisation that Yahoo! underwent provided ample opportunity to show that it’s core offering was collapsing in many international markets. Rather than it being a market wide condition, the data pointed to Yahoo! specific issues.

    Traackr – beyond the buzzword event – a post about how a diverse range of organisations from Coca-Cola to a luxury jeweller were thinking about influencer marketing.

    Throwback gadget: Made 2 Fade (by KAM) GM-25 Mk II phono pre-amp and mixer – a review of a mixer that has been lost in dance music culture history, yet was responsible for much of its popularity outside the super clubs.

    That Jeremy Clarkson post (or lies, damn lies and sentiment analysis) – or why everyone from the mainstream media to PR Week got the story so wrong about Jeremy Clarkson’s departure from Top Gear.

    An experiment on fake Twitter followers – I spent some of my hard-earned cash to see what difference if any buying fake followers had. I chose Twitter as a channel mainly because it would be easier to measure any impact, otherwise it could have just as easily been Facebook followers, Pinterest subscribers or Instagram followers. My overall conclusion on the fake follower business is that it almost purely about personal vanity rather than gaming a system.

    O2O (online to offline) or what we can learn from the Chinese – East Asia is way ahead of marketers in the west in terms of multi-channel marketing particularly the integration of of online with offline aspects.

    48 hours with the Apple Watch – hands down the most popular post of this year on my blog was my short experience living with the Apple Watch. I felt that it was a nicely designed, but un-Apple experience. It also convinced me that the use case for wearables wasn’t here yet.

    That’s the end of my posts of 2015.

  • 2016 just where is it all going?

    I started to think about 2016 just where is it all going?And Uber immediately sprang to mind. It is obvious that Uber’s CEO had never watched The Princess Bride, a cultural touch stone for both generation x and generation y, otherwise they would have known the maxim:

    Never get involved in a land war in Asia

    There is a lot of reason why this is true, the phrase captures the essence of a remark Douglas McArthur had said. If you play the board game Risk, Asia poses a problem due to the amount of territories involved.

    I expect Uber will continue to funnel money into China and still get sand in its face. Quite what this means for Lyft I am not so sure.

    Twitter gets a change of management, but that doesn’t do any good. The reasons for this are already apparent:

    Twitter has stopped growing at all in the US in 2015. This is a big deal because the US is the bellwether market for advertising innovation and advertisers like growing audience numbers.

    It has growing content volumes on broadly static growth, which has infrastructure costs. It also has costs from trying to innovate itself out of trouble with advertisers.

    Although there aren’t hard numbers to support it, there is a body of evidence to suggest that the number of times a day a consumer accesses the platform has declined and the number of impressions per post would flatten or decline.

    All of this would be bad news for potential advertisers and their intermediaries in the advertising and PR world.

    Fintech bubble that will take good ideas and bad ones down together. Banks are currently considered to be ripe for disruption. One of the key problems with this is that technologists think it will be easy to sweep aside regulations that banks operate under.

    The reality is rather different, these aren’t taxi services or hotels but people with real political and financial clout. These are the same organisations who managed to persuade governments to bankrupt themselves in order to bail them out in 2008.

    In the late 1990s and early 2000 there was a similar bubble around Linux and open source software. A number of companies at the front of it including VA Linux didn’t last the bubble, but the effect was to make Linux ubiquitous from consumer electronics to banking systems. I suspect a similar impact for technologies such as Blockchain. It may prove to be a handier way than historic transactional databases for say low transaction rate businesses; but that doesn’t mean that corporate enterprises will buy the technology or services from start-ups. Instead, the bits that prove themselves through the Linux Foundation are likely to be co-opted by the likes of HP, Oracle or Huawei in the future.

    Ultimately these providers aren’t selling a shiny technology but trust. Think of it in terms of two axis of risk:

    • CTOs will take a chance on a technology where a major vendor is involved if it makes sense (IBM and the internet for instance)
    • They will take a chance on a new vendor to do something that is well understood (think the Indian outsourcers like Infosys and Wipro)
    • But they would be hard pressed to take a risk on both vendor and technology at the same time, think systems integrator marchFIRST which championed then new web technologies to enterprises around about the time of the dot com bust

    We will have reached peak ad-blocking. Ad blocking still requires a modicum of savvy from a consumer audience, just as an in the same way encryption isn’t completely mainstream – the same will be true with ad-blocking. However there will be an increased interest in native advertising.  There won’t be the complete meltdown of retargeting or programmatic for instance that ad blocking would tend to imply.

    The internet in the EU will become increasingly regulated. At the moment the European Union is succumbing to The Fear. In the past, whether it was the Red Brigade, The Baader Meinhof gang or Northern Ireland there was a lot of emphasis put on keeping normality. The only real notable change in the UK was sealing up bins on the London Underground and other public transport services. Because there was a collective memory going back to the second world war, there was a recognition that keeping society normal was a key element in dealing with terrorism – whether the rise of the right or the left.

    After the cold war the parameters of risk versus impact on societies reaction acted to it changed. This was the coming of The Fear – the roots of it can be found in the US reaction to 9/11. America had not experienced terrorism or foreign attack on its soil since the war of Independence. The fear felt by Americans was palpable and infectious. Each risk faced by a society was coupled to an asymmetric response. This was something that terrorist theorists planned. The risks become more abstract including paedophiles or the catch-all of ‘organised crime’ to give governments greater insight into consumers lives. It has only taken 20 years for Germany to forget the lessons of life under the Stasi.

    This won’t change any time soon as governments have a lack of incentive to give up on powers they have already legislate for themselves. If one looks at the UK mainstream political spectrum, both Labour and Conservative regimes have been remarkably similar in terms of legislating consumer privacy out of existence.

    We will have reached peak smartphone and tablet. China has now reached replacement rate for devices, there is a corresponding lack of paradigm shifts in the pipelines for smartphone design and software. Tablets have shown themselves to be nice devices for data consumption but not requiring regular upgrades like the smartphone or replacement for the PC.

    VR in 2016 will be all about finding the right content. VR won’t work in gaming unless it provides e-gaming athletes with some sort of competitive advantage, if it does then gaming will blow things up massively. Gaming will not be the only content vehicle for VR, it needs an Avatar-like moment to drive adoption into the early mainstream. From a technology point-of-view the smartphone drive towards OLED displays should benefit virtual reality goggles.

    GoPro is going to get eaten alive. Manufacturers like drone-maker DJI have been integrating GoPro-esque cameras into their products and UPQ (think a cross between gadget company and a fast fashion outfit like Forever 21) are providing much cheaper (but not cheap and nasty) alternatives.

    More information
    What stands between Uber and success in China? | CNBC
    Uber CEO accuses Chinese messaging app WeChat of censorship | The Telegraph
    Why Twitter’s Dying (And What You Can Learn From It) – Umair Haque
    MarchFirst enters the terrible twos | CNet
    Why ISIS has the potential to be a world-altering revolution — Aeon
    LG Secures Super Bowl Slot And Ridley Scott For OLED TV ad | Forbes

    Older predictions
    2015: just where is it all going? | renaissance chambara
    2014: crystal ball gazing, how did I do?
    2014: just where is it all going? | renaissance chambara 
    Crystal ball-gazing: 2013 how did I do?
    2013: just where is it all going?
    Crystal ball-gazing: 2012 how did I do?
    2012: just where is digital going?
    Crystal ball-gazing: 2011 how did I do?
    2010: How did I do?
    2010: just where is digital going?

  • 2015 crystal ball gazing, how did I do?

    I did some predictions in January this year, how did I do in my 2015 crystal ball gazing?

    Sony Corp. cleans house with the management teams of its US businesses. One of Sony’s start-up bets (the e-ink watch, smart locks etc) comes good. Sony will still be supported by its Japanese financial services business.

    Not quite sure how Sony’s management team survived but they did, only Amy Pascal got canned rather than a wholesale purge. Sony still seems to have its start-ups percolating, instead Sony has blown up in DSLR cameras and selling sensor components to rivals. Sony’s financial services business still seems to be contributing to the bottom line. Sony decided to spin out its audio and video business, just as it had spun out its TV and PC business already.

    I could see the student becoming the master as Huawei sells into IBM enterprise markets in the developing world and possibly Europe.

    Huawei is making big gains in enterprise storage, with a shot of getting a worldwide top three vendor in the immediate future.

    Shareholder activists don’t take a run at Google. Google is moving from a growth stock to value as search advertising revenue growth is declining.

    But that didn’t stop them rolling out Alphabet to make the big bet efforts more transparent for investors. It was also an admission that Google is becoming a value stock more like GE as top line revenue growth declines. Its two tier share structure still prevents shareholder activism, but that doesn’t mean Google has a cloth ear.

    Google’s privacy and antitrust regulatory woes will continue to fester outside the U.S.

    The European Union, Russia, Korea and possibly the U.S. I reckon I have this one.

    Expect more societal push-back as geeks become the new investment bankers in terms of being societal punch bags.

    The localised protests in Silicon Valley against the ‘Google Bus’ expanded. What drove protests transnational was the rise of the sharing economy alongside the labour market and economic distortions that it drives; just Google Uber or AirBnB.

    There won’t be an over-arching XML type bridge for the IoT. Battery life will limit the fantastic visions that pundit have for wearables and the internet of things.

    The market is fragmented for the cloud infrastructure on IoT. We still have Apple Watches that struggle to get a days use out of a battery charge.

    We are going to continue to see baby steps towards more immersive experiences, as VR glasses slowly make progress in the marketplace. OLEDs would be an ideal application for VR glasses, particularly if they want to hold off smartphones in a frame.

    So far, we haven’t seen OLEDs being used and the Oculus Rift still isn’t an expensive consumer product yet.

    Content is likely to role out in a similar way to IMAX – visually stunning documentaries about space and nature alongside computer games.

    Content has been slow in coming to the fore, the stuff that I have seen is marketing content (I was involved in making films for New Balance to market their football range of products). I am still waiting for content to come through, it will take time, possibly longer than 12 months.

    Despite The Interview, Hollywood still won’t do cinema / digital simultaneous releases, or global simultaneous releases for any content that wouldn’t have been direct to TV/video in an earlier age.

    Looking back, I feel guilty putting this one in, there is nothing more predictable than the intransigence of the media industry.

    The YotaPhone2 won’t get the customer base it deserves as it struggles against the superior marketing muscle of Samsung in the premium Android segment of the market.

    I was right on this, but not for all the right reasons. Samsung had a hell of a time this year as cheaper Chinese players further commoditised the Android marketplace at such a pace it even started to hurt their supply chain. Yota did make an impact however in a different way; Huawei’s P8 launched with an option e-ink back to the phone.

    Late on in the year, Yota Device sold a substantial share to REX Global Entertainment Holdings Limited, a Hong Kong listed company that is better known for its leisure, tourism and gaming holdings than its expertise in technology. In essence this looks like some sort of shadow purchase. Having the backing of a Chinese company could speed the entry of the Yotaphone 3 to market – the previous models were dogged with slow access to market (presumably getting through the Shenzhen eco-system).

    The Cyanogen distribution of Android won’t go anywhere fast due to its geographic exclusivity agreements with the likes of OnePlus and MicroMax cramping the style of handset manufacturers with global ambitions.

    Cyanogen isn’t going anywhere fast, OnePlus went their own way with an Android distribution.

    This offers an opportunity for Jolla’s SailfishOS.

    But not of enough opportunity apparently, the company has had to restructure and can’t get the kind of funding it needs.

    Google revamps the resources and process to get more Chinese smartphone manufacturers going through its official channels for compatibility (CTS) and have a Google Mobile Services (GMS) license.

    No Google still didn’t get its act together.

    An increased emphasis on paid media over earned engagement / community management and marketing automation makes social look more like electronic direct marketing.

    I am taking this, in the words of a media agency strategy director I was speaking with ‘Facebook offers a combination of the reach of television (advertising) with the precision of direct marketing.’

    Asian platforms WeChat, LINE and KakaoTalk have led the way in both consumer and brand adoption. They will continue with a relatively slow international rollout.

    Their rollout has certainly been slow with adoption picking up slowly in East and Southeast Asian markets. Facebook Messenger is apparently experimenting with e-commerce, but its early days.

    I suspect that international e-commerce will have breakout years.

    What I didn’t expect was that the demand would come from Chinese consumers

    We’re likely to see European states take a similar stance to India and China and more widely blocking sites for security considerations and media IP enforcement. Expect the UK and Australia to lead the way in terms of site censorship.

    Between anti-terrorist legislation and the right to be forgotten, I have this.What I didn’t suspect was the sustained war on cryptography.

    More information
    2015: just where is it all going? | renaissancechambara
    Sony will spin off its audio and video business as it searches for profitability | The Verge
    Sony Pictures co-chair Amy Pascal stepping down in wake of hacking scandal | The Verge
    Why Huawei Thinks It Can Enter Storage Market Top 3 by 2018 | eWeek
    Google Owner Accuses EU of Antitrust About-Face | WSJ
    Google Said to Be Under U.S. Antitrust Scrutiny Over Android | Bloomberg
    Korea Government to Investigate Google’s Android OS for Anti-trust Violation | Android Headlines
    San Francisco’s guerrilla protest at Google buses swells into revolt | The Guardian
    Don’t buy the ‘sharing economy’ hype: Airbnb and Uber are facilitating rip-offs | The Guardian
    Huawei P8 E-ink Smartphone Case Sports a 4.3″ Screen | The Digital Reader
    Yota Devices aims high after buyout, with $50 million promised for product development | Android Authority
    Oxygen OS 2.1.3 Update OTA available now for OnePlus X; Android 6.0 Marshmallow next | Venture Capital Post
    Mobile OS Maker Jolla To Cut Half Its Staff, Restructure Its Debt After Funding Stalls | TechCrunch
    Amazon.com is seeing a surge in buyers from China – Quartz
    Net-a-Porter’s China General Manager Claire Chung Talks Mobile Sales and Yoox Merger | Jing Daily
    Europe’s Latest Export: Internet Censorship | WSJ
    Porn filters: Cameron vows to protect internet censorship from EU law | Russia Today

  • San Bernardino + more news

    San Bernardino Shooters’ Phones Had ‘Built-In Encryption,’ Just Like Every Phone | Motherboard – all of this smacks of the WMD report in Iraq. The FBI are trying to use the tragedy of San Bernardino to get mass-access. This would be unwise. It sets a precedent and even a technology framework for other countries to demand access – like Saudi Arabia or China… It means US products wouldn’t be trusted abroad. The US government has a international trust deficit due to disclosures from ECHELON to Wikileaks. More cryptography posts here.

    Settlement in suit over ‘Happy Birthday’ copyright | The Japan Times – So basically Warner Chappell had been asserting rights that it didn’t have to make $2 million a year… And kept going until they were taken to court

    How Chinese manufacturers are adjusting to the new normal | HKEJ Insight – move from OEM to ODM – taking over design. It makes sense for Chinese manufacturers to want to do this. They can simplify manufacturing, reduce the bill of materials and over time build their own brands. Though brand building is probably the hardest aspect of this for them

    Alibaba buys the South China Morning Post: Full Q&A with executive vice chairman Joseph Tsai | South China Morning Post – The newspaper, the broadsheet, is iconic. And there are still a lot of subscribers. Lots of people still want to touch and feel that paper in their hands. What we hope to do is to build on that and add more digital subscriptions and digital distribution. – artefacts still matter, though the South China Morning Post isn’t a social signifier or tool in the way that the FT  or The Economist is

    China’s Hippest Smartphone Maker Warns Shakeout Will Get Worse – Bloomberg Business – its like watching 15 years in the PC industry in time lapse as the smartphone industry has got commoditised and grown so fast at the same time

    An introduction to the trippy, far-out world of quantum computers

    Panetone de Oreo — The Sandwich Cookie Hijacks the Traditional Christmas Treat – Video – Creativity Online – new product usage occasion – baking desserts

  • Encryption backdoor + more

    Mossberg: An Encryption Backdoor Is a Bad Idea – Re/code – Walt Mossberg explains in non-technical terms why an encryption backdoor is a really bad idea. More security related content here.

    The best buyer for Yahoo’s core internet business may be… Alibaba – not convinced that Alibaba would want to. There few synergies with its existing business and would need a major effort to reinvigorate the Yahoo! operations overseas. Then there would be the political issue of a Chinese company being obliged to support the Chinese government in their intelligence efforts holding hundreds of millions of email and instant messaging accounts….

    Pando: Has Pando missed the heart of the Uber problem? A transportation industry expert writes… – a must read (paywall)

    Daring Fireball: Bloomberg: ‘Apple Gets More Bang for Its R&D Buck’ – but where does this leave them in terms of patents?

    Airbnb CEO Blames TBWA for S.F. Campaign That ‘Embarrassed’ the Company – really? At the least AirBnB paid for the campaign, signed off on the brief and signed off on the creative. The response kind of mirrors the passive aggressive tone of the original ads. This feels like provenance to me rather than allowing AirBnb to build space between themselves and the campaign.

    No need for detergent—ultrasonic-infused water can clean by itself – jewellers and laboratories have been using ultrasonic baths for decades. It will remove the food, but it won’t necessarily clean germs.

    How to Fix Everything | Motherboard – Apple quietly stopped accepting applications for “Authorized Service Provider” designations in 2010. There are the seizures of “counterfeit” parts being imported from China that may be legally legitimate. There are the lease programs carriers and Apple have started that ensure you won’t ever actually “own” a phone ever again

    Troy Hunt – Inside the massive VTech hack – interesting diagnosis of the breach by Troy.

    Could China have an ICAC? HKEJ Insight – it would be interesting if it did. I don’t think it would work with the rule of law as a tool of political power.