Welcome! I guess the first question that you have is why oprah time? Well in my last year of college I used to sit in the house that I shared with my landlord and write my essays whilst watching cable TV.
There I would be sipping tea, writing away and referencing from text books spread around me on the couch and coffee table. One of the programmes on the in the background was Oprah Winfrey. A lot of the show was just background noise. But I was fascinated by Oprah’s book club.
She’d give her take on a book, maybe interview the author. And then it would be blasted up the New York Times bestsellers list. This list appears weekly in the New York Times Book Review. Oprah’s book club was later emulated by other talk show hosts, notably the UK’s Richard Madeley and Judy Finegan.
On the high end you had Melvyn Bragg‘s South Bank Show when they profiled an author of the moment.
When I came to writing my own review of books that I’d read, I was was brought back to that time working on a sofa. Apple laptop in hand. It made sense to go with Oprah time.
You might also notice a link called bookshelf. This is a list of non-fiction books that I have kept. And the reasons why I have kept them.
If you’ve gone through my reviews and think that you’d like to send me a book to review. Feel free to contact me. Click this link, prove that you’re human and you will have my email address.
Tiny Habits is an accessible book by behaviour change expert and academic BJ Fogg. Unlike like his first work Persuasive Technology, Fogg’s Tiny Habits is an easier read for the everyman.
About BJ Fogg
I was introduced to the work of BJ Fogg by my colleague Ray Short, who had gone on one of his courses in behaviour change for healthcare that he had run in the US. Fogg is a social scientist who started his research career focusing on ‘Captology’ – short hand for computers as persuasive technology. His courses on captology launched the careers of many of the most successful software product managers and UX designers – including a co-founder of Instagram.
If you dislike ‘swipe right’, you can blame Fogg and his book PersuasiveTechnology. Fogg’s interests changed to focus on human behaviour change in general. Research at Stanford looks at how behaviour change can help climate change, health, mental health and reducing screen time.
Tiny Habits
Tiny Habits explains BJ Fogg’s lens for designing behaviour change. Rather than thinking about bias’ and how to counteract them, Fogg takes a different approach.
He focuses on small, concrete change. The change is based on three elements:
Motivation
Ability
Prompt
He captures this in a formula
B (behaviour) = MAP
Motivation is contextual and varies in intensity, so can’t be necessarily relied upon
Having a ‘tiny habit change’ reduces the required ability required. In the same way that a project manager would break a project down into much simpler customer elements
Prompt is about timing the change into an existing habit. For example having your multi-vitamins in your bathroom cabinet, to reduce the difficulty of taking the tablet. And then taking the tablet each day after brushing your teeth in the morning.
Tiny Habits breaks this process down so that customers and marketers can apply the process, and, also teach it to family members, colleagues or customers. In this respect, it’s much easier to manage than a counter-bias based approach.
I could see this being particularly powerful wen combined with Phil Graves AFECT consumer research approach:
A – Analysis of behavioural data. Does the research look at consumer behaviour or not? If it doesn’t look at some aspect of consumer behaviour, it isn’t valuable.
F – Where the consumers in the right frame of mind? Where they observed whilst in a retail experience, making a purchase?
E – Environment. What is the context of the content. Research that isn’t observational / behavioural in nature should at least be done where retail decisions happen. Environment is bound together with frame of mind.
C – Covert study. Being aware of being observed affects behaviour. Think about the use of close circuit TV and fisheye mirrors to try and prevent casual shoplifting.
T – Timeframe. Did the timeframe of the study match the timeframe that consumers would typically use themselves?
More on Tiny Habits here; and more book reviews here.
Late on in his writing career a bestselling author created James A Micheners Writers Handbook. Now the stuff of thrift shops and the ‘for sale’ trolley in your local library, Michener was a bestselling author for over four decades. His paperback books were the size of doorstops, yet were sold in every airport for holiday reading.
At the end of the first Gulf War, George W. Bush quoted one of Michener’s short stories in a celebration of the allied military effort. If you have ever watched the musical South Pacific, that was an adaption of Michener’s first book ‘Tales of the South Pacific‘. Ten of his works were adapted for film by Hollywood and there were a further five TV series or ‘mini-series’.
Michener died in 1993, but during his life time his books sold an estimated 75 million copies worldwide. There was a distinctive Michener fingerprint to his books:
Geography was at the route of everything, the setting was the hero of his books
Deep research: Michener would research the culture, history and geology of the setting
A common narrative rhythm to his writing
Despite running to 1,000+ pages, Michener’s books were easy to read
The writer’s handbook
James A Micheners Writers Handbook talks through the process that Michener went through in writing a couple of his works. He talks about using a cut-and-paste methodology, where he physically cut and pasted in paragraphs on to typed sheets. He discusses the move from hot metal typesetting to phototypesetting and its effect on the editorial process.
Michener’s career saw him move his writing process from mechanical typewriter to word processor and he discusses how this became beneficial to his writing style.
Michener shows the feedback that he received from the publisher, the editor and even legal review – laying open how once the original draft is submitted to the publisher, creating a novel then becomes a team sport. And that’s even before marketing gets involved.
This is all laid out including photographs of original manuscript pages and proofing copies in a coffee table book.
Creating an easy-to-read books was deceptively hard work. The refining process that Michener went through reminded me of creating propositions for a creative brief in my day job.
At the back of the book is his advice for future writers in terms of paths to getting published. He admitted that getting published had become much harder for a number of reasons:
The opportunities to showcase your writing had diminished due to the demise of short story publications
Publishers now relied on agents to filter manuscripts on their behalf
Writing courses were considered a par for the course
Michener recommended a number of careers to kickstart a writing career including working in public relations rather than journalism – which surprised me
James A Micheners Writers Handbook won’t tell you how to create great stories, but it is a lesson in writing as a multi-stage process of creation, followed by refinement and further simplification of the language. Michener’s idea of simplification is still far more advanced than we write for today in business, in advertising copy or culture.
The book itself is a bit of a curate’s egg. I would recommend it, but not too sure about who I should recommend it to. More on the book here.
Enquire Within tends to appear in book collections for people of a certain age, or, where the book collector has inherited part of their collection. Spending time on the family farm in Ireland during my childhood, I used to see a copy of an early 20th century vintage sit next to a dog-eared copy of Old Moore’s Almanac (not to be mistaken for a separate UK publication: Old Moore’s Almanack), Old Moore’s was used for deciding what to plant in the garden besides potatoes.
During the bank holiday weekend, staying with my parents, emergency works on a water main managed to take out the broadband and electricity along their road. I went back though my Dad’s boxes of books and leafed through my parents copy of Enquire Within. My Dad thinks he had received the copy as a gift from a the owner of a second hand book store in Birkenhead market right after he had moved into the first house that my parents had bought. But he can’t be certain. Given that the outer gloss paper wrap around the hardback inner cover uses a font that looks similar to Eurostile and the price is in decimal – I guess it’s from the early to mid-1970s.
Enquire Within could be thought of as a primer for everyday life. Topics included how to play a variety of card games, basic first aid, the basics on taxation and education with the addresses of the UK government departments responsible. There was a travel section with a few paragraphs on every western European country, which had been written by the Financial Times travel correspondent. The gardening section went into much more depth explaining what a hardy annual and hardy perennial were, alongside the correct way to build a compost heap, how to dig drills and prune roses.
At the back there is an exhaustive list of children’s names together with their meanings.
Enquire Within and the origins of the web
What I didn’t find out until later on was that Tim Berners-Lee was partly inspired to create a predecessor to what would become the world wide web by a Victorian vintage copy of Enquire Within that was in his parents house when he was growing up. The system was called ENQUIRE and seemed to be similar conceptually to HyperCard or a Wiki. The World Wide Web came out of Berners-Lee’s efforts to integrate disparate systems including ENQUIRE together to facilitate better collaboration between CERN research projects.
This video on money laundering is as much of interest for the phenomenon of quality documentaries on YouTube as it is for recycling known truths about HSBC.
The Forrester Wave™: Commerce Search And Product Discovery, Q3 2023, Surfaces The Challenges Of AI Unchecked – Don’t let buzzwords distract you from what your customers — and your business — need. Vendors often use their own terminology, especially in a market that hasn’t had a Forrester Wave evaluation in place already. One will talk about how extremely relevant their results are, while another will scoff at “relevancy” as outdated methodology. You’ll hear semantic, vector, hybrid, ML, AI, and all sorts of branded names for products and functions
Security
The Cheap Radio Hack That Disrupted Poland’s Railway System | WIRED – the ability to send the command has been described in Polish radio and train forums and on YouTube for years. “Everybody could do this. Even teenagers trolling. The frequencies are known. The tones are known. The equipment is cheap. – This reminds me of the blue boxes used for phone phreaking decades ago.
Adobe’s AI diversity auditor | Patent Drop – is seeking to patent a system for “diversity auditing” using computer vision. Essentially, this system uses facial detection and image classification to break down photos of employees and slot them into categories based on certain physical traits and characteristics. Adobe’s system looks through several images and detects faces in each one, then classifies each face based on a predicted “sensitive attribute” relating to “protected classes of individuals,” such as race, age or gender. For example, Adobe noted, this system may classify images from a company’s website, then compare its predictions to a “comparison population.”
Technology
Mexico’s Microchip Advantage | Foreign Affairs – there are significant hurdles to making Mexico a bigger player in supply chains for chips and advanced technologies. The country lacks its Asian rivals’ existing networks of high-technology firms. Until now, investments in the sphere have been sparse. To change this situation, Mexican political and business leaders need a clearer strategy for attracting semiconductor investment. The dividends, both for Mexican industry and for U.S. supply chain security, could be significant. Today’s large-scale shift away from China-focused assembly operations offers a once-in-a-generation opportunity to create a more fully integrated North American semiconductor and electronics supply chain. Despite the United States’ major involvement in many segments of the chip industry, there is at present hardly any semiconductor packaging or assembly in the country and very little anywhere else in the Western Hemisphere. The United States maintains a leading role in R&D-intensive segments of the semiconductor industry, including chip design and manufacturing equipment. The CHIPS Act is intended to increase the amount of chip fabrication in the United States. Yet neither the United States nor any country in the Western Hemisphere plays a major role in the final stages of the chip manufacturing process—assembly, testing, and packaging (ATP)—in which semiconductors are tested and assembled into sophisticated packages. The Western Hemisphere also does relatively little assembly of advanced electronic systems that require a lot of chips, such as consumer electronics.
I had this copy of Deluxe on my shelf for a while and finally managed got round to reading it. Deluxe – how luxury lost its lustre was written by Dana Thomas. Dana knows the subject that she’s talking about.
Dana Thomas
Dana Thomas is a Paris-based journalist who covered the fashion industry. Thomas started her journalistic career writing for the ‘style’ section of The Washington Post. For a decade and a half Thomas was a cultural and fashion correspondent for Newsweek in Paris. She has contributed to The New York Times, The New Yorker, The Wall Street Journal, the Financial Times, Vogue, Harper’s Bazaar and Architectural Digest. Deluxe is one of three books that she has written, the other is Fashionopolis, which focuses on the fast fashion industry and Gods and Kings covered the career of fashion designers Alexander McQueen and John Galliano.
Deluxe – How Luxury Lost its Lustre
In the introduction starts with a scatter gun approach. She bemoans Gucci and Burberry factory seconds on sale in China, revealing the global supply chain used by luxury brands now. She also criticises that luxury goods are used as currency by some sex workers from compensated dating to ‘returning gifts’ and pocketing the difference minus a restocking fee.
I get the sense that Thomas would like to see these companies remain small ‘secrets’ only known by a cosmopolitan cognoscenti, obviously including herself. What my younger peers would call ‘gatekeeping’ in a derogatory way.
Parasite singles
Most of Thomas’ ire focuses on Louis Vuitton early on. She describes Bernard Arnaud in unflattering terms and makes the globalisation of the brand sound like a mix of a happy accident and opportunity. Along the way she critiques the weakness of Japanese society’s love for luxury goods down to subtle social signalling and ‘parasite singles’ – young women living at home with their parents who spend their disposable income on luxury goods.
(The reality is that could be young people with a job in Spain or Italy either as east Asians and Southern Europeans tend to only move out of home to marry or to follow work or education.)
Japanese tourists took their luxury shopping abroad, taking advantage of duty-free shopping. It’s no coincidence that LVMH owns DFS (Duty Free Shopping) outlets across America and the Pacific rim. Some of the lessons that DFS and LVMH learned selling to Japanese luxury buyers, such last late closing, you can still see in showrooms across the Asia Pacific region.
Jumping from Japanese duty free shoppers in Hawaii, Thomas moves on to the connection between a generation of Italian designers and Hollywood. Richard Gere’s star power was as much down to his styling making him look the part by Giorgio Armani as it was to his considerable acting prowess.
From Hollywood, the book delves into the perfume operations of the design houses. It highlights how perfume formulation moved from being an in-house activity for design houses to being outsourced to a few specialists companies who work with a ‘creative brief’.
Quality issues
The area where I can agree most with Thomas is around the decline in quality of luxury goods. Deluxe approaches this from the different tactics that luxury companies have used to conceal their use of Chinese factories. However as Apple has shown, made in China doesn’t necessarily mean cheap or poorly made. Indeed, a decade and a half after Deluxe was written, we’re seeing local luxury brands displacing international luxury brands in the Chinese market for several reasons, usually explained using the term ‘guo chao‘.
Thomas estimates that there at least four factories in China who manufacture most of the luxury industry’s handbags and leather goods – alongside private label brands for department stores and supermarkets. I was surprised that even back in 2004, manufacturing in China only saved 30 percent of the bill of materials.
The book goes on to cover the cost cutting that has gone into luxury products, from clothes with cheap stitching, skipped tailoring such as no lining in jackets and dresses. Thomas highlights that these changes happened to allow luxury to go mass market. Luxury then followed customers out of the office or the salon into all aspects of their life including sportswear and ‘streetwear’. What my friend Jeremy calls the ‘Supremification’ of luxury.
The reliance on the mass market bought about two challenges in Thomas’ eyes:
Counterfeit products that are almost indistinguishable from the real thing by experts
Rockier finances for the large luxury corporates who are no longer sheltered from economic cycles by the continued spending of ultra high net worth individuals.
The future
Thomas left us with two parts to what we saw the future of luxury looking like:
The continued pursuit of emerging markets with India replacing China due to demographics.
The new luxury of industry specialists spinning off and creating new houses, because they were jaded with the existing business practices and structures. The book highlights Tom Ford; who recently gave up his label and sold it on in November 2022 to cosmetics business Estée Lauder and fellow fashion house Ermenegildo Zegna.
In summary
Dana Thomas’ Deluxe is a book of its time in the early to mid 2000s. Thomas clearly has some bias’ due to history with some of the protagonists, which is worthwhile bearing in mind. The historical part of the book is useful; but the luxury industry has moved on and in some ways the problems are now much worse. With those provisos in mind, I can recommend the book as a background read on the luxury sector.
The Code – Silicon Valley and the Remaking of America by Margaret O’Mara is the second book I have read recently about Silicon Valley, this review follows my review of Chip War by Chris Miller. The Code covers the history of Silicon Valley from the post-war to the present.
Margaret O’Mara
In terms of her background, O’Mara is a Clinton administration era policy wonk. When O’Mara left policy circles, she became an academic and is now a history professor at the University of Washington in Seattle – at the other end of the country. Her area of focus is on the history of the modern technology industry. She spent five years researching the book in the mid-2010s, just as Silicon Valley was going under a technological and social change.
The lens shaping everything else that I have written here
I am a sucker for books on the history of technology and like Chip War, The Code was right in my wheelhouse. It complemented, rather than overlapped some of my existing favourite technology history books like Bob Cringely’s Accidental Empires, John Markoff’s What The Dormouse Said or most of Michael Malone and Steven Levy’s output to date.
Like Miller’s Chip War, O’Mara brought a degree of distance from her material to her writing. She has done a lot of research and surfaced lesser known characters like community computing pioneer Liza Loop in her work, she doesn’t have the inside track.
Bob Cringely with his work on InfoWorld‘s Notes From the Field column got an inside track from the Valley’s engineers before he went on to write is magnus opus Accidental Empires. Like Cringely, Michael Malone was brought up in the Silicon Valley area and then worked the business section beat as a reporter for the local newspapers. Cringely and Malone lived and breathed the valley. If you are are fan of Cringely and Malone’s works, expect something that is interesting but stylistically very different.
On to The Code itself
Other reviewers have used words like ‘masterful’ and ‘majestic history’ to describe the book – which while being a reasonable guide to overall quality aren’t really all that helpful. In contrast to Chip War which took me six months, I managed to storm through The Code in a week. This is partly down my familiarity to the material covered and the airplane view that O’Mara takes when writing about her subject. I enjoyed O’Mara’s writing, but could also see someone coming to it with a good grasp of American political history and current affairs, but no knowledge of Silicon Valley history enjoying it just as much.
Being an academic O’Mara worked hard to source everything in The Code, she also provides a recommended reading list that goes into different aspects of the story that she laid out in more depth including John Markoff’s What the Dormouse Said and Theodore Roszak’s From Satori to Silicon Valley.
H-P’s first product taken by Robert Scoble
The book starts in the post-war period as Stanford and Silicon Valley peaked as an area for military contractors. O’Mara references the political lives of the H-P founders alongside the growth of cold war technologies and the space race.
O’Mara leans hard into Stanford’s defence industry connections that started pre world war II. The book then veers to the decline of the military industrial complex in the area due to a number of factors. The Vietnam war demolished the defence budget. The space programme started to wind down after NASA met Kennedy’s challenge to put man on the moon. Johnson’s social programmes took spend away from scientific developments. Finally the social climate in the US changed.
The next stage of computing was shaped by counter cultural values which O’Mara covered the libertarian instincts of Silicon Valley pioneers alongside the more community orientated views of the counterculture folks. Unlike other writers, O’Mara also covers the Boston area technology corridor that Silicon Valley eventually overshadows.
O’Mara focuses more on the finance of Silicon Valley covering some of the highlights featured in Sebastian Mallaby’s The Power Law. But O’Mara also delves into the public markets and the role of lobbying in the Silicon Valley finance machine.
O’Mara tells how immigration affected the nature of Silicon Valley through the story of Jerry Yang, co-founder of Yahoo!. As is the case with policy wonks she puts a lot of emphasis on Al Gore, the information superhighway and the Clipper chip. The Clipper chip resurrected like Godzilla the libertarian Republican party arm of Silicon Valley elites and paved the way for the likes of Peter Thiel later on.
The Code finishes on the future hopes for autonomous driving by university research teams and Google’s Waymo business.
You can get hold of Chip War here. More book reviews here.
