Category: marketing | 營銷 | 마케팅 | マーケティング

According to the AMA – Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large. This has contained a wide range of content as a section over the years including

  • Super Bowl advertising
  • Spanx
  • Content marketing
  • Fake product reviews on Amazon
  • Fear of finding out
  • Genesis the Korean luxury car brand
  • Guo chao – Chinese national pride
  • Harmony Korine’s creative work for 7-Eleven
  • Advertising legend Bill Bernbach
  • Japanese consumer insights
  • Chinese New Year adverts from China, Hong Kong, Malaysia and Singapore
  • Doughnutism
  • Consumer Electronics Show (CES)
  • Influencer promotions
  • A media diary
  • Luxe streetwear
  • Consumerology by marketing behaviour expert Phil Graves
  • Payola
  • Dettol’s back to work advertising campaign
  • Eat Your Greens edited by Wiemer Snijders
  • Dove #washtocare advertising campaign
  • The fallacy of generations such as gen-z
  • Cultural marketing with Stüssy
  • How Brands Grow Part 2 by Jenni Romaniuk and Byron Sharp
  • Facebook’s misleading ad metrics
  • The role of salience in advertising
  • SAS – What is truly Scandinavian? advertising campaign
  • Brand winter
  • Treasure hunt as defined by NPD is the process of consumers bargain hunting
  • Lovemarks
  • How Louis Vuitton has re-engineered its business to handle the modern luxury consumer’s needs and tastes
  • Korean TV shopping celebrity Choi Hyun woo
  • qCPM
  • Planning and communications
  • The Jeremy Renner store
  • Cashierless stores
  • BMW NEXTGen
  • Creativity in data event that I spoke at
  • Beauty marketing trends
  • Kraft Mothers Day marketing
  • RESIST – counter disinformation tool
  • Facebook pivots to WeChat’s business model
  • Smartphone launches
  • Thoughts on Design

    Paul Rand’s slim book Thoughts on Design was originally written after World War 2 when he was in his 30s. He hadn’t yet done some of his most iconic work such as the IBM or TV network ABC.

    Untitled

    Straight out of the gate it focuses on design and its applicability to the job in hand. My friend Stephen used to talk about designers falling into two categories:

    • Idea led designers that focus on the communications problem
    • Style-led designers. Their work has a particular look and feel, that might be fashionable (for a while). The Designers Republic as falling into this category

    Rand is blunter in his assessment under a section called The Beautiful and The Useful. His point isn’t that they are mutually exclusive. Obeying classical art rules creates useless design unless it addresses the communications. The sad thing is that 70 years later it still needs to be said with the same urgency.

    Rand describes the designers challenge as an overlap with strategy and planning functions in agencies. Rand started in agencies a generation before planning emerged as a discipline. Planning started in London advertising agencies. The idea of leaving pre-conceptions out of the process is a keystone of planning and strategy.

    Finally, Rand focuses less on typography than one would expect. Instead he focuses on the creative use of space and direction. He viewed debates around the use of typography as an unnecessary distraction. Typography decisions would be resolved by wider thinking on space and direction. Thoughts on Design is surprisingly accessible. More book reviews can be found here.

  • Eco vehicles + more things

    Korea to Fight Smog with Eco Vehicles – The Chosun Ilbo (English Edition) – interesting dual electric / hydrogen strategy in their eco vehicles. Hydrogen makes sense because of its compact nature as a form of energy, that helps with range anxiety and the amount of time taken to ‘fill up’. As a use case hydrogen makes more sense than modern electric batteries, the key challenge to overcome is the current price differential.

    Japanese Mobile Phone Users Distrustful of Profit-Hungry Operators | Nippon.com – a few interesting aspects of this research. Japanese aren’t as convinced about the utility of mobile services as one would have expected and smartphone mastery is really low

    Why are millennial-obsessed marketers ignoring women over 50 – when they spend the money? – Mumbrella Asia – gen X is a smaller demographic – so their ‘control of 95% of consumer spending decisions” power of spending might be counterintuitive, youth is aspirational – which is why old age is being redefined by boomers. There is also an argument that focusing on young people is focusing on consumer lifetime spend. The last reason is hard to gel with the overall short terms approach to marketing currently employed

    Coty partners with the Cybersmile Foundation to tackle cyberbullying with Rimmel | coty.com – interesting tension between Instagram culture setting the beauty bar and cyberbullying, so I guess this is why Rimmel stepped into the fray

    TIC Brings Affordable Cell Service to Indigenous Mexico | New York magazine – interesting read and reference data on the Mexican wireless market

    Palm Is Back With a Tiny Phone That’ll Keep You Off Your Phone | Makeuseof – not convinced its the right form factor or price point, but I think that it’s an interesting attempt at innovation in the smartphone sector. More innovation related content here

    Instagram’s next cash cow: instant Promote ads for Stories | TechCrunch – stories were a massive lift for Facebook, so its stories with everything

    BBC and Sky call for EU crackdown on Saudi pirate TV service | Business | The Guardian – this story gets stranger by the day. BeoutQ started off as a way to break Qatar’s pay TV business throughout the Gulf, but has morphed into something even more difficult for Saudi Arabia and western countries

  • Zegna + more things

    Ermenegildo Zegna now looks to China for fashion’s vanguard, not the US — QuartzyErmenegildo Zegna, grandson of the brand’s founder and current CEO of the group, explained at the WWD Apparel + Retail CEO Summit in New York yesterday (Oct. 30). “Now we test new things in China, and then if it works, we bring them around the world.” – the problem with this approach is threefold:

    • What about the Italian heritage and expertise that one buys Zegna for?
    • Chinese sizes are considerably different to westerners
    • Chinese consumers lack the kind of soft power of Koreans or Japanese and the innovations may not travel that well

    More luxury content here.

    IBM’s Old Playbook – Stratechery by Ben Thompson – interesting analysis about the Red Hat acquisition. Red Hat is as much a culture and business model injection as an acquisition for IBM. Of course it could all go wrong if IBM internal realpolitik kicks in and smothers the transformation.

    Brandwatch presentations channel – slides from NYK London 2018 are well worth looking at from a marketing data and analytics perspective.

    Facebook: the court of King Mark | Financial Times – Facebook shareholders should be alarmed about Mr Zuckerberg’s insularity, he adds. “Zuckerberg’s absolute control can increasingly be seen as Facebook’s Achilles heel.” – Is this even news? Zuckerberg’s control has been baked in since the IPO. His poor judgement is also exceptionally well documented. Sony believes it is a manufacturer— and innovator and creator of consumer electronics. It still employs fantastically talented engineers, but that doesn’t seem to be enough. Manufacturing allows copying so fast that there is not longer an easy way to get blue water between you and your competitors

    US spies see new threats from global rivals, say it could be Cold War 2.0 – Stripes – because China

    The SONY Brands: like watching an accident happen – breaks my heart to read this as a long time Sony customer. Sony and its sub-brands do lack power,

    From Farm to Blockchain: Walmart Tracks Its Lettuce – The New York Times – overkill

  • Cartel murders + more things

    How A Cartel-Linked Murder Rocked A Wealthy Dallas Suburb | Texas Monthly – a great read on how a cartel now operates. The painstaking research of the cartel commissioned stalkers is like something out of The Wire. It also brings home how much telematics have fallen in cost and user complexity over the past two decades

    Why Yahoo Japan Needs to Be Part of Your Search Strategy for Japan – my advice would be don’t be a cheap SoB and pay for a decent SEO agency based in Japan, so that they can look at content strategies and link placement across the different sources that Yahoo! Japan Search uses. This guide just opens you up to the kind of possibilities there, but is no substitute for a local team

    Qualcomm CEO thinks Apple will eventually be a customer again, despite escalating legal battle | 9to5Mac – There’s less to these than meets the eye, beyond Qualcomm wants to make Apple it’s prison bitch

    WhatsApp Founder Speaks, EU Deception?, Facebook Ideology | Stratechery  – probably one of the best reads about founders and Facebook.  What gets me is that this is news. Eight years ago in tech circles the term zucked – a portmanteau of (Mark) Zuckerberg and fucked was already in common enough use for me to blog about it.  Facebook has demonstrated this time-and-time again to consumers, partners, acquired businesses and even government and regulatory bodies. When do they get their Judge Jackson moment a la Microsoft? The main point of interest is how closely aligned Sheryl Sandberg and Mark Zuckerberg in terms of their collective moral turpitude

    How China Systematically Pries Technology From U.S. Companies – WSJ – China isn’t going to change this conduct, any more than the United States were willing back when Charles Dickens and Rudyard Kipling were  complaining about book piracy in the New World. China is already putting in strong protection for domestic intellectual property, but unlike the US, there is no sign that they will ever support foreign IP rights as they pursue a mercantilist imperial agenda globally

    Spotify’s Big Tencent Risk [Mark Mulligan] – hypebot

    How China’s army of online trolls turned on Sweden | Abacus – I am surprised that Facebook allows groups that are organising way stations to remain on the platform. It fits into a wider narrative that Facebook is facilitating and profiting from the weaponising of the web by Russia/China etc. etc. I don’t think Sweden will be that sympathetic to Facebook lobbyists when they come complaining about EU overreach.

    “Swiped” HBO documentary – director Nancy Jo Sales explains why swiping on Tinder is addictive – Recode – great read, you could probably say similar things for scrolling through Instagram or a Facebook feed

  • High production values & things from last week

    If there was one theme that ran through most of the things in this week’s post its high production values in content creation

    The thing that blew me about this advert is how old school it feels and I mean it in a good way. High production values, great copywriting and beautifully shot. Pretty much everything that modern day adverts tend not to be with production being commoditised with the constant focus on how it can be used on Istagram / Facebook / Snap / Twitter Video – good enough rather than doing things well. These changes are symptomatic of all the forces affecting the ad industry at the moment. More on quality related issues here.

    While we’re talking about ad making, I also love this ad done for McDonalds Hong Kong in the early 1990s. Such a simple idea really well executed – you don’t need to speak Cantonese to get it. It is apparently based on this advert screened during the Super Bowl in the US. The creative was done during Leo Burnett’s 35-year run as creative agency for the fast food chain.

    Scott Galloway tends to polarise opinions, so I’d ask you to put aside any feelings you have and listen to this interview with Mr Bags – one of the biggest influencers in the luxury sector for Chinese netizens at the moment.

    Amazing photos and insight into the Yakuza life: Behind the Yakuza: documenting the women of Japan’s mafia | Dazed Digital

    Currently reading City of Devils : A Shanghai Noir by Paul French. It is a true crime story about Shanghai during the Warlord period prior to World War Two. I’m only a little bit into the book but it’s very obvious why the young Chinese Communist Party would have held a passionate dislike for western powers interfering in their country.