The key underlying belief to deep design is that modern life systems and processes aren’t designed for humans. From industrial design, to administrative processes and algorithms – all could be categorised as ‘inhumane’. If you’ve ever dealt with work visa forms in a foreign country you’ll know what I mean.
Human-centred design was supposed to address this. But it fails to scale or handle complexity. Deep design adds a layer of EQ to this.
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Deep design to the rescue: Solving wicked problems of the future | Campaign Asia